2004 Lexus RX330 Problems

THE SERVICE (FOOT) BRAKE IS NOT HOLDING PRESSURE AT A STOP SIGN OR STOP LIGHT WHEN THE VEHICLE IS IN DRIVE. EVEN THOUGH FOOT BRAKE IS APPLIED FULLY, VEHICLE TENDS TO MOVE FORWARD AND MAY CAUSE AN ACCIDENT WITH THE CAR/OBJECT IN FRONT OF THE VEHICLE.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V112000 (VEHICLE SPEED CONTROL) AND 10V499000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE REPAIRS WOULD BE COMPLETED WITHIN 4 TO 6 WEEKS. THE CONTACT CALLED FOR AN EXTENDED PERIOD OF TIME AND RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER. MONTHS LATER, THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2004 LEXUS RX330 TRANSMISSION JUMPS AND WILL ACCELERATE WHEN DEPRESSING BRAKE PEDAL. HAS ALMOST CAUSED A FEW ACCIDENTS. LEXUS WILL NOT HONOR ANY TSB'S DUE TO THE AGE OF THE VEHICLE. THERE ARE THOUSANDS AND THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE. *TR

I BOUGHT MY LEXUS IN 2007. IT IS A 2004 RX LEXUS 330 IT HAD 31,000 MILES WHEN BOUGHT. SINCE I HAD THE CAR MY RADIATOR WAS BROKEN AND THE LEXUS DEALERSHIP REPAIRED IT UNDER WARRANTY. BEFORE THIS I REMEMBER STOPPING TO THE DEALERSHIP BECAUSE FELT THE CAR WAS STALLING AND WAS TOLD THAT NOTHING WRONG ITS JUST I HAVE TO BE CONSISTENT THE WAY I DRIVE WITH SPEED. NOW IN 2010 I'M EXPERIENCING THE SAME PROBLEM WITH THE CAR STALLING OR LAGGING WITH THE RPM AND A LITTLE NOISE COMING FROM THE TRANSMISSION. I REALLY THINK THEY SHOULD RECALL THIS OR DO SOMETHING ABOUT IT BECAUSE I READ ALOT OF REVIEWS THAT THIS IS HAPPENING AND THE CAR DOESNT EVEN HAVE THAT MANY MILES. I SPENT ALOT OF MONEY ON THIS CAR AND THEY SHOULD TAKE THIS PROBLEMS IN CONSIDERATION REALLY. *TR

CRUISE CONTROL WILL NOT TURN ON, CANNOT OPERATE WHILE CAR IS IN MOTION ON THE HIGHWAY. 12

MY 2004 LEXUS RX330 IS JUMPING ALL OVER THE ROAD, REPAIR SHOP DIAGNOSTICS SHOW THE RIDE HEIGHT CONTROL AND AIR RIDE STRUTS HAVE FAILED CAUSING AN UNSAFE CONDITION, APPARENTLY LEXUS WAS FULLY AWARE OF THE ISSUE ONLY MAKING THIS MODEL YEAR WITH THE AIR RIDE CONTROL AND KNOWING THE SYSTEM WILL ONLY LAST TEN YEARS BEFORE FAILURE. I GUESS THEY FIGURED AFTER TEN YEARS MOST VEHICLES WOULD HAVE EITHER INSTALLED THE CONVERSION KIT OR HAVE BEEN SOLD FORWARD SO MANY TIMES THAT NEW OWNERS WOULD NOT PURSUE A SAFETY RECALL. AN ENTIRE INDUSTRY HAS BEEN CREATED TO DEAL WITH THE ISSUE RETAILING CONVERSION KITS SO MUCH SO THAT MY TOYOTA REPAIR SHOP HAS SUGGESTED INSTALLING THE CONVERSION KIT WHICH THEY OFFER. MY VEHICLE BOUNCES WHEN NAVIGATING TURNS AND BUMPS, WHILE SITTING STILL THE VEHICLE RAISES AND LOWERS INDEPENDENT OF ANYTHING MANUALLY INITIATED AND SIDE TO SIDE LIFTS AND LOWERS.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS

DASHBOARD COMPLETELY CRACKING ALL OVER. FRONT LIGHTS FOGGED OVER, CANNOT DRIVE CAR AT NIGHT TIME DUE TO THIS DUE TO SAFETY HAZARD.

RECENTLY THERE WAS A POPPING SOUND WHILE THE VEHICLE WAS TURNED ON AND WAS STATIONARY. IT RESULTED IN CRACKS ON THE FRONT PASSENGER SIDE DASHBOARD. I AM SCARED TO DRIVE THE VEHICLE AS I DO NOT KNOW WHAT HAPPENED. IS THERE A LEXUS RECALL FOR THE SAME PROBLEM?

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND EXHIBITED FRACTURES NEAR THE PASSENGER SIDE AIR BAG AREA. THE DEALER STATED THAT THE MANUFACTURER DID NOT PROVIDE THE REPLACEMENT DASHBOARD; THEREFORE, THEY WERE UNABLE TO PERFORM THE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *JS

I WAS ON MY WAY TO WORK WHEN THERE WAS A LOUD BOOM AND MY SUN ROOF EXPLODED - GLASS WENT EVERYWHERE. I AM LUCKY THAT I WAS NOT IN AN ACCIDENT. IT TURNS OUT THE SUN ROOF EXPLODED. IT WAS NOT A HOT DAY SOME CLOUDS AND THERE WAS NO ROCKS OR DEBRIS IN THE ROOF. IT TURNS OUT THAT LEXUS AN OTHER MANUFACTURES KNOW OF THIS PROBLEM BUT LITTLE IS BEING DONE ABOUT IT. THE GLASS IS BEING MADE A LOT CHEAPER AND THINNER THESE DAYS TO CUT COST. I HAVE A 2004 LEXUS RX 330 SUV. THIS SHOULD BE COVERED BY THE MANUFACTURE AND A RECALL NEEDS TO BE MADE AS IT IS A KNOW ISSUE BEFORE PEOPLE GET KILLED. *TR

I OWN 2 LEXUS 2004 RX330. BOTH OF CARS HAVE THE PASSENGER MIRROR CHANGE COLOR (CHANGE TO DARKER COLOR). ONE HAPPEN ABOUT 3 YEAR AGO. ONE HAPPEN ABOUT A YEAR AGO. *TR

HAVE HAD TO REPLACE RADIATOR 3 TIMES & WILL NEED A 4TH AT THIS TIME, SINCE 2015, WAS BOUGHT USED IN 2014. !ST REPLACEMENT 2015 2ND) 2016, 3RD) 2017, AND NOW NEEDS AGAIN. MANY WEBSITES STATE MANY DIFFERENT PROBLEMS RELATED TO MY VEHICLE, AS WELL AS OTHERS OF A NEW YEAR IE; 2005, 2006. LEXUS CLAIMS VIN IS THE ONLY SOURCE TO VERIFY IF NEEDS FIXING STATED TO ME, YET A WEBSOURCE CLUBLEXUS.COM/FORUM SHOWS A STATEMENT BY LEXUS STATING THE ISSUE IS NOT BY VIN ALONE BUT BY MAKE MODEL & YEAR. A LOCAL RADIATOR SHOP IN WESTERN STATED TO ME VIA PHONE THAT LEXUS DEALERSHIP SERVICE FOR A WHILE IN PAST HAD ORDERED MANY, MANY RADIATORS BECAUSE AS IT WAS STATED SOME KIND OF ELECTRICAL ISSUE WAS CAUSING THE ANTIFREEZE TO BECOME ACIDIC AND DESTROYING RADIATOR FROM WITHIN. THIS IS ANOTHER NOT WELL KNOWN ISSUE WITH THIS MODEL THAT SEEMS TO HAVE NOT BEEN MADE PUBLIC THAT I CAN FIND. MY RADIATOR MECHANIC THAT REPLACED MINE 2 OF THE 3 TIMES STATED THAT THE RADIATOR WAS LEAKING COULD NOT FIND ANY OTHER ISSUES IN 2015, & 2017. THIS IMPLIES THAT THE ISSUE STATED FROM PREVIOUS STATED WEBSITE ISN'T EVEN THE ISSUE THAT I'M EXPERIENCING. MY CLOSEST LEXUS DEALERSHIP IS AWARE OF THE ACIDIC PROBLEM BASED ON STATEMENT GIVEN TO ME BY THE LOCAL RADIATOR SHIP REP THAT I TALKED TO.

I GOT IN THE CAR AT 2 P.M. AFTER DRIVING 1/4 MILE IT WOULD NOT TAKE OFF FROM THE STOP SIGN IT STALLED AND LUNGED FORWARD DUE TO LOSS OF CONNECTION WHEN STEPPING ON THE GAS PEDAL. I DEPRESSED THE BRAKE AND SHIFTED FROM D TO 4 AND IT BEGAN TO SHAKE IN THE FRONT OF THE BUMPER. I PULLED OVER, PUT IT IN NEUTRAL WITH THE PARKING BRAKE ON AND MY EMERGENCY FLASHERS ON, AND OPENED THE HOOD. IT STOPPED SHAKING AND I REMOVED THE FLOOR MAT, WHICH IS ATTACHED WITH CLIPS AND WITH MY HAND, I PUSHED THE GAS PEDAL. IT HAD NO REV IN THE ENGINE, AS I WOULD EXPECT. I GOT BACK IN THE CAR AND SHIFTED TO R AND THEN WITH THE BRAKE OFF, I SHIFTED TO 4. THE CHECK ENGINE LIGHT WAS FLASHING AND VSC LIGHT AS WELL. I CAN TELL YOU FOR CERTAIN MY CAR WAS NOT OVERHEATING WHEN I TOOK IT TO SEARS AUTO CENTER WITH WARNING LIGHTS VSC AND CHECK ENGINE COMING ON INTERMITTENTLY. IF THE VEHICLE OVERHEATING WAS THE CAUSE OF THE DAMAGE THE TEMPERATURE GAUGE ON THE DASH WOULD HAVE INDICATED THAT WHEN I BROUGHT IT TO SEARS. MIKE, SERVICE ADVISOR AT LEXUS OF ROSEVILLE STATED IN AN E-MAIL TO ME THAT HIS TECHNICIAN 'FOUND # 5 CYLINDER INTAKE VALVES BENT AND STUCK. #1 CYLINDER INTAKE VALVE STICKING (WILL STAY OPEN TILL PISTON HITS AND CLOSES IT). SUSPECT VEHICLE OVERHEATED CAUSING VALVE TO STICK IN GUIDES.MY CAR WAS NOT OVERHEATING AND I THINK THE ENGINE IS DEFECTIVE. I HAD A LKQ ENGINE INSTALLED AMD IT WAS FINE FOR A MONTH BEFORE IT STARTED SOUNDING LIKE MARBLES. I THINK MY CAR IS DAMAGED DUE TO A DEFECT. I HAD JUST HAD A FUL SYNTHETIC OIL CHANGE TWO WEEKS BEFORE THIS INCIDENT OCCURRED AND PUT FOUR BRAND NEW TIRES AS WELL. I BOUGHT THE CAR WITH ONLY 101K MILES FOR $23,000 IN AUGUST 2013 AND I STILL OWE $5,000 ON MY LOAN. MY CAR HAD ALL THE SERVICE RECORDS FROM LEXUS OF ROCKVILLE, PROVING THIS CAR WAS WELL MAINTAINED BY BOTH MYSELF AND THE PREVIOUS OWNER. *TR

AS OF 3/18/2016 I PURCHASED AN NEW RADIATOR FOR A TOTAL OF $945 AT MCGRATH LEXUS DEALERSHIP IN CHICAGO ON DIVISION ST BECAUSE THE OLD RADIATOR WAS LEAKING. AS OF 3/31/2017 THE NEW RADIATOR IS NOW LEAKING AND THE CAR WOULD NOT START BECAUSE THE CAR WAS OVER HEATING. AS OF 4/1/2017 THE TIMING BELT AND WATER PUMP FOR THE STEERING WILL NEEDS TO BE REPLACED. TODAY 4/1/2017 MCGRATH LEXUS DEALER STATED I WILL COST AT LEAST $1200 WITH LABOR INCLUDED FOR THEM TO REPAIR. AFTER FURTHER RESEARCH ON RECALLS FOR MY 2004 LEXUS RX330 I DISCOVERED THESE REQUIRED REPAIRS ARE LEXUS DEAKER RECALLS. WHY WOULD MCGRATH LEXUS CHARGE ME IF THESE ARE RECALLS ON MY LEXUS.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ENGINE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS AND POWER STEERING FLUID WAS DISPENSED INTO THE RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC INFORMED THAT THE POWER STEERING PUMP AND THE POWER STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

AS OF 3/18/2016 I PURCHASED AN NEW RADIATOR FOR A TOTAL OF $945 AT MCGRATH LEXUS DEALERSHIP IN CHICAGO ON DIVISION ST BECAUSE THE OLD RADIATOR WAS LEAKING. AS OF 3/31/2017 THE NEW RADIATOR IS NOW LEAKING AND THE CAR WOULD NOT START BECAUSE THE CAR WAS OVER HEATING. AS OF 4/1/2017 THE TIMING BELT AND WATER PUMP FOR THE STEERING WILL NEEDS TO BE REPLACED. TODAY 4/1/2017 MCGRATH LEXUS DEALER STATED I WILL COST AT LEAST $1200 WITH LABOR INCLUDED FOR THEM TO REPAIR. AFTER FURTHER RESEARCH ON RECALLS FOR MY 2004 LEXUS RX330 I DISCOVERED THESE REQUIRED REPAIRS ARE LEXUS DEAKER RECALLS. WHY WOULD MCGRATH LEXUS CHARGE ME IF THESE ARE RECALLS ON MY LEXUS.

MY STEERING STARTED GETTING STIFF AND MAKING A GRINDING SOUND WITHOUT WARNING. IT WOULD THEN DISAPPEAR AFTER DRIVING FOR ABOUT 5 MINUTES. I NOTICED THIS SEEMS TO BE A COMMON PROBLEM WITH THE VEHICLE AT THE 90,000 MARK. I BOUGHT A LEXUS BECAUSE I THOUGHT THE VEHICLE WOULD BE SOLID BUT IT SEEMS LIKE EVERYTHING IS STARTING TO GO. I HAD TO REPLACE THE SUNROOF, AIR CONDITIONING PUMP, RADIATOR AND TRANSMISSION AFTER HITTING 80,000. I DON'T WANT TO PUT ANY MORE $$$ INTO THE CAR AT THIS POINT BECAUSE IT DOESN'T SEEM WORTH. ONE PROBLEM AFTER THE NEXT. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM FAILED. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE MOTOR THAT REGULATED THE AIR SUSPENSION SYSTEM FAILED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

MY 2004 LEXUS RX330 IS JUMPING ALL OVER THE ROAD, REPAIR SHOP DIAGNOSTICS SHOW THE RIDE HEIGHT CONTROL AND AIR RIDE STRUTS HAVE FAILED CAUSING AN UNSAFE CONDITION, APPARENTLY LEXUS WAS FULLY AWARE OF THE ISSUE ONLY MAKING THIS MODEL YEAR WITH THE AIR RIDE CONTROL AND KNOWING THE SYSTEM WILL ONLY LAST TEN YEARS BEFORE FAILURE. I GUESS THEY FIGURED AFTER TEN YEARS MOST VEHICLES WOULD HAVE EITHER INSTALLED THE CONVERSION KIT OR HAVE BEEN SOLD FORWARD SO MANY TIMES THAT NEW OWNERS WOULD NOT PURSUE A SAFETY RECALL. AN ENTIRE INDUSTRY HAS BEEN CREATED TO DEAL WITH THE ISSUE RETAILING CONVERSION KITS SO MUCH SO THAT MY TOYOTA REPAIR SHOP HAS SUGGESTED INSTALLING THE CONVERSION KIT WHICH THEY OFFER. MY VEHICLE BOUNCES WHEN NAVIGATING TURNS AND BUMPS, WHILE SITTING STILL THE VEHICLE RAISES AND LOWERS INDEPENDENT OF ANYTHING MANUALLY INITIATED AND SIDE TO SIDE LIFTS AND LOWERS.

CRUISE CONTROL WILL NOT TURN ON, CANNOT OPERATE WHILE CAR IS IN MOTION ON THE HIGHWAY. 12

MY ELECTRICAL WIRING HAS A HUGE ISSUE. I AM CONFIDENT THIS HAS TO BE A HAZARD OF SOME KIND! A FEW YEARS AGO I STARTED HAVING ISSUES LOCKING/UNLOCKING MY CAR DOORS WITH THE KEY FOB. ONLY ONE OR TWO DOORS WOULD LOCK/UNLOCK ON COMMAND. AFTER RESEARCH I FOUND THIS TO BE A POSSIBLE ACTUATOR PROBLEM. LEXUS ESTIMATED THE COST TO BE $700/ACTUATOR (PER DOOR). WITHOUT HAVING THE ACTUATORS FIXED JUST YET, A COUPLE OF DAYS PASSED AND I NOTICED MY TAIL LIGHT WENT OUT. THE NEXT DAY A HEADLIGHT WENT OUT. I VISITED OUR LOCAL ADVANCED AUTO WHERE THEY REPLACED MY HEADLIGHT AND ONLY 'WIGGLE' REAR TAILLIGHT RESULTING IN IT TO WORK AGAIN. UPON LEAVING, I NOTICED THAT ALL OF MY DOOR LOCKS WORKED AGAIN! THIS BULB ADJUSTMENT EFFECTED THE OTHER ELECTRICAL ITEMS. MANY MONTHS LATER, I HAVE REPLACED A HANDFUL OF BULBS AND HAD TO 'WIGGLE' TOO MANY BULBS TO COUNT. THIS EXACT ISSUE HAS NOW SUBSIDED BUT I AM STILL SEEING OTHER ELECTRICAL ISSUES THROUGHOUT. RIGHT NOW, MY WINDOW MOTOR GRINDS ON PAST THE WINDOW BEING CLOSED AND MY SUNROOF WILL NOT WORK. *TR

SPARE TIRE HOLDER RUSTED AND BROKE FREE WHILE THE VEHICLE WAS IN MOTION. FULL SIZE SPARE FELL OFF AND WAS LOST ON HIGHWAY/ROAD. THE FULL SIZE SPARE SITS UNDER THE REAR BODY OF CAR, AS SUCH WHEN THE SECURING SYSTEM FAILED I DID NOT REALIZE THAT AND THE WHEEL HAD DROPPED. THE MISSING WHEEL WASN'T REALIZED UNTIL I EXPERIENCED A FLAT TIRE.

I FIRST NOTICED CRACKS IN THE PLASTIC IN SEVERAL PLACES RUNNING VERTICALLY ON BOTH SIDES OF MY DASHBOARD AND IT LOOKED LIKE IT WAS WET. IT WAS VERY STICKY TO THE TOUCH AND LEFT A RESIDUE ON MY FINGERS LIKE PINE TAR. MY CAR IS NOT SITTING IN THE HOT SUN AND IS GARAGED FOR THE MOST PART UNLESS GOING TO THE STORE. *TR

1. I WAS DRIVING ON THE EXPRESSWAY OUTSIDE OF CHICAGO WITH MY DAUGHTER ON HER WAY TO COLLEGE. 2. THE REAR RIGHT TIRE BLEW OUT AT 65 MILES AN HOUR. FORTUNATELY I WAS IN THE RIGHT LANE AND NEAR AN EXIT. I SLOWED DOWN, EXITED AND PULLED INTO A TRUCK STOP. 3. I WAS ABLE TO GET SOMEONE AT THE TRUCK STOP TO HELP ME PUT ON THE SPARE TIRE AFTER IT WAS DETERMINED THAT THE TIRE WAS UNREPAIRABLE. I PUT THE TIRE A GOODYEAR / EAGLE RS-A / P235/55R18 99V IN THE SPARE COMPARTMENT AND WAS ABLE TO DRIVE TO CHICAGO. *TR

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE VEHICLE HAS BRIDGESTONE DUELER H/L 683 TIRES, SIZE P265/70R15. AFTER PLACING AIR IN THE TIRES, THE CONTACT DROVE FOR 42 MILES. HE REACHED HIS DESTINATION AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE HAD THREE GRAPEFRUIT-SIZED KNOTS ON THE OUTSIDE OF THE TIRE. AAA ARRIVED AND DEFLATED THE TIRE AND NOTICED THAT THE TREAD WAS SEPARATING FROM THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 95,042. UPDATED 11/07/08 *BF UPDATED 11/13/08. *JB

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE INSPECTING THE INTERIOR OF THE VEHICLE, HE NOTICED THAT THE DASHBOARD ON THE DRIVER'S AND PASSENGER'S SIDE AIR BAG ENCLOSURE AREA WAS CRACKED. POHANKA LEXUS (13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151, (703) 968-9100) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

MY KEY TO MY 2004 LEXUS 330SUV HAS BROKEN 3 TIMES. ONCE IT BROKE IN THE IGNITION. I HAVE USED MY KEY IN AN ORDINARY WAY. LEXUS HAS REPLACED THE KEYS BUT AT MY EXPENSE. I BELIEVE THERE IS SOMETHING FAULTY WITH THE IGNITION AND/OR THE KEY ITSELF. THOUGH I HAVE NOT BEEN INJURED, IT IS POSSIBLE THE KEY COULD BREAK WHILE DRIVING AND CAUSE INJURY. I REPLACED THE KEY IN 2006, 2008 AND MOST RECENTLY IN JUNE 2011. I HAVE PAID $220 EACH TIME IN 2006 AND 2008. IN 2011, I CONTACTED LEXUS INTERNATIONAL AND WAS REIMBURSED $95 FOR THE $110 PLASTIC CASING I GOT FOR THE NEW KEY AS THEY TRANSFERRED THE WIRELESS PORTION INSTEAD OF REPLACING THE ENTIRE KEY. I THINK THAT THEIR KEY AND LOCK MECHANISM SHOULD BE EXAMINED, THAT DEALERSHIPS SHOULD BE REQUIRED TO INDICATE HOW MANY OF THESE TYPES OF REPAIRS ON THIS VEHICLE HAVE BEEN MADE (WHICH ARE EXPENSIVE AND TIME CONSUMING FOR THE CONSUMER YET PERHAPS ISSUES THAT SHOULD BE REMEDIED BY THE MANUFACTURER) AND THAT A RECALL MAY NEED TO BE INITIATED. THE SERVICE MANAGER AT MY DEALERSHIP TOLD ME THERE ARE THIS HAS BEEN A RECURRENT ISSUES WITH THESE CARS FOR MANY PEOPLE AND MY TAKE ON IT (WHICH HE DIDN'T CONFIRM) IS THAT IT IS A MANUFACTURER'S ISSUE THAT MAY NEED A RECALL TO ADDRESS IT. BECAUSE I COMPLAINED TO LEXUS INTERNATIONAL THIS LAST TIME, THEY MADE ME A NEW KEY AND WAIVED THE $65 PROGRAMMING FEE WHICH WAS CONSIDERATE. HOWEVER, I STILL THINK THE MATTER NEEDS TO BE LOOKED INTO BY A NEUTRAL THIRD PARTY. *TR

WE OWN A 2004 LEXUS 330. ON A TRIP JULY 1, 2010, OUR 6-YEAR OLD DAUGHTER FELL ASLEEP IN HER BOOSTER SEAT AND THE SEATBELT SHOULDER HARNESS WENT BEHIND HER WHEN SHE FELL TO THE SIDE. WE PULLED OVER ON THE SIDE OF THE ROAD TO HELP HER GET READJUSTED. WE UNLATCHED THE BUCKLE; THE SEAT BELT WAS WRAPPED AROUND HER TORSO AND THE SEATBELT LOCKING SYSTEM MALFUNCTIONED AND WOULD NOT RELEASE. MY HUSBAND AND I BOTH WORKED TO TRY TO RELEASE HER. WE TRIED TO EXTRACT HER THROUGH THE SEATBELT, BUT IT WAS WOUND TOO TIGHTLY AROUND HER TORSO. WE TRIED TO RETRACT THE SEATBELT A BIT SO THE LOCKING SYSTEM WOULD RELEASE; HOWEVER, THE SEATBELT KEPT TIGHTENING AND LOCKING WITH EACH MOVEMENT UNTIL SHE COULD BARELY BREATHE AND THE SEATBELT WAS DIGGING INTO HER MIDSECTION NEARLY 3 INCHES ALL AROUND. SHE WAS LITERALLY BEING CRUSHED TO DEATH. PANICKED, WE SEARCHED THE CAR FOR MY HUSBAND'S SWISS ARMY KNIFE, WHICH LUCKILY HE HAD IN HIS LUGGAGE. WE WERE PARKED ON THE SIDE OF THE ROAD NOT NEAR ANY FACILITY OR TOWN - HAD WE NOT HAD A KNIFE IN THE CAR, THE MALFUNCTION OF THE SEATBELT LOCKING SYSTEM WOULD HAVE RESULTED IN A TRAGEDY. WE CAN BARELY BRING OURSELVES TO IMAGINE HOW A SEEMINGLY NORMAL INCIDENT OF A CHILD GETTING ENTANGLED IN THEIR SEATBELT COULD HAVE TURNED INTO A FATALITY. YET, THIS WOULD HAVE OCCURRED HAD WE NOT BEEN ABLE TO CUT THE SEATBELT. THERE IS NO OTHER MANUAL RELEASE AVAILABLE. OUR DAUGHTER SUSTAINED CONSIDERABLE BRUISING AROUND HER SIDES AND BACK AND PAIN IN HER ABDOMEN. 6-8 INCH LONG BRUISES. WE HAVE PHOTOS OF THIS. THIS INCIDENT WAS ALSO SEVERELY EMOTIONALLY DISTRESSFUL FOR HER AND US. WE FOUND A RECALL FOR 2006 LEXUS VEHICLES FOR THIS FAILURE OF THE SEAT BELT LOCKING SYSTEM TO DISENGAGE. OBVIOUSLY, THIS IS A PROBLEM WITH OTHER MODELS. WE HAVE CONTACTED OUR LEXUS DEALER AND WERE TOLD THE REPAIR IS NOT COVERED BECAUSE THERE IS NOT A RECALL FOR THIS MODEL. WE ARE AWAITING RESPONSE FROM LEXUS HEADQUARTERS ON HOW TO OBTAIN THE REPAIR/REPLACEMENT. *TR

TL*- THE CONTACT OWNS A 2004 LEXUS RX330. HE STATED THAT THE SEAT BELT IN THE BACK SEAT WON'T RELEASE. THERE WAS RECALL #06V023000. THE DEALER STATED THAT IT WOULD TAKE A WEEK TO GET THE PART FOR THE RECALL, BUT THE CONTACT HAS BEEN WAITING FOUR MONTHS. HE FELT THE WAIT WAS TOO LONG. THE VEHICLE CURRENTLY HAS 40,000 MILES. *AK

THE AIR CONDITIONING SYSTEM OF MY 2004 LEXUS RX330 HAS UNPLEASANT ODOR WHEN IT IS TURNED ON. I AM PERSONALLY ALLERGIC TO THE ODOR RELEASED BY THE SYSTEM. *AK