SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2004 Hyundai Santa Fe
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 303 NHTSA owner-reported complaints for the 2004 Hyundai Santa Fe, most frequently naming the suspension, brakes and airbags categories. 3 safety recalls have been issued covering this model year; and 75 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2013 | 1 | 184 |
| Dec 2013 | 1 | 185 |
| Mar 2014 | 1 | 186 |
| Apr 2014 | 2 | 188 |
| May 2014 | 5 | 193 |
| Jun 2014 | 2 | 195 |
| Jul 2014 | 2 | 197 |
| Aug 2014 | 1 | 198 |
| Sep 2014 | 6 | 204 |
| Oct 2014 | 10 | 214 |
| Nov 2014 | 7 | 221 |
| Dec 2014 | 1 | 222 |
| Jan 2015 | 2 | 224 |
| Mar 2015 | 1 | 225 |
| Apr 2015 | 2 | 227 |
| Jun 2015 | 6 | 233 |
| Jul 2015 | 3 | 236 |
| Aug 2015 | 1 | 237 |
| Oct 2015 | 3 | 240 |
| Nov 2015 | 3 | 243 |
| Dec 2015 | 2 | 245 |
| Feb 2016 | 3 | 248 |
| Mar 2016 | 3 | 251 |
| Apr 2016 | 2 | 253 |
| Jun 2016 | 1 | 254 |
| Jul 2016 | 2 | 256 |
| Aug 2016 | 3 | 259 |
| Sep 2016 | 2 | 261 |
| Oct 2016 | 1 | 262 |
| Nov 2016 | 3 | 265 |
| Dec 2016 | 3 | 268 |
| Jan 2017 | 1 | 269 |
| Feb 2017 | 1 | 270 |
| Mar 2017 | 1 | 271 |
| Aug 2017 | 2 | 273 |
| Nov 2017 | 1 | 274 |
| Dec 2017 | 1 | 275 |
| Jan 2018 | 1 | 276 |
| Mar 2018 | 1 | 277 |
| Apr 2018 | 2 | 279 |
| May 2018 | 2 | 281 |
| Aug 2018 | 1 | 282 |
| Oct 2018 | 2 | 284 |
| Nov 2018 | 1 | 285 |
| Feb 2019 | 1 | 286 |
| Mar 2019 | 1 | 287 |
| Apr 2019 | 2 | 289 |
| May 2019 | 1 | 290 |
| Aug 2019 | 1 | 291 |
| Sep 2019 | 1 | 292 |
| Oct 2019 | 2 | 294 |
| Jan 2020 | 1 | 295 |
| Mar 2020 | 1 | 296 |
| Dec 2020 | 1 | 297 |
| Jan 2021 | 1 | 298 |
| Jun 2021 | 1 | 299 |
| Aug 2021 | 1 | 300 |
| Jun 2023 | 1 | 301 |
| Oct 2023 | 1 | 302 |
| Dec 2023 | 1 | 303 |
What owners report
Complaints grouped by the component NHTSA recorded
- Suspension6918.5%
- Brakes4311.5%
- Airbags4311.5%
- Driver assistance4111.0%
- Fuel system4010.7%
- Engine3810.2%
- Electrical184.8%
- Powertrain (other)123.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
EQUIPMENT:OTHER:LABELS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2004 Hyundai Santa Fe. The contact stated that on six separate occasions, the vehicle had independently accelerated without warning. On one occasion, the vehicle had accelerated through a red light with the brake pedal depressed to the floorboard. On a separate occasion, the vehicle accelerated through the contact's garage door upon entering the driveway. The air bags did not deploy and no injuries were reported. A police report was not filed; the garage door was replaced after the crash. The vehicle was taken to an independent mechanic who could not determine the cause of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 37,000
- NHTSA ID
- 11558733
- Incident
- Jun 1, 2023
- Mileage
- 37,000 mi
In transit, it began smoking and the engine light came on. After pulling to the side, flames erupted and it became fully engulfed, followed by a small explosion. The vehicle and it’s contents were a total loss.
- NHTSA ID
- 11548969
- Incident
- Oct 5, 2023
The contact owned a 2004 Hyundai Santa Fe. The contact stated that while the son was driving approximately 25 MPH the braking system malfunctioned and when depressing the brake pedal the vehicle did not reduce speed or stop causing the vehicle to crash into the rear of a second vehicle. During the crash, the rear driver-side passenger sustained a lacerated bottom lip and dental and oral injuries. A police report was taken at the scene and the vehicle was towed and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The contact indicated that the vehicle was previously serviced for the same failure by the local mechanic. No further information was available. The failure mileage was 150,000.
- NHTSA ID
- 11524781
- Incident
- Dec 10, 2022
- Mileage
- 150,000 mi
driving in the rain hit brakes they locked up
- NHTSA ID
- 11430564
- Incident
- Jul 2, 2021
This was a recall for hundai santa fe vehicles from 2001-2006. For unknown reasons I was not aware of recall. It was for 15 years or 150 miles. It is a danger as my car leaks gas. I am at 135,000 miles. But my car is a 2004. I purchased the vehicle in the last 2 years. I believe the recall should extend till the repair is complete for the reasons as follows. 1. it can explode. 2. it is a polluter 3. Hyundai acknowledges it as faulty equipment. 4. Corporations must be resonsible or they are irresponsible. 5. Cars are expensive they must maintain as least minimum safety requirements.
- NHTSA ID
- 11420393
- Incident
- Jun 10, 2021
LAST NIGHT MY MOTHERS 2004 HYUNDAI SANTA FE CAUGHT FIRE THE CAR HAD BEEN PARKED FOR HOURS, THE KEYS WERE NOT IN THE CAR IT WAS COMPLETELY OFF. IT MADE ABSOLUTELY NO SINCE UNTILL I DONE SOME RESEARCH AND SEEN THE LAWSUIT FOR THIS SAME THING AND I WONDERED WHY THIS MODEL WAS NOT INCLUDED. I ALSO SEEN MULTIPLE PEOPLE WONDERING THE SAME THING ABOUT THEIR 2004 HYUNDAI SANTA FE. MY FATHER WAS THE ONLY ONE IAT THE HOUSE AND IN THE HOUSE HE COULD HAVE LOST HIS LIFE AND EVERYTHING THEY OWN THE ONLY WAY HE KNEW IT WAS ON FIRE WAS A NEIGHBOR SAW AND STARTED SCREAMING AND STARTED BACKING UP TO THE VEHICLE TO PULL IT AWAY FROM THE HOUSE A POLICE REPORT WAS MADE BUT WHAT IS SHE SUPPOSED TO DO FOR A VEHICLE? WHEN NO ONE EVEN STARTED THE FIRE.
- NHTSA ID
- 11387389
- Incident
- Jan 9, 2021
- Mileage
- 260,000 mi
I HAVE A 2004 HYUNDIA SANTA FE AND THE ENGINE STARTED WITH LOUD KNOCKING SOUNDS IN MY DRIVEWAY. I HAD IT TOLL TO AVONDALE EARNHARDT HYUNDIA'S DEALERSHIP. THE DIAGOSTIC WAS "FOUND ENGINE KNOCK CAN BE HEARD AT BOTTOM END OF ENGINE. FAILURE IN ROD BEARINGS IS CAUSING EXCESSIVE NOISE IN BOTTOM END. ENGINE REQUIRED" REPLACEMENT. THE CAR HAS 125,000 MILES WHICH EXCEEDS THE 100,000 POWERTRAIN WARRANTY. HOWEVER, MY ENGINE FAILURE IS THE SAME AS THE CURRENT "ENGINE FAILURE RECALLS (THETA II ENGINES) CAUSED BY MANUFACTURING PROCESSES. EXCEPT THE 2004 HYUNDIA SANTA FE WAS NOT INCLUDED ON THE RECALL LIST. I SPOKE AND SUBMITTED TWICE A COMPLIANT TO HYUNDIA CUSTOMER CARE DEPARTMENT TO REPLACE MY ENGINE AND WAS DENIED AN ENGINE REPLACEMENT. I HAVE BEEN WITHOUT A CAR SINCE NOVEMBER 20, 2020. TODAY, CUSTOMER CARE DEPARTMENT NOTIFIED ME BY PHONE OF THE SECOND REJECTION. I AM AN ELDERLY WOMAN AND RETIRED, SO FINANCES ARE LIMITED. I FEEL THAT THE ENGINE SHOULD BE REPLACED BECAUSE THAT THE "FAIR THING TO DO". THE ENGINE SHOULD NOT HAVE FAILED SO EARLY IN ITS LIFE-CYCLE. I WOULD APPRECIATE YOUR REVIEW AND A SOLUTION TO THIS PROBLEM. PERHAPS A RECALL ON MY VEHICLE.
- NHTSA ID
- 11383023
- Incident
- Nov 20, 2020
- Mileage
- 125,000 mi
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUNROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
- NHTSA ID
- 11317301
- Incident
- Mar 9, 2020
- Mileage
- 119,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
EXTERIOR LIGHTING
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
VISIBILITY; VISIBILITY/WIPER
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
ENGINE AND ENGINE COOLING
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
STRUCTURE:BODY
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 29 | 4 | 0 | 55.0 |
| 2025 | 123 | 5 | 0 | 58.7 |
| 2024 | 136 | 7 | 0 | 62.0 |
| 2023 | 204 | 1 | 0 | 50.5 |
| 2022 | 192 | 5 | 0 | 56.7 |
| 2021 | 164 | 7 | 1 | 59.7 |
| 2020 | 200 | 2 | 1 | 67.3 |
| 2019 | 192 | 2 | 1 | 63.9 |
| 2018 | 108 | 2 | 2 | 60.0 |
| 2017 | 950 | 6 | 3 | 66.5 |
| 2016 | 235 | 3 | 3 | 58.8 |
| 2015 | 254 | 2 | 3 | 59.6 |
| 2014 | 493 | 3 | 7 | 63.4 |
| 2013 | 604 | 3 | 8 | 61.2 |
| 2012 | 352 | 1 | 6 | 56.2 |
| 2011 | 181 | 3 | 5 | 62.0 |
| 2010 | 257 | 3 | 3 | 57.3 |
| 2009 | 357 | 3 | 1 | 55.6 |
| 2008 | 541 | 6 | 1 | 54.4 |
| 2007 | 682 | 9 | 2 | 56.9 |
| 2006 | 106 | 1 | 0 | 44.3 |
| 2005 | 216 | 3 | 0 | 50.2 |
| 2004Viewing | 303 | 3 | 0 | 53.3 |
| 2003 | 308 | 4 | 1 | 56.3 |
| 2002 | 165 | 4 | 1 | 54.2 |
| 2001 | 209 | 4 | 3 | 54.8 |
| 2000 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.