Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Feb 12, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 160 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2003 GMC Sierra 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Fuel systemSteering
Filed Feb 12, 2020
HAD INJECTORS REPLACED UNDER WARRANTY AT 50000 MILES AFTER NOTICING EXCESS EXHAUST SMOKE ON STARTUP AND ALSO POWER STEERING HOSES WERE LEAKING, AGAIN AT 105000 MILES THEY TOTALLY FAILED AS I WAS BRINGING MY WIFE HOME FROM HOSPITAL ON I-15 IN CA. UP CAJON PASS AND HAD TO BE TOWED TO DEALER, BUT GM DEALER WOULD NOT COVER INJECTORS UNDER WARRANTY AS TRUCK WAS11 YEARS OLD AND THEIR COVERAGE WAS FOR 7 YEARS ONLY, NOW AGAIN HAD TO HAVE THEM REPLACED AT 147000 MILES BECAUSE OF EXCESSIVE SMOKE ON STARTUP. THIS TIME I WENT TO AN INDEPENDENT SHOP AS THEY WERE $1000 CHEAPER AND STATED THESE UPGRADED INJECTORS SHOULD LAST 150000 MILES NOT 50000. HAD TO HAVE POWER STEERING HOSES REPLACED AGAIN ALSO ALONG WITH POWER BRAKE SERVO BECAUSE THEY WERE LEAKING AGAIN AT 157000 MILES. I HAVE ALL OF THIS DOCUMENTED IN WRITING BY SERVICE DEPTS.
NHTSA ID
11308791
Incident
Jan 9, 2020
Mileage
157,000 mi
BrakesSteering
Filed Feb 1, 2019
BRAKES ARE SPONGY NOT RIGHT POWER STEERING WHINES AS DO BRAKES
NHTSA ID
11173437
Incident
Aug 1, 2011
Mileage
170,000 mi
EngineSteering
Filed Feb 20, 2012
POWER STEERING COOLER AND LINES RUSTED THROUGH AND LEAKING, ENGINE OIL COOLER LINES RUSTED THROUGH AND LEAKING, TRANSMISSION OIL COOLER LINES RUSTED THROUGH AND LEAKING. ALL HAD TO BE REPLACED. WORK DONEA T GMC DEALER. *TR
NHTSA ID
10448528
Incident
Feb 16, 2012
Mileage
69,671 mi
Body & structureBrakesSteering
Filed Dec 26, 2011
MANY COMPONENTS UNDER THE TRUCK ARE SEVERELY RUSTED. TWO BRAKE LINES FAILED IN AUGUST 2011 DUE TO RUST. THE REST ARE READY TO FAIL SOON. THE POWER STEERING LINE RUSTED OUT THIS MONTH (DECEMBER). RUST AT SENSORS OF ABS SYSTEM CAUSES ERRATIC ABS OPERATION. *TR
NHTSA ID
10441253
Incident
Aug 21, 2011
Mileage
99,000 mi
Steering
Filed Oct 28, 2010
2003-? GMC TRUCK, STEERING INTERMEDIATE SHAFT. HAD SHAFT REPLACED AT 17,000 MILES DUE TO RATTLE AND THUMPING IN STEERING COLUMN. REPLACED AGAIN AT 53,000 MILES. POSSIBLE LOSS OF VEHICLE CONTROL DUE TO MANUFACTURE, ENGINEERING OR DESIGN. PROBLEM NOT CORRECTED BY GM ONLY REPLACED WITH SAME TYPE OF SHAFT. UPON ONLINE SEARCH, I DISCOVERED NUMEROUS OTHER CONSUMERS THAT HAVE/HAD THE SAME PROBLEM WITH GMC TRUCKS, VANS, SUVS, ETC. *TR
NHTSA ID
10362840
Incident
Oct 27, 2010
Mileage
53,000 mi
Steering
Filed Sep 5, 2006
STEERING COLUMN RATTLE. HAVE HAD SERVICE ON AT LEAST 6 OCCASIONS, ALL PROVING UNSUCCESSFUL. FIXES HAVE BEEN EITHER LUBE INJECTION, OR REPLACEMENT OF INTERMEDIARY SHAFT. NO FIX HAS LASTED LONGER THAN 5,000 MILES. *JB
NHTSA ID
10167373
Incident
Sep 5, 2006
Mileage
15,000 mi
Steering
Filed Nov 1, 2005
LOOSENESS IN THE STEERING SHAFT. *JB
NHTSA ID
10141386
Incident
Sep 5, 2004
Mileage
45,000 mi
Steering
Filed Jan 11, 2004
Crash reported1 injury reported
2003 GMC 2500HD DURMAX TRUCK. WHEN YOU APPLY BRAKES HARD THE STEERING LOCKS UP AND YOU CAN'T TURN. GM SAYS THIS IS STANDARD OPERATING FOR THIS TRUCK. THIS TRUCK HAS ABS. ABS GIVES YOU THE ABILITY TO STEER WHILE BREAKING. THIS IS HARD TO DO WHEN STEERING LOCKS UP. GM HAS SAID THERE IS NO PROBLEM. THERE ARE 3 OTHER TRUCKS ALL GMC OR CHEVY IN MY TOWN WITH THE SAME PROBLEM. ALL OF US HAVE GOTTEN THE SAME RESPONCE FROM GM. CALL BBB DONT CALL US.*AK
NHTSA ID
10052861
Incident
Dec 27, 2003
Mileage
15 mi
Steering
Filed Nov 9, 2003
2003 GMC 3/4 TON PICKUP. PROBLEM WITH INTERMEDIATE STEERING SHAFT. HAVE A 1999 GMC 3/4 TON THAT THE SHAFT HAS BEEN REPLACED 6 TIMES. SON HAS A 2001 TAHOE THAT HAS HAD THE INTERMEDIATE SHAFT REPLACED TWO TIMES. WHEN WILL SOMEONE MAKE THEM GET THIS FIXED IT IS A SAFETY PROBLEM.*AK
NHTSA ID
10045815
Incident
Nov 13, 2003
Mileage
26,722 mi
Steering
Filed Feb 4, 2003
THE 4X4 WHEEL DRIVE CAME ON. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH *TR
NHTSA ID
10006405
Incident
Feb 4, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own