Driver seat rocks like a rocking chair. Cannot be repaired without replacing rails and seat.
- NHTSA ID
- 11526401
- Incident
- Jan 1, 2008
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 39, in the owner's own words
Driver seat rocks like a rocking chair. Cannot be repaired without replacing rails and seat.
A STATE SAFETY INSPECTOR ADVISED THAT THE DRIVER'S SIDE SEAT IS COMING LOOSE AND COULD COMPLETELY BREAK LOOSE IN AN ACCIDENT. HE SAID IF IT GETS ANY LOOSER IT WILL NOT PASS A SAFETY INSPECTION (VIRGINIA). I HAVE OWNED CARS FOR OVER FORTY YEARS AND HAVE NEVER HEARD OF A CAR SEAT THAT WASN'T SECURED TO THE BODY OF THE CAR FOR THE LIFE OF THE CAR. THIS SPECIFIC DEFECT, RELATING TO HONDA CRV'S IS BROADLY REPORTED ON THE INTERNET. SHOULD A CAR SEAT POTENTIALLY BREAKING LOOSE IN AN ACCIDENT NOT BE SUBJECT TO A RECALL?
THE DRIVERS SEAT IS LOOSE. IT ROCKS BACK AND FORTH WHEN DRIVING AND WHEN STILL. IT IS NOT SOLIDLY INSTALLED AND CAN BE SHAKEN TO THE POINT WHERE IT LOOKS LIKE THE SEAT CAN ACTUALLY DETACH FROM ITS MOUNTING. THIS IS DEFINITELY A DEFECT BECAUSE THERE ARE MANY OTHER PEOPLE WHO ARE EXPERIENCING THESE SAME SYMPTOMS IN THEIR 2002 HONDA CR-VS.
MY 2002 HONDA CRV'S FRONT DRIVERS SEAT HAS BEEN ROCKING OR MOVING SLIGHTLY AS I DRIVE AROUND. I WENT TO GET MY CRV INSPECTED IN VIRGINIA AS IS REQUIRED EVERY YEAR, BUT WAS REJECTED. HE SAID THE SEAT HAS TO BE FIXED, IT ROCKS. IT SEEMS TO ME IF IT FAILED TO PASS THE VIRGINIA STATE INSPECTION, THEN IT IS A SAFETY HAZARD. I WENT ON THE HONDA OWNERS CLUB FORUM AND SAW THAT OTHER OWNERS HAD THE SAME PROBLEM. I CALLED THE HONDA RECALL CENTER, BUT THERE HAS BEEN NO RECALLS NOR CAMPAIGNS REGARDING LOOSE/ROCKING DRIVER SEATS. IT MUST BE A SAFETY ISSUE IF IT FAILED THE STATE INSPECTION. I'D LIKE FOR HONDA TO FIX MY SEAT SO IT DOES NOT ROCK WITH OUT CHARGE. I HAVE OWNED HONDAS FOR ABOUT 25 YEARS, NOW.
EVER SINCE I HAVE HAD MY CAR THE HEADLIGHTS BURN OUT WITHIN 3-4 MONTHS. CHANGE ONE, THE OTHER GOES OUT. AVERAGING 2000.00 OVER THE LIFETIME OF OWNING MY CAR. THE FRONT DRIVERS SEAT'S BOLT BROKE...THE SERVICE MANAGER SAID IT WAS BC OF WEIGHT...I WEIGH 135# I HAD TO PAY TO HAVE MY SEAT FIXED. NOT MY FAULT!! MY SEAT BELT WILL NOT BUCKLE UNTIL THE 4-5 TRY..IT KEEPS ON BOUNCING OUT OF THE CLICKER.
DRIVERS SIDE SEAT BELT WILL NOT ALWAYS CLICK INTO LOCK. DRIVERS SIDE SEAT IS VERY LOOSE. MALFUNCTION LIGHT WILL NOT TURN OFF.
DRIVER SEAT BUSHING, SEAT ROCKS SINCE NEW, WITH IN FIRST MONTH OF OWNING DEALER NOTIFIED, THEY SAID THE ROCKING WAS NORMAL. FOUND NHTSA CMOAIN #02V251000, I WAS NEVER NOTIFIED.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT BECAME UNSTABLE AND ROCKED BACK AND FORTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
SHORTLY AFTER WE PURCHASED OUR HONDA 2002 CR-V IN OCTOBER 2014 WE NOTICED THE DRIVER'S SEAT WAS LOOSE: IT ACTUALLY ROCKS A BIT: AND UPON INVESTIGATION FOUND THAT THE BOLTS SECURING IT TO THE FLOOR COULD NOT BE TIGHTENED WITHOUT REMOVING THE ENTIRE SEAT. THE SEAT IS STILL LOOSE. MORE RECENTLY WE LEARNED THAT THERE HAD BEEN A RECALL, NHTSA CAMPAIGN ID NUMBER: 02V251000. THE DEFECT CAN LEAD TO THE SEAT FAILING TO REMAIN ANCHORED TO THE FLOOR IN A CRASH. THE INFORMATION ON THE NHTSA WEBSITE SAYS THAT ONLY TWO [SIC] VEHICLES WERE AFFECTED BY THE DEFECT, AND THAT THE OWNERS WERE NOTIFIED BY TELEPHONE. WE WOULD LIKE TO KNOW WHETHER THE RECALL APPLIES TO OUR VEHICLE. HOW SHOULD WE PROCEED?
[XXX] [XXX] CALHOUN GA 30701 MY A/C COMPRESSOR HAS WENT OUT AGAIN FOR THE 3RD TIME. WE HAVE PAID HONDA HENNESSY OF WOODSTOCK A TOTAL OF $6000.00 IN THE PAST 5 YEARS FOR THIS. WE BOUGHT THIS HONDA CR-V WITH ONLY 3 MILES. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. ALSO MY DRIVER SIDE SEAT RECLINES BACK AND FORTH WITH OUT EVEN USING THE LATCH. MY DOOR LOCKS DO NOT EVEN WORK THEY HAVE HAD TO BE PRIED OPEN AND I HAVE TO LEAVE THE KEY IN THE IGNITION SWITCH OR IT WON'T START. INVALID VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS AFTER THE REPAIR. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION AND REMAINED STUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A PRIVATE MECHANIC DIAGNOSED THAT THE ENTIRE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE DOORS FAILED TO UNLOCK FROM THE DRIVERS SIDE DOOR. THE DOORS WOULD ONLY OPEN WHEN THE KEY WAS INSERTED IN THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER SEAT ANCHOR BOLT FRACTURED AND MOVED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO MANUALLY LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE DOOR LOCK ACTUATOR AND THE DRIVER AND PASSENGER SIDE DOOR CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS . *SMD THE CONSUMER STATED SHE WOULD ALWAYS PUT THE KEYS IN THE SEAT, WHILE AT THE GAS STATION. THE VEHICLE LOCKED AUTOMATICALLY IF THEY KEYS WERE IN THE VEHICLE, BUT NOT IN THE IGNITION. THE CONSUMER STATED SHE WAS LOCKED OUT SEVERAL TIMES, JUST BY LAYING THE KEYS DOWN. THERE WAS NO SIGNAL OR ALERT THAT THE HEADLIGHTS WERE ON, AS SHE ACCIDENTALLY LEFT THEM ON. ALSO, THE INTERIOR LIGHT WOULD NEVER COME ON, WHEN SHE OPENED THE DOOR, THE HEADLIGHTS WERE REPLACED, THE SEAT BELT WOULD NOT RETRACT. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE ISSUE. THE DEALER INFORMED THE CONSUMER, SHE WOULD HAVE TO PAY $100 DIAGNOSIS FEE, TO DETERMINE, WHY THE LIGHT WAS STILL ON. *JB
I JUST BOUGHT THIS VEHICLE FEW MONTHS AGO. NOTICED AS SOON AS I SAT IN THE DRIVER SEAT, IT WAS VERY LOOSE AND WOBBLY. THE SALESMAN INFORMED ME IT HAD NOT BEEN INSTALLED PROPERLY AT THE FACTORY, AND THE BOLTS HAD CAME LOOSE OR BROKE, BUT THE BOLTS DO NOT LINE UP WITH THE HOLES IN THE SEAT TO HOLD IT IN PLACE. I READ IN THE RECALLS, THAT THIS ISSUE WAS ONLY IN 2 VEHICLES AND THEY HAD BEEN FIXED. THERE ARE DEFINITELY MORE THAN 2 AFFECTED, INCLUDING MINE. *TR
IN 2010 THE LOCKS ON THE TWO FRONT DOORS AND LEFT REAR PASSENGER DOOR STOPPED RESPONDING TO THE ELECTRONIC SIGNAL AT ABOUT THE SAME TIME. ALL THREE ACTUATORS WERE REPLACED. THE VEHICLE HAS NOT HAD EXTENSIVE USAGE SINCE THEN BUT IN DECEMBER 2013 PROBLEMS DEVELOPED AGAIN WITH THE LOCKS - WITH TWO NEW DOORS AND ONE REPEATING DOOR. THE REAR RIGHT PASSENGER DOOR LOCK, THE TRUNK/HATCH LOCK, AND FOR A SECOND TIME THE DRIVER'S FRONT DOOR DO NOT WORK CORRECTLY. THE REAR RIGHT PASSENGER DOOR HAS NO EXTERNAL KEY LOCK AND DOES NOT RESPOND TO THE ELECTRONIC SIGNAL. IT MUST BE LOCKED AND UNLOCKED MANUALLY FROM THE INTERIOR OF THE CAR USING THE LOCK BUTTON ON THAT DOOR. THE DRIVER'S DOOR RESPONDS TO AN ELECTRONIC SIGNAL BUT A KEY CANNOT BE INSERTED INTO THE LOCK. THE TRUNK LOCK DOES NOT RESPOND TO A SIGNAL AND A KEY CAN ONLY BE INSERTED INTO THE LOCK IF THE CAR IS LOCKED AND THEN UNLOCKED VIA THE DRIVER'S SIDE CONTROL BUTTON LOCATED ON THE DOOR. IT SEEMS UNUSUAL THAT ALL THREE DOORS WOULD BEGIN EXPERIENCING DIFFICULTIES AT THE SAME TIME - WITH ONE DOOR THAT HAD ALREADY HAD AN ACTUATOR REPLACED BEING ONE OF THE THREE PROBLEM DOORS. WHY CAN THE CONTROL LOCK BUTTON ON THE DRIVER'S DOOR AFFECT THE ABILITY TO PLACE A KEY IN THE TRUNK/HATCH LOCK? HAS HONDA ISSUED A SAFETY BULLETIN OR RECALL ON THIS ISSUE? THERE SEEMS TO BE A LOT OF LOCK CONCERNS BEING POSTED ON CAR FORUMS CONCERNING THE CRV LOCK ISSUE. IS THIS A SAFETY ISSUE? *TR
THE DRIVER'S SEAT ROCKS BACK AND FORTH DURING NORMAL DRIVING WHEN STOPPING OR STARTING. ADDITIONALLY, I FOUND A SCREW LOOSEN UNDER THE SEAT AREA. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT WOULD INDEPENDENTLY SHIFT FORWARD AND BACKWARD WHENEVER OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
DOOR LOCK DOES NOT WORK WITH THE REMOTE OR MANUAL KEY. DOOR LOCKS SPORADICALLY MOVE UP AND DOWN WITH OUT TOUCHING DOOR LOCK SWITCHES. I SPENT $300.00 ON GENUINE HONDA PARTS AND HAD MY MECHANIC INSTALL A NEW ACTUATOR AND LOCK MECHANISM, AND THE PROBLEM IS EXACTLY THE SAME. I WANT TO TAKE THE CAR TO HONDA AND ASK FOR A TOTAL REIMBURSEMENT AND A FINAL REPAIR. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS PARTICULAR PROBLEM BECAUSE OF THE NUMBER OF COMPLAINTS ABOUT THE KEY LOCKS ON THESE MODELS. A LOCAL TELEVISION STATION ( WITH A PROBLEM SOLVING SEGMENT RECENTLY COVERED THIS PROBLEM.) CAN YOU PLEASE HELP ME IN ANY WAY? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
I AM ONE OF THREE OWNERS WHO PURCHASED HONDA CR-V EX (AND LX) IN 2002. THIS HAS BEEN A GREAT FOR ME I WAS ABLE TO PAY FOR BY MYSELF. I WAS AT THE DEALERS AND I WAS ABLE TO SEE IT UNWRAPPED WITH ONLY 6 MILES ON IT AS I SINGED THE FORM TO GET IT THAT DAY. I HAD IT INSURANCE THE DAY I PICKED IT UP, WITH THAT BEING SAID I LOVE THIS CAR! BUT IN THE LAST TWO YEARS I HAVE NOTICE A GROWING NUMBER OF INCIDENTS INVOLVING THE SEAT BELTS IN THIS VEHICLE. I HAVE AT TIMES FOUND IT DIFFICULT TO SECURELY FASTEN THE SEAT BELTS AT ALL. MY ATTEMPT TO GET THE SEAT BELT SECURED CAN BE LABORING; MY MOTHER WITH HER FAILING HEALTH CANNOT DO IT VERY WELL AT ALL. IF I WAS ONLY ONE OF THE THREE OF US I WOULD ASSUME THAT IT IS JUST MY VEHICLE BUT IT IS NOT. IT CAN TAKE UP TO 5 MINUTES TO DO THIS SIMPLE TASK. THIS MAKES ME QUESTION IF THE CONNECTION WILL GIVE WAY DURING AN ACCIDENT. PLEASE UNDERSTAND THAT MY 6 YEAR OLD DAUGHTER IS IN THIS CAR TWICE A DAY. THIS IS NOT JUST ONE CAR SEAT BELT BUT ALL THE ONES IN THE BACK AND FRONT. SINCE IT IS THE LAW TO ENSURE THAT ALL PERSONS IN A VEHICLE ARE SECURELY FASTENS IN THE RETRAINING DEVICES. THIS WAS A RECALL SOME TIME AGO BUT IT WAS NOT ADDRESS WHEN I TOOK MY CAR TO A HONDA DEALER (2002 HONDA CR-V SEAT BELTS RECALL 01V351000), NOR THE ROCKING OF THE DRIVER'S SEAT (2002 HONDA CR-V SEATS RECALL 02V251000) WHICH I FIND MOST DISTRACTING. I FEAR THAT OWNER OF THIS USED VEHICLES WILL FIND IT REPAIR TO BE HIGH COST ITEMS. PLEASE CONSIDER AN INVESTIGATION OF THESE ISSUES. I HOPE THAT IT WILL RESULTS IN ANOTHER RECALL. IF NEED A PETITION TO COLLECT NAMES OF THE CURRENT OWNERS TO SHOW YOU THE NUMBER OF COMPLAINTS WILL OUT WEIGHT THE VERY CONSERVATIVE NUMBER OF AFFECTED OWNER FROM THE NUMBER ON THE RECALL NOTICE OF 2 IN THE 2002 HONDA CR-V SEATS RECALL 02V251000 AND 6744 AFFECTED OWNERS IN THE 2002 HONDA CR-V SEAT BELTS RECALL 01V351000. *TR
I PURCHASED MY 2002 HONDA CR-V USED FROM A LOCAL HONDA DEALER. THE DRIVER SEAT ROCKED BACK AND FORTH FROM THE DATE OF MY PURCHASE IN 2003. A MECHANIC AT THE HONDA DEALER ON A ROUTINE OIL CHANGE SAID THAT IT WAS BROKEN, AND THAT IT WOULD BE A $300 PLUS REPAIR. I HAVEN'T DONE IT, BECAUSE I FIGURED FOR A CAR ONLY HAVING 20,000 MILES ON IT SHOULD BE UNDER WARRANTY, AND THEY SHOULD HAVE CAUGHT IT WHEN IT WENT THROUGH THE "CERTIFIED" WARRANTY PROGRAM. MY SEAT BELT ON THE DRIVER SEAT WON'T LOCK, UNLESS I REPEATEDLY PUT THE CLIP IN AND OUT, AND THEN IT WILL FINALLY ENGAGE AFTER 8 TO 10 TRIES. AGAIN, IT HAS BEEN A PROBLEM SINCE I PURCHASED IT, AND I BELIEVE THAT IT SHOULD HAVE BEEN TAKEN CARE OF IN THE "CERTIFIED" WARRANTY PROGRAM. OF COURSE, NOW IT IS 10 YEARS LATER, AND I ONLY HAVE 80,000 MILES ON THE CAR, AND SINCE THESE THINGS WERE PRESENT WHEN I PURCHASED THE CAR, I DIDN'T REALIZE THAT THESE ISSUES SHOULD NOT HAVE EXISTED. IT APPEARS THAT THESE ARE ISSUES THAT MANY OTHER HONDA OWNERS ARE EXPERIENCING AS WELL, SO THAT WOULD SUGGEST MANUFACTURER DEFECT. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE HEADLIGHT SWITCH. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11012 (EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 221,000. UPDATED 01/04/12 *BF
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD SHAKE ABNORMALLY AND THE SRS AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE APPROCHING A STOP, HE APPLIED THE BRAKES AND THE FRONT DRIVERS SEAT ROCKED FORWARD SLIGHTLY. WHEN THE BRAKES WERE RELEASED, THE SEAT ROCKED BACKWARD SLIGHTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO KNOWN DEFECTS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
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