2016 Hyundai Tucson

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Description of Defect: Progressive, complete failure of all four (4) power window regulators on a low-mileage 2016 Hyundai Tucson (~29,848 miles). Three windows failed in rapid succession, followed by the fourth, rendering all power windows completely inoperable. Safety Hazard: The inability to operate any window creates a dangerous safety risk during driving and emergency situations, including restricted egress during a crash, lack of cabin ventilation in high heat, and inability to clear windshield/window fogging or signal outside the vehicle. Manufacturer Response: Inspected by Hyundai dealer (Repair Order #348315). Hyundai Corporate (Case #42475291) acknowledged the issue and offered a 50% goodwill cost share, confirming a known premature component failure, but refused 100% repair coverage. My Tucson has roughly 29,848 miles. A simultaneous failure of the entire system at 30k miles is a clear material or manufacturing defect, not user wear-and-tear. Having all windows permanently failed poses an immediate safety hazard regarding emergency egress, vehicle security, and cabin environment management. Safety implications of total window failure while driving: - Emergency Egress & Rescue: In a rollover, severe crash, or submerged vehicle event, non-functioning windows restrict emergency egress and impede rescue personnel. - Cabin Ventilation & Visibility: Inoperable windows prevent defogging or quick ventilation during extreme heat, electrical smoke, or toxic air exposure. - Driver Communication: Inability to roll down windows prevents using hand signals if turn signals/brake lights malfunction, or communicating with emergency responders or law enforcement. The vehicle was inspected at Ourisman Hyundai in Laurel Maryland under Repair Order #348315 and Hyundai Corporate Case #42475291.

NHTSA ID

11773418

Incident

Mar 27, 2026

When I try accelerate from a stopped position vehicles acts as if it doesn’t want to move and you need your acceleration when crossing traffic or turning onto a busy street I just got the car from carmax 6 days ago so I will take it to their service department and try to find out more

NHTSA ID

11771720

Incident

Oct 12, 2026

Excessive oil consumption. Mileage is 116.7K miles. Over 4 quarts used in approximately 3,500 miles. Car went into "limp" mode with no power. Top speed on level ground was 45 mph, on a hill 25 mph. Had to pull over to the side of the road so that other cars could pass. Drove to mechanic who saw about 1 quart remained in the car. Oil light didn't go on. Service engine light flashed when the car went into "limp" mode.

NHTSA ID

11771446

Incident

Oct 14, 2026

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at 15 MPH, the vehicle failed to accelerate when the accelerator pedal was pressed and released repeatedly at 1,200 RPM. The transmission warning light illuminated. Additionally, the rear driver's and rear passenger's side doors failed to open. The dealer was notified of the failure but informed the contact that there was no recall associated with the VIN. The contact associated the failure with NHTSA Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure by email. The failure mileage was approximately 95,000.

NHTSA ID

11771213

Incident

Oct 1, 2026

Mileage

95,000 mi

Repeated Window Regulator Failures on 2016 Hyundai Tucson To Whom It May Concern, I am the owner of a 2016 Hyundai Tucson with approximately 54,000 miles. I am writing to request goodwill assistance regarding repeated failures of the vehicle's power window regulators. Over the past year and a half, all four power window regulators have failed, one after another. In each case, the failure appears to be related to the plastic wheel pulley/drum gear spool component within the regulator assembly. The failures have occurred at relatively low mileage and under normal vehicle use. The repair cost quoted by my Hyundai dealer is approximately $500 per window, resulting in a substantial financial burden for what appears to be a recurring component defect rather than normal wear and tear. I understand that my vehicle is outside the standard warranty period. However, I believe it is reasonable to expect window regulator components to last significantly longer than 54,000 miles. The fact that all four regulators have experienced similar failures suggests a systemic quality or durability issue with this component. I have been a Hyundai owner in good faith and am disappointed that such a widespread failure has occurred on a vehicle with relatively low mileage. Given the repeated nature of the problem, I respectfully request that Hyundai Motor America review my case and consider one or more of the following: •Goodwill coverage for future regulator repairs. •Reimbursement for repairs already completed. •Provision of replacement parts at no cost. •Any other form of customer assistance Hyundai deems appropriate.

NHTSA ID

11770540

Incident

Sep 9, 2026

Hello, Hyundai Corp has a Warranty extension TSB 21-BD-OO6H. I am 9 months out of warranty. I have 3 doors having issues opening with the door actuators. I am worried either myself or family member will get stuck in car upon an emergency. Hyundai Corp saying they will not pay for repair because warranty expired 8/9 months ago. I am out of work [XXX] and could use your help with this issue. Thank you for helping , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11769087

Incident

Sep 25, 2025

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle experienced issues with the brakes on the driver's side. The vehicle was taken to both an independent mechanic and a dealer, where technicians from both locations diagnosed a brake system issue. Later, while driving at approximately 15 MPH, the contact noticed a yanking sensation before the vehicle began slowing down on its own. The contact drove the vehicle back to her residence, where she noticed a burning smell. Once stopped, she observed smoke and discovered that the brake caliper had caught on fire. The contact extinguished the fire herself using a garden hose, and the vehicle was subsequently towed to the dealer. The contact noted that weeks prior to this incident, the vehicle's brakes suddenly locked up on their own with no warning while driving at an undisclosed speed. The contact stated occasionally there was burning odor with smoke but could not tell where it was coming from. The dealer has confirmed that the ABS breaks need to be replaced. The contact stated the calipers were replaced twice before, now that the brakes had caught fire they recommend the ABS module to be replaced. The vehicle was not repaired. The failure mileage was 120,000.

NHTSA ID

11767565

Incident

Sep 11, 2026

Mileage

120,000 mi

Caliber / Breaks sticking after changing them, Car stopped in the middle of traffic after they locked up. Changed them again Brought to Hyundai dealership I was told Caliber needed changing . It was changed Caliber caught fire while driving Now Hyundai says the ABS system has to be replaced

NHTSA ID

11766204

Incident

Sep 11, 2026

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Some Tucson (TL) vehicles equipped with a 2.0L engine may exhibit a continued DTC P132600 after an ECM logic update has been performed per TSB 24-01-068H, Engine Monitoring Logic (Service Campaign 966). This bulletin provides instructions to inspect and resolve other engine mechanical issues and if DTC P132600 remains, then a procedure and manual mode passwords are given to perform the update again in manual mode to resolve this condition.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.