Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2024 Ford Maverick Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I was driving at approx. 40 to 45 mph and in the process of braking for slowing traffic and the vehicle slammed on the brakes and left a short skid mark. I was about 50 feet behind the vehicle and braking when this occurred. I was lucky that the car behind did not rear end me. The collision alert did come on the dash at the same time it slammed on the brakes.
While driving at highway speed on I-275with cruise control engaged on afternoon of June 11 the truck suddenly began slowing down. I couldn't get it to accelerate. I ultimately had to get over two lanes and still had enough momentum to get off an exit ramp. At the end of the ramp, I noticed I was unable to get the truck to accelerate from a stopped position either. Only then did I notice the dial transmission had moved to N from D. I did not initiate this move while I was on the highway, nor was I aware of it, nor do I believe I bumped the dial. This is the second time this has happened. Previously it occurred some time in late 2025 in a store parking lot. At highway speeds, this is extremely dangerous.
My 2024 Ford Maverick (VIN [XXX] ) has had three sudden losses of drive power while driving. Each time the accelerator stopped delivering power with NO warning lights, no error messages, and no dashboard indicators before, during, or after. Each time I pulled over, shut off the vehicle, and restarting fully restored normal function. Incident 1 — Aug 2024, two-lane highway, New Mexico. Clear, ~80°F, light traffic, ~60 mph. Accelerator suddenly lost power, no indicators. Pulled to shoulder; restart restored function. Incident 2 — XXX, ~6:10 PM, XXX northbound on-ramp from [XXX] . While accelerating up the ramp to merge, power cut out — same behavior, no warnings. Pulled over; restart restored function. Incident 3 —XXX, ~8:05 AM, [XXX] . Slowed for a turn; no power when I accelerated out. Same signature. These symptoms are identical to NHTSA Recall 24V-267 (Ford 24S24) — loss of motive power from the BCM/PCM failing to detect 12V battery degradation — and the follow-on battery recall 25V-158 (Ford 25S26). My vehicle is a 2024 Maverick and is NOT included in 24V-267, which Ford limited to 2022-2023 Mavericks built Feb 2021–Oct 2022. I am reporting because my 2024 shows the identical failure mode, including the total absence of warning before power loss, matching the owner reports that prompted Recall Query RQ24014 into the adequacy of the 24V-267 remedy. I request NHTSA consider whether the affected population should include model year 2024 Mavericks. These events are recurring and have occurred at highway speed and while merging, creating a serious crash risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I STARTED THE CAR AND MY ENGINE WONT TURN ON ONLY HYBRID SYSTEM. THE MAINTIENCE LIGHTAND ENGINE LIGHT APPEAR WITH FUEL DOOR OPEN ERROR AND TRACTION OFF AND DRIVER ASSITANCE OFF . I THEN JUMP STARTED TRUCK . TRUCK ENGINE THEN TURNED ON AND SAME ERRORS LIGHTS STILL APPEARED . BUT I WAS ABLE TO SHIFT INTO GEAR NOW WITH JUMP START . HOW EVER TRUCK WOULD NOT ACCELERATE WHEN I PUSH GAS PEDAL . BUT IF I LET GO OF THE BRAKES , THE TRUCK WILL SLOWLY ACCELERATE ON ITS ON . AND SPEED UP TO 30-40 MPH WITH OUT PRESSING THE GAS .
While driving on the freeway complete loss of power, loud sound, visible smoke. Determined by the dealer that an internal engine part failed.
At approximately 10 pm driving on the interstate at approximately 65 mph, I was attempting to accelerate to 70 mph and my speedometer was decreasing in speed even though I had my foot on the accelerator. I had to pull off to the side of the interstate that has a very narrow shoulder. My car was not able to accelerate. I had to turn it off and turn it back on and then it appeared to work as usual. This has happened twice now. I took it into the dealership to have it fixed and they said they updated the control module unit and replaced my battery due to other issues I’ve been having with the car. No warning lights came on, and the car still appeared to be on and in drive when the incident occurred. The component has been inspected and the dealership said they repaired the issue, which was not the case, due to the same thing reoccurring approximately 10 days after the “repair” was made.
The rear camera warnings both visual and beeping sound did not activate while backing up. Safety of others was put at risk not warning them that the vehicle was backing up. Because of this failure, I backed into a pole causing the driver's side tail light to be cracked. The problem was reported to Fairway Ford who could not reproduced the failure. They contacted Ford "hotline" and Ford refused to acknowledge the failure. No police report was filed. Ford did not offer to inspect the vehicle. There were no former problems prior to this incident.
Repeated failures of accessory battery resulting in powertrain failures. One incident disabled the response of the accelerator. Acceleration was only achieved by releasing the brake pedal and the vehicle slowly accelerated up to approx 35 mph. Battery has been replaced/repaired by dealer 4 times already, with a 5th pending shortly. Accessing the battery to jump start the vehicle requires lifting the back seat, including detaching car seat installed in the rear of the vehicle.
On April 5th, 2025 I was driving about 20-30 mph and braking down a slight hill. When I went to accelerate up the other side of the hill the vehicle would not accelerate while pushing on the throttle. There were no check engine lights or errors while the vehicle would not accelerate. I pulled over to the side of the road and turned the vehicle off. Upon restarting the vehicle it appeared to function normally and continued driving for about an hour home. I have not reported the incident to Ford or the dealer.
occasionally shifts into neutral while doing down the interstate at 60-70 miles an hour. does this after hours of driving.
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
The main battery keeps going into battery saver mode and tells me to drive the vehicle to get it out of battery saver (i.e., charge the battery) even after I've driven the vehicle for over an hour. Some people have reported that the main batter goes into battery saver even when the vehicle is running! Also, the collision avoidance is a joke. I've had it come on ONCE when it was nearly unavoidable to hit the car in front of me. If I had already not been taking evasive action, there would have been a collision. The settings saying "warn me at max distance" don't seem to have any effect on this. Not a helpful feature and downright dangerous if one were to depend on it.
My Ford Maverick truck was purchased and delivered on [XXX]. From the very first day, I have experienced issues with the central infotainment screen. Specifically, the screen frequently freezes, particularly when using Google Maps. My vehicle is an essential tool for my daily work, as I am an air conditioning technician and spend long hours driving. Additionally, I have noticed a significant delay in the rearview camera display, which also frequently freezes. This poses a considerable risk to pedestrians and vehicles that may pass behind my truck, turning it into a serious safety and convenience issue. I have taken my vehicle to the dealership three times, leaving it for several days on each occasion, but the problems persist after every visit. I purchased my truck from "Planet Ford Spring" in Spring, TX, but due to its proximity to my residence, I have carried out maintenance and filed complaints regarding this issue at "Tomball Ford" in Tomball, TX. I have repeatedly requested that the service advisors involved in my case replace the screen or upgrade it to a more reliable system. However, they claim that, according to Ford’s procedures, they are not authorized to make such changes. I urgently request a definitive solution to this issue, as I cannot continue visiting the dealership month after month hoping for a resolution. This problem must be addressed immediately for safety reasons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2024 hybrid Maverick with 17,000 miles on. The The 12 volt battery is a known issue in the vehicle that Ford has failed to address. When I went to go start my truck the other morning the battery had failed. I hooked up a jump pack to the proper terminals under the hood so that I could start the vehicle. I was successful in starting the vehicle after that. I had every warning message pop up on the dashboard. I turn the vehicle off and try to restart a few times to no avail. I had somewhere that I had to be so I started to drive. The accelerator pedal did not register at all from zero to all the way down to the floor. The truck was accelerating on its own to about 35 mph. The brakes worked the steering worked the accelerator pedal did not register at all. I parked the vehicle to try it again three or four times each time same. Then I parked for sometime maybe an hour. I tried it and it seemed to drive just fine but with a check engine light. The vehicle through all sorts of low voltage codes. This is unacceptable and should never happen to a vehicle when jump stared. I have never seen a vehicle operate the accelerator without input from the driver and I could literally put the pedal to the floor multiple times and it did not rev up or speed up at all just continue to accelerate on its own accord to about 35 mph. Going down hills the brakes work but as soon as I let off the brakes it would accelerate again. I am very busy and I have not had time to go to the dealership with the issue. I don't have time for them to take my truck for multiple days just to tell me what I already know the 12 volt battery is no good. Now I am stuck with a need to replace a battery on a vehicle that is less than 1-year-old and less than 20,000 miles just unacceptable. They could give me another battery but from what I have read the battery fails time and time again. I also have issues trusting the vehicle now if I do have to jumpstart it.
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There is NO "rubber" pedal on the gas pedal. Foot easily slips off "metal" pedal whether shoe is dry, wet, muddy snow encased, etc. Unable to maintain positive pressure on gas pedal as shoe/foot easily slips off. First vehicle I have driven with no "rubber" pad on the Gass pedal. With no "rubber" pad, may not be able to accelerate due to foot slipping OSS, may cause unnecessary REAR END COLLISION.
While driving in traffic and allowing the advanced cruise control to operate, while coming to a stop, the vehicle stopped recognizing stopped traffic and begun accelerating. I intervened and hit the brakes before a collision occurred. This was verbally reported to the dealership and was to be inspected at time of recall service.
On [XXX], I was traveling from Georgia to California in a 2024 Ford Maverick XLT 2.5L Hybrid with approximately 219 miles on the odometer, using cruise control set at 73 mph and in the ECO mode. I'd stopped for gas and upon returning to the highway [XXX]) the vehicle, still using cruise and in ECO mode, experienced an extreme reduction in power and the check engine light illuminated. I pulled over to the shoulder and shut down the engine; restarted the engine and tried to resume driving while changing to normal mode and not using cruise control. The check engine lights was still illuminated and the vehicle would not accelerate and could only travel at about 30 mph. Pulled off the highway at the next exit and had the vehicle towed to a Ford dealership in Birmingham AL. At the dealership, I informed the service advisor about the check engine light and that the Ford app indicated a problem with the high voltage battery coolant pump. During the initial troubleshoot, the mechanic relayed to me the following three potential faults: the high voltage battery cooling pump, a pump in the transmission, and a fault with the battery electronic control module (BECM). The two pumps were replaced and the BECM fault cleared, see attached service invoice. I picked up the vehicle on [XXX] and drove back to Georgia without issue. The odometer currently indicates 869 miles with no issues. Since the vehicle had limited power and was unable to accelerate, especially on an interstate, I consider this type of failure a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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