RoadVitals

2024 Ford Maverick Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
111
+7 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 18, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
2 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
3 injuries, 0 deaths reported

Overview

Our database contains 111 NHTSA owner-reported complaints for the 2024 Ford Maverick Hybrid, most frequently naming the electrical, powertrain (other) and driver assistance categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Dec 18, 2025
87 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Ford Motor CompanyManufacturer number 24S33View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ26004OpenRecall Query

Frozen Rear-view Camera Image

Opened Oct 23, 2026

In September 2024, Ford Motor Company filed a safety recall (NHTSA recall 24V684) covering certain MY 2022-2024 Ford Maverick vehicles equipped with a Connected Touch Radio (CTR). For these vehicles, the rear-view camera may freeze while the vehicle is in reverse.A frozen image can provide false information for the driver, increasing the risk of a crash. As a remedy, dealers will update the CTR software in affected vehicles. The Office of Defects Investigation (ODI) has received 5 Vehicle Owner Questionnaires (VOQs) alleging frozen rear-view camera images following the remedy of recall 24V684 in a subset population of Maverick and Maverick Hybrid vehicles equipped with the CTR. The complaints report a frozen rear-view camera image while in reverse. Further, ODI is aware of a redacted number of related failures reported to ODI by Ford. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to evaluate the remedy effectiveness and scope of recall 24V684 to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
DP26007OpenDefect Petition

2024 Ford Maverick Hybrid Intermittent Loss of Braking

Opened Aug 24, 2026

The Office of Defects Investigation (ODI) received a petition on July 20, 2026, which was dated July 7, 2026, requesting a defect investigation into the intermittent loss of braking on Model Year (MY) 2024 Ford Maverick Hybrid vehicles. The petition alleges intermittent loss of antilock and regenerative braking associated with certain fault codes that led to a collision event. The petitioner highlights that the condition persisted through four repair attempts and over 50 days out of service. Furthermore, the petition alleges that MY 2024 was improperly excluded from related Ford brake-control software recalls. This defect petition has been opened to evaluate whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11751762.

SERVICE BRAKES

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Nov 9, 2026

Continued frozen rear view camera on dash screen despite ford recall repair (per ford campaign 24S59/24V684). Frozen rear view camera display leads to safety issue resulting in improper depiction of vehicle position.

NHTSA ID
11776821
Incident
Nov 9, 2026
Brakes
Filed Nov 5, 2026

Under 6 MPH I feel a strong grabby breaking but my dealer couldn’t give me a solution after a inspection

NHTSA ID
11776098
Incident
Jul 1, 2024
BrakesDriver assistance
Filed Nov 5, 2026
Crash reported

Nov 2nd ,2026 i was driving home in heavy stop and go traffic on the highway. Traffic stopped in front of me and as i pressed the brake it felt life the nothing. Truck hesitated and then grabbed . i was unable to stop in time and hit the car in front of me . i know i should of left mor space between the car in front . i feel like without the hesitation the accident would not of happened. this was not the first time it has done this.

NHTSA ID
11776040
Incident
Nov 2, 2026
Brakes
Filed Oct 30, 2026
Crash reported

The contact owns a 2024 Ford Maverick. The contact stated that an employee was driving the vehicle during the failure and was involved in a crash. While the employee was driving 30 MPH and coming upon an intersection, the brake pedal was depressed; however, the vehicle failed to stop and crashed into the vehicle ahead. The front driver’s side seat knee air bags deployed. The vehicle was towed to the residence. A dealer was contacted, however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 71,021.

NHTSA ID
11774762
Incident
Oct 21, 2026
Mileage
71,021 mi
ElectricalEnginePowertrain (other)
Filed Oct 30, 2026

•Incident/Repair 1 (6 Months from Delivery): At approximately six months of ownership, the vehicle suffered an internal high-voltage electrical failure. The vehicle was towed to an authorized Ford dealership, where technicians diagnosed a catastrophic failure of the High-Voltage Traction Battery system. The dealership attempted a repair by completely replacing the high-voltage hybrid battery assembly. This repair occurred well within New York State's statutory Lemon Law window of 2 years or 18,000 miles. •Incident 2 (2 Years 4 Months from Delivery / Current Status): Approximately two years 4 months from the original delivery date, the replacement high-voltage battery system suffered a secondary, catastrophic failure. While actively driving at highway speeds in live traffic, the engine completely shut off without warning. The vehicle suffered a total and sudden loss of motive power, forcing me to coast through traffic to a complete stop on the side of the road. •Automatic Shifter Hazard: Upon reaching a complete stop during this second incident, the vehicle's computer system automatically forced the electronic transmission into "Park" while still on the roadway. The vehicle's electronic center console maintained 12V power, allowing me to manually override the system into a temporary "Neutral Tow" setting so the truck could be physically pushed out of the flow of traffic to avoid a collision. The vehicle was subsequently towed back to an authorized Ford dealership, where it currently sits

NHTSA ID
11774652
Incident
Oct 29, 2026
BrakesDriver assistanceElectrical
Filed Oct 27, 2026

in the ford maverick hybrid, ford has been aware of parasitic drain issues related to its software in the ABS braking system and it air condition system which causes degradation of the battery. there are service messages sent to ford dealerships regarding these issues (SM 55215, SSM 53801, SSM 54785). There are incidences of Ford dealerships upgrading software, upgrading batteries, and dealing with these as warranty issues. The effects cause no start situations and gear shift lockups with engine limp modes enacted. Through various Maverick owners and forums this has been seen in multiple vehicles. This can create dangerous issues if the system fails in the middle of driving on highways and stranding individuals in remote or unserviceable areas is apparent and with Ford providing service messages to dealership mechanics. It is apparent that it is something in ford's manufacturing process. The outcome to recall should not wait for a dangerous event or death to create said recall, but promote proactive response to the dangers created by faulty software that was created at Ford adn endanger the consumer purchasing their product as this not only affects them but also all others around them as we all travel the highways together.

NHTSA ID
11773938
Incident
Sep 1, 2026
ElectricalSuspension
Filed Oct 18, 2026

Trunk had dead battery upon startup Back in March something happened and dealer stated the truck needed a software update, which they preformed but now I have the same problem

NHTSA ID
11771931
Incident
Oct 18, 2026
Other / unspecifiedPowertrain (other)Steering
Filed Oct 5, 2026

The front 2024 Ford Maverick passenger CV axle has failed, currently leaking grease. Ford has not rolled out a recall for the 2024 Ford Maverick, unlike the prior Maverick years. The vehicle produces the same symptoms as described in the 2022 recall of Ford Mavericks with aggressive shaking from 45mph-60mph. This renders the vehicle a safety hazard as it alters the way the vehicle drives.

NHTSA ID
11769120
Incident
Sep 1, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 55215

ELECTRICAL SYSTEM; SERVICE BRAKES

Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operations 10654C and 12651D along with MT2005SSM up to 0.7 hours for the ABS, ACCM, PCM, and SOBDMC as needed.

SSM 55100

SEATS

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

25M03

ENGINE

Customer Satisfaction Program 25M03 Certain 2020-2025 Model Year Escape, 2021-2025 Model Year Corsair and 2022- 2025 Model Year Maverick Vehicles equipped with a 2.5L Hybrid or Plug-In Hybrid engine - Exhaust Gas Recirculation (EGR) Differential Pressure Sensor Replacement, if Required After Dealer Evaluation

SSM 54980

ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN

Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open. The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule

SSM 54785

FUEL/PROPULSION SYSTEM; SERVICE BRAKES

Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operation 12651D along with MT2005SSM up to 0.4 hours for ABS module and ACCM programming.

SSM 54746

FUEL/PROPULSION SYSTEM

Some 2022-2024 Maverick hybrid vehicles may exhibit a no crank/no start condition with a discharged battery due to a 12V battery drain. This may be due to the software in the air conditioning control module (ACCM). To correct the condition, perform a battery condition test as outlined in Workshop Manual (WSM), Section 414-01 Battery > Mounting and Cables > Diagnosis and Testing > Pinpoint Test A. Download and run the "ACCM - Air Conditioning Control Module (ACCM) Software Update" application in the Ford Diagnosis And Repair System (FDRS) scan tool. If the battery was replaced, download and run the "BCM - Reset The Battery Monitoring Sensor Learned Values" application in FDRS. For claiming, use causal part 19703 and labor operations 10654C and 10654C1 for the battery test and service. Use labor operations 12651DS and 12651D4 for ACCM programming.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Maverick Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100052.1
2025270046.0
2024Viewing1111252.4
20232671145.7
20224682251.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.