RoadVitals

2004 Hyundai Santa Fe

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
303
Latest Dec 6, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 18, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
39
35 injuries, 0 deaths reported

Overview

Our database contains 303 NHTSA owner-reported complaints for the 2004 Hyundai Santa Fe, most frequently naming the suspension, brakes and airbags categories. 3 safety recalls have been issued covering this model year; and 75 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Jul 18, 2014
271,773 units potentially affected
The defect: Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 “salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
The risk: If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
The remedy: Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.
Hyundai Motor CompanyManufacturer number 124View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Mar 16, 2004
17,401 units potentially affected
The defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.
The risk: IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.
The remedy: DEALERS WILL REPROGRAM THE ABS ECU. OWNER NOTIFICATION BEGAN ON MARCH 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
HYUNDAI MOTOR COMPANYManufacturer number 065View on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Dec 18, 2003
249,309 units potentially affected
The defect: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
The risk: THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.
The remedy: OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
HYUNDAI MOTOR COMPANYManufacturer number 064View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Dec 6, 2023
Crash reported

The contact owns a 2004 Hyundai Santa Fe. The contact stated that on six separate occasions, the vehicle had independently accelerated without warning. On one occasion, the vehicle had accelerated through a red light with the brake pedal depressed to the floorboard. On a separate occasion, the vehicle accelerated through the contact's garage door upon entering the driveway. The air bags did not deploy and no injuries were reported. A police report was not filed; the garage door was replaced after the crash. The vehicle was taken to an independent mechanic who could not determine the cause of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 37,000

NHTSA ID
11558733
Incident
Jun 1, 2023
Mileage
37,000 mi
Engine
Filed Oct 9, 2023
Fire reported

In transit, it began smoking and the engine light came on. After pulling to the side, flames erupted and it became fully engulfed, followed by a small explosion. The vehicle and it’s contents were a total loss.

NHTSA ID
11548969
Incident
Oct 5, 2023
Brakes
Filed Jun 1, 2023
Crash reported1 injury reported

The contact owned a 2004 Hyundai Santa Fe. The contact stated that while the son was driving approximately 25 MPH the braking system malfunctioned and when depressing the brake pedal the vehicle did not reduce speed or stop causing the vehicle to crash into the rear of a second vehicle. During the crash, the rear driver-side passenger sustained a lacerated bottom lip and dental and oral injuries. A police report was taken at the scene and the vehicle was towed and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The contact indicated that the vehicle was previously serviced for the same failure by the local mechanic. No further information was available. The failure mileage was 150,000.

NHTSA ID
11524781
Incident
Dec 10, 2022
Mileage
150,000 mi
Brakes
Filed Aug 25, 2021
Fire reported

driving in the rain hit brakes they locked up

NHTSA ID
11430564
Incident
Jul 2, 2021
Fuel system
Filed Jun 10, 2021

This was a recall for hundai santa fe vehicles from 2001-2006. For unknown reasons I was not aware of recall. It was for 15 years or 150 miles. It is a danger as my car leaks gas. I am at 135,000 miles. But my car is a 2004. I purchased the vehicle in the last 2 years. I believe the recall should extend till the repair is complete for the reasons as follows. 1. it can explode. 2. it is a polluter 3. Hyundai acknowledges it as faulty equipment. 4. Corporations must be resonsible or they are irresponsible. 5. Cars are expensive they must maintain as least minimum safety requirements.

NHTSA ID
11420393
Incident
Jun 10, 2021
ElectricalEngine
Filed Jan 10, 2021
Fire reported

LAST NIGHT MY MOTHERS 2004 HYUNDAI SANTA FE CAUGHT FIRE THE CAR HAD BEEN PARKED FOR HOURS, THE KEYS WERE NOT IN THE CAR IT WAS COMPLETELY OFF. IT MADE ABSOLUTELY NO SINCE UNTILL I DONE SOME RESEARCH AND SEEN THE LAWSUIT FOR THIS SAME THING AND I WONDERED WHY THIS MODEL WAS NOT INCLUDED. I ALSO SEEN MULTIPLE PEOPLE WONDERING THE SAME THING ABOUT THEIR 2004 HYUNDAI SANTA FE. MY FATHER WAS THE ONLY ONE IAT THE HOUSE AND IN THE HOUSE HE COULD HAVE LOST HIS LIFE AND EVERYTHING THEY OWN THE ONLY WAY HE KNEW IT WAS ON FIRE WAS A NEIGHBOR SAW AND STARTED SCREAMING AND STARTED BACKING UP TO THE VEHICLE TO PULL IT AWAY FROM THE HOUSE A POLICE REPORT WAS MADE BUT WHAT IS SHE SUPPOSED TO DO FOR A VEHICLE? WHEN NO ONE EVEN STARTED THE FIRE.

NHTSA ID
11387389
Incident
Jan 9, 2021
Mileage
260,000 mi
Engine
Filed Dec 11, 2020

I HAVE A 2004 HYUNDIA SANTA FE AND THE ENGINE STARTED WITH LOUD KNOCKING SOUNDS IN MY DRIVEWAY. I HAD IT TOLL TO AVONDALE EARNHARDT HYUNDIA'S DEALERSHIP. THE DIAGOSTIC WAS "FOUND ENGINE KNOCK CAN BE HEARD AT BOTTOM END OF ENGINE. FAILURE IN ROD BEARINGS IS CAUSING EXCESSIVE NOISE IN BOTTOM END. ENGINE REQUIRED" REPLACEMENT. THE CAR HAS 125,000 MILES WHICH EXCEEDS THE 100,000 POWERTRAIN WARRANTY. HOWEVER, MY ENGINE FAILURE IS THE SAME AS THE CURRENT "ENGINE FAILURE RECALLS (THETA II ENGINES) CAUSED BY MANUFACTURING PROCESSES. EXCEPT THE 2004 HYUNDIA SANTA FE WAS NOT INCLUDED ON THE RECALL LIST. I SPOKE AND SUBMITTED TWICE A COMPLIANT TO HYUNDIA CUSTOMER CARE DEPARTMENT TO REPLACE MY ENGINE AND WAS DENIED AN ENGINE REPLACEMENT. I HAVE BEEN WITHOUT A CAR SINCE NOVEMBER 20, 2020. TODAY, CUSTOMER CARE DEPARTMENT NOTIFIED ME BY PHONE OF THE SECOND REJECTION. I AM AN ELDERLY WOMAN AND RETIRED, SO FINANCES ARE LIMITED. I FEEL THAT THE ENGINE SHOULD BE REPLACED BECAUSE THAT THE "FAIR THING TO DO". THE ENGINE SHOULD NOT HAVE FAILED SO EARLY IN ITS LIFE-CYCLE. I WOULD APPRECIATE YOUR REVIEW AND A SOLUTION TO THIS PROBLEM. PERHAPS A RECALL ON MY VEHICLE.

NHTSA ID
11383023
Incident
Nov 20, 2020
Mileage
125,000 mi
Visibility
Filed Mar 10, 2020

TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUNROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

NHTSA ID
11317301
Incident
Mar 9, 2020
Mileage
119,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DTN DCS

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

25-BD-012H TSB

EXTERIOR LIGHTING

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

24-BD-001H

VISIBILITY; VISIBILITY/WIPER

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

23-EM-005H

ENGINE AND ENGINE COOLING

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

23-BD-007H

STRUCTURE:BODY

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Santa Fe by model year
YearComplaintsRecallsInvestigationsIssue Index
2026294055.0
20251235058.7
20241367062.0
20232041050.5
20221925056.7
20211647159.7
20202002167.3
20191922163.9
20181082260.0
20179506366.5
20162353358.8
20152542359.6
20144933763.4
20136043861.2
20123521656.2
20111813562.0
20102573357.3
20093573155.6
20085416154.4
20076829256.9
20061061044.3
20052163050.2
2004Viewing3033053.3
20033084156.3
20021654154.2
20012094354.8
2000000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.