Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Jun 18, 2012
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 21, 1997
What this page shows
Our database holds 14 NHTSA owner-reported complaints for the 1997 GMC Sierra 2500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–14 of 14
Tires & wheels
Filed Jun 18, 2012
TL* THE CONTACT OWNS A 1997 GMC C2500 PICKUP EQUIPPED WITH COOPER MASTERCRAFT TIRES, SIZE P265/75/R16. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TREAD SEPARATED FROM THE TIRES AND CAUSED DAMAGE TO THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE TO A LOCAL BODY SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE ON THE TIRES WAS 31,000 THE FAILURE AND CURRENT MILEAGES ON THE VEHICLE WAS 100,000.
NHTSA ID
10462167
Incident
Jun 16, 2012
Mileage
100,000 mi
Brakes
Filed Apr 17, 2012
CORRODED BRAKE LINE FAILURE. LOSS OF REAR BRAKES, FRONT WORKED. *JS
NHTSA ID
10455585
Incident
Apr 12, 2012
Mileage
175,000 mi
Tires & wheels
Filed Jul 15, 2011
TL* THE CONTACT OWNS A 1997 GMC SIERRA 2500 WITH BF-GOODRICH ALL TERRAIN TIRES, LINE SIZE LT265/75/16. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE EXHIBITED A LOUD ABNORMAL NOISE AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE DRIVER SIDE REAR TIRE TREAD SEPARATED CAUSING DAMAGE TO THE BACK OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND DOT NUMBERS WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 141,000.
NHTSA ID
10413093
Incident
Jul 14, 2011
Mileage
141,000 mi
Fuel system
Filed Feb 3, 2011
1997 GM 6.5 TURBO DIESEL PMD FAILURE. LOSS OF CONTROL VERY UNSAFE. WHY DOES GM FAIL TO RECALL THE PMD???? *TR
NHTSA ID
10380169
Incident
Jan 1, 2011
Mileage
98,000 mi
Brakes
Filed Apr 9, 2010
BRAKE LINE FAILURE ON 1997 GMC PICKUP. @ DIFFERENT OCCASIONS AND SEPARATE AREAS IN BRAKE LINES. OLD LINES DISCARDED. APPEARED TO BE A RUST ISSUE. *TR
NHTSA ID
10324677
Incident
Apr 12, 2008
Mileage
90,000 mi
Visibility
Filed Jul 30, 2004
WHILE DRIVING IN RAINY WEATHER FRONT WINDSHIELD WIPERS FAILED INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ID
10083927
Incident
Jun 10, 2004
Mileage
160,000 mi
Interior & seats
Filed Nov 18, 2003
I OWN A 97 GMC TRUCK. CURRENTLY, THE TRUCK HAS A LITTLE OVER 55,000 MILES. APPROXIMATELY, 2 YEARS AGO THE INTERIOR DOOR HANDLE FAILED TO OPEN THE DRIVER SIDE DOOR. I TOOK THE VEHICLE TO LEHMERS IN CONCORD AND THEY REPAIRED THE PROBLEM AT NO CHARGE TO ME... IT WAS STILL UNDER WARRANTY. LAST WEEK THE SAME PROBLEM OCCURRED ON THE DRIVER SIDE AND "STARTED TO SHOW SIGNS OF THE SAME PROBLEM" ON THE PASSENGER SIDE DOOR. SINCE THE VEHICLE WAS OUT OF WARRANTY, I DECIDED TO "SAVE A BUCK" AND FIX THE PROBLEMS MYSELF. AFTER REMOVING THE DRIVER SIDE INTERIOR HANDLE ASSEMBLY, I WAS SHOCKED TO FIND THE HANDLE ITSELF CRACKED I.E. THE HANDLE ASSEMBLY IS POORLY DESIGNED. (IT'S PLASTIC.) I TOOK THE HANDLE ASSEMBLY TO THE DEALERSHIP AND SHOWED THE BROKEN HANDLE TO THE SERVICE MANAGER AND EXPLAINED HOW THIS WAS THE SECOND HANDLE. THE SERVICE MANAGER SAID, "THEIR HANDS WERE TIED" AND COULD NOT HELP ME BECAUSE EVERYTHING WAS OUT OF WARRANTY. THE SERVICE MANAGER DID NOT FIND ANY SERVICE BULLETINS CONCERNING DOOR HANDLES. (I ALSO SUBSCRIBE TO AN ONLINE SERVICE MANUAL PROVIDER CALLED ALLDATA.COM. THEY INCLUDE TECHNICAL BULLETINS THE SERVICE SHOPS GET FROM GM. I DID NOT FIND ANY BULLETINS CONCERNING DOOR HANDLES.) WHILE STILL AT THE DEALERSHIP, I BOUGHT A NEW HANDLE. IT LOOKS EXACTLY LIKE THE OLD ONE. IT COMES WITH A 1-YEAR WARRANTY. I CALLED GMC AND THEY SAID THAT BECAUSE THE ITEM IS OUT OF WARRANTY, THEY COULDN'T HELP ME. THE CUSTOMER SERVICE REP ALSO SAID THERE WAS NO RECORD OF ANY OTHER DOOR HANDLE PROBLEMS. *LA
NHTSA ID
10047133
Incident
Nov 15, 2003
Mileage
56,000 mi
Brakes
Filed Oct 30, 2001
WHEN APPLYING BRAKES HARD THEY DO NOT WORK. ALSO, WHEN APPLYING BRAKES TO STOP VEHICLE, THEY LET GO AND DONOT HOLD. VEHICLE IS AT DEALERSHIP.*AK
NHTSA ID
898507
Incident
Aug 21, 2000
Brakes
Filed Apr 2, 2000
FALSE ENGAGEMENT OF ANTI-LOCK BRAKES. *AK
NHTSA ID
720894
Incident
Aug 1, 1997
Visibility
Filed Feb 3, 2000
WHILE RAINING WINDSHIELD WIPERS WILL MOVE REAL SLOW OR THEY MAY STOP COMPLETELY. IT IS AN INTERMITTENT REOCCURRING PROBLEM. DEALER CLAIMS VEHICLE IS NOT UNDER WARRANTY. *AK
NHTSA ID
856164
Incident
Feb 3, 1999
Brakes
Filed Aug 25, 1998
BRAKES INSUFFICIENT FOR VEHICLE WEIGHT, LOCK ON WET ROADS AND DON'T APPLY ENOUGH STOPPING POWER TO ACTIVATE ABS. QCAW
NHTSA ID
539345
Brakes
Filed Jun 29, 1998
BRAKES FAIL TO STOP VEHICLE. WOULD ROLL 6 TIMES OR MORE BEFORE SLOWING DOWN. SPEED VARIES. BRAKE PEDAL GOES TO FLOOR. BEEN TO DEALERS 8-10 TIMES FOR PROBLEM. AN INTERMITTENT BRAKING PROBLEM. *AK
NHTSA ID
824799
Incident
May 14, 1998
Brakes
Filed Apr 24, 1998
Crash reported1 injury reported
WAS PREPARING TO STOP AT ABOUT 30 MP IN DRY CONDITONS DURING NORMAL STOPPING OPERATION, BUT BRAKES BECAME INOPERATIVE, CAUSING CONSUMER TO HIT PEDESTRIAN. DEALER CANNOT DETERMINE PROBLEM. *AK
NHTSA ID
822795
Interior & seats
Filed Apr 21, 1997
RECALL RELATED 97V037000, SEAT, NOTICED IN MARCH 1997, DEALERSHIP WILL NOT PERFORM RECALL DUE TO THE TIME FACTOR INVOLVED, THE MANUFACTURER STATES THERE ARE NO PARTS AVAILABLE. *AK
NHTSA ID
811433
Incident
Apr 14, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.