Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2025 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 49 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 49, in the owner's own words
The contact owns a 2025 Honda CR-V. The contact stated that while driving at an undisclosed speed and making a turn, the steering wheel was making a clicking sound. The failure was recurring. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
The contact owns a 2025 Honda CR-V. The contact stated that the steering wheel was loose. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Number: 24V744000 (Steering). The vehicle was taken to the local dealer to be diagnosed, and it was determined that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was sent an email, but no response was received. The failure mileage was approximately 50,000.
Car was leased on 2/2025, at the end of May 2026 I drove the car for a couple of days when I began to notice there was an issue when turning left. Anytime I made a left turn, the car would get stuck and would pull back to the right. When the left turn was being made, there would be a clicking sound from the front left side of the car. When driving straight, the car felt like it needed to pull to the right and I would need to hold on to the steering wheel tight. At the beginning of June, I took the car into Honda where they checked it and recommended the steering column to be replaced and advised my husband that the car was no longer safe to drive. The car is 1 year and 4 months and has had no issues until now. Honda is no longer giving me warranty on the car due to the high mileage and they are quoting me $5048.67 to replace the car. I submitted a request to Honda for a "goodwill" repair but have not heard back from anyone. Because my VIN was not part of the Honda CRV steering gearbox assembly, the service manager stated there was nothing they could do to help me.
The contact owns a 2025 Honda CR-V- difficulty steering wheel, drives a little stiff. lane assist malfunctioning, cruise control malfunctioning. The vehicle was previously taken to the dealer where it was diagnosed with an issue related to NHTSA Campaign Number 24V744000 (Steering). The contact stated the issue persisted. The dealer was contacted again that the issue had reoccurred but the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 56,000.
At highway speed, the steering has ratcheting feel. Move it by 0.5 degree, and it tries to boost the move by 1 degree or 2. At parking lot speed, when the steering is turned to dead ends, the stepped boost is also noticeable. This is likely related to the "sticky steering" recall (NHTSA 24V-744). The problem still persists for vehicles manufactured after the end date of the recall
STEERING: 2025 Honda CRV steering became "sticky" when veering left, making it difficult to maneuver back to center and the steering could feel a bit jumpy. There were also faint clicks when driving in circles to the left. The VIN was not listed under the current recall number 24V-744 so we brought it to the dealer to see if it was under warranty. The sticky steering only happens after driving the car for a little while, so we weren't able to replicate it for the dealer 12 miles away. However, they took a look at the steering components and told us that it was a "fluke" that the car had made it through assembly inspections because it should have failed and never been sold. We had the car safety checked before leaving for a trip where we'd be driving along steep, winding cliffs with sharp switchbacks and they said we were in good shape. Now they were telling us we were "lucky we didn't hit a pothole" and make it even worse and careen off a cliff. We put about 10k miles on that trip not knowing the danger we were in the whole time. They claim they fixed it by installing a brand new Honda Power Steering Rack, part number 53620-3A0-A33. We've heard that others just end up with the same issues in another 5-7k miles, so we're not feeling confident. AUTOMATIC SAFETY BREAKING: We get several phantom warning alarms and flashing, full screen messages telling us to "BRAKE!" while driving when nothing is there. Usually when there's any kind of flickering sunlight or sunlight through trees, which is everywhere. We can only disable it by turning it off EVERY single time we turn on the car and by going through several menus to get to the feature. We should be able to turn this off completely, not each time. We've twice had it pump the breaks and it's a frightening situation, even at slow speeds, because we could get rear ended. Dealer said, "Yeah...that's how it works. Mine does it too."
2025 Honda CRV "sticky steering"worm gear spring just started in my car and getting worse. I read about a recall and haven't received my notice.
Unknown: Steering is stiff. Minor changes like maintaining lanes or changing lanes is becoming increasingly difficult. Large motions are fluid. It feels like it’s sticky. When I change lanes or other minor changes it takes a lot of work to move the car back to its original position. Having issues where it gets caught in certain positions causing significant steering issues.
The steering feels notchy on the highway and if is difficult to make small steering corrections
The clock spring assembly makes a noise whenever I turn the steering - this was once fixed through replacement by long beach honda and a couple of months later the issue came up again. Now, the dealer says Honda should be addressing it. The issue today till exists on vehicle and Honda refuses to take any action which is very weird as many users on online threads report the same issue. I am not sure if this might be related to the recall number (24V744000) but my car shows no open recalls. Long Beach Honda confirmed the issue and replaced the part once, but the issue came up again after a couple of months itself. see this thread - https://www.reddit.com/r/crv/s/vGOzgTLDNO
Steering wheel noises while turning
having issue with steering clicking and slipping when turning - looked up recall by year make and model and car showed steering gear issue - but the recall did not show up by vin - took the car for maintenance and had them check - they found the car indeed has the steering gear issue and needs to be fixed - I'm concerned about why the car has the issue which shows by make and model but not by vin and also about another recall on fuel pump that also shows for same year make and model but not by vin
I am experiencing a “sticky, notchy” steering issue on my 2025 Honda CR-V Hybrid. When the steering wheel is approximately 1–2 degrees off center (either left or right), the steering resists movement and then suddenly jerks when correcting. This makes it difficult to make smooth corrections and maintain a steady lane position. The issue only occurs after driving for about 30–40 minutes, which suggests it may be related to component warm-up or prolonged operation. The problem does not occur during short drives.This issue began about two month ago and now happens consistently once the vehicle has been driven long enough. I brought the vehicle to the dealer, but they were unable to reproduce the issue because their test drive lasted only about four minutes. No diagnostic findings or repairs were performed.
When driving on the highway and making small adjustments to keep straight, the steering system will get stuck and suddenly jerk. This causes you to overcorrect and you have to steer back the other direction. This issue has continued getting worse and now affects the car at speeds >20 MPH. This used to only occur at >60 MPH.
I changed lanes without using my blinker and the car fought against me on the freeway it caused me fear and concern, I questioned dealer I was told it was okay by dealer he said there is nothing wrong with the vehicle.
I have lost steering power on two separate occasions in the last week. When this happens the steering wheel locks in place. Once while I was reversing, I went to turn the wheel and the steering wheel was frozen in place. I pulled back into the spot put the car in park and then back in reverse and the wheel was still locked in place. I had to shut off the car and restart it 5 times for the wheel to unlock itself. The second incident was while I was driving. I was doing around 40 MPH and went to make a lane change and the wheel was locked in place. This lasted closed to 1.5 miles. Finally I was able to get some movement (It felt like when you have a flat tire in the front which makes it tough to steer-I did not have a flat.) Once pulled over I had to turn the car off and on for around 15 minutes until I could move the steering wheel again. I brought it to the dealership yesterday, they could not duplicate the issue and there were no codes, so there was nothing they can do. There was a previous recall of a steering gear box r, my car was not effected because it was produced after the original recall according to the dealership. When both incidents occured there were no warnings, the wheel just locked itself. Not being able to steer without warning is a huge safety risk. I have joined Honda forums and others are complaining about the same issue.
Description of the Problem: I purchased a 2025 Honda CR-V Sport-L Hybrid in August 2024. The vehicle developed a steering noise and clicking issue early in ownership, first reported at 21,571 miles on November 6, 2024. The problem persisted through four separate warranty repair attempts at authorized Honda dealerships (Kirkland, Bellevue, and Seattle). Despite multiple repairs, including replacement of the cable reel and steering components, the issue was only confirmed and resolved by a Honda field engineer on April 25, 2025, at 49,657 miles. American Honda acknowledged the problem and opened Case #XXXand later a mediation case #XXX, but failed to respond to my Lemon Law resolution request. This prolonged defect affected vehicle safety and steering control stability, especially during low-speed turns and rough roads. Documentation of all visits and correspondence with Honda has been provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2025 Honda CR-V. The contact stated while driving at approximately 40 MPH, as the contact slowed to follow a slight right hand curve on the road, the steering wheel pulled to the right. The contact stated that the vehicle drove onto the shoulder, the contact attempted to steer the vehicle back onto the road but the steering was not responding. The contact stated that he was able to turn the steering wheel to the left, however the vehicle was locked in a right turn and then crashed into a small tree as the vehicle was driving down a slight embankment. The contact stated that he did not see any warning lights and as the vehicle crashed into the tree the air bags deployed and the vehicle rolled onto the driver's side and continued to roll 3 times. The vehicle had come to a stop in an upright position on the left hand side of the road. The contact stated that the right front wheel, axel and tie rods had sheared off of the vehicle. The contact stated that he and his 3 sons were transported to the emergency room. The contact stated that he and the son who was sitting in the front passenger seat had minor abrasions on hands and heads and were released from the ER. The two sons in the back passenger seats, the son seated in the right passenger seat had shattered his right index finger and had abrasions on both arms. The contact stated that his other son only had abrasions on both legs on his shins and both arms. The police and EMT were on scene. The police wrote an incident report. The vehicle was towed to an impound lot. The contact stated that his insurance provider declared the vehicle a total loss. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering), however his VIN was not part of the recall selection. The failure mileage was approximately 7,500.
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the dealer had not returned the call to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the steering wheel was firm. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the dealer for routine maintenance and the dealer failed to confirm the recall, but the contact was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
When turning there is a creaking noise coming from the steering wheel. I’ve looked it up on google and a lot of people are have the same issue. I took it to the dealership for a recall that the vehicle had for them to put grease in the steering box and I told them about the sound. The dealership told me that it’s a loose cable in the steering wheel causing the sound and that Honda might come out with a recall to fix it. They did not fit it and I was told to wait for the recall to come out. Sounds very unsafe to have a loose cable in my steering wheel and it makes me uncomfortable to drive it knowing that. Idk if it put me and my family at risk or other drivers on the road at risk. I feel like this should be something addressed very quickly for the safety of everyone and it’s very common from what I’ve soon on google. I hope this recall comes out soon.
I recently purchased my 2025 Honda CRV from the dealership January. I was driving with my 2025 Honda CRV and I noticed that the lane keep assist was having the ping pong affect when I first picked it up but I didn't really think too much about it. I assume my vehicle just needed some drive time since it was brand new and it was the first time it was on the highway. I noticed that this function was also causing the wheel to be very stiff. I know this system is a driving assistant and is not meant to take away from actual driving and paying attention to the road. But this week the system made an over correction and caused my vehicle turn into a guardrail on the highway. The road was straight, the day was clear and the lines on the lanes were very visible. There shouldn't have been an issue. I was pulled into the guardrail on the driver's side. I was with my girlfriend, her [XXX] son and my friend at the time. Everyone was a bit shaken up, I never had that happen before. It was primarily cosmetic damage to the vehicle and no other vehicles or property was damaged. I wasn't aware there was a steering recall on this vehicle until after the incident, and the recall was posted during the time I was finalizing the paperwork with my dealership for purchasing this vehicle. I haven't taken it to a dealership since getting the vehicle because they prepared everything prior to delivery or picking it up from the port in my case. I have filed a claim with my insurance company and hopefully the vehicle can be inspected for steering issues, to include the lane keep assist. I didn't get any warnings from the vehicle during the incident and I did notice that the steering is overly controlled by the adaptive cruise control when I try to make a turn in my own lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I purchased a brand new 2025 CRV on Sept. 29, 2024. 3 months after purchase, I started noticing a noise when I would make a turn. It sounded like rocks being thrown around. It turned out to be my cable reel/clock spring. A month after replacement, my steering wheel started making a clicking noise when driving straight or turning. It was confirmed again that it was the cable reel/clock spring… only this time, they put padding around to “please me.”
I have two recalls (1, improper production of the high-pressure fuel pump; and 2, improperly produced steering gearbox worm wheel) on my car that I have called multiple dealerships about remedying - each time, they have let me know the necessary parts to repair are on back order. I'm most worried about my future safety being at risk considering I have plans to travel long distance soon (one way trip is 12 hours) - I called one of my local Honda dealerships about this concern and they said 'if you don't have any issues now, there's nothing to worry about' - which was quite dismissive. The vehicle/affect components have not been inspected by anyone. Up to this point, there have been no warning indicators of any kind , other than documentation of the recalls from Honda manufacturer.
The steering wheel pulls the one side drastically when I drive over a bump or a crack/line on a road or highway. It’s quite scary and I’m afraid I could have an accident
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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