2023 Ford Maverick Hybrid

In September 2024, Ford Motor Company filed a safety recall (NHTSA recall 24V684) covering certain MY 2022-2024 Ford Maverick vehicles equipped with a Connected Touch Radio (CTR). For these vehicles, the rear-view camera may freeze while the vehicle is in reverse.A frozen image can provide false information for the driver, increasing the risk of a crash. As a remedy, dealers will update the CTR software in affected vehicles. The Office of Defects Investigation (ODI) has received 5 Vehicle Owner Questionnaires (VOQs) alleging frozen rear-view camera images following the remedy of recall 24V684 in a subset population of Maverick and Maverick Hybrid vehicles equipped with the CTR. The complaints report a frozen rear-view camera image while in reverse. Further, ODI is aware of a redacted number of related failures reported to ODI by Ford. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to evaluate the remedy effectiveness and scope of recall 24V684 to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Rear View/Backup Camera Camera freezes when vehicle is moving in reverse. The frozen image leads me to think I am farther away from objects or people than I really am. The vehicle has had the associated recall completed without success and has been in Ford dealership shops six other times to try to fix the issue, again, without success. The problem has been happening since day one of owning the vehicle.

NHTSA ID

11773930

Incident

Oct 22, 2023

I’ve been noticing that when I am on the freeway and I am increasing my speed to highway speed and between 55 mph to 65 mph the vehicle vibrates like possible suspension issue. This morning at about 2:13 AM when I had just got to a stop sign and my foot was physically on the break. I noticed that the engine revved up so because I was concerned I made sure I stayed where I was with my foot on the break until the engine came back down to the proper idle.

NHTSA ID

11771028

Incident

Oct 14, 2026

The contact owns a 2023 Ford Maverick. The contact stated that while driving at 30 MPH, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel independently turned to the right. The brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated, and the vehicle was uncontrollable. The vehicle crashed into four other vehicles before coming to a stop. The vehicle was towed to a local tow yard. A Police report was filed, but the information was unavailable. The contact received medical treatment. The contact had pain and bruises in the left and right shoulders and hands, and pain in the neck and right knee. The dealer was contacted by phone and made aware of the failure. The vehicle was later towed to the dealer. The failure mileage was approximately 100,000.

NHTSA ID

11770130

Incident

Sep 29, 2026

Mileage

100,000 mi

The contact owns a 2023 Ford Maverick. While starting the vehicle, the air bag warning light unexpectedly illuminated. The failure mileage was 61,000.

NHTSA ID

11769906

Incident

Oct 2, 2026

Mileage

61,000 mi

Bad CV axel causing shimmy and vibration while driving. The vibration makes the uneven tire wear, replace 4 tires around 21,000 miles. Battery getting low message all the times causing dangerous while driving.

NHTSA ID

11768207

Incident

Sep 1, 2026

Front axles are defective. Causes severe vibration under load. Dealer repaired under warranty however this is a wide spread issue and a recall should be issued. 2023 Maverick LXT 44K miles.

NHTSA ID

11767651

Incident

Sep 4, 2026

The welds broke on the front driver side door. Door has a creaking sound and the door has visibly growing stress crack near the door check arm. I took it to the dealer and here' s their repair comments. "B. CUSTOMER STATES DRIVERS SIDE DOOR CREAKS WHEN OPENING AND CLOSING. X MUST GO TO BODY SHOP DOOR WELDS ARE BROKEN (DOOR)" It seems to be the same issue as Ford's customer satisfaction program 23B56 "inspect front door check-arm reinforcement spot welds", for the Ford Excape, coming from the same factory as the Maverick, but the Maverick didn't get a customer satisfaction program for this issue.

NHTSA ID

11763451

Incident

Jul 7, 2026

Truck started to shake when accelerating past 50 mph. The shaking would stop once the speed limit was reached and you let off the accelerator. Web search results showed 2022, 2023 & 2024 Ford Maverick hybrids are known for CV axle failures with those symptoms. Vehicle was around 48,000 miles. Dealership replaced both CV axles under the 5 year/60,000 mile warranty.

NHTSA ID

11759113

Incident

Jul 11, 2026

Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operations 10654C and 12651D along with MT2005SSM up to 0.7 hours for the ABS, ACCM, PCM, and SOBDMC as needed.

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

Customer Satisfaction Program 25M03 Certain 2020-2025 Model Year Escape, 2021-2025 Model Year Corsair and 2022- 2025 Model Year Maverick Vehicles equipped with a 2.5L Hybrid or Plug-In Hybrid engine - Exhaust Gas Recirculation (EGR) Differential Pressure Sensor Replacement, if Required After Dealer Evaluation

Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open. The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule

Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operation 12651D along with MT2005SSM up to 0.4 hours for ABS module and ACCM programming.

Some 2022-2024 Maverick hybrid vehicles may exhibit a no crank/no start condition with a discharged battery due to a 12V battery drain. This may be due to the software in the air conditioning control module (ACCM). To correct the condition, perform a battery condition test as outlined in Workshop Manual (WSM), Section 414-01 Battery > Mounting and Cables > Diagnosis and Testing > Pinpoint Test A. Download and run the "ACCM - Air Conditioning Control Module (ACCM) Software Update" application in the Ford Diagnosis And Repair System (FDRS) scan tool. If the battery was replaced, download and run the "BCM - Reset The Battery Monitoring Sensor Learned Values" application in FDRS. For claiming, use causal part 19703 and labor operations 10654C and 10654C1 for the battery test and service. Use labor operations 12651DS and 12651D4 for ACCM programming.