RoadVitals

2002 Honda CR-V Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Aug 25, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 515 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

ElectricalVisibility
Filed Aug 25, 2022

The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driver’s side door, the driver’s side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passenger’s side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the failure. The contact was then given an estimate to diagnose the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.

NHTSA ID
11481248
Incident
Aug 4, 2022
Mileage
178,000 mi
ElectricalVisibility
Filed Jul 5, 2016

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD DIFFICULTY INSERTING THE KEY INTO THE VEHICLE. IN ADDITION, THE REAR PASSENGER AND FRONT DRIVER SIDE WINDOWS DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

NHTSA ID
10882688
Incident
Jul 3, 2016
AirbagsElectricalExterior lighting+1 more
Filed Mar 31, 2015

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V70000 (AIR BAGS), 14V351000 (AIR BAGS), 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10702908
Incident
Mar 31, 2015
ElectricalVisibility
Filed Dec 2, 2014

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. IN ADDITION, THE MOTOR BECAME HOT WHEN THE SWITCH WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. MAILED OUT 01/13/15*LJ

NHTSA ID
10661793
Incident
Nov 1, 2013
Mileage
162,000 mi
ElectricalVisibility
Filed Jul 31, 2013

THE DRIVERS SIDE POWER WINDOW CONTROL IS SHORTING OUT. THE FRONT PASSENGER WINDOW WOULD NOT GO UP ALL THE WAY ABOUT A WEEK AGO IT WAS MANUALLY FIXED BY MY HUSBAND BUT THE CONTROLLER ON DRIVER'S SIDE WAS SHORTING OUT. THERE WAS A RECALL ON CERTAIN CRV'S BUT WE NEVER GOT ONE AND NOW OUR CAR IS ACTING UP JUST LIKE THE RECALL. WHEN I CALLED BOTH THE LOCAL HONDA DEALERSHIP THAT WE GOT THE VEHICLE FROM AND CALLED DIRECTLY TO HONDA I WAS TOLD THAT MY VEHICLE DIDN'T QUALIFY SINCE IT WAS NOT RECALLED. I FEEL THAT SINCE MY CAR IS DOING WHAT THE RECALL SAID, IT SHOULD BE PART OF THE RECALL REPAIR SINCE THIS IS NOW A SAFETY ISSUE. COULD YOU PLEASE LET ME KNOW HOW BEST TO HANDLE MY CAR SITUATION. I HAVE BEEN A LOYAL HONDA OWNER FOR YEARS AND REALLY LOVE MY CRV. I PLAN ON STICKING WITH HONDA BECAUSE WE HAVE ALWAYS BEEN VERY SATISFIED. LOOK FORWARD TO HEARING BACK FROM SOMEONE ON THIS MATTER. *TR

NHTSA ID
10532917
Incident
Jul 25, 2013
ElectricalVisibility
Filed Mar 7, 2013
Fire reported

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED FIRE COMING FROM THE DRIVER'S SIDE POWER WINDOW SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 250,000. *TR

NHTSA ID
10502005
Incident
Mar 7, 2013
Mileage
250,000 mi
Visibility
Filed Jan 28, 2013

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER?S SIDE POWER WINDOW FAILED TO OPERATE AFTER BEING ENGAGED. THE CONTACT PERSONALLY REPLACED THE MASTER POWER WINDOW SWITCH. THE VEHICLE WAS REPAIRED PRIOR TO THE RECALL REPORT DATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN WITH NHTSA CAMPAIGN ID NUMBER 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 02/26/13*LJ THE CONSUMER STATED THE WINDOW SWITCH WAS CORRODED. UPDATED 02/28/2013 *JS

NHTSA ID
10494929
Incident
Feb 11, 2009
Mileage
150,000 mi
ElectricalVisibility
Filed Dec 7, 2012

ON JUNE 25, 2012, STARTED ENGINE AND LOWERED DRIVER-SIDE POWER WINDOW. NOTICED SMOKE RISING FROM THE DRIVER-SIDE POWER WINDOW SWITCH. CONTACTED LOCAL HONDA DEALERSHIP WITHIN 20 MINUTES. DID *NOT* RECEIVE A RECALL NOTICE (NHTSA CAMPAIGN NUMBER: 12V-486) FROM HONDA MOTORS (HONDA CAMPAIGN RECALL NUMBER: S61) SINCE THE VEHICLE WAS MANUFACTURED IN DECEMBER 2001 (I.E., VEHICLE WAS MANUFACTURED BEFORE THE FEBRUARY 19, 2002, THROUGH JULY 28, 2006 RECALL DATES). *TR

NHTSA ID
10487679
Incident
Jun 25, 2012
Mileage
60,920 mi
Visibility
Filed Nov 20, 2012
Fire reported

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN RAINY WEATHER WHEN THE DRIVER'S DOOR EMITTED SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (MASTER POWER SWITCH VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.....UPDATED 12/19/12 *BF THE CONSUMER STATED THE MASTER POWER WINDOW SWITCH (ON DRIVER'S SIDE) WAS REPLACED ON 11/21/12 THE CONSUMER'S THE VEHICLE'S VIN SHOULD HAVE BEEN INCLUDED IN THE RECALL POSTED ON 10/16/12. *JS 12/21/2012

NHTSA ID
10485328
Incident
Nov 17, 2012
Mileage
155,000 mi
Visibility
Filed Sep 7, 2012
Fire reported

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AS SHE OPENED THE DRIVER SIDE WINDOW, THERE WAS SMOKE COMING FROM THE BOTTOM OF THE DOOR. THE FIRE DEPARTMENT WAS NOTIFIED WHO DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MASTER WINDOW SWITCH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY WOULD SEND A REPRESENTATIVE TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 180,592.

NHTSA ID
10474223
Incident
Sep 3, 2012
Mileage
180,592 mi
Other / unspecifiedVisibility
Filed Jun 2, 2011

TOMORROW I TAKE MY 2002 HONDA CR-V IN FOR IT'S FIFTH AIR CONDITIONER COMPRESSOR. IF IT WASN'T FOR THE CONCERN ABOUT VISIBILITY TO DEFROST/DEFOG THE WINDSHIELD IN CERTAIN WEATHER CONDITIONS, WOULD NOT BE SHELLING OUT ANOTHER $1600 PLUS TAX ON THIS RELIABILITY HIGHLY OVERRATED VEHICLE. CURRENTLY HAS ONLY 166,600 MILES ON IT. THIS TIME FAILURE IS BEING ATTRIBUTED TO THE CONDENSER FAN NEEDING REPLACEMENT ALSO. AT LEAST THIS IS THE FIRST TIME THE COMPRESSOR DIDN'T JUST COMPLETELY FAIL. BUYING IT AS A CERTIFIED USED VEHICLE ONLY HELPED WITH THE FIRST REPLACEMENT, SO I GUESS IT WAS WORTH IT, BUT CERTAINLY DIDN'T GET THE LONG TERM PEACE OF MIND EXPECTED FOR THE EXTRA COST. HONDA KNOWS THEY HAVE A PROBLEM BUT APPEAR TO NOT CARE TO HELP OWNERS COPE WITH THE EXORBITANT COST OF OWNING THIS OVER PRICED VEHICLE. *TR

NHTSA ID
10404233
Incident
Jun 2, 2011
Mileage
166,365 mi
Other / unspecifiedVisibility
Filed May 2, 2011

I HAVE A 2002 HONDA CR-V WITH 84,000 MILES ON IT. THIS VEHICLE HAS BEEN WELL MAINTAINED & HAS HAD ALL MANUFACTURER RECOMMENDED SERVICES COMPLETED AND I HAVE THE RECORDS TO PROVE IT. THE A/C COMPRESSOR EXPLODED LAST WEEK CIRCULATING METAL FILINGS INTO THE VEHICLE'S SYSTEM. THIS IS A SAFETY HAZARD BECAUSE THE ENGINE COULD SEIZE AS A RESULT OF THE PRESENCE OF METAL FILINGS THEREFORE NOT HAVING ANY POWER BRAKES, POWER STEERING, ETC. ALSO, I CANNOT USE THE DEFROST WHICH CREATES LIMITED VISIBILITY IN COOLER TEMPERATURES WHICH ALSO CREATES A SAFETY ISSUE. THIS IS A COMMON, WIDELY KNOWN PROBLEM OFTEN REFERRED TO AS "HONDA BLACK DEATH". *TR

NHTSA ID
10398594
Incident
Apr 21, 2011
Mileage
84,000 mi
Visibility
Filed Jan 10, 2011

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER SIDE WINDOW WAS RELEASED IN THE DOWNWARD POSITION WITHOUT ASSISTANCE. THE FAILURE OCCURRED BEFORE ACCESSING THE PARKED VEHICLE. THERE WAS AN EXTREMELY STRONG BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE POWER WINDOW CONTROL MECHANISM WAS MELTED WITHIN THE DOOR HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THE CONTACT THAT THE WIRING HARNESS WOULD NEED TO BE REPLACED. THE REPAIR PART WAS ORDERED AND WHEN THE PART BECAME AVAILABLE, THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 04/05/11*LJ THE DEALER FOUND THE MASTER CYLINDER SWITCH BURNT. UPDATED 07/22/22

NHTSA ID
10375369
Incident
Jan 7, 2011
Mileage
99,000 mi
Visibility
Filed Sep 12, 2007

WHAT'S GOING ON WITH THE HONDA CRV AIR CONDITIONING?????? I'VE HAD HONDA'S FOR 25 YEARS!!! I WAS DRIVING HOME FROM THE BEACH (MYR), I HEARD A CRACKLING AND A LOUD BANG NOISE, AS I WAS DRIVING AND MY A/C TOTALLY STOPPED WORKING.......WHAT'S THE STORY?????????? THIS NEVER HAPPENED BEFORE......WHAT WAS THE IMPLOSION?????

NHTSA ID
10202851
Incident
Sep 10, 2007
Mileage
96,000 mi
Heating & air conditioningVisibility
Filed Apr 12, 2007

AIR CONDITIONER SYSTEM FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. ALSO, DEFROSTER NOT WORKING PROPERLY. REPLACED BY HONDA.*AK

NHTSA ID
10187656
Incident
Nov 9, 2004
Mileage
58,780 mi
Visibility
Filed Apr 14, 2005

A CRACK APPEARED ON THE LOWER RIGHT HAND SIDE (PASSENGER SIDE) OF MY WINDSHIELD THIS MORNING. THERE IS NO EVIDENCE OF AN IMPACT SITE.*AK

NHTSA ID
10117878
Incident
Apr 14, 2005
Mileage
59,000 mi
Visibility
Filed Oct 7, 2004

MY 2002 HONDA CR-V HAS HAD A CRACKED WINDSHIELD TWICE IN TWO YEARS. THE IMPACT POINT WAS NEARLY THE SAME IN BOTH CASES - LOWER LEFT CORNER. THE FIRST CASE OCCURRED ON I-95. THE IMPACT POINT WAS NEARLY INVISIBLE TO THE EYE. I WENT TO TWO DEALERS WHO EACH FOUND THE POINT BY TRACING THE NOW HUGE CRACK WITH THE TIP OF A PEN. IT COULD BE FOUND. BOTH DENIED WARRANTY COVERAGE. THE SECOND CASE OCCURRED ON RT 1 APPROACHING THE TRENTON TRAIN STN EXIT FROM PENNSYLVANIA. THIS TIME I LOOKED ON THE INTERNET TO SEE IF THEIR WAS A KNOWN PROBLEM WITH CR-V WINDOWS. IT APPEARS THERE IS. A PROBLEM HONDA HAS ACKNOWLEDGED WITH A LITTLE ADVERTISED, GOODWILL WARRANTY. I WILL FOLLOW UP. I AM WONDERING IF THE DEALERS WERE AWARE OF THIS POLICY, BUT DENIED ANYWAY. IT WAS SUGGESTED I DOCUMENT MY ISSUE THROUGH YOUR WEB SITE. *NM

NHTSA ID
10093788
Incident
Oct 7, 2004
Mileage
15,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .