RoadVitals

2004 Lexus RX330 Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
65
Latest Jul 28, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
23%
of 287 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
10
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2004 Lexus RX330 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 65 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

The 25 most recent of 65, in the owner's own words

Brakes
Filed Jul 28, 2017

THE SERVICE (FOOT) BRAKE IS NOT HOLDING PRESSURE AT A STOP SIGN OR STOP LIGHT WHEN THE VEHICLE IS IN DRIVE. EVEN THOUGH FOOT BRAKE IS APPLIED FULLY, VEHICLE TENDS TO MOVE FORWARD AND MAY CAUSE AN ACCIDENT WITH THE CAR/OBJECT IN FRONT OF THE VEHICLE.

NHTSA ID
11011184
Incident
Jul 27, 2017
Mileage
145,000 mi
BrakesDriver assistance
Filed Mar 29, 2016

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V112000 (VEHICLE SPEED CONTROL) AND 10V499000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE REPAIRS WOULD BE COMPLETED WITHIN 4 TO 6 WEEKS. THE CONTACT CALLED FOR AN EXTENDED PERIOD OF TIME AND RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER. MONTHS LATER, THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10852270
Incident
Aug 10, 2015
BrakesDriver assistance
Filed Jan 27, 2016
Crash reported

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE BACKING UP THE VEHICLE IN THE DRIVEWAY AT A LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO THE GARAGE AND HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. DURING THE INCIDENT, THE VEHICLE FAILED TO IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000.

NHTSA ID
10822595
Incident
Jan 15, 2016
Mileage
119,000 mi
Brakes
Filed Apr 26, 2011

I HAVE HARD TIME DEPRESSING BRAKE PEDAL. I WENT TO LEXUS DEALER TO GET IT CHECKED. I THINK I PAID 170 DOLLARS AND THEY SAID IT IS OK. BUT, I STILL DO NOT LIKE THE BRAKE PEDAL NEVER BEEN SMOOTH.

NHTSA ID
10397915
Incident
Dec 1, 2010
Brakes
Filed Dec 17, 2010

2004 LEXUS RX330. CONSUMER STATES PROBLEMS WITH THE BRAKE FLUID AFTER THE VEHICLE WENT IN FOR A 30,000 MILE CLEAN UP. *KB THE CONSUMER STATED THE BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS INFORMED THAT AN AIR BUBBLE HAD FORMED IN THE BRAKE LINE, POSSIBLY CAUSED WHEN THE LINE WAS DRAINED DURING A 30,000 MILE CHECK-UP AND RESULTED IN THE BRAKE FLUID BEING SLIGHTLY LOW. THE FOLLOWING WEEK, THE BRAKE LIGHT ILLUMINATED AGAIN AND THE CONSUMER IMMEDIATELY RETURNED TO THE DEALER. IT WAS DISCOVERED THERE WAS ABSOLUTELY NO BRAKE FLUID IN THE RESERVOIR. THE BRAKE CYLINDER AND BRAKE BOOSTER WERE REPLACED. *JB

NHTSA ID
10370250
Incident
Mar 4, 2007
Brakes
Filed Aug 10, 2010
Crash reported

ON THE DATE OF THE ACCIDENT I WAS DRIVING MY 2004 LEXUS RX300 APPROACHING AN INTERSECTION WITH CARS STOPPED IN FRONT OF ME WAITING FOR THE TRAFFIC LIGHT TO CHANGE TO GREEN. ALTHOUGH I KEPT PRESSING ON THE BRAKES NOTHING HAPPENED AND I ENDED UP CRASHING INTO THE CAR AHEAD OF ME AND CAUSING A CHAIN REACTION INVOLVING FOUR (4) OTHER CARS, THEN SWERVING ONTO THE SIDE OF THE ROAD AND FINALLY COMING TO A STOP BY HITTING THE TRAFFIC LIGHT POLE. NONE OF THE AIR BAGS DEPLOYED. STILL VISIBLY IN SHOCK, I WAS HELPED OUT OF MY VEHICLE BY OTHERS WHO HAD STOPPED TO HELP INCLUDING THOSE INVOLVED IN THE ACCIDENT. THE POLICE ARRIVED SHORTLY AFTER ON THE SCENE AND BEGAN AN INVESTIGATION BY ASKING OTHER DRIVERS WHO HAD WITNESSED THE ACCIDENT. ACCORDING TO THE POLICE REPORTS, THE DRIVERS BEHIND ME CLEARLY SAW THE BRAKE LIGHTS ON THOUGH THE VEHICLE OBVIOUSLY CONTINUED MOVING. SINCE THE ACCIDENT WE HAVE TRIED TO WORK WITH OUR INSURANCE PROVIDER (METLIFE) TO DO A THOROUGH INSPECTION OF THE VEHICLE AND DETERMINE THE CAUSE OF THE ACCIDENT, BUT IT HAS BEEN ALL WITH NO AVAIL. WE HAVE BEEN KEPT IN THE DARK AS TO WHAT HAS EXACTLY BEEN DONE IF ANYTHING. THE VEHICLE IN THE MEAN TIME WAS DEEMED 'TOTALED' BY THE INSURANCE COMPANY WHO HAS SENT A CHECK. WE'D LIKE TO CLEARLY UNDERSTAND WHAT CAUSED THE ACCIDENT SINCE IT WAS NOT AN OPERATOR ERROR. PLEASE ADVISE ON HOW TO PROCEED. *TR

NHTSA ID
10348464
Incident
Jun 7, 2010
Mileage
35,402 mi
Brakes
Filed Apr 27, 2010

I HAVE 2004 LEXUS RX330. YESTERDAY, APRIL 26TH, 2010 WHILE DRIVING TO LOCAL BANK, I NEEDED TO APPLY THE BRAKES. I PUSHED ON THE BRAKE PEDAL AND IT MADE SOME WEIRD SOUND AND PEDAL WENT ALL THE WAY TO THE FLOOR AND VEHICLE HAD HARD TIME STOPPING. SOMEHOW I MANAGED TO COME BACK HOME SAFELY. THE PEDAL GOES TO FLOOR AND VEHICLE BARELY STOPS. I DO NOT SEE ANY LEAKS IN MY GARAGE WHERE VEHICLE IS ALWAYS PARKED. I TOOK IT TO THE TOYOTA DEALER AND HE SAYS MASTER CYLINDER HAS INTERNAL LEAK AND NEED TO BE REPLACED ALONG WITH BRAKE PADS BOTH FRONT AND BACK. *TR

NHTSA ID
10327709
Incident
Apr 26, 2010
Mileage
68,500 mi
BrakesTransmission
Filed Feb 23, 2010
1 injury reported

SOMEONE NEEDS TO LISTEN! I HAVE A 2004 LEXUS RX330. IT'S HAD TROUBLE FROM DAY ONE, AND I GOT NOWHERE! THEY HAVE DONE 5 UPDATES ON THE COMPUTER. NOW IT ONLY SEEMS TO HAVE TROUBLE AT 20 MPH, INSTEAD OF 40-50 AND 65-80, OF LURCHING, HESITATING, THEN TAKING OFF LIKE A BAT OUT OF HELL. IT'S HAD A "BULLETIN" ON THE FRONT BRAKES, AND SHIMMIED ALL OVER THE ROAD. I HAVE PAPER WORK ON ALL OF THIS AND MORE. YOU, THE NTSB, CAN TAKE THE CAR AND GO THRU IT, I'LL GIVE YOU THE REPAIR RECORDS. I'VE CALLED THE TOYOTA HEADQUARTERS IN 04 OR 05 BEGGING THEM TO HELP ME. A WOMAN SAID, THE CAR WAS, "PERFORMING IN THE MANNER IT WAS DESIGNED:" I SAVED A LONG TIME TO BUY MY DREAM CAR WHEN I RETIRED, NOW I HAVE A DEFECTIVE CAR, WITH ONLY 48K MILES BECAUSE OF FEAR OF DRIVING IT. PLEASE PLEASE, LISTEN TO WHAT PEOPLE WROTE BACK IN 04 ABOUT THIS CAR. ONE MAN SAID A FRIEND WORKED FOR LEXUS AND TOLD HIM THAT HIS BOSS SAID THERE WILL NEVER BE A RECALL ON THIS CAR BECAUSE OF THE AMOUNT OF CARS SOLD IN THE US AND CANADA. WE NEED HELP. MY CAR IS A LEMON. I'VE MENTIONED NUMEROUS TIMES OF PAINTING IT YELLOW AND PUTTING LEMON ALL OVER IT. PLEASE TRY TO PULL UP RECORDS BACK THEN, ALL THESE PEOPLE WERE WRITING IN WITH THE SAME PROBLEMS. NO ONE LISTENED THEN OR NOW! PLEASE, I'M BEGGING YOU. I'VE HAD 4 TOYOTA'S IN THE PAST, AND ALL 4 TOTALLY, NEVER HAD THE TROUBLE THIS 1 LEXUS HAS. THEY WERE ACTUALLY TOYOTAS. THEIR COMPLETE STATURE HAS GONE FROM YEARS OF LOYALTY BY ME AND OTHERS, AFTER ALL THE BUILT UP TRUST, GONE IN AN INSTANT! ONE RUNAWAY CAR IS ENOUGH! IT'S NOW KILLING PEOPLE. I BOUGHT IT FOR IT'S COMFORT, LOOKS, BUT MOSTLY FOR SAFETY, AND TRUSTWORTHINESS! GONE. ALL GONE! I HAVE A 91 FORD VAN I DRIVE INSTEAD OF THE LEXUS. I CALL IT A PIECE OF JUNK, NOTHING BUT TROUBLE, AND LEXUS HAD IT MORE THAN I DID THE FIRST 4 YRS. PLEASE LOOK INTO THIS ALL YOU CAN. ALL THESE PEOPLE CAN'T BE WRONG. I CAN'T EVEN SELL IT NOW. SHAME ON YOU, TOYOTA. SHAME ON YOU! GREED! THAT'S WHAT IT IS, GREED. *TR

NHTSA ID
10313417
Incident
Jan 2, 2004
Mileage
200 mi
Brakes
Filed Feb 23, 2010

LOST THE POWER BRAKE ASSIST IN VAIL COLORADO COMING DOWN THE MOUNTAIN. *TR

NHTSA ID
10313360
Incident
Sep 20, 2009
Mileage
60,000 mi
BrakesDriver assistance
Filed Feb 16, 2010
Crash reported2 injuries reported1 death reported

2 TO 3 YEARS PRIOR TO THIS ACCIDENT I WAS COMING TO A STOP LIGHT AND THE BRAKES DID NOT WORK, BUT ONLY FOR A FEW SECONDS. I REPORTED THIS TO MY HUSBAND AND HE TOOK IT TO SEVERAL MECHANICS BUT DID NOT FIND ANYTHING WRONG WITH THE VEHICLE, MY HUSBAND HAS OWNED A AUTO PARTS STORE FOR 40 YEARS AND KNOWS A FEW QUALIFIED MECHANICS. 3 PEOPLE WERE ON A FREEWAY ABOUT 1/4 MILE FROM OFF RAMP DOING ABOUT 65 MPH, WE STARTED TO MOVE OVER TO THE SLOWER LANE AS WE GOT TO THE SLOWER LANE I STEPPED ON THE BRAKES TO SLOW DOWN FOR THE OFF RAMP WHEN I FELT THE BRAKES WERE NOT WORKING, I PUMPED THE BRAKES SEVERAL TIMES TO MAKE SURE I WAS STEPPING ON THE BRAKES BUT INSTEAD OF SLOWING DOWN THE VEHICLE KEPT ACCELERATING. I DEPRESSED THE BRAKE PEDAL AS HARD AS I COULD AND HUNG ON FOR DEAR LIFE UPON ENTERING THE OFF RAMP I STRUCK ANOTHER VEHICLE AND FLIPPED THE CAR SEVERAL TIMES. I ENDED UP WITH A CRACKED STERNUM, THE PASSENGER BROKE 3 OR 4 OF HER VERTEBRA, AND PASSENGER IN THE REAR SEAT WAS FATAL. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 09/28/10 UPDATE 9/19/2011*CW

NHTSA ID
10310902
Incident
Dec 15, 2009
Mileage
81,649 mi
Brakes
Filed May 12, 2008
Crash reported

IN MAY 2007, I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT IN MY 2004 LEXUS RX330. THIS ACCIDENT OCCURRED LESS THAN 10 MILES FROM MY HOME, IT WAS A FRIGID MORNING. I WAS TRAVELING APPROXIMATELY 5 MILES PER HOUR AND THE VEHICLE BRAKES FAILED TO ENGAGE. I ATTEMPTED TO PUSH THE BRAKE PETAL TO THE FLOOR WITHOUT RESULT. THE ANTI-LOCK BRAKES DID NOT FUNCTION. THE DAMAGE TO THIS VEHICLE EXCEEDED $9500. THE BRAKES SHAKE VIOLENTLY WHEN APPLIED AND THIS HAS HAPPENED SEVERAL TIMES BEFORE AND AFTER THE ACCIDENT. AT THE TIME OF THE ACCIDENT, MY AIRBAG DID NOT EVEN DEPLOY I WAS GOING SO SLOW. I REPORTED THIS PROBLEM TO LEXUS OF SEATTLE IN OCTOBER 2006 AND THEY SAID I NEEDED A FRONT BRAKE JOB, WHICH I DID, THE ACCIDENT OCCURRED LESS THAN 6 MONTHS LATER. *TR

NHTSA ID
10227426
Incident
May 12, 2007
Mileage
71,000 mi
Brakes
Filed May 16, 2006

I PURCHASED MY RX330 SEPT. 2004 WITH 8 MILES ON IT, HOWEVER I TRAVEL OVER 150 HIGHWAY MILES A DAY. I HAVE BEEN EXPERIENCING THE EVAPORATION OF BRAKE FLUID FROM MY FLUID RESERVOIR WHICH CAUSED MY BRAKE LIGHT TO COME ON. AFTER REPLACING THE BRAKE FLUID EVERY 3-DAYS I CALLED THE DEALER AND EXPRESSED THE PROBLEM. ONCE TAKING IT IN THEY REPLACED THE FRONT BRAKES AND ADDED FLUID. THREE DAYS LATER THE BRAKE FLUID HAD EVAPORATED AND THE BRAKE LIGHT CAME ON AGAIN. I IMMEDIATELY CONTACTED THE MECHANICSBERG, PA DEALER AFTER KEEPING IT OVERNIGHT THEY STATED THAT NOTHING WAS WRONG WITH MY VEHICLE, HOWEVER I REFUSED TO TAKE IT UNTIL THEY REPRODUCED AND REPAIRED THE PROBLEM. AFTER READING THE OTHER 51 COMPLAINTS, I HAVE SEVERAL ISSUES TO DISCUSS WITH THEM. I AM VERY BLESSED THAT MY BRAKES HAVEN'T FAILED YET! I HOPE THAT ALL HAVE MADE FORMAL COMPLAINTS TO LEXUS. *NM

NHTSA ID
10157689
Incident
May 2, 2006
Mileage
65,000 mi
Brakes
Filed Jan 25, 2006
Crash reported

I NOTICED THE BRAKE PEDAL HAD TO BE PRESSED ALL THE WAY IN ORDER TO BRAKE AND WAS NOT RESPONSIVE. I HAD THE BRAKES CHECKED, AND THEY WERE FINE. I RECEIVED A LETTER FROM LEXUS REGARDING A RECALL FOR THE BRAKE BOOSTER. I WAS SCHEDULED FOR THIS SERVICE TWICE. BOTH TIMES I WAS TOLD THEY HAD NO BRAKE BOOSTERS REMAINING, AND I AM STILL AWAITING THEIR CALL BACK. I WAS RECENTLY IN A CAR ACCIDENT IN WHICH I WAS IN FULL CONTROL TRAVELING ABOUT 25 MPH AND THE BRAKES WERE NOT RESPONSIVE AGAIN. MY FOOT WAS PRESSED ALL THE WAY TO THE BOTTOM AND THE CAR DID NOT RESPOND APPROPRIATELY.*AK

NHTSA ID
10148571
Incident
Jan 6, 2006
Brakes
Filed Jan 16, 2006

BRAKE FAILURE ON LEXUS RX330. *JB

NHTSA ID
10147836
Incident
Jan 15, 2006
Brakes
Filed Jan 2, 2006

I WAS DRIVING MY 2004 RX330. IT WAS 1/2/2006 AND THE ROADS WERE DRY. THE OUTSIDE TEMPERATURE AWAS 34 DEGREES. I HAD DRIVEN MY CAR TO THE LOCAL DELI WITH NO PROBLEMS. WHEN I RETURNED TO THE CAR AND PULLED AWAY, I APPLIED THE BRAKES TO A BUCKING SOUND. THE BRAKE LIGHT WAS ON. THE BRAKES WERE SQUEALING AND I COULDN'T STOP WITHOUT APPLYING MAJOR PRESSURE TO THE BRAKES. I IMMEDIATELY PULLED THE CAR OVER TO CHECK IF I HAD ACCIDENTLY PUT THE PARKING BRAKE ON - WHICH I HADN'T. I WAITED FOR MY HUSBAND TO COME CHECK IT OUT. HE PUMPED ON THE BRAKE PEDAL FOR A WHILE AND THE BRAKES FINALLY STARTED TO WORK AGAIN AND THE BRAKE LIGHT WENT OFF. MY HUSBAND TOOK THE CAR TO THE DEALER AND THEY SAID THAT THEY PROBABLY NEEDED TO CHANGE THE BRAKE BOOSTER. *NM

NHTSA ID
10146693
Incident
Jan 2, 2006
Mileage
20,000 mi
Brakes
Filed Sep 29, 2005

DT: THE POWER BRAKES COMPLETELY FAILED. THIS HAPPENED ON SEPTEMBER 28, 2005. THIS WAS THE SECOND TIME THIS HAPPENED; THE FIRST TIME WAS ON OCTOBER 27, 2004, AND THE DEALER REPLACED THE BRAKE BOOSTER OR SOMETHING TO THE BRAKE BOOSTER. THERE WAS NO FOREWARNING, BUT ONE COULD HEAR A LITTLE NOISE WHEN PRESSING THE BRAKES, AND THAT WAS AT THE MOMENT IT HAPPENED. IT HAPPENED IN DRY PAVEMENT AND WARM WEATHER. *AK

NHTSA ID
10138086
Incident
Oct 28, 2004
Brakes
Filed Aug 3, 2005
Crash reported

DT: CALLER WAS TRYING TO PARK AND THE BRAKES DID NOT HOLD. CALLER HIT A GARAGE AND TWO OTHER VEHICLES. CALLER WAS GOING ABOUT 5 MPH. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER WILL GET BACK TO CALLER. *AK

NHTSA ID
10131235
Incident
Jul 29, 2005
Mileage
20,600 mi
Brakes
Filed Jul 22, 2005
Crash reported1 injury reported

WHILE DRIVING 25 MPH APPROACHING RED LIGHT DRIVER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. THE BRAKE PEDAL WENT TO THE FLOOR. THIS CAUSED CONSUMER'S VEHICLE TO COLLIDE WITH THE VEHICLE IN FRONT. NO DAMAGE TO VEHICLE STRUCK IN REAR AND MINIMAL DAMAGE TO FRONT BUMPER OF LEXUS. DRIVER'S RIGHT FOOT BRUISED. 1 MONTH LATER VEHICLE TAKEN TO DEALERSHIP WHERE THE BRAKE BOOSTER WAS REPLACED.*AK THE CONSUMER SUSTAIN AN INJURED FOOT AS A RESULT OF THE ACCIDENT. *NM

NHTSA ID
10111652
Incident
Jan 16, 2005
Mileage
13,800 mi
Brakes
Filed Jun 21, 2005

HIGHWAY DRIVING @ 70 MPH DRIVING AFTER 360 MILES AND 250 MILES, CONDITIONS WERE DRY AND PAVEMENT SMOOTH AND CLEAR IN BOTH CASES, NO CONSTRUCTION IN THE AREA. VEHICLE STARTED WITH A SLIGHT VIBRATION AND EVENTUALLY IT LED UP TO A SIGNIFICANT VIBRATIONS THAT SHOOK THE CHASSIS INCLUDING THE STEERING WHEEL. VIBRATION WORSENED AS THE BRAKE WAS APPLIED TO PULL OVER. THE FIRST TIME WE CHECKED VEHICLE OUTSIDE AND NOTICED NOTHING UNUSUAL AND RESTARTED TESTING THE BRAKES THE FIRST FEW HUNDRED FEET AND THE VIBRATION WAS STILL THERE DURING BRAKING BUT NO LONGER THERE WHILE DRIVING. THE SECOND OCCURANCE I COULD FEEL THE VIBRATION BUILD UP SO I STARTED TO SLOW DOWN AND AGAIN BRAKING MADE IT WORSE. I THOUGHT THIS IS A BRAKE PROBLEM SO TO CORRECT THE PROBLEM I TRIED PUTTING MY FOOT UNDER THE BRAKE PEDAL AND PULLING BACK TOWARDS ME. AFTER DOING THIS I IMMEDIATELY FELT THE VIBRATION GO AWAY. HOWEVER, FOR THE NEXT SEVERAL BRAKE SITUATIONS, THE VEHICLE STILL VIBRATED WHILE THE BRAKES WERE APPLIED. I THOUGHT THIS MIGHT BE THE MAT, HOWEVER, THE PEDAL GOES STRAIGHT UP INTO THE IP AND THE MAT CAN NOT INTERFER WITH PEDAL TRAVEL. DURING THE NEXT SEVERAL HUNDRED WE WOULD PULL BACK ON THE PEDAL. MOST CASES THE PEDAL WOULD HAVE NO TRAVAL BACK BUT ON OCCASSION WE WOULD FEEL THAT IT WOULD HAVE TRAVEL BACK. I WILL BE TAKING THIS TO A DEALER TO HAVE THIS CHECKED OUT. IT WAS ALMOST AS IF THE BOOSTER WAS CREATING A NEGATIVE VACUMN PULLING THE PEDAL TO THE FLOOR APPLYING THE BRAKE. FIRST INCIDENT WAS ON 6/10/05 ON I-80 360 MILES EAST OF CHICAGO (IN OHIO) AND THE SECOND WAS ON 6/20/05, 250 MILES WEST OF NIAGARA FALLS.

NHTSA ID
10126134
Incident
Jun 10, 2005
Mileage
8,000 mi
Brakes
Filed Jun 15, 2005

PICKING UP MY DAUGHTER AT A FRIENDS HOUSE AND FORTUNATELY WAS ONLY GOING ABOUT 5-10MPH TO A STOP SIGN WHEN MY BRAKES FAILED WITHOUT WARNING. I HAD TO PUT MY ENTIRE BODY WEIGHT ON THE PEDAL TO SLOW THE VEHICLE DOWN. THE CAR WAS TOWED BY FLATBED TO DEALERSHIP AND DETERMINED IT WAS THE BRAKE BOOSTER ASSEMBLY. AT THE SAME TIME MY FUEL INJECTOR ASSEMBLY APPARENTLY NEEDED TO BE REPLACED WHICH I HAD NO IDEA OF UNTIL I RECIEVED MY WORK ORDER SHEET. I WAS ACCUSED OF USING CHEAP GAS WHICH I ABSOLUTELY NEVER USED. I ONLY USE THE HIGHEST GRADE OF FUEL IN MY VEHICLE SO THEY COULD GIVE ME NO OTHER REASON FOR THE COINCIDENCE. IT SEEMS LIKE MANY 2004 RX330'S HAVE BEEN HAVE ALOT OF BRAKE ISSUES BUT LEXUS' ANSWER TO THE PROBLEM IS THAT IF THE PROBLEM CAN BE FIXED THEN THE CAR IS RUNNING ACCORDING TO SPECIFICATIONS. MY QUESTION TO THEM WAS CAN THEY FIX THE PROBLEM OF THE LOSS OF A LIFE WHEN THIS UNSAFE VEHICLE PRODUCES THAT PROBLEM? I HAVE ALSO HAD TO HAVE BRAKE ROTOR PADS REPLACED AT 15,000 MILES WHICH ACCORDING TO THE SERVICE TECH WAS OUT OF THE ORDINARY BUT NOT ACCORDING TO A LEXUS CUSTOMER SATISFACTION ADMINISTRATOR. I FIND IT APPALLING THAT LEXUS IS NOT STANDING BEHIND ITS PRODUCT TO HAVE THESE UNSAFE VEHICLES TAKEN OFF THE ROAD INSTEAD THEY ARE WILLING TO RISK CONSUMERS LIVES NATIONWIDE.... SO MUCH FOR CUSTOMER SATISFACTION.

NHTSA ID
10125414
Incident
Feb 27, 2005
Brakes
Filed May 24, 2005
Crash reported

ON JANUARY 17, 2005 I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT IN MY 2004 LEXUS RX330. THIS ACCIDENT OCCURRED LESS THAN 1 MILE FROM MY HOME, ON MY OWN STREET, 1-2 MINUTES AFTER LEAVING MY HOME. IT HAD SNOWED THE NIGHT BEFORE AND THE ROADWAY WAS STILL SNOW/ICE COVERED, IT WAS A FRIGID MORNING. I WAS TRAVELING APPROXIMATELY 15 MILES PER HOUR AND THE VEHICLE BRAKES FAILED TO ENGAGE. I ATTEMPTED TO PUSH THE BRAKE PETAL TO THE FLOOR WITHOUT RESULT. THE ANTI-LOCK BRAKES DID NOT FUNCTION. THE DAMAGE TO THIS VEHICLE EXCEEDED $8000. DAYS AFTER THE DAMAGE TO THE VEHICLE WAS FIXED MY HUSBAND TOOK THE VEHICLE TO THE LEXUS OF TOWSON DEALERSHIP TO HAVE THE BRAKING MECHANISM LOOKED AT. DURING THE DRIVE TO THE DEALERSHIP (IN SIMILAR, SNOW COVERED/FRIGID CONDITIONS) MY HUSBAND WAS ABLE TO REPRODUCE THIS PROBLEM, AGAIN JUST AFTER LEAVING OUR HOME. THE DEALERSHIP (A 40 MINUTE DRIVE FROM OUR HOME) WAS UNABLE TO REPRODUCE THIS PROBLEM AND TOLD US TO CALL BACK IF THE PROBLEM OCCURRED AGAIN. TODAY, MAY 24, 2005, WE WERE INFORMED DURING A ROUTINE OIL CHANGE THAT THERE MAY BE A PROBLEM WTH THE BRAKES AND THAT A CAMPAIGN WAS UNDERWAY TO INVESTIGATE. I WANTED TO FORMALLY ADD MY VEHICLE TO THIS LIST OF COMPAINTS.

NHTSA ID
10122016
Incident
Jan 17, 2005
Mileage
7,400 mi
BrakesOther / unspecified
Filed Apr 18, 2005

I HAVE A LEXUS RX 330, 2004. STARTING IN APRIL 2004 RIGHT AFTER I PURCHASED IT ON MARCH 31, 2004 I HAVE HAD BRAKE PROBLEMS WITH THIS CAR. IT WOULD JOLT WHEN YOU WERE APPLYING THE BRAKES, AND PULL TO THE SIDE. THIS WAS REPORTED BY PHONE, AND DURING ITS FIRST CHECK UP AT 1000 MILES. TOLD THEY COULD NOT FIND ANYTHING. CONTINUED PROBLEM. TOLD SAME AT 5000 MILE CHECK UP, BUT THEY REPLACED BRAKE BOOSTER ANYWAY. WHILE BACKING OUT OF DRIVE BRAKES FAILED, AND VEHICLE RAN INTO A YARD. THEN BRAKE LIGHT CAME ON. LEXUS DEALER SENT CAR CARRIER TO PICK UP. DRIVER SAW THERE WERE NO BRAKES AND LIGHT WAS ON. TOLD BY DEALERSHIP THE BRAKES WORKING AND LIGHT ON, BUT REPLACED BRAKE BOOSTERS AGAIN. THIS TIME SUPPOSEDLY WITH ANOTHER TYPE. I WAS ASSURED EACH TIME NOTHING WRONG WITH CAR. KEPT DRIVING IT, AND CAR WOULD CONTINUE TO JOLT, AND PULLED TO SIDE WHILE STEADILY APPLYING BRAKES. EVEN TO THE POINT IT WOULD BREAK TRACTION IN RAIN. HAD CAR PICKED UP AGAIN,, AND THEY TOLD ME THIS TIME IT WAS A CHIP WHICH CONTROLLED THE BAFFLE SYSTEM THAT CONTROLLED THE BRAKES. I REFUSED TO LET THEM WORK ON IT, AND ASKED LEXUS AT THIS TIME TO BUY THE CAR BACK UNDER THE GA LEMON LAW WHICH WAS VERY CLEAR ABOUT MAJOR SYSTEM FAILURE SUCH AS BRAKES. HIS BUY BACK PROCESS HAS BEEN GOING ON SINCE FEBRUARY. THE CAR HAS BEEN AT THE DEALERSHIP UNABLE TO BE DRIVEN. SIGNED A CONTRACT WITH LEXUS TO BUY IT BACK OVER 45 DAYS AGO AND THEY STILL HAVE NOT GIVEN ME MY MONEY.*AK

NHTSA ID
10118070
Incident
Apr 1, 2004
Mileage
100 mi
Brakes
Filed Apr 9, 2005

AT FREEWAY SPEEDS, APPLIED BRAKES, AND CAR SHOOK SEVERLY, STEERING WHEEL SHOOK AND MOVED ABOUT 4 INCHES, LEFT AND RIGHT. I PULLED OFF FREEWAY. THINKING I HAD A FLAT. NO FLAT. ROTORS WERE RED HOT. I LET IT COOL, CHECKED THE EMERGENCY BRAKE, IT WAS OFF. NO WARNING LIGHTS WERE ON IN THE DASH. LEXUS REPLACED ROTORS, BRAKE PADS PER SOME BULLETIN: TSIB BR004-04 43512-48081 T-1 9B T-2 13. *AK

NHTSA ID
10116645
Incident
Mar 25, 2005
Mileage
12,901 mi
Brakes
Filed Apr 8, 2005

VEHICLE HAS EXPERIENCED 2 TOTAL BRAKE FAILURES. WHEN APPLYING THE BRAKES , THE VEHICLE FAILED TO STOP. THE PEDAL WENT DOWN TO THE FLOOR. OWNER TOWED THE VEHICLE BACK TO THE DEALER AND HAD THE VEHICLE SERVICED AFTER BEING THERE FOR 10 DAYS. APPROXIMATELY 30 DAYS LATER THIS PROBLEM RE-OCCURRED. OWNER HAD THE BRAKE ACTUATOR ASSEMBLY AND PADS REPLACED. PROBLEM STILL OCCURS. *NM *NM

NHTSA ID
10113045
Incident
Dec 6, 2004
Mileage
11,261 mi
Brakes
Filed Mar 28, 2005

2004 LEXUS RX330 HAS PROBLEMS WITH THE VACUUM SYSTEM FOR THE BRAKE EQUIPMENT.*MR THE BRAKE BOOSTER FAILED CAUSING THE BRAKES TO FAIL WHILE BACKING OUT OF A DRIVEWAY. THE BRAKES WOULD LSO LOCK UP AND THE PEDAL WOULD TRAVEL TO THE FLOOR. *NM

NHTSA ID
10117310
Incident
Dec 26, 2004

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