2004 Lexus RX330 Body & structure Problems

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11219601

Incident

Jun 13, 2017

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11219600

Incident

Jun 11, 2018

THE DASHBOARD IS CRACKING UP VERY BAD

NHTSA ID

11149805

Incident

Oct 2, 2018

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED SEVERE CRACKING. THE CONTACT WAS CONCERNED THAT THE DEBRIS FROM THE CRACKING COULD POTENTIALLY BECOME SHRAPNEL THAT COULD CAUSE INJURY IN THE EVENT OF AN AIR BAG DEPLOYMENT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST SINCE IT WAS CONSIDERED A COSMETIC FAILURE. THE FAILURE MILEAGE WAS 116,000.

NHTSA ID

11128719

Incident

Mar 11, 2018

Mileage

116,000 mi

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED MELTING AND CRACKING. ALSO, SEVERAL SECTIONS OF THE DASHBOARD SEPARATED AND FELL OFF. IN ADDITION, WHILE DRIVING, A GLARE FROM THE SUNLIGHT WAS PRESENT ON THE MELTED DASHBOARD, WHICH CAUSED A VISIBILITY HAZARD. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER( LEXUS OF COOL SPRINGS, 1636 WESTGATE CIR, BRENTWOOD, TN) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID

11104098

Incident

Mar 1, 2018

Mileage

92,000 mi

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND EXHIBITED FRACTURES NEAR THE PASSENGER SIDE AIR BAG AREA. THE DEALER STATED THAT THE MANUFACTURER DID NOT PROVIDE THE REPLACEMENT DASHBOARD; THEREFORE, THEY WERE UNABLE TO PERFORM THE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *JS

NHTSA ID

10926817

Incident

Nov 1, 2014

Mileage

60,000 mi

MY DASHBOARD HAS BEEN RECALLED AND MINE IS SPLIT AND KEEPS GETTING LARGER ESPECIALLY WHERE THE PASSENGER AIRBAG IS LOCATED. LEXUS TOLD ME IN JULY 2015 THAT THE "DASHBOARDS WILL BE RELEASED AT THE END OF THIS MONTH." THAT DID NOT HAPPEN. THE RESPONSE THAT I RECEIVED AS TO WHETHER MY AIRBAGS WERE TAKATA, LEXUS RESPONDED, "UNFORTUNATELY WE DO NOT HAVE DATA ON THE MANUFACTURER....BUT CAN ASSURE YOU THAT ...THE AIRBAGS...ARE NOT UNDER ANY RECALL AT THIS TIME." I AM SUPPOSE TO FEEL GOOD DRIVING MY CAR WITH THAT STATEMENT? THEY HAVE ALWAYS KNOWN EVERY PART IN MY CAR BY VIN #. I AM ALSO DRIVING AROUND WITH THE HEADLIGHTS' EXCESSIVE MOISTURE AFTER THEY FINALLY COULD REPLACE THOSE. ALLUDING ME THAT I WOULD BE ABLE TO GET THE DASHBOARD FIXED AT THE END OF JULY, I HELD OFF GET THAT REPAIRED UNTIL I COULD DO ALL THREE. NOW, I BELIEVE THAT THE HEADLIGHTS' REPAIR WILL BE AT MY EXPENSE. WHEN IS NHTSA.DOT.GOV GOING TO ENFORCE THE RECALLS? I & MANY OTHERS ARE DRIVING DEATH VEHICLES!!! ARE MY CHILDREN GOING TO HAVE TO SUE BOTH YOU & LEXUS FOR NEGLECT? I, & NUMEROUS OTHERS, THOUGHT THAT WE WERE PAYING YOU TO PROTECT US. WHEN ARE YOU GOING TO PROTECT US INSTEAD OF JUST RECORDING OUR ISSUES?

NHTSA ID

10789837

Incident

Jan 1, 2014

MY 2004 LEXUS RX330 HAS HORRIBLE PAINT ISSUES ON THE FRONT BUMPER. PAINT STARTED CHIPPING OFF IN HUGE SECTIONS AND IT LOOKS TERRIBLE. THIS HAS ONLY HAPPENED ON THE FRONT BUMPER AND THE REAR VIEW MIRRORS. SEEMS LIKE THE PAINT IS DEFECTIVE IN THESE AREA'S. SO DISAPPOINTED. ALSO THE TRANSMISSION IS MESSED UP. SEEMS LIKE IT HOPS IN BETWEEN 1-2 RPM. I EVEN HAD THE TRANSMISSION REBUILT AND IT STILL DIDN'T FIX THE ISSUE. IT STILL DOES IT. I HAVE HEARD THAT THIS IS A MAJOR ISSUE WITH THESE VEHICLES.

NHTSA ID

10731457

Incident

Jul 1, 2014

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT INDICATED THAT THERE WAS AN INTERMITTENT LEAK COMING FROM THE MOON ROOF CAUSING MOLD TO DEVELOP WITHIN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON SEVERAL OCCASIONS. THE TECHNICIAN WAS NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHO INDICATED THAT THERE WAS A REAR BODY SEAM LEAK AND THAT THE RIGHT FRONT MOON DRAIN WAS IMPROPERLY ROUTED. THE DEALER RESEALED THE RIGHT FRONT MOON ROOF DRAIN AND REROUTED IT, ALONG WITH RESEALING BOTH TAIL LAMP BUCKETS. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT THE CARPET NEEDED TO BE REPLACED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE CONTINUING LEAK AND MOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/07/14*LJ UPDATED 9/5/2017*CN

NHTSA ID

10655404

Incident

Jun 9, 2014

I OWN A 2004 LEXUS RX 330. AS HAS BEEN WIDELY REPORTED ON THE INTERNET, THE DASHBOARD IN THESE CARS HAS A TENDENCY TO CRACK AND PEAL, PARTICULARLY AROUND THE AREA ABOVE THE PASSENGER AIRBAG. AT THE OUTSET THIS APPEARS TO BE A COSMETIC ISSUE. HOWEVER, WHEN I RECENTLY WENT TO AN AUTO UPHOLSTERY SHOP TO INQUIRE ABOUT REPAIR, THE TECHNICIAN BECAME ALARMED BECAUSE I -- LIKE PRESUMABLY MANY OTHERS -- HAD SOUGHT TO INITIATE A TEMPORARY REPAIR BY PLACING HEAVY-DUTY DUCT TAPE OVER THE CRACKED AREA. THE TECHNICIAN ADVISED ME TO IMMEDIATELY REMOVE THE DUCT TAPE BECAUSE OF HIS CONCERN THAT IT WOULD INTERFERE WITH THE DEPLOYMENT OF THE AIRBAG. THUS, IN THIS INSTANCE, WHILE THE ACTUAL PROBLEM MAY ONLY BE COSMETIC, THE TENDENCY OF CONSUMERS TO SEEK TO TEMPORARILY REPAIR THE ISSUE PARTICULARLY GIVEN THE PROHIBITIVE COST OF DASHBOARD REPLACEMENT AS A PROPER REPAIR?? CREATES A SITUATION OF GRAVE CONCERN FOR PASSENGER SAFETY. I HAD DRIVEN THE CAR THOUSANDS OF MILES WITH THE DUCT TAPE COVERING THE AIRBAG WITHOUT A THOUGHT TO THE RISK I WAS TAKING. *TR

NHTSA ID

10643993

Incident

Sep 1, 2014

Mileage

150,000 mi

OVER THE LAST 2 MONTHS I HAVE NOTICED A DETERIORATION OF THE DASHBOARD AS CRACKS AND PEELING HAVE OCCURRED . THE REST OF THE VEHICLE IS IN FINE CONDITION. I ASSUME THAT THE FLORIDA CLIMATE HAS SOMETHING TO DO WITH IT. HOWEVER, I MUST POINT OUT THAT MY VEHICLE IS NORMALLY PARKED IN THE BASEMENT OF A CONDOMINIUM WHERE I HAVE BEEN RESIDING DURING THE ENTIRE PERIOD THAT I HAVE OWNED THE VEHICLE. I DID CALL THE CUSTOMER RELATIONS DEPT. OF LEXUS AND WAS INFORMED THAT THE WARRANTY HAD EXPIRED AFTER 4 YEARS OR 50,000 MILES. I HAPPENED TO EXAMINE A 1990 MERCEDES BENZ SEDAN AND NOTICED THAT THE DASHBOARD WAS COMPLETELY INTACT. I UNDERSTAND FROM MEDIA COVERAGE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE DASHBOARD'S CONDITION. *TR

NHTSA ID

10632315

Incident

Aug 1, 2014

APPROXIMATELY A YEAR AFTER PURCHASING MY 2004 LEXUS RX330 FROM A DEALERSHIP THE DASH BOARD STARTED TO CRACK. EVENTUALLY, IT TRAVELED ACROSS THE ENTIRE DASH BOARD. I CONTACT LEXUS CORPORATE OFFICE TO COMPLAIN. AFTER REFERRING ME TO A LOCAL DEALERSHIP TO EXAMINE IT AND TAKE PHOTOS AND WRITE UP THE DAMAGE, THEY LATER TOLD ME IT WAS NOT COVERED UNDER THE WARRANTY WHICH I ALREADY KNEW. HOWEVER, THEY ADMITTED IT WAS DUE TO INFERIOR AND FAULTY MATERIAL LEXUS USED IN 2004 THRU 2006 IN THEIR MODELS AND ALSO TOYOTA DASHBOARDS. THE COST TO REPLACE THE DASH IS $2,500 THIS IS MY 3RD LEXUS SUV BUT IT WILL BE MY LAST! I FEEL LEXUS SHOULD BE RESPONSIBLE TO REPLACE THE DASH BOARDS. *TR

NHTSA ID

10632283

Incident

Sep 3, 2012

Mileage

79,000 mi

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THE DASHBOARD HAD DEVELOPED A CRACK AND STARTED TO MELT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DECLINED TO REPAIR OR DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10630495

Incident

Jan 18, 2012

Mileage

120,000 mi

I FIRST NOTICED CRACKS IN THE PLASTIC IN SEVERAL PLACES RUNNING VERTICALLY ON BOTH SIDES OF MY DASHBOARD AND IT LOOKED LIKE IT WAS WET. IT WAS VERY STICKY TO THE TOUCH AND LEFT A RESIDUE ON MY FINGERS LIKE PINE TAR. MY CAR IS NOT SITTING IN THE HOT SUN AND IS GARAGED FOR THE MOST PART UNLESS GOING TO THE STORE. *TR

NHTSA ID

10628876

Incident

Jul 1, 2013

Mileage

51,565 mi

MY 2004 LEXUS RX330'S DASHBOARD HAS BEEN CRACKING SINCE THE DAY I PURCHASED IT. THE VEHICLE ORIGINATED IN FLORIDA AND NOW IN SOUTH CAROLINA. THE HEAT AND HUMIDITY HAVE DESTROYED THIS CAR! WHEN I PURCHASED IT USED, THE DASHBOARD HAD A COUPLE OF CRACKS IN IT SO I ASSIDUOUSLY USED A WINDOW SHIELD EVERY SINGLE TIME I GET OUT OF THE VEHICLE. THE TASK IS SUCH A HABIT THAT I EVEN DO THIS UNNECESSARILY AT NIGHT! THE HEAT INSIDE THE CAR STILL COMPLETELY MELTS THE DASH TO NO AVAIL. SOMETIMES WHEN I TURN THE KEY, MY FINGERNAIL WILL ACCIDENTALLY TOUCH THE DASH MATERIAL (IT WRAPS SO IT SURROUNDS THE IGNITION) AND THE MATERIAL WILL COME OFF UNDER MY FINGERNAIL. CRANKING YOUR VEHICLE IS NOT A FORCEFUL ENDEAVOR EITHER, IT IS GENTLE AND I AM VERY CONSCIOUS NOT TO TOUCH THE DASHBOARD MATERIAL BECAUSE OF THIS MELTING ISSUE. ONE WOULD THINK THAT A BRAND SUCH AS LEXUS WOULD BE EMBARRASSED TO HAVE THESE VEHICLES SEEN IN PUBLIC! *TR

NHTSA ID

10627053

Incident

Aug 1, 2012

THE DASHBOARD ON MY 04 LEXUS RX 330 HAS BE DISINTEGRATING BEFORE MY EYES. IT IS MELTING AND CRACKING GETTING WORST EVERYDAY. *TR

NHTSA ID

10622377

Incident

May 5, 2008

MY 2004 LEXUS RX 330 DASHBOARD COVER IS ALL CRACKED UP IN ALL DIRECTIONS AND IS VERY STICKY DUE TO THE HOT AND HUMID FLORIDA WEATHER. THE DEALER IS REFUSING TO FIX THIS ISSUE. *TR

NHTSA ID

10621063

Incident

Sep 1, 2009

Mileage

60,000 mi

THE LEXUS DEVELOPED A SERIES OF CRACKS RUNNING THROUGHOUT THE PLASTIC DASHBOARD. THE CRACKS WORSENED OVER TIME. *JS

NHTSA ID

10617379

Incident

Jul 4, 2012

Mileage

38,000 mi

THE DASHBOARD LEATHER MATERIAL HAS CRACKED INCOME APART ON TOP OF WHERE THE PASSENGER AIRBAG SITS. *TR

NHTSA ID

10593025

Incident

May 1, 2012

Mileage

100,000 mi

THE VEHICLE DASHBOARD HAS EXPERIENCED ABNORMAL CRACKING AND DECOMPOSITION THROUGHOUT. IT STARTED WITH HAIRLINE CRACKS WHICH SPREAD ALL THROUGH THE DASH. SINCE THE DASH STARTED TO TURN STICKY/GUMMY, PIECES OF THE DASH STARTED FALLING OFF NEAR THE ENDS (E.G. WHERE THE DASH MEETS THE GLOVE COMPARTMENT). OF CONCERN IS AIRBAG DEPLOYMENT IN CASE OF AN ACCIDENT. FOR EXAMPLE, SINCE THE DASH HAS BEEN COMPROMISED AND HAS CRACKS, WOULD THE AIRBAG DEPLOYMENT CAUSE THE DASH TO SPLINTER AND SHOOT PIECES AT THE CAR'S OCCUPANTS? WOULD THE STICKINESS OF THE DASH CAUSE THE AIRBAG DEPLOYMENT TO FAIL SINCE IT CAN STICK TO THE DASH DUE TO IT'S NEWLY ACQUIRED ADHESIVE PROPERTIES? VISIBILITY CONCERNS ARISE DUE TO THE REFLECTIONS OF THE DASH ON THE WINDSHIELD. SINCE THE DASH CAN NO LONGER BE KEPT CLEAN BECAUSE EVERYTHING STICKS TO IT, BOTHERSOME REFLECTIONS ARE CAST ON THE WINDSHIELD DURING CERTAIN LIGHTING CONDITIONS. THE LOCAL LEXUS DEALERSHIP AND LEXUS CORPORATE WAS NOTIFIED AND THEY INSPECTED THE VEHICLE. THEY SAID THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY AND SINCE MY VEHICLE HAD NOT BEEN SERVICED AT THE DEALERSHIP, THEY WOULD NOT PAY TO REPLACE THE DASH; THEY DID OFFER A 25% DISCOUNT FOR THE COST OF THE PARTS. FROM MY RESEARCH, IT APPEARS FAULTY MATERIALS MAY HAVE BEEN USED BY TOYOTA/LEXUS FOR A PERIOD OF SOME YEARS AS THERE ARE MANY REPORTS OF THIS SAME CONDITION HAPPENING TO OTHER OWNERS. SINCE THERE ARE SAFETY CONCERNS INVOLVED, I BELIEVE LEXUS SHOULD BE RESPONSIBLE AND REPLACE THE FAULTY DASHBOARDS. *TR

NHTSA ID

10588943

Incident

Jan 8, 2010

I WAS RECENTLY GIFTED MY MOTHER'S 2004 LEXUS RX330 AND HAVE BEEN NOTICING FOR SOME TIME NOW AN EXTENSIVELY CRACKED DASHBOARD THAT HAD BEEN GETTING PROGRESSIVELY WORSE FOR THE PAST SEVERAL YEARS. IN ADDITION, THERE ARE SEVERAL STICKY SPOTS ON THE DASH WHICH APPEARS TO BE MELTING MATERIAL. I HAVE SEEN THIS COMPLAINT ONLINE REPEATEDLY FROM OTHER RX330 OWNERS AND WAS WONDERING IF THERE IS A CLASS ACTION SUIT. THERE IS STILL AN EXTENDED WARRANTY ON THE CAR. AFTER CONTACTING THE DEALERSHIP IN MIAMI THEY HAVE REFUSED TO COVER THE ENTIRE COST OF REPAIR. THIS IS CLEARLY A MANUFACTURER DEFECT. *TR

NHTSA ID

10551680

Incident

Aug 1, 2013

Mileage

51,000 mi

I WAS DRIVING SOUTHBOUND ON THE 405 IN LOS ANGELES. I WAS BEGINNING TO CHANGE LANES AND WAS LOOKING INTO MY DRIVER'S SIDE REAR VIEW MIRROR WHEN I OBSERVED THE MOLDING COME OFF OF THE LEFT REAR QUARTER PANEL WINDOW AND STRIKE THE HOOD AND WINDSHIELD OF THE CAR BEHIND ME. IT OCCURRED TO ME HOW DANGEROUS THIS COULD HAVE BEEN IF A MOTORCYCLIST HAD BEEN FOLLOWING ME. IT COULD HAVE EASILY HIT HIM OR HER DIRECTLY IN THE FACE. IN RESEARCHING THE INTERNET FOR A PRICE ON THE MOLDING, I HAVE SINCE LEARNED A LARGE NUMBER OF RX330 OWNERS HAVE HAD THIS ISSUE. ADDITIONALLY, I HAVE LEARNED THAT LEXUS DOES NOT SELL THE MOLDING SEPARATELY. INSTEAD, THEY SELL THE ENTIRE WINDOW ASSEMBLY, AND I HAVE SEEN POSTINGS OF SOME OWNERS PAYING AS MUCH AS $400.00 TO HAVE A DEALER REPLACE THE WINDOW. THIS ITEM SHOULD NOT BE REGULARLY LAUNCHING ITSELF OFF OF THESE VEHICLES ENDANGERING OTHERS ON THE ROADWAY. LEXUS SHOULD BE RETROFITTING THESE VEHICLES WITH IMPROVED MOUNTING FOR THIS MOLDING INSTEAD OF CHARGING OWNERS FOR THE COMPANY'S MISTAKE. WITH THE NUMBER OF THESE VEHICLES ON THE ROAD, IT SEEMS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE FOLLOWING ONE OF THESE VEHICLES IS INJURED OR WORSE. *TR

NHTSA ID

10543842

Incident

Aug 18, 2013

Mileage

104,800 mi

THIS VERY METICULOUSLY MAINTAINED GARAGED VEHICLE BEGAN TO CRACK OVER THE TOP OF THE AIRBAG ON THE PASSENGERS SIDE. IT CONTINUES TO GROW. IT IS NOW VERTICALLY CRACKED ABOUT 4 INCHES. IT IS ALWAYS GARAGED PARKED AT WORK AND AT HOME. THE SUN HAS HAD ZERO EFFECT ON THIS OVER THE LAST TWO YEARS OF OWNERSHIP. NOT SURE PRIOR TO THE 2 YEARS. I SEE FROM THE INTERNET THIS SEEMS TO BE A COMMON ISSUE WITH THIS CAR. *TR

NHTSA ID

10535872

Incident

Aug 1, 2013

Mileage

119,000 mi

FRONT END COLLISION IN 2004 LEXUS RX 330 WITH 206,000 MILES GOING APPROXIMATELY 55 MPH. CAR IS TOTALED PER INSURANCE ADJUSTER. DRIVER AND THREE CHILDREN IN CAR. NO SERIOUS INJURIES. NO AIRBAGS DEPLOYED. HAVE CONTACTED LEXUS AND AM AWAITING ANSWER. CAR HAS BEEN TO DEALERSHIP SEVERAL TIMES SINCE PURCHASED AND NOTHING MENTIONED ABOUT AIRBAG ISSUE. *TR

NHTSA ID

10514249

Incident

May 17, 2013

Mileage

206,000 mi

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD ON TOP OF THE AIR BAG AND OTHER LOCATIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE DEALER PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

NHTSA ID

10483725

Incident

Jan 19, 2012

Mileage

105,000 mi