2025 Hyundai Tucson Owner Complaints

My 2025 Hyundai Tucson required the front brake rotors to be resurfaced at approximately 12,200 miles. The Hyundai dealership diagnosed the rotors as overheated and warped, despite the brake pads being in good condition. The repair occurred before Hyundai issued Recall 302 (NHTSA Recall 26V-316). Hyundai Recall 302 identifies a defect in the Forward Collision-Avoidance (FCA) system’s front-camera software that can cause the FCA system to engage earlier than expected and potentially result in sudden braking. Hyundai’s FCA system is capable of automatically applying the brakes. I am concerned that premature or unintended brake application associated with this recalled software condition may have contributed to excessive brake heat and premature overheating/warping of my front rotors. I am NOT claiming that this causal relationship has been established. Rather, I am reporting a potential safety defect and asking NHTSA to evaluate whether there may be a relationship. The dealership confirmed that the rotors were overheated/warped but characterized the condition as wear and tear. Hyundai Motor America subsequently denied my reimbursement request on the same basis. I have repeatedly asked Hyundai to evaluate whether Recall 302 could have contributed to the brake condition, but Hyundai has not acknowledged or technically addressed this potential relationship. The original rotors are no longer available for inspection because they were resurfaced during the repair. The dealership performed and documented the diagnosis and repair. I am submitting this complaint because I believe the combination of premature rotor overheating/warping at only 12,200 miles and a subsequently identified FCA defect involving unexpected braking warrants investigation.

NHTSA ID

11755663

Incident

Apr 30, 2026

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755414

Incident

May 1, 2025

This is not the first situation NOR the first time it is being "fixed". I took my car in early March for an oil change and informed the representative about the same thing. The time that made me say something is when I was switching lanes and the car must have sensed me being close causing me to stop completely and the car behind me having to hard break and swerve. Rick Case Hyundai in Duluth, Georgia had my car for a MONTH, just for me to experience the same thing over 3 times since then. I received my car in April, and the recall for this wasn't put out until May. I am constantly scared for my life and the passengers I may have lives, as well as the other drivers lives, considering I got this car due to being in a rear end collision. When I took it in April, they CONSTANTLY, drove my car to diagnose it but kept telling me they didn't see the problem, and it wasn't coming up for them on their internal tracking system for their cars(webDCS). Once they finally talked to the CORPORATE field technician, they advised they replace the whole front bumper, including sensors, for the solution. But like stated before, since then I have experienced near crash stops AT LEAST 3 times since then, two of them being in the same month (July 16 and July 28). If this is the same solution, I don't see it being beneficial and I would like to be bought out at this point. Especially if I have to be without my car for a long period of time again.

NHTSA ID

11753506

Incident

Jul 28, 2026

I lease a 2025 Hyundai Tucson SEL. This vehicle has experienced repeated electrical and safety system malfunctions. Display/infotainment failure: The center display has shut off while driving on at least 10-15 separate occasions. This has occurred while I was actively using CarPlay for navigation in an unfamiliar area, causing loss of directions while driving. Forward collision/automatic emergency braking (AEB) malfunction: The AEB system engaged unexpectedly and unpredictably while I was driving on the highway, causing the vehicle to brake suddenly. This resulted in another vehicle rear-ending me. This occurred while I was driving home from a doctor's appointment. I understand this vehicle/system was subject to a manufacturer recall related to this issue. AEB failure to engage when needed: On a separate occasion, while I was backing out of a parking spot, the emergency braking system did not engage or respond when needed, and I narrowly avoided being struck (T-boned) by another vehicle. Warning system malfunction after repair: Following the highway incident, I brought the vehicle to an authorized Hyundai dealer, who performed a front safety system software update. Approximately two days later, while driving on the highway, a dashboard warning appeared related to the front safety system. This warning disabled cruise control and other related features. Dealer inspection/dispute: I brought the vehicle back

NHTSA ID

11752206

Incident

Jun 25, 2026

The contact owns a 2025 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the brakes independently activated. The contact stated that the vehicle decelerated to 60 MPH and the brake pedal was abnormally firm. The contact stated that the animals in the rear of the vehicle were thrown into the front seat of the vehicle. The contact stated that the seat warmer independently turned on, the touch screen activated and deactivated, and the oil change warning light illuminated. The contact received notification of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.

NHTSA ID

11751905

Incident

Apr 21, 2026

Mileage

7,000 mi

Infotainment cluster going black. Hyundai refuses to provide vehicle & won’t diagnose issue even after making appt.

NHTSA ID

11751452

Incident

Jul 19, 2026

The rear door locks and trunk lid do not always unlock. This creates a safety concern for rear passengers because they cannot easily exit the car because door won't unlock. The dealership says issue is intermittent yet it's still happening.

NHTSA ID

11751049

Incident

Jul 17, 2026

I bought my car in for recalls and they performed service. I got down the road when the HUD started going out over bumps. They could not duplicate it when I bought it back after picking it up. This was yesterday 7/16/26. They have had this car for a total of 18 days not including other issues that I have bought it in for. Today I am having issues with the instrument cluster and HUD going out randomly over bumps still. This is exactly what I explained when dropping it for the repair. This is resulting in me not being able to read the instrument cluster since it displays no signal on cluster or goes completely black.

NHTSA ID

11751042

Incident

Jul 17, 2026

I have had nothing but trouble with software issues since the very first recall (software related) on my vehicle, just a few months after I purchased it. I have had a very difficult time having Hyundai address these issues, and recently opened my third case with Hyundai. The issue: On 6/24/26 Peddar Hyundai conducted the software update for the recall regarding the front collision system. Later in the day on 6/24/26 and in the days following, whenever I turned on the car, Googlemaps would automatically pop up on the infotainment screen, the car’s navigation voice (not the googleMaps voice) would instruct me to turn right or left, etc. throughout the drive, despite no route being set. I have a video of this occurring. MOST CONCERNING: 6/25/26 I was pulling out of a parking lot, with no other cars or obstacles in my path, going slowly, and the automatic braking system ground the car to a stop. There was no warning on the dash. It took a few seconds before the car would allow me to accelerate. This is the very problem the software update was supposed to fix. 7/2/26 I was using GoogleMaps navigation at night and as I was driving, the infotainment system went blank and I had no navigation. After a minute or so the map came back on, but it was just spinning in circles and couldn’t right itself. Additional issues: the infotainment system randomly keeps popping up the question, asking if I want to open Google Maps. Sometimes when using the parking camera, an informational window keeps popping up stating “Press the button to display the camera view, or press and hold to activate the parking assist system”. I use this function every day, but for some reason, at times it keeps trying to teach me how to use it. (These types of glitches have happened before after software updates.) 6/26/26 I opened a case with Hyundai. Case number 42790134. I have yet to hear from them. I've called several times and they won't return my call or address this safety issue.

NHTSA ID

11750475

Incident

Jun 25, 2026

I purchased a 2025 Hyundai Tucson in March of 2026. Shortly after the purchase the screen began to malfunction. The screen glitches continuously while driving and there is no way to turn it off. This creates a significant distraction and raises serious concerns about driver safety. Especially driving at night. The screen turns completely dark then all of a sudden comes back in super bright. Because of the glitching there is no way to get to the setting to possibly turn the brightness down. It also creates a loud noise for about 10 minutes then resets itself and start all over again. I notice there was a recall about the screens glitching previously and I reached out to Hyundai and they informed my VIN wasn’t apart of the recall so there was nothing that could be done. Because the vehicle is over 60K miles I am not able to use the factory warranty. I believe it is unreasonable for a vehicle that is only a 2025 model to experience a major electronic failure after such a short period of ownership. Regardless of warranty limitations, consumers should be able to expect that critical vehicle systems, particularly those affecting safe operation, will function properly. I respectfully request that Hyundai and/or the selling dealership review this matter and provide goodwill assistance by covering the diagnostic fee and repairing or replacing the defective infotainment screen. I believe this would be a fair resolution considering the age of the vehicle, the timing of the failure, and the potential safety implications. I have taken a few screenshots of the video I recorded to show what is happening. I am not able to upload the video so you can hear the loud noise it makes.

NHTSA ID

11750440

Incident

Jun 8, 2026

I was intending to make a left hand turn out of a dinner parking lot. As I approached the exit, I saw that a car was about to drive past me preventing me from making that turn, so I put my foot on the brake pedal to stop my car and let the vehicle safely pass in front of me. But the brake did not work. It did not stop my car. The pedal felt limp not firm I turned sharply to the left to avoid striking the other vehicle. Fortunately no other cars were coming in either direction. I put the car in neutral and then in park. Only by the grace of God a collision was averted. I then restarted the car, the brake pedal was now firm again and I drove home. I returned home and left the car in my driveway until Monday, July 13 when I had a tow truck take the vehicle to the dealer. This is not the first time my brakes became soft and limp and failed to stop my car. There have been at least two or three previous incidents over the the past months while backing out of a parking space, the brake pedal became limp. In those instances I was able to stop the vehicle by putting it in park. When I restarted the vehicle, the brake returned to being firm. These incidents are intermittent. I don't know when and where they will occur. To date, the dealer claims not to have found anything wrong with my brakes. Apparently, unless they can replicate my experience directly themselves, they intend to send me on my merry way. I don't consider the vehicle is safe to drive. The intermittent problems I have had with the brakes all occurred in exiting parking lots and not on the highway at 55 MPH - fortunately. These incidents occurred. The brakes have failed

NHTSA ID

11750409

Incident

Jul 11, 2026

We have had two starburst cracks from very small rocks hitting our windshield on the highway and chips from tiny hail. I have never had a car with such a fragile windshield before. We are constantly worried that it would break easily while driving if something larger hits it.

NHTSA ID

11749821

Incident

May 9, 2026

The head-up display and the digital display cluster turn off and on while driving. The digital display cluster seems to lose connection and will show a "NO SIGNAL" message. This will happen for minutes at a time. When this happens, the display is black and does not show speed or other important safety information. The vehicle has been inspected twice by the dealership; they are not able to replicate the issue. This problem began within weeks of purchasing the new vehicle.

NHTSA ID

11749421

Incident

May 1, 2026

The automatic emergency braking system activated early and aggressively causing a rear end collision. It is available for inspection upon request. While driving in busy traffic on a highway I was lightly braking to avoid sudden stops or unexpected movements of the vehicle while traveling between 20-30 mph. The vehicle then activated the emergency braking system and came to a sudden and unexpected complete stop. This sudden stoppage caused myself and my passenger to be thrown forward harshly against the seatbelts. Additionally I was unable to steer the vehicle towards the side of the road as the wheel had locked and avoid an SUV that was rapidly approaching my rear. This SUV subsequently rear ended me. The actual collision was minor thankfully due to the low speed of the traffic, but could have been much more severe if traffic conditions had been different. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. (I am in the process of this right now, but because my car was in a collision the dealer will not fix the recall or inspect the vehicle until the collision damage is fixed) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? See previous answer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle had not exhibited any issues prior to this sudden stopping.

NHTSA ID

11749404

Incident

Jul 6, 2026

The contact owns a 2025 Hyundai Tucson. While the contact’s son was driving approximately 55 MPH on a three-lane highway, the brakes locked up. While attempting to move the vehicle to the shoulder, the driver lost control of the vehicle and struck the guardrail and rolled over several times. The air bags deployed, and the glass shattered. There were no injuries reported. A Police report was filed. The contact associated the failure with NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was towed from the scene to a tow lot. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The insurance company later towed the vehicle to the facility and deemed the vehicle a total loss. The manufacturer was notified of the issue; however, an assigned case manager had not responded. The approximate failure mileage was 19,081.

NHTSA ID

11747940

Incident

Jun 14, 2026

Mileage

19,081 mi

Good morning the problems I am having with my 2025 are very discouraging. Started October of 2025, my tire light illuminated stated the tires were low when they are all at correct specs when using an air guage to check. November of 2025 while driving at night the headlights suddenly shut off briefly then came back back on. January of 2026 while leaving work the transmission would not shift, held accelerator pedal to floor but could not go above 20 mph all the way home for 3 miles. April of 2026 the right side of navigation screen went completely black, shut vehicle off twice and on third restart the screen reilluminated. June of 2026 same thing with the screen going black. I have had my Tuscon at the local dealer here in my town for supposedly a repair that they state was a "coaxel cable" behind the dash that was fixed that was causing this issue. I also had the recall performed for the front view camera software update but it is still showing not completed. This is very frustrating to be having experiencing these kind of issues on this new of a vehicle. Clearly something is going on with the software or something and the dealer keeps telling me they are not finding anything wrong. I am a service advisor myself at a small independent shop so I understand the terms they are using but something needs to be addressed to correct the issues that I am having. It is scary when driving and the screen goes black or driving at night and losing the headlight functions. I would appreciate if somebody will look into this and reach out to me to get some kind of remedy for why this is happening. I am paying alot for this vehicle and to say I am satisifed is an understatement. I have purchased Hyundai as my choice of vehicle due to the quality, great warranties and good reviews from other consumers however I am seriously thinking of exploring alternative makes as I do not want to keep going through this. Plus the engine consumes oil. I have attached p/w for review as well

NHTSA ID

11747876

Incident

Jun 27, 2026

Control for AC poorly illuminated causing distraction and posible accident. During Daytime The automatic fan level and synk indicators on round outer knobs of A/C

NHTSA ID

11747548

Incident

Dec 31, 1969

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, another vehicle slowed down in front of the vehicle, and the Forward Collision Avoidance system activated, the brakes engaged, and caused another vehicle behind to crash into the rear of the contact’s vehicle. No warning lights were illuminated. A Police report was not filed. No injuries were sustained. Medical attention was not needed. The air bags did not deploy. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the rear bumper, rear hatch, and several other unknown parts under the bumper needed to be replaced. The vehicle was repaired. The contact was notified that the VIN was included in NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE). The manufacturer was not notified of the failure. The failure mileage was approximately 18,120.

NHTSA ID

11747237

Incident

Jun 1, 2026

Mileage

18,120 mi

The contact owns a 2025 Hyundai Tucson. The contact stated that while in reverse, several warning lights illuminated on the instrument panel, and the vehicle suddenly reversed without depressing the accelerator pedal and crashed into a light post. The air bags did not deploy. There were no injuries sustained. The contact sought medical attention after being overwhelmed by the experience. A Police report was not filed. The contact was able to drive the vehicle, and the vehicle was taken to the dealer, and the front-view camera was updated; however, the dealer was unable to determine the cause of the failure. The vehicle was taken to Imperial Body Shop to repair the body damage. After the software update was performed, the contact became aware that the vehicle failed to turn off immediately, and several attempts were needed to turn off the vehicle. On another occasion, the contact was able to turn off the vehicle; however, the engine continued to run. Several attempts were needed to turn off the vehicle. The manufacturer was made aware of the failure. The manufacturer opened a case for the failure. The failure mileage was approximately 7,500.

NHTSA ID

11746736

Incident

May 23, 2026

Mileage

7,500 mi

I had the Hyundai recall 302 performed on 5/27/2026 and after the software update none of the front sensors worked. My wife had a 2 mph bump with the car in front of her on [XXX]and there was no warnings, also no damage no injuries that I'm aware of. So I started to investigate why there was no alarm sounded or any red warning light on the dashboard. Pulled the car into the garage and up to 6 inches from the garage wall no warning on the dash. Took the car back to the dealership on 6/5/2026 they changed some settings and it still failed to warn of an still failed. The gave me a service appointment on 6/9/2026 they calibrated the front windshield sensor and now the parking assist sensors worked. When I pulled into the garage the front camera showed yellow and red warnings as I approached the wall. That fixed the parking sensors issue. Still no forward collision avoidance warning shortly there after was referred to the service manager Rich Block he stated that the front bumper cover would need top be removed to calibrate the radar behind the bumper, but Hyundai's warranty would not cover it and, I should call Hyundai Customer care. I did and was contacted by Mohamed at National Consumer Affairs (714) 922 - 3276. and here we we sit. when they pulled the bumper they found the mounting bracket was bent. Mohamed at National Consumer Affairs (714) 922 - 3276 stated could I prove that all this happened after recall 302. I can only prove the parking sensor issue because after recalibration they worked. Hyundai Motors refuses to accept any responsibility for this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11746534

Incident

Jun 4, 2026

The contact owns a 2025 Hyundai Tucson. The contact stated that while reversing, the vehicle reversed 6-inches, and the Forward Collision Avoidance system erroneously engaged because there were two bikes mounted on the rear of the vehicle. The contact stated that the failure had been recurring consistently, requiring the driver to deactivate the Forward Collision Avoidance feature while reversing with the bikes mounted on the rear of the vehicle. The vehicle was taken to the dealer, where the contact was informed that there was no fix for the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was no fix for the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE); and associated the failure with the recall. The failure mileage was approximately 500.

NHTSA ID

11746238

Incident

Sep 24, 2025

Mileage

500 mi

I was driving in a line of cars when there was a sudden slowing of all cars ahead of my 2025 Hyundai Tucson Hybrid. Car's Forward Collision Avoidance system applied brakes too early and too hard. Car behind me almost collided with my car's rear. My 2025 Hyundai Tucson Hybrid had less than 1,300 miles. I confirmed this early collision avoidance early braking incident to salesman, Stephan, on May 7, 2026 during service at Piazza Hyundai of West Chester. I explained it was a near collision by car behind me. No action taken by dealership, and no recall information was provided to me.

NHTSA ID

11746132

Incident

Feb 18, 2026

main instrument cluster and Heads-Up Display (HUD) randomly flickering, turning completely black with a "No Signal" message, or triggering all dashboard warning lights.

NHTSA ID

11742863

Incident

May 24, 2026

Sunroof exploded I was driving at high speed on a highway. sounded like a gun fired. glass must have flown back towards other cars. Noise was terrifying and I slowed to gain my composure before pulling to the side of the highway and calling the police. Car is currently at a local dealership. My initial thought was that something like a rock hit the sunroof, but on my own inspection it appears the explosion was outward. there is no evidence of something falling on it. no scratches on the inside roof cover which was closed at the time. No makes on the roof rack or scratches on the car roof. There was no warning of any kind from the vehicle that it might occur. after doing some research I discovered that there have been many cases of exploding sunroofs on Hyundai cars. Dealership is under the assumption that a rock hit the roof, but are not willing to give me a report of an examination into what might have caused it. They disregarded my conclusion that it exploded outward.

NHTSA ID

11741884

Incident

Jun 1, 2026

I was driving along a 40 mile an hour road and there was a fork in the road and a car in the opposite lane waiting to turn onto that fork to the right and the car just slammed on the brakes and I was injured very badly. My neck back and hips are hurt very bad.

NHTSA ID

11741739

Incident

Jun 2, 2026