RoadVitals

2023 Ford Maverick Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
259
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 18, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
3 injuries, 1 deaths reported

Overview

Our database contains 259 NHTSA owner-reported complaints for the 2023 Ford Maverick Hybrid, most frequently naming the powertrain (other), electrical and engine categories. 1 safety recall has been issued covering this model year; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V881000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Dec 18, 2025
87 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Ford Motor CompanyManufacturer number 24S33View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 259
Powertrain (other)
Filed Aug 12, 2026

At around 27K miles the two front CV axles began to fail. I brought it to the Ford dealership and they confirmed that both needed to be replaced. It was a $1600 repair. There have been a lot of complaints from Ford Maverick owners who have had CV axle failures at very low miles on their vehicles. These parts typically last 100K to 150K miles and it's not unusual for them to last the lifetime of the vehicle. There is no reason both front CV axles should be failing with 27K miles on a vehicle. This should be covered by a recall.

NHTSA ID
11756480
Incident
Aug 12, 2026
Driver assistanceSteering
Filed Jul 31, 2026

The truck was being towed behind a motor home, while making a normal left turn from a complete stop the truck began swing wildly from side to side (death wobble). After stopping I found a dash warning "Steering Assist Fault, Service Required" and "Drive Mode Not Available". At that time the truck steering was very difficult to turn, the truck was not drivable. This is the second time this has happened. In June 2024 the exact same thing happened. Ford replaced the steering assembly (twice, the first part was defective) under warranty. I believe this to be a safety hazard. I tow the truck behind the motor home in order to have reliable transportation when I arrive to a destination and also to provide a safe way to get help if some incident occurs while on the road (motor home break down) or for an emergency at the destination. Both steering assist incidents occurred when I was in a remote area with no cell service or internet service. Had there been any kind of medical emergency it could have had unwelcome results.

NHTSA ID
11754024
Incident
Jul 21, 2026
Powertrain (other)
Filed Jul 28, 2026

Significant disruptive vibration upon acceleration at high speeds due to premature failure of front CV Axles. Confirmed failure of both axles by manufacturer at approximately 61,000 miles.

NHTSA ID
11753274
Incident
May 13, 2026
Brakes
Filed Jun 23, 2026

The Ford Maverick has a known issue with "grabby brakes." I recently took my vehicle in for service and was advised the vehicle had an outstanding service bulletin to solve this problem. The repair given by Ford is ineffectual. There is a potential problems, even at low speeds, for sudden braking and collisions. This is ongoing at every stop and experienced by other Maverick owners.

NHTSA ID
11745827
Incident
Jun 22, 2026
ElectricalPowertrain (other)
Filed Jun 21, 2026

12 volt electrical system no power. Dealer changed battery cable wiring harness. Received vehicle back. One week later vehicle exhibited no 12 volt power. Informed that it could be the Thinkware dash cam. Which was purchased from Ford and Ford dealer installed. Now informed that it could be the dash cam itself. The dash cam was installed via the OBD port which is always powered. This will drain the 12 volt battery unless vehicle is driven for extended periods. Ford is aware of the issue but no remedy for over 3 weeks. I have told the Ford dealer to have the dash cam installed so that when the ignition is on the dash cam is also powered on and off when the ignition switch is turned off. Using this method negates the parking mode on the dash cam. Another issue is when the drivers side door is opened the interior lights do not activate. Ford notified. Problem not resolved. Low 12 volt battery issue?

NHTSA ID
11745446
Incident
May 29, 2026
Electrical
Filed Jun 19, 2026

12-Volt battery gets extremely hot and gives off invisible fumes. Model number is BAGM-H14. Vehicle was towed to dealership for diagnostic evaluation. Also, dashboard shows various warning messages. Battery could not be charged, plus does not maintain charge.

NHTSA ID
11745184
Incident
Jun 10, 2026
Other / unspecifiedSteering
Filed Jun 6, 2026

This vehicle has chronic clicking when turning , when taken to a mechnanic i was informed the CV Axles both were torn and that it was a common issue for the 22 ford mavericks and they issue replacements for free. However when it comes to this they don’t cover it. The issue is still present and left untreated could be a dangerous issue.

NHTSA ID
11742428
Incident
Jun 6, 2026
ElectricalFuel systemExterior lighting
Filed Jun 3, 2026

Receiving daily Battery Saver Mode notices telling me some remote features including lock/unlock may temporarily be unavailable. Not to use my AC and go for longer rides, which I have done with no change. My interior lights are not coming on. My radio powers off and on while driving. Constant clicking and noises come from the vehicle when turned off. Difficulties starting the vehicle at times. Feel power losses when driving and accelerating, feel like I could be rear ended when this happens. In doing some online research, I am clearly not alone in this issue, when I contacted Ford and the dealership they both acted as if this is not a current issue and I would have to it inspected by a Ford dealership with no guarantee that the inspection would be covered. I found a recall 24S24 that sounds like my exact issue, yet they say it's not been authorized for my vehicle.

NHTSA ID
11741803
Incident
May 28, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54980

ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN

Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open. The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule

SSM 54785

FUEL/PROPULSION SYSTEM; SERVICE BRAKES

Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operation 12651D along with MT2005SSM up to 0.4 hours for ABS module and ACCM programming.

SSM 54746

FUEL/PROPULSION SYSTEM

Some 2022-2024 Maverick hybrid vehicles may exhibit a no crank/no start condition with a discharged battery due to a 12V battery drain. This may be due to the software in the air conditioning control module (ACCM). To correct the condition, perform a battery condition test as outlined in Workshop Manual (WSM), Section 414-01 Battery > Mounting and Cables > Diagnosis and Testing > Pinpoint Test A. Download and run the "ACCM - Air Conditioning Control Module (ACCM) Software Update" application in the Ford Diagnosis And Repair System (FDRS) scan tool. If the battery was replaced, download and run the "BCM - Reset The Battery Monitoring Sensor Learned Values" application in FDRS. For claiming, use causal part 19703 and labor operations 10654C and 10654C1 for the battery test and service. Use labor operations 12651DS and 12651D4 for ACCM programming.

SSM 54631

ENGINE

Some 2020-2026 Escape and 2022-2026 Maverick 2.5L Duratec hybrid vehicles may require various repairs on the exhaust system. This may require removal of the exhaust heat exchanger. WSM, Section 309-00 Exhaust System > 2.5L Duratec hybrid > Removal and Installation > Exhaust Heat Exchanger has been revised to eliminate the need to remove the muffler assembly. The procedure steps and labor times have been updated to reflect this adjustment.

SSM 54632

FUEL/PROPULSION SYSTEM; SERVICE BRAKES

Some 2022-2024 Maverick hybrid vehicles may continue to exhibit a no crank/no start condition due to a 12V battery drain after performing the air conditioning control module (ACCM) software update. This may be due the brake pad self-adjustment routine being run by anti-lock brake system (ABS) module software. Inform customers engineering is aware of this condition and is currently developing an ABS module software update that is expected to be available in late Q2 of 2026. To avoid this 12V battery drain condition, inform customers that they can apply the parking brake when the vehicle is turned off. This will prevent the ABS module from running the self-adjustment routine. <br /><br /> If a vehicle comes in for this condition and ABS software is not suspected, refer to the "Discharged Battery/12-Volt Battery Drain Check" General Service Bulletin (GSB) and monitor Professional Technician System (PTS) for additional information. Schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this concern, submit a Global Concern Report (GCR).

SSM 54621

ELECTRICAL SYSTEM

Some 2022-2025 Maverick hybrid vehicles may exhibit a no crank/no start condition due to a 12V battery drain after performing the air conditioning control module (ACCM) software update

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Maverick Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026400—
2025240045.3
2024981043.3
2023Viewing2591041.7
20224581143.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.