RoadVitals

2024 GMC Sierra 2500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
105
Latest Sep 24, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2024 GMC Sierra 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

30
reports

From owner reports, verbatim

The vehicle experienced a loss of engine power accompanied by a check engine warning light and a “Reduced Acceleration”/reduced-power condition. The exact component causing the malfunction has not yet been determined. The vehicle and any affected components are available for inspection upon request. While driving the truck uphill toward our residence, the vehicle lost significant power and had difficulty maintaining acceleration. The truck stalled several times. The sudden loss of engine power while driving on an incline created a safety risk because the vehicle was unable to maintain normal acceleration and could potentially have stopped in traffic or created a hazard for other vehicles. The problem has not yet been confirmed or reproduced by a dealer or independent service center. The vehicle has experienced the problem while being driven, including the reduced-acceleration condition and multiple stalls. The vehicle will be inspected by a GMC dealer on Monday, September 28, 2026. The check-engine warning light illuminated, and the vehicle displayed a reduced-acceleration/reduced-power condition. The truck subsequently experienced significant loss of power while traveling uphill and stalled several times. These symptoms first appeared on September 14, 15, 22, and 23, 2026.

NHTSA ID 11766690 · filed Sep 24, 2026

driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a P060C code and when i was driving it dies in the intersection of the road and will not start back up. puts the computer in a safety mode. I have call my local GM dealer and they did not fix it and it happen twice. I the truck dies in the middle of the road and no way to start's it and if a big rig crashes in to the truck some one or more than one will be hurt or killed

NHTSA ID 11764802 · filed Sep 16, 2026
All 30 reports naming electrical →

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

26
reports

From owner reports, verbatim

driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a P060C code and when i was driving it dies in the intersection of the road and will not start back up. puts the computer in a safety mode. I have call my local GM dealer and they did not fix it and it happen twice. I the truck dies in the middle of the road and no way to start's it and if a big rig crashes in to the truck some one or more than one will be hurt or killed

NHTSA ID 11764802 · filed Sep 16, 2026

While driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. This caused me to rapidly decelerate to approximately 40 mph, I am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake lights is very dangerous. I had to drive the truck in limp mode at 45mph and approximately 4500 rpms to the nearest exit. This event illuminated the trucks check engine light and displayed a brief service 4WD message followed by a permanent reduced acceleration message on the dash.

NHTSA ID 11761815 · filed Sep 3, 2026
All 26 reports naming powertrain (other) →

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

19
reports

From owner reports, verbatim

The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 5 MPH, the vehicle lost brake and power steering functionality, and there was smoke coming from underneath the hood. The contact stated that power steering fluid was leaking onto the engine. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the power steering pump had seized, the belt and hoses had failed, and the parts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 40,832.

NHTSA ID 11761398 · filed Sep 1, 2026

Intermittent trailer disconnect and loss of electric trailer brake output while towing Airstream. The truck is connected to the trailer through the seven Way plug. There are no modifications to the truck. This is a safety hazard as I pull a 9000+ lb trailer. Trailer connection drops momentarily and integrated trailer brake controller loses communication with trailer brakes. I went on a 5000 mile trip and my trailer brakes were connecting in disconnecting consistently. Every time there was a disconnection or connection the vehicle would “ding ding. This virtually happened consistently while we were on this long trip. During the trip, we tried to wedge the plug tight and zip tie the door shut, attempting to keep the plug tight. My truck is at the dealership, waiting on a “tool“. This is the second time it has been in the shop for this issue. I supplied a picture of the dash message after it got tired of connecting and disconnecting. I feel this is a serious safety issue. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11737376 · filed May 12, 2026
All 19 reports naming brakes →

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

12
reports

From owner reports, verbatim

While driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. This caused me to rapidly decelerate to approximately 40 mph, I am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake lights is very dangerous. I had to drive the truck in limp mode at 45mph and approximately 4500 rpms to the nearest exit. This event illuminated the trucks check engine light and displayed a brief service 4WD message followed by a permanent reduced acceleration message on the dash.

NHTSA ID 11761815 · filed Sep 3, 2026

Unexpected braking at highway speeds. This has at least 50 times at highway speeds. The truck has experienced repeated false Forward Collision Alerts and un-commanded Automatic Emergency Braking events. Adaptive Cruise Control frequently detects roadside objects and vehicles in adjacent lanes, particularly on curves. The vehicle has never had windshield replacement, front-end damage, suspension modifications, or aftermarket accessories. This is creating a safety hazard because the truck brakes unexpectedly in traffic at any speed.

NHTSA ID 11742824 · filed Jun 8, 2026
All 12 reports naming driver assistance →

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

11
reports

From owner reports, verbatim

The vehicle experienced a loss of engine power accompanied by a check engine warning light and a “Reduced Acceleration”/reduced-power condition. The exact component causing the malfunction has not yet been determined. The vehicle and any affected components are available for inspection upon request. While driving the truck uphill toward our residence, the vehicle lost significant power and had difficulty maintaining acceleration. The truck stalled several times. The sudden loss of engine power while driving on an incline created a safety risk because the vehicle was unable to maintain normal acceleration and could potentially have stopped in traffic or created a hazard for other vehicles. The problem has not yet been confirmed or reproduced by a dealer or independent service center. The vehicle has experienced the problem while being driven, including the reduced-acceleration condition and multiple stalls. The vehicle will be inspected by a GMC dealer on Monday, September 28, 2026. The check-engine warning light illuminated, and the vehicle displayed a reduced-acceleration/reduced-power condition. The truck subsequently experienced significant loss of power while traveling uphill and stalled several times. These symptoms first appeared on September 14, 15, 22, and 23, 2026.

NHTSA ID 11766690 · filed Sep 24, 2026

driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a P060C code and when i was driving it dies in the intersection of the road and will not start back up. puts the computer in a safety mode. I have call my local GM dealer and they did not fix it and it happen twice. I the truck dies in the middle of the road and no way to start's it and if a big rig crashes in to the truck some one or more than one will be hurt or killed

NHTSA ID 11764802 · filed Sep 16, 2026
All 11 reports naming engine →

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

8
reports

From owner reports, verbatim

The vehicle experienced a loss of engine power accompanied by a check engine warning light and a “Reduced Acceleration”/reduced-power condition. The exact component causing the malfunction has not yet been determined. The vehicle and any affected components are available for inspection upon request. While driving the truck uphill toward our residence, the vehicle lost significant power and had difficulty maintaining acceleration. The truck stalled several times. The sudden loss of engine power while driving on an incline created a safety risk because the vehicle was unable to maintain normal acceleration and could potentially have stopped in traffic or created a hazard for other vehicles. The problem has not yet been confirmed or reproduced by a dealer or independent service center. The vehicle has experienced the problem while being driven, including the reduced-acceleration condition and multiple stalls. The vehicle will be inspected by a GMC dealer on Monday, September 28, 2026. The check-engine warning light illuminated, and the vehicle displayed a reduced-acceleration/reduced-power condition. The truck subsequently experienced significant loss of power while traveling uphill and stalled several times. These symptoms first appeared on September 14, 15, 22, and 23, 2026.

NHTSA ID 11766690 · filed Sep 24, 2026

The contact owns 2024 GMC Sierra 2500. The contact stated that while driving 25 MPH and depressing the accelerator pedal, the vehicle decelerated and stopped independently. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with fuel pump driver control module failure. The contact was informed that the fuel pump driver control module needed to be replaced. The contact associated the failure with Technical Service Bulletin: 24-NA-139 (Fuel Pump Driver Control Module stalling or no-start conditions); however, the VIN was not included in the TSB. The manufacturer was notified of the failure, and informed the contact that the vehicle was under warranty. The failure mileage was 54,238.

NHTSA ID 11766384 · filed Sep 23, 2026
All 8 reports naming fuel system →

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

6
reports

From owner reports, verbatim

During a drive home, while in motion, the tailgate of the vehicle opened on its own. This has occurred after the recall to repair this issue was already performed. I know the tailgate was shut prior to the drive because I back into my parking spot and walk the sidewalk behind my truck prior to starting the vehicle.

NHTSA ID 11682282 · filed Aug 21, 2025

My truck is experiencing an issue that is already a recall for similar trucks, but my VIN is not included in the recall. My tailgate opens on its own. This sometimes happens when I am driving down the road. This is a safety risk because if I am hauling something in the back, and the tailgate drops down, there is a chance the load could fall out of the truck and harm another vehicle or person that is behind my truck. I brought the truck to the dealer and they said they could not find any evidence of this issue, even though they stated that it is a known issues with these trucks. There were no waring lamps or messages. The only symptoms are that the battery can die if the truck is not used for a day or more and that the tailgate opens on its own whether the truck is parked or driving.

NHTSA ID 11661778 · filed May 19, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

5
reports

From owner reports, verbatim

I bought this truck from a reputable GM dealership 2.5 weeks before this happening occurred. Tires only had 50k miles on them when they were rated for 80k miles: the front driver side Ttire ruptured while on major hwy in texas. No signs of air loss and the road was clear of any debris. Steering started to lightly shake and eventually came to a violent shake, then the front driver tire ruptured. Uncontrollable steering from the rupture caused the truck to slam and scrape into the concrete dividing barrier. If it were not for the other drivers around and being then cautioning their driving behaviors, this may have resulted fatally. Other drivers and my self may have easily collided with each other on a major traffic highway. I’m still extremely mindful of this happening again. This caused me as a customer, originally thinking this tire manufacturer is to be trusted, to not being a customer any longer as well as causing nearly $30,000 of needed repairs. From what I am reading from this site, plenty of other drivers have experienced the same, almost identical happenings. This is a safety issue that needs a recall on this line of tires and the manufacturer should be liable for all costs to the consumer witch includes vehicle rentals, hotel fees and insurance deductibles, s as well as the entire bill of repairs the insurance companies dish out. It appears from all of the complaints, Goodyear is producing unsafe products that is endangering consumers’ lives. Do the ethical thing Goodyear. Stand behind your product and protect, honor your customers. I have requested a subjugation claim with my insurance provider. The ruptured tire and related wheel are in my possession, available for inspection upon request. Police and GM roadside assistance were called as Onstar was prompted.

NHTSA ID 11755376 · filed Aug 6, 2026

Traveling on I-10 doing approx 75 mph head a loud boom and saw sparks coming from the read drivers side of the truck. Truck was riding a bit low on that side. Pulled over and determined the tire had blown up. Currently doing the insurance claim and repair as there was substantial damage to the truck. No crash or involvement by other motorists. Did not hit anything.

NHTSA ID 11724462 · filed Mar 15, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 5 MPH, the vehicle lost brake and power steering functionality, and there was smoke coming from underneath the hood. The contact stated that power steering fluid was leaking onto the engine. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the power steering pump had seized, the belt and hoses had failed, and the parts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 40,832.

NHTSA ID 11761398 · filed Sep 1, 2026

Power steering randomly cuts out very random and intermittent. So far only done at low speeds but worried if turning in an intersection and i lose steering.

NHTSA ID 11720925 · filed Feb 27, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

The contact owns a 2024 GMC Sierra 2500. The contact stated that the taillights, brake lights, and turn signals, all failed to illuminate. The vehicle was taken to the dealer, who confirmed that the rear lights had failed and needed to be replaced. The contact decided not to have the dealer repair the vehicle because the dealer stated that the repair was not covered by the vehicle manufacturer. The vehicle was taken to another dealer, Terry Labonte Chevrolet (1401 Bridford Pkwy, Greensboro, NC 27407), who confirmed the failure and determined that the lights needed to be replaced. The vehicle was not repaired due to parts not being in stock. The manufacturer was made aware of the issue and confirmed the repair was not covered under warranty or recall. The failure mileage was approximately 70,000.

NHTSA ID 11721910 · filed Mar 4, 2026

This vehicle exhibits the same failure described in NHTSA Recall N232426400 — spontaneous unlatching after rain due to water intrusion into the exterior tailgate release switch. I’m requesting a goodwill replacement under GM bulletin # N232426400 as the failure mechanism and part are identical. It has caused brake failure and nearly killed me because of battery drain while driving. All American Chevrolet of Midland Texas is refusing to solve the problem and says no recall is available.

NHTSA ID 11695406 · filed Oct 24, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

The contact owns a 2024 GMC Sierra 2500. The contact stated while driving approximately 45–50 MPH in the rain, the tail gate opened unintendedly. There were no warning lights illuminated. The contact stated that cargo in the bed of the truck fell out onto the roadway. The contact stated that the failure was like NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the VIN was not included. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,900.

NHTSA ID 11584890 · filed Apr 24, 2024

The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 30 MPH, the check engine malfunction and Electronic Stability Control system malfunction warning lights illuminated. The contact was inadvertently locked out of the vehicle and was unable to open the tailgate. The contact disconnected the battery to cancel the warning lights; however, the tailgate still failed to open. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.

NHTSA ID 11547373 · filed Sep 29, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

The contact owns a 2024 GMC Sierra 2500. The contact's husband stated that while driving 60 MPH, the vehicle started violently bouncing up and down. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 12,000.

NHTSA ID 11653492 · filed Apr 8, 2025

Noise coming from rear leaf springs

NHTSA ID 11630975 · filed Dec 16, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

The contact owns a 2024 GMC Sierra 2500. The contact stated while driving approximately 55 MPH and towing a 28-foot RV, the contact was unable to safely view the blind spot on the left and right sides of the RV using both side view mirrors. The contact stated that the failure had created a dangerous situation while changing lanes. The contact called the local dealer and was informed that the side view mirrors performed as designed, and that there was no fix for the issue. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.

NHTSA ID 11623582 · filed Nov 5, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

The contact owns a 2022 Safe Haven 12-foot Flatbed Trailer. The contact stated that while driving approximately 10 MPH and towing the unloaded trailer with a 2024 GMC Sierra 2500, while slowing down to make a right turn, the trailer detached from the tow hitch ball. The contact stated that there were no warning lights illuminated. The contact stated that the aluminum arms on the hitch adjoined to the frame of the trailer was loose. The contact stated that because of the design of the hitch, the receiver that rests on the trailer hitch was not flush, and there was room for the trailer receiver to move up and down, causing the bolts to loosen. The contact called the manufacturer and was informed that it was the normal of the bolts. The trailer was taken to an authorized dealer, and the contact was informed that the trailer was attached incorrectly. The vehicle was not diagnosed or repaired. The failure mileage was approximately 1,200. The VIN was not available.

NHTSA ID 11727437 · filed Mar 27, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

The contact owns a 2024 Chevrolet Sierra 2500. The contact stated that while his son was driving 60-62 MPH in tenth gear, the transmission unexpectedly downshifted to seventh gear. There was an abnormally loud clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 68,000.

NHTSA ID 11674490 · filed Jul 18, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

Driving back to camper in the late evening and was listening to music and gps was on the screen when I was going approximately 32mph when headliner airbags on both sides went off causing me to hit my brakes and veer into the ditch. I was able to maintain pretty good control but did hit either a rock or stick or something that punctured my wheel sidewall. Unsure if a tree limb then got caught and tore off my bedcover that then left a small dent on the c column on the passenger side. I was able to put my truck in 4wd to get back fully into the roadway and walk about to see potential damage. At that time I only saw my tire was loosing air and bedcover was off aside from the airbag deployment. I slowly made my way home to assess further during complete daylight. I was not injured other than a cut on the hand due to the bedcover and a headache from the deployment. No hard hit or collision and truck did not make contact with tree trunk or any front end damage that would ordinarily come from someone going into the ditch. Reached out to a shop to have them check it out and see if they can see any reason why those airbags would have deployed without force then causing an incident

NHTSA ID 11733892 · filed Apr 26, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

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