RoadVitals

2024 Ford Maverick Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
98
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 18, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
3 injuries, 0 deaths reported

Overview

Our database contains 98 NHTSA owner-reported complaints for the 2024 Ford Maverick Hybrid, most frequently naming the electrical, powertrain (other) and driver assistance categories. 1 safety recall has been issued covering this model year; and 12 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Dec 18, 2025
87 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Ford Motor CompanyManufacturer number 24S33View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed Aug 1, 2026

I was driving at approx. 40 to 45 mph and in the process of braking for slowing traffic and the vehicle slammed on the brakes and left a short skid mark. I was about 50 feet behind the vehicle and braking when this occurred. I was lucky that the car behind did not rear end me. The collision alert did come on the dash at the same time it slammed on the brakes.

NHTSA ID
11754175
Incident
Jul 29, 2026
Electrical
Filed Jul 24, 2026

"This is a formal complaint for an Inadequate Recall Remedy and severe Consequential Damage regarding NHTSA Campaign #24V684000 (Ford Recall 24S59) on my 2024 Ford Maverick XL (65,000 miles, VIN: [XXX]).The official safety recall update was originally performed at 30,000 miles by a Ford mobile service unit, but the remedy completely failed. The Audio Control Module software remains corrupted, causing a severe intermittent parasitic drain. The radio frequently locks up, and roughly once a week, it remains actively powered on for 10 minutes after the ignition is turned off, keys are removed, and doors are locked. This has permanently destroyed my 12-volt battery, forcing me to rely on a trickle charger daily.On XXX, I took the truck to Mt. Orab Ford (Ohio) under Invoice #XXX for a separate recall (Ford 26C10). They completed the hitch recall but explicitly refused to address the failed safety recall 24S59 or the resulting battery damage. The official invoice they handed me falsely logs line item B as 'GBATT BATTERY TESTED GREEN AT THIS TIME.' However, I forced the Service Manager, Kevin Wilmoth, to physically verify the battery in the parking lot. The handheld tester printout he handed me directly contradicts their official invoice, explicitly stating 'GOOD RECHARGE' with a resting voltage of only 12.16V and a 45% State of Charge. A healthy 12V battery should rest between 12.6V and 12.8V; at 12.16V with a 45% charge, the system is severely drained and starved for power. The dealership printed 'Tested Green' on the invoice before actually testing it, and Kevin Wilmoth has since refused my email request for copies of the vehicle's OASIS history and FDRS global diagnostic logs to withhold the electronic record of these faults.Contacted Ford Corp., given a claim #, promised call back in 24hrs.completely failed to respond, leaving me stranded with a severe, un-remedied safety hazard. Requesting into Ford's failure to provide a free, functioning saf INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

NHTSA ID
11752718
Incident
Jul 14, 2026
Brakes
Filed Jul 12, 2026
Crash reported

My 2024 Ford Maverick Hybrid rolled backward while in park. I push-started the truck and then turned on the A/C to start cooling the cabin. I left the driver’s side door open as I stepped out to begin loading my 8-month-old baby’s stroller. The open door bumped my back, so I quickly jumped back into the vehicle to press the brake. The truck eventually stopped, but not before the door folded out and scraped the entire side of a parked car. I called the police to make a report.

NHTSA ID
11749892
Incident
Jul 12, 2026
Brakes
Filed Jul 7, 2026
Crash reported1 injury reported

This is a corrected supplement to my prior NHTSA complaints #XXX and #XXX for the 2024 Ford Maverick Hybrid, VIN [XXX]. It corrects the mileage in # XXX: the odometer at the XXX collision was approximately 68,000 miles (a current reading was auto-populated into the incident field on the prior form), and the vehicle's current odometer is 119,379 miles. I request that the Office of Defects Investigation open a Preliminary Evaluation of the Maverick Hybrid braking/ABS system. I first reported a braking concern to the selling Ford dealer in spring 2025 at approximately 35,000 miles, while the vehicle was still under the 3-year/36,000-mile warranty; Ford's applicable service bulletin (MC-XXX) was not applied. Ford's OASIS system later confirmed active fault codes C052E and U0418 when the vehicle was returned to me unrepaired on XXX6. The defect has persisted through four repair attempts and more than 50 days out of service. On XXX, another vehicle crossed multiple lanes of traffic across my path. I applied the brakes and the vehicle did not stop as it should have, and I struck the crossing vehicle (APD Crash Report # XXX; I was assigned no driver error). This loss of stopping capability is the same failure mode I have experienced repeatedly and that remains unrepaired. Ford's own recall record documents its knowledge of Maverick braking-system defects: Recall 22V-730 addressed the Maverick ABS module transmitting an incorrect signal; Recall 25V-124 was a follow-up after Ford determined the earlier software remedy had not been correctly installed even though dealer records showed the repair completed, and Ford disclosed to NHTSA in December 2024 that dealer software-repair records could be inaccurate. Ford issued Recall 25V-488 for loss of power brake assist on several model-year-2025 vehicles but did not include the Maverick, and issued a limited Maverick Electronic Brake Booster recall des INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11748725
Incident
Sep 25, 2025
Brakes
Filed Jun 27, 2026

While driving, the red "BRAKE" light remains illuminated on the dashboard, and a "service brakes" warning message appears on the screen. This can be dismissed and the vehicle drives normally, except under sudden/heavy braking conditions. Under these conditions, the brakes make a grinding, thumping noise and the vehicle does not brake adequately. I suspect power braking was lost. I had to stop suddenly for a stoplight a few times, and the vehicle continued into the intersection before making a complete stop despite very heavy braking pressure applied to the pedal. The dealership replaced the brake booster, which they said was a "known issue". This was fixed at my expense.

NHTSA ID
11746893
Incident
Jun 8, 2026
Driver assistanceElectricalPowertrain (other)
Filed Jun 16, 2026

While driving at highway speed on I-275with cruise control engaged on afternoon of June 11 the truck suddenly began slowing down. I couldn't get it to accelerate. I ultimately had to get over two lanes and still had enough momentum to get off an exit ramp. At the end of the ramp, I noticed I was unable to get the truck to accelerate from a stopped position either. Only then did I notice the dial transmission had moved to N from D. I did not initiate this move while I was on the highway, nor was I aware of it, nor do I believe I bumped the dial. This is the second time this has happened. Previously it occurred some time in late 2025 in a store parking lot. At highway speeds, this is extremely dangerous.

NHTSA ID
11744383
Incident
Jun 11, 2026
Powertrain (other)SteeringSuspension
Filed Jun 7, 2026

SENCE PURCHACED the truck has a tie rod rattle, I have spoken to dealership and was informed no issue found. But as of late Vehicle wobbles very harshly when execrating or pulling away from stop signs passing another vehicle. Turns out it's a VERY common CV axle issue that the dealership doesn't have any sort of recall on. Feels very very unsafe to drive and its disappointing to see so many other drivers with the exact same issue with the tie rod ends. Now a recall on some of the mavericks suspension AKA tie rod installed wrong/ defective with a DO NOT DRIVE WARNING?

NHTSA ID
11742520
Incident
Sep 1, 2024
Driver assistanceElectricalPowertrain (other)
Filed Jun 2, 2026

My 2024 Ford Maverick (VIN [XXX] ) has had three sudden losses of drive power while driving. Each time the accelerator stopped delivering power with NO warning lights, no error messages, and no dashboard indicators before, during, or after. Each time I pulled over, shut off the vehicle, and restarting fully restored normal function. Incident 1 — Aug 2024, two-lane highway, New Mexico. Clear, ~80°F, light traffic, ~60 mph. Accelerator suddenly lost power, no indicators. Pulled to shoulder; restart restored function. Incident 2 — XXX, ~6:10 PM, XXX northbound on-ramp from [XXX] . While accelerating up the ramp to merge, power cut out — same behavior, no warnings. Pulled over; restart restored function. Incident 3 —XXX, ~8:05 AM, [XXX] . Slowed for a turn; no power when I accelerated out. Same signature. These symptoms are identical to NHTSA Recall 24V-267 (Ford 24S24) — loss of motive power from the BCM/PCM failing to detect 12V battery degradation — and the follow-on battery recall 25V-158 (Ford 25S26). My vehicle is a 2024 Maverick and is NOT included in 24V-267, which Ford limited to 2022-2023 Mavericks built Feb 2021–Oct 2022. I am reporting because my 2024 shows the identical failure mode, including the total absence of warning before power loss, matching the owner reports that prompted Recall Query RQ24014 into the adequacy of the 24V-267 remedy. I request NHTSA consider whether the affected population should include model year 2024 Mavericks. These events are recurring and have occurred at highway speed and while merging, creating a serious crash risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11741536
Incident
May 21, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54980

ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN

Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open. The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule

SSM 54785

FUEL/PROPULSION SYSTEM; SERVICE BRAKES

Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operation 12651D along with MT2005SSM up to 0.4 hours for ABS module and ACCM programming.

SSM 54746

FUEL/PROPULSION SYSTEM

Some 2022-2024 Maverick hybrid vehicles may exhibit a no crank/no start condition with a discharged battery due to a 12V battery drain. This may be due to the software in the air conditioning control module (ACCM). To correct the condition, perform a battery condition test as outlined in Workshop Manual (WSM), Section 414-01 Battery > Mounting and Cables > Diagnosis and Testing > Pinpoint Test A. Download and run the "ACCM - Air Conditioning Control Module (ACCM) Software Update" application in the Ford Diagnosis And Repair System (FDRS) scan tool. If the battery was replaced, download and run the "BCM - Reset The Battery Monitoring Sensor Learned Values" application in FDRS. For claiming, use causal part 19703 and labor operations 10654C and 10654C1 for the battery test and service. Use labor operations 12651DS and 12651D4 for ACCM programming.

SSM 54631

ENGINE

Some 2020-2026 Escape and 2022-2026 Maverick 2.5L Duratec hybrid vehicles may require various repairs on the exhaust system. This may require removal of the exhaust heat exchanger. WSM, Section 309-00 Exhaust System > 2.5L Duratec hybrid > Removal and Installation > Exhaust Heat Exchanger has been revised to eliminate the need to remove the muffler assembly. The procedure steps and labor times have been updated to reflect this adjustment.

SSM 54632

FUEL/PROPULSION SYSTEM; SERVICE BRAKES

Some 2022-2024 Maverick hybrid vehicles may continue to exhibit a no crank/no start condition due to a 12V battery drain after performing the air conditioning control module (ACCM) software update. This may be due the brake pad self-adjustment routine being run by anti-lock brake system (ABS) module software. Inform customers engineering is aware of this condition and is currently developing an ABS module software update that is expected to be available in late Q2 of 2026. To avoid this 12V battery drain condition, inform customers that they can apply the parking brake when the vehicle is turned off. This will prevent the ABS module from running the self-adjustment routine. <br /><br /> If a vehicle comes in for this condition and ABS software is not suspected, refer to the "Discharged Battery/12-Volt Battery Drain Check" General Service Bulletin (GSB) and monitor Professional Technician System (PTS) for additional information. Schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this concern, submit a Global Concern Report (GCR).

SSM 54621

ELECTRICAL SYSTEM

Some 2022-2025 Maverick hybrid vehicles may exhibit a no crank/no start condition due to a 12V battery drain after performing the air conditioning control module (ACCM) software update

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Maverick Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026400
2025240045.3
2024Viewing981043.3
20232591041.7
20224581143.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.