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2020 Hyundai Kona
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 158 NHTSA owner-reported complaints for the 2020 Hyundai Kona, most frequently naming the engine, powertrain (other) and driver assistance categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 81 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2020 | 1 | 1 |
| Jul 2020 | 1 | 2 |
| Aug 2020 | 2 | 4 |
| Sep 2020 | 2 | 6 |
| Oct 2020 | 1 | 7 |
| Nov 2020 | 3 | 10 |
| Dec 2020 | 3 | 13 |
| Feb 2021 | 1 | 14 |
| Mar 2021 | 3 | 17 |
| Apr 2021 | 1 | 18 |
| May 2021 | 5 | 23 |
| Jun 2021 | 12 | 35 |
| Jul 2021 | 15 | 50 |
| Aug 2021 | 8 | 58 |
| Sep 2021 | 3 | 61 |
| Oct 2021 | 8 | 69 |
| Nov 2021 | 3 | 72 |
| Dec 2021 | 2 | 74 |
| Jan 2022 | 5 | 79 |
| Feb 2022 | 1 | 80 |
| Jul 2022 | 2 | 82 |
| Sep 2022 | 1 | 83 |
| Nov 2022 | 1 | 84 |
| Dec 2022 | 2 | 86 |
| Jan 2023 | 1 | 87 |
| Feb 2023 | 1 | 88 |
| Mar 2023 | 1 | 89 |
| Apr 2023 | 2 | 91 |
| Jul 2023 | 1 | 92 |
| Aug 2023 | 2 | 94 |
| Sep 2023 | 2 | 96 |
| Oct 2023 | 1 | 97 |
| Nov 2023 | 2 | 99 |
| Dec 2023 | 1 | 100 |
| Jan 2024 | 2 | 102 |
| Feb 2024 | 1 | 103 |
| Mar 2024 | 2 | 105 |
| Apr 2024 | 1 | 106 |
| Sep 2024 | 1 | 107 |
| Dec 2024 | 1 | 108 |
| Feb 2025 | 2 | 110 |
| Mar 2025 | 3 | 113 |
| Jun 2025 | 1 | 114 |
| Jul 2025 | 3 | 117 |
| Aug 2025 | 5 | 122 |
| Sep 2025 | 6 | 128 |
| Oct 2025 | 5 | 133 |
| Nov 2025 | 2 | 135 |
| Jan 2026 | 1 | 136 |
| Feb 2026 | 1 | 137 |
| Mar 2026 | 3 | 140 |
| Apr 2026 | 5 | 145 |
| May 2026 | 5 | 150 |
| Jun 2026 | 1 | 151 |
| Jul 2026 | 1 | 152 |
| Aug 2026 | 5 | 157 |
| Sep 2026 | 1 | 158 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine10959.9%
- Powertrain (other)2011.0%
- Driver assistance168.8%
- Electrical116.0%
- Steering73.8%
- Fuel system42.2%
- Brakes31.6%
- Airbags21.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:OTHER:LABELS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2020 Hyundai Kona. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V301000 (Engine); however, the dealer was unable to perform the recall repair because the vehicle had not experienced a failure associated with the recall and there were no fault codes displayed or retrieved associated with the recall. However, an independent mechanic recommended that the engine be replaced. The contact provided the dealer with the fault codes and the failures that the independent mechanic had found; however, the dealer was unable to retrieve the same fault codes. The contact stated that the check engine warning light was illuminated. The manufacturer was notified of the failure and agreed with the dealer and refused additional assistance. The vehicle was not repaired.
- NHTSA ID
- 11763068
- Incident
- Sep 9, 2026
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V301000 (Engine); however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to restart using the ignition key. The vehicle was towed to a dealer, Capital Hyundai of Greensboro (801 E Bessemer Ave, Greensboro, NC 27405), where it remained for further diagnosis. The contact stated that during the prior recall repair, the Continuously Variable Valve Timing (CVVT) assembly, Engine Control Module (ECM), and Body Control Module (BCM) were replaced, a solenoid was installed, and the engine was inspected but not replaced. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 72,000.
- NHTSA ID
- 11760900
- Incident
- Jan 15, 2025
- Mileage
- 72,000 mi
Leaking oil...burns exceptionally fast even with dealership services. Pistons not sealed, melts new spark plugs, misfire on cylinder 3
- NHTSA ID
- 11759906
- Incident
- Aug 24, 2026
My 2020 Hyundai Kona experienced an engine-related malfunction. An authorized Hyundai dealer inspected the vehicle, confirmed diagnostic code P1327, and determined that the complete engine required replacement. Hyundai authorized the replacement, and the vehicle remained out of service for approximately two weeks. The engine defect created a safety concern because an engine malfunction could cause reduced or complete loss of motive power while driving, increasing the risk of a crash. The dealer inspected and removed the original engine; I do not know whether it remains available for further inspection, but the repair order and diagnostic records are available. I am filing this complaint so NHTSA can document this engine failure and determine whether it is related to NHTSA Campaign 21V301 / Hyundai Recall 203 and whether additional investigation or corrective action is warranted.
- NHTSA ID
- 11759509
- Incident
- Mar 16, 2026
I received the recall, brought the Kona in had the software download. Now the engine code indicates engine issues with the safety code. Hyundai customer service representatives stars because the issue wasn't found and the software download completed this doesn't fall under the recall. I do have an appointment to bring the Kona into the dealership but because Hyundai states it is no longer under the recall I am responsible for the towing and will not be remembursed. When I initially brought the vehicle in I was told if the pistons and engine codes appears under the recall layer on towing and replacement of the engine is covered. I was also told my engine covered up to 150,000 miles. Even through I only have 65,000 Hyndai dealer and customer service stated it is not as this is only if the engine showed signs at the time of the software download. This is absolutely wrong to be treated like this and been advised by my local mechanic this does appear to be part of the recall, will deregulate, or engine could seize up causing a safety issue.
- NHTSA ID
- 11755635
- Incident
- Aug 8, 2026
I am filing a safety complaint against Scott Stark’s South Point Hyundai for selling me a vehicle with an active open safety recall, a blown transmission, an A/C failure, and a dry-rotted tire. Before returning the car for service under a promised 1,000-mile warranty, my sister, who has worked for Corporate Hyundai for 15 years, helped me conduct a full intake baseline inspection at her dealership. We performed a recorded 360-degree video inspection, took high-resolution photos of every square inch, and ran full computer diagnostics, which confirmed zero tool marks on any bolts under the hood or on the transmission, and all diagnostic readings were perfectly recorded. South Point Hyundai kept my vehicle for 10 days for repairs, making excuses about test drives and failing to find technicians. However, a hidden GPS tracker tucked deep under my passenger side carpet meticulously documented every single time the vehicle moved or remained completely stationary on their lot. Upon picking up the vehicle, my sister scanned the car immediately with her diagnostic computer. The readings are now completely erratic and all over the place compared to the baseline corporate readings we documented 10 days prior. Physical inspection reveals that bolts have been turned, internal components have been actively tampered with, and parts have been structurally altered. The evidence directly indicates that this dealership used my personal vehicle as an unauthorized parts donor vehicle to harvest components, severely compromising its mechanical integrity, structural reliability, and overall road safety. This severe tampering has left the vehicle completely unsafe to operate. We possess full video evidence, high-resolution photographs, GPS tracking logs, and comparative corporate Hyundai diagnostic data verifying this severe mechanical fraud. I have turned this info over to Corporate Hyundai, the DMV, and federal enforcement agencies due to safety risks.
- NHTSA ID
- 11754634
- Incident
- Aug 3, 2026
The Kona was driven a 1/2 hour before parking the vehicle. The Kona was turned off. Within 5 minutes smoke began wafting from under the hood. When I opened the hood to inspect I found the engine & underside of the hood was engulfed in flames. I closed the hood immediately. The Kona fully ignited with minor explosions & burnt completely to the metal frame within 25 minutes.
- NHTSA ID
- 11748215
- Incident
- May 16, 2026
The car failed to accelerate on highway on multiple occasions, including when slowing down and then trying to accelerate when pulling out on highways.
- NHTSA ID
- 11745092
- Incident
- Oct 27, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; ENGINE
Some vehicles may exhibit difficulty starting in cold weather. This bulletin provides the procedure to perform an inspection on the starter magnetic switch for potential freezing and, if necessary, replace the starter magnetic switch (solenoid) assembly.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
ELECTRICAL SYSTEM
In response to this trend, we engineered a software upgrade that addresses the social media theft method and made it available to owners of eligible models free of charge at authorized Hyundai dealers since early 2023. In addition to the anti-theft software, we’ve developed a new zinc-reinforced ignition cylinder protector hardware upgrade that can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because your Hyundai vehicle with the VIN listed above (“Subject Vehicle”) was not factory-equipped with an engine immobilizer and was previously eligible for the software upgrade, you are now eligible until March 31, 2027 to have the ignition cylinder protector installed — if you request it — at no cost to you through an authorized Hyundai dealership.
AIR BAGS
A Class Action settlement regarding the TRW Airbag was recently decided. Based on the Class Action, customers are eligible for certain settlement benefits. Impacted vehicles are also noted below. For further information regarding settlement benefits and contacts, please review the corresponding dealer notification. It is available on Hyundaidealer.com under Hyundai Tech Info > Service News.
AIR BAGS
Hyundai has settled a class action lawsuit that alleges that certain Hyundai and Kia Class Vehicles (defined below) contain defective ZF-TRW airbag control units (“ZF-TRW ACUs”) that are vulnerable to a condition called electrical overstress, which may cause the vehicles’ airbags and other safety features to fail during a collision. Hyundai has not been found liable for any claims alleged in the lawsuit. Instead, Hyundai reached a voluntary settlement (referred as “the Settlement” or “the proposed Settlement”) to avoid lengthy litigation and provide relief to people who own ed or leased Class Vehicles in the United States and U.S. Territories. Class Members may be entitled to compensation if they submit valid and timely Claims.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.