2025 Hyundai Kona

New 2025 Hyundai Kona purchased in Aug 2025. After driving long distances, about 75 miles - 400 miles, I would experience left shoulder discomfort & constant pain in upper left arm. The bolsters of driver seat protrude & the driver needs to hunch forward. Also, the head rests do not pivot forward or back, leaving body position hunched forward as well as head & neck pushed forward. At times, I would have to hold the left assist grab bar with my left hand to avoid resting my left upper arm against the bolster in order to mitigate the pain somewhat. After 2-3 months, I made appointment with primary care doctor to assess the shoulder pain. Doctor prescribed x-ray & physical therapy, both completed & suggested buying new car with different seats or getting the seat modified. I reported my experience & complaint to Hyundai Headquarters. Information was noted by complaint intake person. Beginning mid-Dec 2025, & for the following 7 months, I lived out of state & did not drive the 2025 Kona. During that time, the shoulder pain & upper arm pain resolved. Now that I've returned to CA & driving the Kona, I use a foam square for the seat (raising me from bucket) & (2) car seat cushions (to push my back forward away from bolsters). This helps somewhat but the problem is still present. And the head rest still does not adjust leaving me to incline my head & neck forward yet not as much as previously since the (2) car seat cushions behind my back provide a bit of distance away from the head rest. I do not think the new bucket seat style with enlarged bolsters & fixed headrest are ergonomically appropriate for drivers over [XXX] of age. I did not take the name of the gentleman at headquarters of the Hyundai Complaint Division, nor do I remember the exact date we spoke. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11775500

Incident

Aug 31, 2025

The dash will completely go black except for red words *no signal.* and all warnings are no longer visible, I cannot tell what speed I’m going, or what percentage battery my car is at. I don’t see visible lane or collision warnings. It is very unsafe and I have been to the dealership twice to try and fix it. The issue returned both times.

NHTSA ID

11752687

Incident

Jul 24, 2026

I purchased a used Hyndai Kona with 26,000 miles April 30 2026. I was told I have the balance of the manufacturer warranty of 5 years or 60,000 miles. I have not driven my car for 73 days because of extreme safety problems the Hyundai Kona. The car is very difficult to steer. The car pulls significantly to the right. One day after I purchased this vehicle the car jumped the curb and my face hit the steering wheel cutting my nose and creating a black eye. There is a lot of play in the steering wheel. When accelerating from a stop the car hesitates to move creating a safety concern. My rear view mirror does not stay in place. The mirror drops down and I cannot see behind me causing a safety concern. Both side view mirrors have to be adjusted each time I drive the car.

NHTSA ID

11751386

Incident

May 1, 2026

Power train the engine roars up and drops jarring you back and forth second car within a yr first blew up brand new both and Hyundia and dealership blew me off

NHTSA ID

11745464

Incident

May 15, 2026

Component or System: The brake system, specifically what appears to be a false ABS activation or IEB (Integrated Electronic Brake) system malfunction. The component is available for inspection upon request. Safety Risk: While braking at speeds between 25-40 mph, typically on dry pavement and more frequently on downhill grades, the brake pedal exhibits a chugging sensation, erratic stopping behavior, and pedal softening consistent with unintended ABS activation or IEB malfunction. This occurs on dry roads where ABS activation is neither warranted nor expected, creating unpredictable braking response and extended stopping distances. The defect has occurred 24 documented times since [XXX], and existed prior to that date. Dealer Confirmation: Yes. During a ride-along at Edmond Hyundai on [XXX], a technician directly witnessed and confirmed the occurrence. Despite this confirmation, it was not documented on the repair order. Two prior repair attempts returned cannot-reproduce results: March 2, 2026 at Bob Howard Hyundai and March 10, 2026 at Edmond Hyundai. Additional Repair/Inspection Attempts: On April 7, 2026, Norman Hyundai opened and closed a repair order without the consumer's knowledge and refused to provide a copy despite an explicit request. On May 23, 2026, a scheduled appointment at Bob Howard Hyundai was missed; a reschedule request was subsequently ignored by the dealership. HMA Case No. [XXX] is active. Warning Lamps or Prior Symptoms: No warning lamps have illuminated. The defect presents exclusively as a physical sensation—pedal/brake chugging, softening, and erratic stopping during normal dry-pavement braking. The issue has been present since delivery on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11743594

Incident

Nov 25, 2024

The contact owned a 2025 Hyundai Kona. The contact stated that while driving at an undisclosed speed through an intersection, the vehicle collided with another vehicle that was towing a trailer. The contact stated that during the crash, the driver's air bag, located in the steering wheel, deployed; however, the air bag became inoperable and deflated. The contact further stated that smoke emitted from the deployed air bag and entered the passenger compartment of the vehicle. A police report was filed. No injuries were sustained, and no medical treatment was required. The vehicle was towed by the insurance company and was deemed a total loss. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,000.

NHTSA ID

11740921

Incident

May 29, 2026

Mileage

5,000 mi

My forward collision warning activates without cause. My automatic braking systems will engage.

NHTSA ID

11739784

Incident

Dec 31, 1969

The vehicle experienced a total electrical failure while driving. Dealer diagnosed the issue as a loose fuse box connector/power distribution connector. The vehicle and repaired component should be available for inspection through the Hyundai dealer service department. The vehicle suddenly lost all power while being driven on a public roadway. The engine shut off, dashboard went dark, and power steering assistance was lost, creating a risk of collision and leaving the vehicle disabled in traffic. A Hyundai dealer diagnosed and confirmed that a loose fuse box connector caused the loss of power. The vehicle was inspected by an authorized Hyundai dealer service department. No police or insurance inspection was performed. No warning lights, messages, or symptoms appeared prior to the failure. The vehicle lost power suddenly without warning while driving.

NHTSA ID

11736013

Incident

Mar 18, 2026

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Some Kona (SX2) vehicles equipped with the 1.6L T‑GDI engine may exhibit false “engine left idling” notifications in the MyHyundai app, even when the engine is not running, due to a logic error associated with the front oxygen (O₂) sensor. This condition may also illuminate the Malfunction Indicator Lamp (MIL) and set DTC P223700 (O₂ Sensor Pumping Current Circuit/Open [Bank 1 Sensor 1]). This bulletin provides instructions to perform an ECU software update to correct the O₂ sensor logic and resolve the condition.

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.