2024 GMC Sierra 2500 Powertrain (other) Problems

While towing my fifth-wheel trailer, I was descending a hill (I had my tow/haul switch engaged) when I noticed an issue with my vehicle. Upon reaching the bottom of the hill and beginning to decelerate, when applying gas to continue up the hill the vehicle shuddered noticeably. A warning light briefly illuminated on the dashboard and then turned off shortly afterward. Although the warning light went away, the vehicle continued to exhibit a slight vibration, particularly between approximately 25 and 50 mph. I was able to drive the vehicle home safely and subsequently brought it to the dealership for inspection. The dealership performed a diagnostic scan and retrieved fault codes. Based on their findings, they have determined that the transmission requires replacement and are proceeding with that repair. They also found a different fluid in the transmission fluid, they skipped the testing and got permission to change out the transmission

NHTSA ID

11752346

Incident

Jul 19, 2026

I was merging onto the highway in my 2024 GMC Sierra 2500HD AT4X equipped with the 6.6L Duramax engine at about 50mph when the gauge cluster emitted a “Reduced Acceleration Drive With Care” message followed by a check engine light. The check engine light presented indicated a “P0747” and “P0700” code. The vehicle was then stuck in 5th gear at highway speeds. Luckily there was no traffic present during this event due to the reduced acceleration of the vehicle and confusion caused to the operator. This could have been a dangerous situation due to the sudden change in handling of the vehicle. I have since then had the vehicle towed to the dealership in which it was purchased from for them to do their investigation to see how to fix the issue. This is a very well known issue with these GM heavy duty pickups. There is currently a recall on these trucks for this exact issue but my truck at this point in time is not included in said recall. I believe the recall is for 2020-2022 vehicles. Mine happens to be a 2024 which uses the same transmission as the older model vehicles in the recall. There are many other owners of these trucks like myself who have experienced this exact same issue. I’m sure this isn’t the first time this issue has been reported either. Something must be done about this.

NHTSA ID

11742581

Incident

Jun 4, 2026

Truck had 3 momentary rear wheel lock ups on the highway from 41 - 52 mph.

NHTSA ID

11718135

Incident

Feb 5, 2026

The transmission made a loud noise, resulting in a sudden decrease in speed while driving in traffic. Felt similar to being rear ended in a collision. The lights came on in my dashboard including the check engine light. Tried driving the vehicle and it would shift erraticaly rendering un-driveable. Had to be towed to my GMC dealership for service. The initial diagnosis is an issue with the "valve body". a quick search on the internet presented several other users with this issue in this model truck with this transmission. The service department also seemed to be aware of the issue. If it is so widely known, why would there not be a recall placed on these vehicles? I'm glad I had already dropped my son off at school and that I was not on a Main Street where I could safely pull over and wait for the AAA driver.

NHTSA ID

11711040

Incident

Jan 14, 2026

Vehicle shudders while accelerating and a constant speed from 1000-3000 rpm. Vehicle will shudder/shake for hundreds of miles at highway speed. Vehicle shakes violently going up steep grade. Vehicle shake is so consistently random it makes passengers ill. Warranty claim denied by GM after issue was recognized by technician.

NHTSA ID

11706072

Incident

Oct 18, 2025

Upon exiting the freeway, I pressed the gas and the vehicles rpm’s went up to 4K plus on a diesel engine, no acceleration. Thought maybe there was ice and had lost traction, tried again, same thing. Then a shudder, bang and pop. The check engine light went on and informed me of limited power and acceleration. There was no acceleration. Rpm’s would go to 2000 plus just to move. Got it to the dealership and parked it. Made a service appointment. They tried to put it into reverse and it wouldn’t move.

NHTSA ID

11703853

Incident

Dec 8, 2025

The transmission is locking up, to the point it stoped pulling, it has been to several dealerships, and they can’t find any problems, put another transmission in the truck and it’s doing the same thing, the dealer ship told us there’s nothing they can do for us!

NHTSA ID

11701819

Incident

Aug 13, 2025

Transmission shifting - faulty shifting between 25 - 55 mph. Took truck to dealership and they state that the radiator leaked coolant into the transmission. They are replacing the transmission and radiator under warranty. Truck only has 21K miles on it. Mostly all highway.

NHTSA ID

11689203

Incident

Sep 23, 2025

The contact owns a 2024 GMC Sierra 2500. The contact stated that transmission fluid was leaking onto the garage floor. The contact stated that while driving at an undisclosed speed, the transmission hesitated before shifting. The contact stated that the check transmission warning light was illuminated. The vehicle was taken to a local dealer; however, the dealer was unable to diagnose the vehicle. The vehicle was not repaired. The contact had inquired if the transmission needed to be replaced, and was informed that transmissions were on a national back order. The manufacturer was not informed of the failure. The failure mileage was 8,808.

NHTSA ID

11685985

Incident

Jan 9, 2025

Mileage

8,808 mi

Problem #1: Trailer brakes failed while pulling 40' fifth wheel trailer. Was driving at about 50MPH on a 55MPH road and was approaching a stop light. I went to apply my truck and trailer brakes simultaneously and quickly found out I had "lost" my trailer brake. This happened another two times within the next 10 mile trip to my house. I immediately disconnected my trailer and took my truck to the shop. The GMC Dealer fixed this issue, however, it is both scary and extremely dangerous to the public when something like this happens on a brand new truck. Problem #2: Right around 30,000 miles I was driving (unloaded) down the road at about 35MPH when I felt a hard clunk in the transmission followed by grinding noises - immediately a notice flashed on the dash stating the truck went into reduced acceleration and the check engine light came on. I brought my truck to a local GMC Dealer to be serviced on June 19th and they advised me it was the Allison transmission valve body. The part has been on back-order and my truck is still at the dealership sitting in the back lot with at least 4 other 2024 HD models. I called GM twice to inquire about Safety Recall N242454440 (covering 2020-2022 GM Vehicles) and recommend that it get extended beyond 2022 since the problem with the transmission valve body has not been resolved yet. I have not heard anything back from them since that call back in June.

NHTSA ID

11684267

Incident

Jun 13, 2025

Valve Body went out and no eta when its supposed to get in the dealership.

NHTSA ID

11681898

Incident

Jul 24, 2025

Code P0777 – "Pressure Control Solenoid 'B' Stuck On" – Reduced Propulsion / Reduced Engine Power Initiated While merging onto the interstate, this code triggered a reduction in engine power, limiting my speed to 35 mph on a highway with a posted limit between 40-70 mph. Due to the limited power, I was forced to drive on the shoulder to reach the next exit and pull into a service station. I verified the code using an OBD-II reader at AutoZone. Subsequently, I had the truck towed approximately 1 hour and 30 minutes back home. The vehicle has been at a GM dealership since June 24th, where the faulty valve body has been confirmed. However, there is currently no estimated arrival date for the replacement part, which was ordered on the same date. To my knowledge, the part has only been diagnosed electronically and has not yet been visually inspected. The dealer plans to remove the valve body and transmission pan once the replacement part arrives. Notably, there were no prior warnings, messages, or symptoms before this issue occurred; this code and power reduction were the first indications of a problem.

NHTSA ID

11676630

Incident

Jun 22, 2025

The contact owns a 2024 Chevrolet Sierra 2500. The contact stated that while his son was driving 60-62 MPH in tenth gear, the transmission unexpectedly downshifted to seventh gear. There was an abnormally loud clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 68,000.

NHTSA ID

11674490

Incident

Jul 7, 2025

Mileage

68,000 mi

The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 60 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle then inadvertently lost motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission solenoid and transmission control module (TCM). The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.

NHTSA ID

11669804

Incident

Jun 27, 2025

Mileage

50,000 mi

2024 GMC DENALI HD with approx. 12, 500 miles: The truck is constantly going into limp mode. Driving down the road, first it feels like the wheels lock up with a loud noise. Immediately goes into limp mode and check engine light comes on. Took it to the dealer yesterday 6/3/25 for repairs. I just spoke to my service advisor this morning where I was told it was the Valve Body of the transmission that needed to be replaced. However, they were on backorder and have no ETA on when they will get a replacement.

NHTSA ID

11664764

Incident

Jun 3, 2025

Vehicle transmission locked up and brought me down to 20-30mph out of the blue at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11661664

Incident

May 15, 2025

I leased this vehicle on May 17, 2024, expecting it to function as intended. Instead, within months, it suffered recurring and escalating failures that have rendered it unsafe and unusable. January 7, 2025, I brought the truck to Gates GMC for routine service and reported that it had lunged forward by approximately 2 to 2.5 feet while shifting into park. Additionally, it exhibited irregular acceleration and rough down shifting in lower gears. I also communicated the check engine light has come on and gone off on the dashboard over the past week a few times without receiving any information on the app. At this January 7th visit, GM performed Recall N242435631, supposedly addressing a known battery drain defect that caused total vehicle shutdowns. On January 24, 2025, I started the truck and was immediately overwhelmed by an intense chemical odor coming through the ventilation system. January 31 – February 1, 2025 – Erratic Engine Warning Lights & Diagnostic Failures On January 31, 2025, at 5:28 PM, on this key cycle the check engine light illuminated but failed to register in the GM app. On the next key cycle, the warning disappeared. The following morning, February 1, 2025, at 10:26 AM, the check engine light Appeared on the first key cycle before disappearing on the second key cycle. The onboard diagnostics system failed to log or retain these warnings. On February 7, 2025, the vehicle suffered a complete electrical failure. no electronic function whatsoever. Roadside Assistance attempted to jump-start the truck using a high-powered jump pack, but it remained inoperable. A ford super duty and jump pack were needed to force start the truck. February 10, 2025 the truck suffered another total electrical failure and required towing to Gates GMC. The app indicated the Brake System, Anti-Lock Braking System, Emissions System (Specifically the exhaust system), and Power Train requiring service. My truck is at Gates GMC and was drawing 90 milliamps opposed to 40

NHTSA ID

11642114

Incident

Jan 7, 2025

2024 Gmc sierra Denali ultimate 3500hd equipped with duramax lp5 and Allison 10 speed transmission mission. Towing cargo trailer Thursday November 21 up 4 degree incline transmission let loose banged and popped slammed to a stop almost causing accident and went to limp mode. Took to dealership in show low Arizona. Was told this is common problem and it’s the valve body assembly and parts are 60-90 days out. Mind you this truck was ordered from factory and received in march of 2024. The truck has 21k miles. So now a vehicle I bought specifically for business to haul a spray trailer will be down 2-3 months with no loaner to use to operate our business.

NHTSA ID

11627849

Incident

Nov 21, 2024

Experienced loss of power and inability to maintain highway speeds. The Transmission shifted violently and RPMs went as high as 3500. Was able to move off the highway but cars behind us had to dodge us when it failed. There was warning message on the dash and a CEL. The truck threw two codes P0700, P0747. I was able to limp to a dealer 5 miles away. This is a known TSB with GM. There is a solenoid failure in the Transmission. There is 30-90 day backorder on parts as the failure is so prevalent.

NHTSA ID

11627775

Incident

Nov 27, 2024

First date was 04/23/2024 my truck went into limp mode with an alert reading engine and transmission control module problem. Brought it in and they reset the sensors. Shortly after the alert warning goes off again and I turn the engine off and start it back up. It cleared the alert, I brought it back in on 06/15/2024. They reset sensor and fixed a recall on tailgate. I picked up truck, drove it for 2 months and TCM warning came up and threw truck into limp mode while pulling a 2 horse trailer. It turned a 3 hr drive into a 6 hr drive. I brought back to dealer on 8/19/2024 they had it for 4 days and they notified me that this is an on going problem. It is a transmission solenoid valve stuck open and they ordered the part and told me it could be months before the part gets here due to the ongoing backorder from all the other trucks that have the same problem. I use this truck for work and leisure to pull my boat and 2 horse trailer and now I have a vehicle payment to make and no vehicle to use. I cannot use it to work or anything else because it is at the dealer for an unspecified amount of time. I have read online that this is a major problem with this truck and GMC as well as the dealerships know about this problem and they still sold it to me. There are so many complaints online about this GMC 2500 AT4 truck problem that GMC should stop selling this truck.

NHTSA ID

11610528

Incident

Apr 23, 2024

Transmission and transfer case leaking. Masters cylinder ( brake booster) leaking

NHTSA ID

11595976

Incident

Aug 28, 2023

The Column Shifter that is installed on all 2024 GMC Sierra 2500HDs and 3500HDs poses a potential safety risk to its passengers and other drivers on the road. When the column shifter of the vehicle is in the standard drive position the shifter covers part of the screen and the direct path to the radio volume control dial and infotainment home button. It has been found and replicated that attempting to interact with the infotainment screen UI and the home button/volume control dial the driver may easily accidentally bump the shifter into the neutral position. Bumping this 8000lbs+ vehicle into neutral unintentionally can be extremely dangerous to its passengers and fellow motorists especially when hauling a heavy trailer or load like heavy-duty pickup trucks are designed to do. Bumping the truck into neutral can allow the truck to lose its acceleration capabilities and degrade braking capabilities as the engine would be disconnected from the drive wheels, limiting engine braking and exhaust braking. This kind of braking is commonly used to help stop the truck with heavy trailers and loads. This problem has been commonly referred to in multiple Facebook groups relating to the 2024 GMC Heavy Duty Truck. I personally have not had it inspected by any third party as there is not much they can do to remedy the issue. I personally recommend that General Motors redesign the column shifter in these trucks shortening it to come no further than the diameter of the steering wheel eliminating any interference with the infotainment system and the home button/volume dial. GM shall replace this updated shifter free of charge in all trucks just recently built. For GM's sake, it is important that this issue is remedied ASAP as the truck just began production and there is a limited amount on the road. This is available for inspection upon request.

NHTSA ID

11527622

Incident

Jun 18, 2023