RoadVitals

2024 Chevrolet Equinox EV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
107
Latest Jun 29, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 25, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 107 NHTSA owner-reported complaints for the 2024 Chevrolet Equinox EV, most frequently naming the visibility, driver assistance and brakes categories. 1 safety recall has been issued covering this model year; and 487 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V639000

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Sep 25, 2025
23,700 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
The remedy: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.
General Motors, LLCManufacturer number N252527170View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 107
BrakesDriver assistance
Filed Jun 29, 2026

Driving at 50 mph car applies brakes for no reason

NHTSA ID
11747131
Incident
Jun 24, 2026
BrakesDriver assistance
Filed Mar 25, 2026

We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past 4 days and we have concerns that if it continues to be a more frequent issue it will cause an accident. I recently spoke with another GM owner who told me they are experiencing the same issue so I thought I should log a complaint to hopefully help instigate a recall/fix.

NHTSA ID
11727089
Incident
Mar 25, 2026
BrakesDriver assistance
Filed Mar 6, 2026

Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.

NHTSA ID
11722528
Incident
Mar 6, 2026
BrakesDriver assistancePowertrain (other)
Filed Dec 23, 2025

I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.

NHTSA ID
11706698
Incident
Dec 16, 2025
BrakesDriver assistance
Filed Nov 26, 2025

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11701736
Incident
Nov 26, 2025
Driver assistance
Filed Oct 31, 2025

My cars automatic braking system stops when there is no present need. It brakes with extreme force. It has happened multiple times to both myself and my husband while driving. The car stops and instantly I think I must have hit something that stopped the car. There isn't anything closer than 10 - 20 or feet away. this happens at a slow speed and is very startling. We took in in to the dealer yesterday and they told us they couldn't replicate it. It happened to my husband this morning again. I looked online to see if there are any complaints to which I saw that there have been numerous complaints. Some stating that this phantom braking has happened on the highways at speeds of 65-70 mph. The thought of that is so frightening. An accident with injuries or deaths could occur. Please look into this. Thank you

NHTSA ID
11696826
Incident
Oct 31, 2025
BrakesDriver assistance
Filed Oct 31, 2025

Backing out of a parking spot, no one around the car slams on the brakes and starts screeching! Scared the crap out of me and nearly gave me whiplash.

NHTSA ID
11696741
Incident
Oct 31, 2025
Driver assistance
Filed Oct 15, 2025

While driving my 2024 Chevy Equinox EV in stop-and-go traffic, I experienced a sudden and violent application of the emergency braking system without warning or apparent cause. I was accelerating from a complete stop to approximately 5 MPH. The vehicle ahead of me was maintaining a distance of roughly 6 to 9 feet. Unlike previous instances where the vehicle has falsely detected an object and triggered a red warning light (without engaging the brakes), this time there was no alert or warning. The system immediately and forcefully applied the brakes, locking them completely. This abrupt action caused a near-whiplash effect and nearly resulted in a rear-end collision. I believe this may be a malfunction or overly sensitive calibration of the automatic emergency braking system. The lack of any visual or audible warning prior to brake engagement is especially concerning. I am reporting this incident to raise awareness of a potential safety issue that could endanger drivers and passengers. Additional Notes: • Road conditions were normal. • No obstacles or vehicles were detected in the immediate path. • The incident occurred during daylight hours in clear weather.

NHTSA ID
11693563
Incident
Oct 15, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

662.20

• Additional protection for battery health and to help prevent battery drain • Improved charging messaging in the driver display • Improved vehicle diagnostics

PIP6021D

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIP6021C

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge.

PIT6503B

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Equinox EV by model year
YearComplaintsRecallsInvestigationsIssue Index
2026830—
20251616053.7
2024Viewing1071041.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.