RoadVitals

1997 GMC Sierra 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Jun 18, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 24, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 14 NHTSA owner-reported complaints for the 1997 GMC Sierra 2500, most frequently naming the brakes, interior & seats and tires & wheels categories. 4 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes750.0%
  • Interior & seats214.3%
  • Tires & wheels214.3%
  • Visibility214.3%
  • Fuel system17.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 24, 2007
121,680 units potentially affected
The defect: CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
The risk: THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
The remedy: HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov
Oct 7, 1997
6,418 units potentially affected
The defect: VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. ONE OR TWO OF THE FRONT SEAT MOUNTING BOLTS WERE NOT INSTALLED. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 207, "SEATING SYSTEMS."
The risk: IN THE EVENT OF A VEHICLE CRASH, A SEAT WITH THIS CONDITION WILL NOT PROTECT THE OCCUPANT AS REQUIRED BY THE STANDARD.
The remedy: DEALERS WILL CHECK ALL SEAT MOUNTING BOLTS AND INSTALL ANY MISSING BOLTS.
GENERAL MOTORS CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 18, 2012

TL* THE CONTACT OWNS A 1997 GMC C2500 PICKUP EQUIPPED WITH COOPER MASTERCRAFT TIRES, SIZE P265/75/R16. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TREAD SEPARATED FROM THE TIRES AND CAUSED DAMAGE TO THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE TO A LOCAL BODY SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE ON THE TIRES WAS 31,000 THE FAILURE AND CURRENT MILEAGES ON THE VEHICLE WAS 100,000.

NHTSA ID
10462167
Incident
Jun 16, 2012
Mileage
100,000 mi
Brakes
Filed Apr 17, 2012

CORRODED BRAKE LINE FAILURE. LOSS OF REAR BRAKES, FRONT WORKED. *JS

NHTSA ID
10455585
Incident
Apr 12, 2012
Mileage
175,000 mi
Tires & wheels
Filed Jul 15, 2011

TL* THE CONTACT OWNS A 1997 GMC SIERRA 2500 WITH BF-GOODRICH ALL TERRAIN TIRES, LINE SIZE LT265/75/16. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE EXHIBITED A LOUD ABNORMAL NOISE AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE DRIVER SIDE REAR TIRE TREAD SEPARATED CAUSING DAMAGE TO THE BACK OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND DOT NUMBERS WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 141,000.

NHTSA ID
10413093
Incident
Jul 14, 2011
Mileage
141,000 mi
Fuel system
Filed Feb 3, 2011

1997 GM 6.5 TURBO DIESEL PMD FAILURE. LOSS OF CONTROL VERY UNSAFE. WHY DOES GM FAIL TO RECALL THE PMD???? *TR

NHTSA ID
10380169
Incident
Jan 1, 2011
Mileage
98,000 mi
Brakes
Filed Apr 9, 2010

BRAKE LINE FAILURE ON 1997 GMC PICKUP. @ DIFFERENT OCCASIONS AND SEPARATE AREAS IN BRAKE LINES. OLD LINES DISCARDED. APPEARED TO BE A RUST ISSUE. *TR

NHTSA ID
10324677
Incident
Apr 12, 2008
Mileage
90,000 mi
Visibility
Filed Jul 30, 2004

WHILE DRIVING IN RAINY WEATHER FRONT WINDSHIELD WIPERS FAILED INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10083927
Incident
Jun 10, 2004
Mileage
160,000 mi
Interior & seats
Filed Nov 18, 2003

I OWN A 97 GMC TRUCK. CURRENTLY, THE TRUCK HAS A LITTLE OVER 55,000 MILES. APPROXIMATELY, 2 YEARS AGO THE INTERIOR DOOR HANDLE FAILED TO OPEN THE DRIVER SIDE DOOR. I TOOK THE VEHICLE TO LEHMERS IN CONCORD AND THEY REPAIRED THE PROBLEM AT NO CHARGE TO ME... IT WAS STILL UNDER WARRANTY. LAST WEEK THE SAME PROBLEM OCCURRED ON THE DRIVER SIDE AND "STARTED TO SHOW SIGNS OF THE SAME PROBLEM" ON THE PASSENGER SIDE DOOR. SINCE THE VEHICLE WAS OUT OF WARRANTY, I DECIDED TO "SAVE A BUCK" AND FIX THE PROBLEMS MYSELF. AFTER REMOVING THE DRIVER SIDE INTERIOR HANDLE ASSEMBLY, I WAS SHOCKED TO FIND THE HANDLE ITSELF CRACKED I.E. THE HANDLE ASSEMBLY IS POORLY DESIGNED. (IT'S PLASTIC.) I TOOK THE HANDLE ASSEMBLY TO THE DEALERSHIP AND SHOWED THE BROKEN HANDLE TO THE SERVICE MANAGER AND EXPLAINED HOW THIS WAS THE SECOND HANDLE. THE SERVICE MANAGER SAID, "THEIR HANDS WERE TIED" AND COULD NOT HELP ME BECAUSE EVERYTHING WAS OUT OF WARRANTY. THE SERVICE MANAGER DID NOT FIND ANY SERVICE BULLETINS CONCERNING DOOR HANDLES. (I ALSO SUBSCRIBE TO AN ONLINE SERVICE MANUAL PROVIDER CALLED ALLDATA.COM. THEY INCLUDE TECHNICAL BULLETINS THE SERVICE SHOPS GET FROM GM. I DID NOT FIND ANY BULLETINS CONCERNING DOOR HANDLES.) WHILE STILL AT THE DEALERSHIP, I BOUGHT A NEW HANDLE. IT LOOKS EXACTLY LIKE THE OLD ONE. IT COMES WITH A 1-YEAR WARRANTY. I CALLED GMC AND THEY SAID THAT BECAUSE THE ITEM IS OUT OF WARRANTY, THEY COULDN'T HELP ME. THE CUSTOMER SERVICE REP ALSO SAID THERE WAS NO RECORD OF ANY OTHER DOOR HANDLE PROBLEMS. *LA

NHTSA ID
10047133
Incident
Nov 15, 2003
Mileage
56,000 mi
Brakes
Filed Oct 30, 2001

WHEN APPLYING BRAKES HARD THEY DO NOT WORK. ALSO, WHEN APPLYING BRAKES TO STOP VEHICLE, THEY LET GO AND DONOT HOLD. VEHICLE IS AT DEALERSHIP.*AK

NHTSA ID
898507
Incident
Aug 21, 2000

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

04-06-04-051F

EQUIPMENT:MECHANICAL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

Recalls

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Vehicle Recalls

130089009

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

CSP-10414

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

GMC/CHEVROLET: SEE DOCUEMTN SEARCH BUTTON FOR OWNER LETTER. AUXILIARY BATTERY FEED MAY CAUSE FUSIBLE LINK TO MELT AND OPEN CIRCUIT TO PREVENT DAMAGE OR FIRE IN WIRING HARNESS, DUE TO ELECTRICAL OVER LOAD. *PE

010730002B

MALFUNCTION INDICATOR LAMP (MIL) IS ON; THE TRANSMISSION IS STUCK IN THIRD GEAR; AND / OR THE INSTRUMENT CLUSTER IS INOPERATIVE. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026910
2025250044.7
2024983052.8
2023311048.9
2022423056.1
2021516163.7
2020739160.0
2019327060.9
2018355048.5
2017376053.2
2016595046.7
2015896161.0
2014302150.9
2013463146.7
2012303150.1
2011634151.1
2010105144.9
2009315149.0
2008633358.1
2007833357.3
2006663050.1
20051154050.5
20041434047.4
20031603048.7
20021344359.3
20011345259.5
2000483158.7
1999362050.8
1998153041.2
1997Viewing144047.5
1996000
1995000
1994100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.