SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 Hyundai Santa Fe
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 165 NHTSA owner-reported complaints for the 2002 Hyundai Santa Fe, most frequently naming the suspension, engine and brakes categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 50 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2011 | 1 | 78 |
| Jul 2011 | 1 | 79 |
| Aug 2011 | 2 | 81 |
| Sep 2011 | 1 | 82 |
| Nov 2011 | 1 | 83 |
| Dec 2011 | 1 | 84 |
| Jan 2012 | 1 | 85 |
| Feb 2012 | 3 | 88 |
| Jun 2012 | 1 | 89 |
| Jul 2012 | 1 | 90 |
| Sep 2012 | 1 | 91 |
| Oct 2012 | 2 | 93 |
| Dec 2012 | 1 | 94 |
| Jan 2013 | 1 | 95 |
| Jun 2013 | 2 | 97 |
| Jul 2013 | 2 | 99 |
| Aug 2013 | 1 | 100 |
| Sep 2013 | 1 | 101 |
| Dec 2013 | 1 | 102 |
| Feb 2014 | 1 | 103 |
| Mar 2014 | 1 | 104 |
| May 2014 | 1 | 105 |
| Jun 2014 | 2 | 107 |
| Jul 2014 | 1 | 108 |
| Aug 2014 | 4 | 112 |
| Sep 2014 | 4 | 116 |
| Oct 2014 | 1 | 117 |
| Nov 2014 | 2 | 119 |
| Dec 2014 | 3 | 122 |
| Jan 2015 | 3 | 125 |
| Feb 2015 | 3 | 128 |
| Mar 2015 | 3 | 131 |
| May 2015 | 1 | 132 |
| Sep 2015 | 1 | 133 |
| Oct 2015 | 1 | 134 |
| Nov 2015 | 1 | 135 |
| Dec 2015 | 1 | 136 |
| Jul 2016 | 2 | 138 |
| Aug 2016 | 1 | 139 |
| Mar 2017 | 1 | 140 |
| Apr 2017 | 1 | 141 |
| Jun 2017 | 1 | 142 |
| Aug 2017 | 1 | 143 |
| Jan 2018 | 1 | 144 |
| Feb 2018 | 2 | 146 |
| May 2018 | 2 | 148 |
| Jun 2018 | 1 | 149 |
| Sep 2018 | 2 | 151 |
| Oct 2018 | 2 | 153 |
| Nov 2018 | 1 | 154 |
| Jan 2019 | 1 | 155 |
| May 2019 | 2 | 157 |
| Jul 2019 | 1 | 158 |
| Mar 2020 | 1 | 159 |
| Sep 2020 | 1 | 160 |
| Nov 2020 | 1 | 161 |
| Feb 2021 | 1 | 162 |
| Mar 2021 | 1 | 163 |
| Oct 2021 | 1 | 164 |
| Jul 2023 | 1 | 165 |
What owners report
Complaints grouped by the component NHTSA recorded
- Suspension5928.0%
- Engine2411.4%
- Brakes2110.0%
- Body & structure178.1%
- Steering167.6%
- Driver assistance167.6%
- Electrical125.7%
- Powertrain (other)83.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSUSPENSION:REAR
EQUIPMENT:OTHER:LABELS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
REAR TRAILING ARM CORROSION FAILURE
IN A LETTER DATED APRIL 14, 2009, HYUNDAI-KIA AMERICA TECHNICAL CENTER, INC (HYUNDAI) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 85,000 MODEL YEAR (MY) 2001 THROUGH 2003 HYUNDAI SANTA FE VEHICLES MANUFACTURED PRIOR TO JANUARY 27, 2003, THAT ARE REGISTERED AND OPERATED IN THE FOLLOWING SALT BELT STATES AND THE DISTRICT OF COLUMBIA:CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN.HYUNDAI IS RECALLING THE VEHICLES TO REMEDY A CONDITION WHERE INTERNAL CORROSION OF EITHER THE RIGHT OR LEFT REAR TRAILING ARMS MAY RESULT IN FRACTURE OF THE AFFECTED ARM WHILE DRIVING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL AND A CRASH.THE REAR TRAILING ARMS WILL BE INSPECTED IN THE RECALLED VEHICLES USING A PROCEDURE DEVELOPED BY HYUNDAI TO MEASURE METAL THICKNESS.PARTS WITH PERFORATIONS FROM CORROSION OR WITH METAL BELOW THE SPECIFIED THICKNESS WILL BE REPLACED WITH REDESIGNED TRAILING ARMS.IF THE MINIMUM METAL THICKNESS IS MET, DRAINAGE HOLES AND AND RUST PROOFING MATERIAL WILL BE ADDED TO THE EXISTING REAR TRAILING ARMS.ALTHOUGH NOT SUBJECT COMPONENTS OF THIS INVESTIGATION, HYUNDAI NOTED IT WOULD PERFORM A SIMILAR PROCEDURE FOR THE FRONT SUBFRAMES OF THE SUBJECT VEHICLES. ODI'S ANALYSIS OF COMPLAINT DATA REVEALED THAT 99% OF ALL CONSUMER COMPLAINTS RELATED TO TRAILING ARM CORROSION WERE FROM VEHICLES EITHER ORIGINALLY SOLD OR OPERATED IN SALTBELT STATES. SIMILARLY 92% OF THE WARRANTY CLAIMS WERE FROM VEHICLES ORIGINALLY SOLD OR OPERATED IN SALTBELT STATES.ODI IDENTIFIED 30 REAR TRAILING ARM FRACTURE INCIDENTS THROUGH ANALYSIS OF COMPLAINT AND WARRANTY INFORMATION AND CONSUMER INTERVIEWS.TWENTY-NINE (29) OF THE FRACTURE INCIDENTS INVOLVED VEHICLES IN STATES COVERED BY THE RECALL.BASED ON HYUNDAI'S DECISION TO CONDUCT A SAFETY RECALL THIS ENGINEERING ANALYSIS IS CLOSED.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The starter motor housing bottom ear bracket that holds the bolt to the transmission has broken off on 3 different starters in the same exact spot on all 3.
- NHTSA ID
- 11531011
- Incident
- Jul 1, 2023
While dragging the trash can back to the house, I was approaching fence in front of the house, at a slow speed, as I applied the brakes the car started to accelerate. Pressing down harder on the brakes ,it felt like stepping on a brick, with no braking taking place the car accelerated at a high rate. At this time the car crashed into the left side of the garage and continued into the cement porch taking out the fence, fill tube, and vent tube of the oil tank. At this time I push gear shift into N and turned off the engine. At this time there is damage done to house and car is now totaled with no injuries. Hate to think what would have happened if this happened at the major 4 lane intersection 1 mile from my home.
- NHTSA ID
- 11436961
- Incident
- Oct 14, 2021
I WAS RIDING DOWN THE ROAD AND FELT THE CAR FEEL AS IF IT WAS FLOATING. THE NEXT THING I KNOW THE CAR FEELS LIKE THE TIRE CAME OFF AND IT HAD. RUSTED COMPLETELY OFF. I HAD TWO CHILDREN IN THE CAR AND CAME VERY CLOSE TO BEING HIT IN THE REAR BECAUSE I LOST CONTROL OF THE VEHICLE. IT SEEMS AS IF IT IS THE CONTROL ARM BAR. THIS INCIDENT HAPPENED ON GALL BLVD. ZEPHYRHILLS FL.
- NHTSA ID
- 11398868
- Incident
- Mar 1, 2021
- Mileage
- 190,000 mi
TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE HIS CLIENT WAS DRIVING AT 55 MPH, SHE EXPERIENCED WHAT SHE THOUGHT WAS A FLAT TIRE ON THE REAR OF THE VEHICLE. AS THE CLIENT BEGAN TO PULL OVER, THE ENTIRE PASSENGER'S SIDE REAR CONTROL ARM COLLAPSED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT'S CLIENT HAD THE VEHICLE TOWED TO HIS INDEPENDENT MECHANIC SHOP WHERE HE DISCOVERED THAT THE ENTIRE LOWER REAR CONTROL WAS CORRODED AND HAD DETACHED FROM THE VEHICLE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) HOWEVER, UPON SPEAKING WITH TWIN CITY HYUNDAI (3024 ALCOA HWY, ALCOA, TN 37701) THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.*DT*JB
- NHTSA ID
- 11394833
- Incident
- Dec 30, 2020
- Mileage
- 160,000 mi
MY 2002 HYUNDAI SANTA FE IS SHARPLY JERKING TO THE RIGHT ITS ALMOST IMPOSSIBLE TO STOP IT SOUNDS AS IF THE CAR IF GOING TO FALL INTO PEICES IM A DISABLED MOM WITH ONE ONE THE WAY I CAN'T DRIVE FOR FEAR IM GOING TO LOSE THE WHEEL AND CRASH
- NHTSA ID
- 11374022
- Incident
- Nov 22, 2017
- Mileage
- 1,900,000 mi
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT UPON INSPECTION OF HIS REAR BRAKES, HE NOTICED EXCESSIVE CORROSION ON THE REAR TRAILING ARMS LOCATED BY THE COIL SPRINGS. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) WHICH HE LINKED TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
- NHTSA ID
- 11361082
- Incident
- Aug 25, 2020
- Mileage
- 150,000 mi
THIS SANTA FE HAS A REAR RIGHT TRAILING ARM THAT HAS COMPLETELY RUSTED AND HAS ALSO DISINTEGRATED THE WHEEL BEARING ASSEMBLY, WHEEL HUB, EMERGENCY BRAKE CABLE AND SPRING. I CHECKED THE WEBSITE FOR A RECALL ON THIS VEHICLE, THERE IS A RECALL FOR THE REAR TRAILING ARMS, BUT THIS VIN NUMBER WAS NOT PART OF THE RECALL. THIS VEHICLE HAS BEEN REGISTERED IN THE NORTHEAST "SALT BELT" AND SHOULD HAVE BEEN INCLUDED IN THE RECALL. BECAUSE OF THIS OVERSIGHT BY NOT INCLUDING THIS VIN ON THE RECALL IT HAS CAUSED MASSIVE CORROSION ON ALL ATTACHED PARTS. THE RIGHT REAR SIDE HAS BEEN MORE AFFECTED THAN THE REAR LEFT SIDE. I WOULD GREATLY APPRECIATE ANY ASSISTANCE YOU COULD PROVIDE ME IN PROVIDING A REMEDY FOR THIS SITUATION
- NHTSA ID
- 11316877
- Incident
- Dec 6, 2019
FRAME RUSTED THROUGH ON AT LEAST LEFT SIDE WHERE THE CONTROL ARM IS BOLTED.. PREVIOUSLY REAR TRAILING ARM RUSTED THROUGH.
- NHTSA ID
- 11234120
- Incident
- Jul 23, 2019
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
EXTERIOR LIGHTING
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
VISIBILITY; VISIBILITY/WIPER
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
ENGINE AND ENGINE COOLING
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
STRUCTURE:BODY
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 29 | 4 | 0 | 55.0 |
| 2025 | 123 | 5 | 0 | 58.7 |
| 2024 | 136 | 7 | 0 | 62.0 |
| 2023 | 204 | 1 | 0 | 50.5 |
| 2022 | 192 | 5 | 0 | 56.7 |
| 2021 | 164 | 7 | 1 | 59.7 |
| 2020 | 200 | 2 | 1 | 67.3 |
| 2019 | 192 | 2 | 1 | 63.9 |
| 2018 | 108 | 2 | 2 | 60.0 |
| 2017 | 950 | 6 | 3 | 66.5 |
| 2016 | 235 | 3 | 3 | 58.8 |
| 2015 | 254 | 2 | 3 | 59.6 |
| 2014 | 493 | 3 | 7 | 63.4 |
| 2013 | 604 | 3 | 8 | 61.2 |
| 2012 | 352 | 1 | 6 | 56.2 |
| 2011 | 181 | 3 | 5 | 62.0 |
| 2010 | 257 | 3 | 3 | 57.3 |
| 2009 | 357 | 3 | 1 | 55.6 |
| 2008 | 541 | 6 | 1 | 54.4 |
| 2007 | 682 | 9 | 2 | 56.9 |
| 2006 | 106 | 1 | 0 | 44.3 |
| 2005 | 216 | 3 | 0 | 50.2 |
| 2004 | 303 | 3 | 0 | 53.3 |
| 2003 | 308 | 4 | 1 | 56.3 |
| 2002Viewing | 165 | 4 | 1 | 54.2 |
| 2001 | 209 | 4 | 3 | 54.8 |
| 2000 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.