Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 98 NHTSA owner-reported complaints for the 2024 Ford Maverick Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 98 · page 1 of 4
I was driving at approx. 40 to 45 mph and in the process of braking for slowing traffic and the vehicle slammed on the brakes and left a short skid mark. I was about 50 feet behind the vehicle and braking when this occurred. I was lucky that the car behind did not rear end me. The collision alert did come on the dash at the same time it slammed on the brakes.
"This is a formal complaint for an Inadequate Recall Remedy and severe Consequential Damage regarding NHTSA Campaign #24V684000 (Ford Recall 24S59) on my 2024 Ford Maverick XL (65,000 miles, VIN: [XXX]).The official safety recall update was originally performed at 30,000 miles by a Ford mobile service unit, but the remedy completely failed. The Audio Control Module software remains corrupted, causing a severe intermittent parasitic drain. The radio frequently locks up, and roughly once a week, it remains actively powered on for 10 minutes after the ignition is turned off, keys are removed, and doors are locked. This has permanently destroyed my 12-volt battery, forcing me to rely on a trickle charger daily.On XXX, I took the truck to Mt. Orab Ford (Ohio) under Invoice #XXX for a separate recall (Ford 26C10). They completed the hitch recall but explicitly refused to address the failed safety recall 24S59 or the resulting battery damage. The official invoice they handed me falsely logs line item B as 'GBATT BATTERY TESTED GREEN AT THIS TIME.' However, I forced the Service Manager, Kevin Wilmoth, to physically verify the battery in the parking lot. The handheld tester printout he handed me directly contradicts their official invoice, explicitly stating 'GOOD RECHARGE' with a resting voltage of only 12.16V and a 45% State of Charge. A healthy 12V battery should rest between 12.6V and 12.8V; at 12.16V with a 45% charge, the system is severely drained and starved for power. The dealership printed 'Tested Green' on the invoice before actually testing it, and Kevin Wilmoth has since refused my email request for copies of the vehicle's OASIS history and FDRS global diagnostic logs to withhold the electronic record of these faults.Contacted Ford Corp., given a claim #, promised call back in 24hrs.completely failed to respond, leaving me stranded with a severe, un-remedied safety hazard. Requesting into Ford's failure to provide a free, functioning saf INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
My 2024 Ford Maverick Hybrid rolled backward while in park. I push-started the truck and then turned on the A/C to start cooling the cabin. I left the driver’s side door open as I stepped out to begin loading my 8-month-old baby’s stroller. The open door bumped my back, so I quickly jumped back into the vehicle to press the brake. The truck eventually stopped, but not before the door folded out and scraped the entire side of a parked car. I called the police to make a report.
This is a corrected supplement to my prior NHTSA complaints #XXX and #XXX for the 2024 Ford Maverick Hybrid, VIN [XXX]. It corrects the mileage in # XXX: the odometer at the XXX collision was approximately 68,000 miles (a current reading was auto-populated into the incident field on the prior form), and the vehicle's current odometer is 119,379 miles. I request that the Office of Defects Investigation open a Preliminary Evaluation of the Maverick Hybrid braking/ABS system. I first reported a braking concern to the selling Ford dealer in spring 2025 at approximately 35,000 miles, while the vehicle was still under the 3-year/36,000-mile warranty; Ford's applicable service bulletin (MC-XXX) was not applied. Ford's OASIS system later confirmed active fault codes C052E and U0418 when the vehicle was returned to me unrepaired on XXX6. The defect has persisted through four repair attempts and more than 50 days out of service. On XXX, another vehicle crossed multiple lanes of traffic across my path. I applied the brakes and the vehicle did not stop as it should have, and I struck the crossing vehicle (APD Crash Report # XXX; I was assigned no driver error). This loss of stopping capability is the same failure mode I have experienced repeatedly and that remains unrepaired. Ford's own recall record documents its knowledge of Maverick braking-system defects: Recall 22V-730 addressed the Maverick ABS module transmitting an incorrect signal; Recall 25V-124 was a follow-up after Ford determined the earlier software remedy had not been correctly installed even though dealer records showed the repair completed, and Ford disclosed to NHTSA in December 2024 that dealer software-repair records could be inaccurate. Ford issued Recall 25V-488 for loss of power brake assist on several model-year-2025 vehicles but did not include the Maverick, and issued a limited Maverick Electronic Brake Booster recall des INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving, the red "BRAKE" light remains illuminated on the dashboard, and a "service brakes" warning message appears on the screen. This can be dismissed and the vehicle drives normally, except under sudden/heavy braking conditions. Under these conditions, the brakes make a grinding, thumping noise and the vehicle does not brake adequately. I suspect power braking was lost. I had to stop suddenly for a stoplight a few times, and the vehicle continued into the intersection before making a complete stop despite very heavy braking pressure applied to the pedal. The dealership replaced the brake booster, which they said was a "known issue". This was fixed at my expense.
While driving at highway speed on I-275with cruise control engaged on afternoon of June 11 the truck suddenly began slowing down. I couldn't get it to accelerate. I ultimately had to get over two lanes and still had enough momentum to get off an exit ramp. At the end of the ramp, I noticed I was unable to get the truck to accelerate from a stopped position either. Only then did I notice the dial transmission had moved to N from D. I did not initiate this move while I was on the highway, nor was I aware of it, nor do I believe I bumped the dial. This is the second time this has happened. Previously it occurred some time in late 2025 in a store parking lot. At highway speeds, this is extremely dangerous.
SENCE PURCHACED the truck has a tie rod rattle, I have spoken to dealership and was informed no issue found. But as of late Vehicle wobbles very harshly when execrating or pulling away from stop signs passing another vehicle. Turns out it's a VERY common CV axle issue that the dealership doesn't have any sort of recall on. Feels very very unsafe to drive and its disappointing to see so many other drivers with the exact same issue with the tie rod ends. Now a recall on some of the mavericks suspension AKA tie rod installed wrong/ defective with a DO NOT DRIVE WARNING?
My 2024 Ford Maverick (VIN [XXX] ) has had three sudden losses of drive power while driving. Each time the accelerator stopped delivering power with NO warning lights, no error messages, and no dashboard indicators before, during, or after. Each time I pulled over, shut off the vehicle, and restarting fully restored normal function. Incident 1 — Aug 2024, two-lane highway, New Mexico. Clear, ~80°F, light traffic, ~60 mph. Accelerator suddenly lost power, no indicators. Pulled to shoulder; restart restored function. Incident 2 — XXX, ~6:10 PM, XXX northbound on-ramp from [XXX] . While accelerating up the ramp to merge, power cut out — same behavior, no warnings. Pulled over; restart restored function. Incident 3 —XXX, ~8:05 AM, [XXX] . Slowed for a turn; no power when I accelerated out. Same signature. These symptoms are identical to NHTSA Recall 24V-267 (Ford 24S24) — loss of motive power from the BCM/PCM failing to detect 12V battery degradation — and the follow-on battery recall 25V-158 (Ford 25S26). My vehicle is a 2024 Maverick and is NOT included in 24V-267, which Ford limited to 2022-2023 Mavericks built Feb 2021–Oct 2022. I am reporting because my 2024 shows the identical failure mode, including the total absence of warning before power loss, matching the owner reports that prompted Recall Query RQ24014 into the adequacy of the 24V-267 remedy. I request NHTSA consider whether the affected population should include model year 2024 Mavericks. These events are recurring and have occurred at highway speed and while merging, creating a serious crash risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle wobbles very harshly after around 45k miles put on the vehicle. Turns out it's a VERY common CV axle issue that the dealership doesn't have any sort of recall on. Feels very very unsafe to drive and its disappointing to see so many other drivers with the exact same issue
Over the past 1-1/2 years I have experienced my transmission going into neutral and loss of power 4 times. The first time it happened I thought my hand hit the shifter and moved it into neutral. After a few more incidents and seeing the recall, I realized this was the cause of the issue. I noticed the NHTSA website has recall number 25V881000. Today I contacted Ford Motor Company regarding this recall and they do not show it against my 2024 Ford Maverick Hybrid. I have experienced the problem as indicated below and have not received a recall letter on this. Was my VIN left out of this recall? Dates were between November 2024- February 2026 Incidents occurred between 40-75 mph Mileages between 4000-12000 Very scary losing power on the expressway with lots of traffic Recall date 2025-12-17 Recall no. 25V881000 Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power. Hide details Recall consequence A loss of drive power increases the risk of a crash. Recall action Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at [XXX] . Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on [XXX] beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Ford Maverick. The contact stated that on several occasions, while driving at an undisclosed speed, the vehicle unexpectedly shifted into neutral(N). There was no warning light illuminated. The contact stopped the vehicle and shifted the vehicle back into drive. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Slow speed brakes shudder or grab way to hard causing vehicle to stop abruptly and clunk.
I STARTED THE CAR AND MY ENGINE WONT TURN ON ONLY HYBRID SYSTEM. THE MAINTIENCE LIGHTAND ENGINE LIGHT APPEAR WITH FUEL DOOR OPEN ERROR AND TRACTION OFF AND DRIVER ASSITANCE OFF . I THEN JUMP STARTED TRUCK . TRUCK ENGINE THEN TURNED ON AND SAME ERRORS LIGHTS STILL APPEARED . BUT I WAS ABLE TO SHIFT INTO GEAR NOW WITH JUMP START . HOW EVER TRUCK WOULD NOT ACCELERATE WHEN I PUSH GAS PEDAL . BUT IF I LET GO OF THE BRAKES , THE TRUCK WILL SLOWLY ACCELERATE ON ITS ON . AND SPEED UP TO 30-40 MPH WITH OUT PRESSING THE GAS .
On November 9th, the vehicle became undrivable with the following alerts: "Stop safely now", "Pre-collision assist not available", "Check Brake System", "Front Camera Temporarily not available", "service vehicle soon", "service advance trac", "hill start assist not available" The accelerator was non-functional; however, when releasing the brake pedal the vehicle starts to accelerate, without pressing the accelerator. Dealer said they are unable to reproduce the event. This is the second time this has occurred with this vehicle, previously submitted complaint on this same VIN.
Restraints indicator warning lamp for passenger side went off repeatedly in August (four times). Took into dealership where they replaced what they said was a faulty seatbelt tensioner. Now, the same indicator warning is going off again, two times, 9/28, 10.4. Either the part is still bad, or the sensor is defective. I suspect the latter, but it's hard to know.
The contact owns a 2024 Ford Maverick. The contact stated that while the vehicle was parked, the contact became aware that the front driver's side door middle hinge was not properly welded. The contact stated that the front driver's side door was not properly welded when the vehicle was manufactured. The contact stated that the failure caused issues while rolling down the window. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that the driver's side front door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The manufacturer agreed to a 40 percent discount on the cost of the repair. The failure mileage was approximately 46,000.
At approximately 42K miles, front wobble upon acceleration. Front axels replaced under 60k power train warranty
On sept6,2025 while driving on highway at 65mph truck went into limp mode so you could not accelerate although trying to and the speed of the truck decreased. Had to pull off to berm of road for safety. Turned truck of and it appeared to reset itself and there were No Warning lights on dashboard when this occurred. This could have been a deadly accident if I wasn't able to get off on berm as quickly as I did! Vehicle will be scheduled with dealer this week! But this is an ongoing problem as stated in Ford maverick community website.
While driving on the freeway complete loss of power, loud sound, visible smoke. Determined by the dealer that an internal engine part failed.
Significant shaking in the front end during acceleration due to CV axle failure
I was flat towing the vehicle behind a motorcoach. I pulled off the interstate and made a gradual left turn. The maverick started to violently wobble. Pulled off to the side of road and could not tell if anything was wrong. Spent the night at a campground. Next morning I had a steering assist warning come up.
After parking next to a gas pump to refuel, I twice pulled the hood-release handle on the left-side kick panel to check under-hood fluids. The gas pump did not accept my payment, so I drove to a second pump which also did not accept my payment. At this point I drove to a second gas station. As I approached 35 mph moving air suddenly caught the unlatched hood, then lifted and flipped it until it landed against the windshield. The hood severely obscured my view while the vehicle was still. Even so, I was able to peek under it enough to limp into a restaurant parking lot, where I stopped the vehicle and moved the hood back to its locked position. The hood latch mechanism does not incorporate a secondary safety hook designed for release while standing in front of the vehicle grill. Nor does the vehicle have an instrument cluster warning light or a DIC (driver information center) alert like it does for a passenger-compartment door not fully closed. Ideally, the vehicle should have an electronic interlock that prevents driving it until the hood is fully closed.
Truck is draining its battery after sitting in a downtime period. (6-12 hours) leaving me stranded. This has happened more than 20 times since 12/26/2024. I DO HAVE INFORMATION TO SUBMIT FOR SHOP (VISITS), HOWEVER AT THE TIME I AM FILLING THIS OUT I HAVE NO WAY TO ENTER THAT INFORMATION HERE. THE SHOP HAS HAD THE VEHICLE MULTIPLE TIMES AT THE LONGEST 20days STRAIGHT, UNKNOWN HOW MANY DAYS TOTAL. Most of the shop visits concluded with either battery charges OR battery changes. I have been told by Ford Dealership Maintenance Shop many times they have no idea what is going on with the vehicle. I have digital proof from the Ford app when this happens. My concern is that I have noticed that Ford is removing Digital information off of the app that supports my case. ALSO, They have started to “lose my paper work” when I go to pick up my vehicle from their shop. My vehicle has ONLY been to the dealership shop where I purchased it.
On the Maverick hybrids there has been a battery issue since they first came out in Dec. '21. I first had a 2022 hybrid and would get the message "vehicle is in battery saver mode" frequently. When this would happen I would have no interior lights when I opened the doors and could not start the vehicle or check any information, tire pressure, fuel, etc through my phone app. So charge battery and drive and the message goes away. The dealer did replace the battery once since it was defective. I kept that truck for 26 months and then purchased a 2024 Maverick hybrid in Feb '24 thinking this issue would be resolved. Nope, issue was worse if anything. Started getting the same issue in just a few months. Dealer checked and replaced a defective battery in October 2024. Within 5 weeks started getting the same issues again. Dealer said battery checks good. There seems to be either a parasitic drain on the battery, a software issue regarding the charging of the battery or completely defective flooded batteries. In April 2025 Ford must have realized a problem because they started installing an AGM in the factory on the hybrids. they also issued SSM 53801 which was a software update on the A?C module that could be causing a parasitic drain. I had that done TWICE. Still have the same issue. The dealer says they can find nothing wrong and says I just need to drive my vehicle more, keep it on a battery maintainer and carry a power pack to jump start in case it doesn't start. I have been on a website [XXX] since July 2021 and this has been overwhelmingly the number one complaint about the Maverick hybrid. Ford was supposed to have had a recall in the first quarter for a software update to deal with a deeper charge of the battery but that never happened. We imply that the government step in and have Ford do a recall to replace all the defective flooded batteries with the AGM that they are now installing on the 2025's and/or do the software update promised. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
There is a constant wobble and shudder between 30-65 mph.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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