2004 Lexus RX330

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

ON FEBRUARY 10, 2005, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED LOSS OF BRAKE POWER-ASSIST IN CERTAIN 2004 MODEL YEAR (MY) LEXUS RX330 VEHICLES BUILT THROUGH APPROXIMATELY JUNE 30, 2004.THE SUBJECT VEHICLES WERE MANUFACTURED AT TOYOTA MOTOR MANUFACTURING CANADA, INC.?S CAMBRIDGE, ONTARIO ASSEMBLY PLANT AND WERE EQUIPPED WITH VACUUM BRAKE BOOSTER ASSEMBLIES SOURCED FROM AISIN SEIKI CO., LTD (AISIN) SUBSIDIARY ADVICS NORTH AMERICA, INC. (ADVICS-NA).TO DATE, ODI IS AWARE OF 146 NON-DUPLICATIVE REPORTS THAT ALLEGE LOSS OF BRAKE POWER-ASSIST AND 6 CRASHES ALLEGEDLY CAUSED BY LOSS OF BRAKE POWER-ASSIST (RESULTING IN 1 MINOR INJURY) ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES USE A CONVENTIONAL BRAKE BOOSTER ASSEMBLY THAT CONTAINS A RUBBER DIAPHRAGM TO SEPARATE THE FORE AND AFT PRESSURE CHAMBERS.THE OUTER EDGE OF THE RUBBER DIAPHRAGM IS HELD IN PLACE VIA A RETAINING GROOVE ON THE BRAKE BOOSTER BODY.IF THE BOOSTER LOSES VACUUM (E.G., OPERATOR DEPLETES THE VACUUM BY PRESSING THE BRAKE PEDAL SEVERAL TIMES WHILE THE ENGINE IS OFF), IT MAY CAUSE THE DIAPHRAGM TO DEFORM IN THE AREA OF THE RETAINING GROOVE TO THE POINT THAT INSUFFICIENT SEAL EXISTS BETWEEN DIAPHRAGM AND BOOSTER BODY, THUS CAUSING A MOMENTARY LOSS OF BRAKE POWER-ASSIST.THE ADVICS-NA SUPPLIED DIAPHRAGM HAS SLIGHTLY DIFFERENT MATERIAL PROPERTIES COMPARED TO THE DIAPHRAGM INSIDE BRAKE BOOSTERS SUPPLIED BY ADVICS JAPAN, CORP. (ADVICS-J) AND USED ON 2004MY LEXUS RX330 VEHICLES MANUFACTURED AT TOYOTA MOTOR KYUSHU, INC.?S ASSEMBLY PLANT.THE SOFTER RUBBER USED IN THE ADVICS-NA DIAPHRAGM ALLOWS GREATER DEFORMATION AND IS LESS RESILIENT WHEN COMPARED TO THE ADVICS-J DIAPHRAGM.LOSS OF BRAKE POWER-ASSIST MOST OFTEN OCCURS AT VEHICLE START-UP AND APPEARS TO BE MORE PREVALENT IN COLDER TEMPERATURES.MOST OWNERS REPORT THAT BRAKE SYSTEM OPERATION RETURNS TO NORMAL WITHIN A FEW SECONDS AFTER VEHICLE START-UP.TESTING CONDUCTED BY THE MANUFACTURER INDICATES THAT THE ADVICS-NA DIAPHRAGM?S REDUCED ABILITY TO RETURN TO SHAPE IS EXACERBATED BY COLDER TEMPERATURES AND THAT LOSS OF BRAKE POWER-ASSIST AT START-UP MAY LAST FOR A MAXIMUM OF 95 SECONDS AT TEMPERATURES BELOW ?20 DEGREES CELSIUS.HOWEVER, THE SUBJECT VEHICLES HAVE A BACK-UP SYSTEM THAT CAN SENSE A LOSS OF BRAKE POWER-ASSIST AND ENABLE THE ABS ACTUATOR FOR BRAKE HYDRAULIC PRESSURE SUPPORT (I.E., BRAKE PEDAL FORCE ASSIST).THE MANUFACTURER WILL CONDUCT A SERVICE CAMPAIGN (LEXUS SPECIAL SERVICE CAMPAIGN #5LA) TO REPLACE THE VACUUM BRAKE BOOSTER ASSEMBLY ON ALL AFFECTED SUBJECT VEHICLES.THE ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE INSPECTING THE INTERIOR OF THE VEHICLE, HE NOTICED THAT THE DASHBOARD ON THE DRIVER'S AND PASSENGER'S SIDE AIR BAG ENCLOSURE AREA WAS CRACKED. POHANKA LEXUS (13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151, (703) 968-9100) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

NHTSA ID

11405774

Incident

May 8, 2018

Mileage

103,000 mi

HAVE HAD TO REPLACE RADIATOR 3 TIMES & WILL NEED A 4TH AT THIS TIME, SINCE 2015, WAS BOUGHT USED IN 2014. !ST REPLACEMENT 2015 2ND) 2016, 3RD) 2017, AND NOW NEEDS AGAIN. MANY WEBSITES STATE MANY DIFFERENT PROBLEMS RELATED TO MY VEHICLE, AS WELL AS OTHERS OF A NEW YEAR IE; 2005, 2006. LEXUS CLAIMS VIN IS THE ONLY SOURCE TO VERIFY IF NEEDS FIXING STATED TO ME, YET A WEBSOURCE CLUBLEXUS.COM/FORUM SHOWS A STATEMENT BY LEXUS STATING THE ISSUE IS NOT BY VIN ALONE BUT BY MAKE MODEL & YEAR. A LOCAL RADIATOR SHOP IN WESTERN STATED TO ME VIA PHONE THAT LEXUS DEALERSHIP SERVICE FOR A WHILE IN PAST HAD ORDERED MANY, MANY RADIATORS BECAUSE AS IT WAS STATED SOME KIND OF ELECTRICAL ISSUE WAS CAUSING THE ANTIFREEZE TO BECOME ACIDIC AND DESTROYING RADIATOR FROM WITHIN. THIS IS ANOTHER NOT WELL KNOWN ISSUE WITH THIS MODEL THAT SEEMS TO HAVE NOT BEEN MADE PUBLIC THAT I CAN FIND. MY RADIATOR MECHANIC THAT REPLACED MINE 2 OF THE 3 TIMES STATED THAT THE RADIATOR WAS LEAKING COULD NOT FIND ANY OTHER ISSUES IN 2015, & 2017. THIS IMPLIES THAT THE ISSUE STATED FROM PREVIOUS STATED WEBSITE ISN'T EVEN THE ISSUE THAT I'M EXPERIENCING. MY CLOSEST LEXUS DEALERSHIP IS AWARE OF THE ACIDIC PROBLEM BASED ON STATEMENT GIVEN TO ME BY THE LOCAL RADIATOR SHIP REP THAT I TALKED TO.

NHTSA ID

11234872

Incident

Jul 15, 2019

Mileage

158,000 mi

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11219601

Incident

Jun 13, 2017

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11219600

Incident

Jun 11, 2018

THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS

NHTSA ID

11189791

Incident

Jan 3, 2019

SUNROOF EXPLODED ON HIGHWAY GOING 60 MPH TEMPERATURE AT 35 DEGREES.

NHTSA ID

11186518

Incident

Mar 12, 2019

Mileage

105,000 mi

CRUISE CONTROL WILL NOT TURN ON, CANNOT OPERATE WHILE CAR IS IN MOTION ON THE HIGHWAY. 12

NHTSA ID

11161766

Incident

Dec 14, 2018

Mileage

185,000 mi

THE DASHBOARD IS CRACKING UP BAD AND WHEN I'M DRIVING I BE HERRING POPING SOUND COMING FROM THE DASHBOARD AND WHEN THE HEAT IS ON IT BE MAKING LOAD SOUND

NHTSA ID

11152798

Incident

Nov 8, 2018

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.