2002 Hyundai Santa Fe Brakes Problems

While dragging the trash can back to the house, I was approaching fence in front of the house, at a slow speed, as I applied the brakes the car started to accelerate. Pressing down harder on the brakes ,it felt like stepping on a brick, with no braking taking place the car accelerated at a high rate. At this time the car crashed into the left side of the garage and continued into the cement porch taking out the fence, fill tube, and vent tube of the oil tank. At this time I push gear shift into N and turned off the engine. At this time there is damage done to house and car is now totaled with no injuries. Hate to think what would have happened if this happened at the major 4 lane intersection 1 mile from my home.

NHTSA ID

11436961

Incident

Oct 14, 2021

WHEN APPLYING BRAKES, THE ABS ACTIVATES ON DRY GROUND AND FEELS LIKE YOU MIGHT NOT STOP. CAR HAS BEEN TEST DRIVEN WITH A COMPUTER ATTACHED TO MAIN COMPUTER AND ALL WHEEL SENSORS ARE WORKING. AT THIS TIME NO ONE CAN FIND OUT WHY THIS IS HAPPENING. I THINK ONE DAY THE BRAKES WILL FAIL.

NHTSA ID

11139986

Incident

Oct 1, 2018

AT LOW SPEEDS THE BRAKES LOCK UP AND THE CAR GOES INTO A JERKING MOTION WHILE APPROACHING A STOP LIGHT AND WHILE GOING INTO A STORE PARKING LOT. THE CAR IS HARD TO STEER AND STOP AND THE BRAKES MUST BE DEPRESSED HARDER THAN NORMALLY REQUIRED. THIS HAPPENS WHEN THE CAR GETS WET BUT ALSO DURING DRY TIMES. THE ABS LIGHT HAS BEEN COMING ON.

NHTSA ID

11100178

Incident

Apr 28, 2014

Mileage

148,200 mi

ON 6/17/14 MY CARS FRONT RIGHT WHEEL FELL OFF. I FOUND TWO RECALLS ON THE INTERNET FOR THE FRONT AND REAR SUSPENSION SYSTEM. THE CAR WAS TOWED/REPAIRED FOR 782.00. IN JULY 2014, HYUNDAI MADE AN INSPECTION OF THE WORK. I ASKED FOR REIMBURSEMENT FOR THE RECALL BUT WAS DECLINED AS NOT BEING WITHIN A CAMPAIGN. RECENTLY, THE REAR BRAKES, ROTORS, AND CALIPER WERE REPLACED (FOR THE SECOND TIME). .AFTERWARD, A NOISE I HEARD BECAME LOUDER. ON 8/11/16 THE NOISE WAS DIAGNOSED. IT WAS FOUND THAT NEW SHOCKS WERE NEEDED, AND "REAR PASSENGER LOWER CONTROL ARM IS STARTING TO ROT FROM RUST AND CAUSE NOISE." I WAS TOLD TO HAVE IT REPAIRED BY HYUNDAI. I BOUGHT THE CAR FROM NATIONAL AUTO SALES IN GLASSBORO, NJ. HYUNDAI APPARENTLY DID NOT KNOW I AM THE OWNER OF THE CAR, AND I NEVER RECEIVED ANY RECALL NOTICES FROM HYUNDAI. THE VEHICLE HAS HAD ENGINE AND SENSOR PROBLEMS AND MANY OTHERS. I WANT TO AVOID ANOTHER ACCIDENT. HYUNDAI SHOULD REPAIR RECALL #NHTSA 09V123000 FREE OF CHARGE. THE FRONT SUSPENSION IS NOW CAMPAIGN 124 AS OF 10/16/14, FOUR MONTHS AFTER THE ACCIDENT. I AM SEEKING REIMBURSEMENT FOR THE COST OF 782.00 TO HAVE MY VEHICLE TOWED AND REPAIRED. PLEASE URGE HYUNDAI TO RECOGNIZE A CAMPAIGN FOR THE REAR SUSPENSION FOR MY VEHICLE SO THAT I CAN HAVE THIS ADDITIONAL SITUATION RECTIFIED TO PREVENT AN ACCIDENT FROM TAKING PLACE AGAIN.I BELIEVE THAT ALMOST ALL OF THE REPAIRS TO THE HYUNDAI I OWN HAVE BEEN RECALLED AND I SHOULD NOT HAVE HAD TO PAY. I UNDERSTAND THAT IT WAS FOUND THAT CARS MANUFACTURED IN ALABAMA WERE ALL PART OF MANY RECALLS AND OBVIOUSLY OTHER PLANTS VEHICLES ARE TOO. THE EXPENSES SHOULD NOT HAVE BEEN MY RESPONSIBILITY. THE REPAIRS COST ROUGHLY 5600.00 SINCE NOVEMBER 2011 WHEN I BOUGHT THE CAR.FOR 5000.00. THE AIR CONDITIONER AS WELL NEVER WORKED. THAT REPAIR WOULD COST ANOTHER 400.00.

NHTSA ID

10895479

Incident

Aug 11, 2016

Mileage

153,778 mi

THE ABS SYSTEM LIGHT HAS TURNED ON. IT HAPPENED BEFORE THE ABOVE DATE, STOPPED COMING ON, AND NOW HAS RETURNED. I PUT BRAKE FLUID IN THE LITTLE COMPARTMENT UNDER THE HOOD. THE LIGHT GOES OUT TEMPORARILY. PEP BOYS TOLD ME THE PROBLEM IS ABS RELATED. ALSO, A VERY COSTLY JOB. THE CAR ALSO HAS A PROBLEM ACCEPTING GAS. I HAVE BEEN TOLD THAT THE GAS MAY BE POURING INTO THE TANK TOO FAST AT THE STATION AND SPLASHING ON THE SIDE OF THE TANK MAKING THE PUMP THINK IT IS FULL. PEP BOYS TOLD ME THAT IT IS A PROBLEM WITH EVAPORATION AND THAT IT IS A VERY COSTLY JOB OF ROUGHLY 1000.00. AMERICA SHOULD BE A MORE ETHICAL AND MORAL COUNTRY. THE CONSUMER SHOULD NOT BE "RIPPED OFF"" AFTER CHOOSING TO PURCHASE A USED VEHICLES. FOREIGN CARS SHOULD NOT BE ALLOWED INTO THIS COUNTRY WHEN THEY HAVE DEFECTS. ALL USED VEHICLES SHOULD HAVE TO CONFORM TO STATE INSPECTIONS AND GARAGE INSPECTIONS BEFORE OFFERING IT TO THE CONSUMER. CONSUMERS SHOULD GET A CLEAN BILL OF HEALTH FROM THE DEALERSHIP ABOUT THE CAR. MONEY IS SO PRECIOUS AND RARE. WHY ARE WE EXPECTED TO SPEND IT ON A "LEMON?" I WENT TO A USED CAR DEALERSHIP AND THE CAR HAD A MULTITUDE OF PROBLEMS THAT WERE NOT REVEALED. I PAID FAR TOO MUCH FOR A USED CAR WITH PROBLEMS. I HAVE MADE A LOT OF REPAIRS. I RE-PURCHASED THE CAR IN REPAIR COSTS. CARS ARE NOT LIKE CLOTHING WHEREBY YOU TRY IT ON AND IF IT DOESN'T FIT YOU DON'T BUY IT. A CAR SHOULD UNDERGO INTENSE INSPECTION BY THE STATE BEFORE A DEALERSHIP CAN PUT IT ON THEIR LOT. THE INSPECTION SHOULD CREATE MORE VALIDITY ABOUT THE AMOUNT CHARGED FOR A USED CAR. IT WOULD BE A GOOD WAY TO SPEND TAXPAYER DOLLARS, GIVEN THE CURRENT COST OF TAXES.

NHTSA ID

10760903

Incident

Aug 1, 2015

Mileage

172,000 mi

IN REFERENCE TO ANOTHER COMPLAINT, 10670197: THE ABS TONE RINGS, THE TOOTHED WHEELS ON THE END OF THE AXLE, RUST AND CRACK. THIS IS WHAT CAUSES THE INTERMITTENT PUMP ACTIVATION AND UNSAFE BRAKING CONDITION. I TOO HAVE NOTICED THAT THIS SITUATION HAS CAUSED RECALLS ON NEWER VEHICLES BUT NOT THE 2002. THIS MAY BE DUE TO THE FACT THAT THE ABS WAS INTRODUCED LATE IN 2002 AND MAY BE 2003 EQUIPMENT. *TR

NHTSA ID

10676435

Incident

Feb 1, 2014

Mileage

13,500 mi

SHORTLY AFTER HAVING A COMPLETE BRAKE OVERHAUL (ROTORS, CALIPERS, PADS, SHOES, ETC) STARTED EXPERIENCING THE ABS/TRAC CONTROL LIGHTS RANDOMLY COMING ON AND OFF. HAD TO MECHANIC AND FOUND NO FAULT ISSUES. LIGHTS CONTINUED TO RANDOMLY COME ON AND OFF, AT DIFFERENT SPEEDS AND BRAKING. SHORTLY THEREAFTER, STARTED HEARING THE ABS MOTOR RUN WITH AND WITHOUT THE LIGHTS COMING ON. TAPPING THE BRAKE PEDAL STOPPED THE ABS MOTOR/PUMP FROM RUNNING AND WOULD ELIMINATE WHAT APPEARED TO BE ELIMINATED THE PUMP RESETTING ITSELF. APPROXIMATELY 3 MONTHS AGO, THE ISSUE AFFECTED BRAKING DISTANCES, IN HAT YOU MAY BE STOPPING AT A LIGHT OR STOP SIGN AND THE ABS MOTOR WOULD ACTIVATE, EVEN ON DRY PAVEMENT AND SIGNIFICANTLY INCREASE STOPPING DISTANCE. THIS HAS ALMOST CAUSED AN ACCIDENT ON MULTIPLE OCCASIONS, NOT ONLY WITH OTHER VEHICLES BUT WHEN PULLING THE CAR INTO MY, OR A SHOPS' GARAGE. HAVING BEEN RESEARCHING I HAVE FOUND NUMEROUS COMPLAINTS OF 2002 SANTA FE'S HAVING THE SAME ISSUES, AND HAVE FOUND THAT HYUNDAI HAS ISSUED SERVICE BULLETINS THAT ARE ABS ASSOCIATED, BUT THERE HAS BEEN NO ACTION TO RECALL OR FIX THE ISSUES. I DO NOT UNDERSTAND WHY THERE HASN'T BEEN A RECALL, AS THERE HAVE BEEN RECALLS FOR WHAT APPEARS TO BE THE SAME ISSUE ON LATER YEAR VEHICLES, SO IT WOULD APPEAR THAT THIS IS A SYSTEMIC PROBLEM WITH THE SANTA FE MODEL ABS BRAKING SYSTEMS. *TR

NHTSA ID

10670197

Incident

Jul 4, 2014

Mileage

145,000 mi

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 27 MPH, THE CONTACT HEARD AN UNUSUAL NOISE INSIDE AND OUTSIDE THE VEHICLE. THE BRAKE, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY TWO DIFFERENT PRIVATE MECHANICS. BOTH MECHANICS OFFERED DIFFERENT OPINIONS OF WHAT CAUSED THE FAILURE. THE FRONT BRAKES OR THE FRONT DRIVER SIDE COIL SPRINGS COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION) BECAUSE THE CONTACT DID NOT RECEIVE THE SECOND RECALL NOTIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. ..UPDATED 11/12/14 *BF

NHTSA ID

10641647

Incident

Mar 26, 2014

THE ABS SYSTEM IS ACTIVATING RANDOMLY, INCREASING THE LENGTH OF A STOP. IT WILL ACTIVATE AT 0MPH (STOPPED) OR ANY SPEED; THE INDICATION IS THE PUMP RUNNING AND A VIBRATION IN THE BRAKE PEDAL. I DETERMINED THAT THE PROBLEM IS THAT BOTH FRONT ABS RELUCTOR (TOOTHED WHEELS) RINGS ARE BROKEN. THE SYSTEM (ABS, TRACS) FAILS COMPLETELY AS INDICATED BY THE DASH MONITOR, AT A SUSTAINED 50MPH OR HIGHER. SEARCHING ON THE INTERNET, I FOUND THAT THIS IS A COMMON PROBLEM WITH SOME VEHICLES. HOWEVER, SINCE IT IS DUE TO CORROSION, IT CAN TAKE AN LONG TIME TO APPEAR. CONTACTING HYUNDAI, THEY INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEREFORE NOT COVERED. I CANNOT EVEN FIND OUT HOW TO REPLACE THE RINGS IN THE FACTORY SHOP MANUAL, THOUGH THEY APPEAR TO BE HEAT SHRUNK ON. IF NEEDS BE, I WILL REPAIR THE EXISTING RINGS WITH A SPOT WELDER OR NEW RINGS BUT DO THINK THAT THIS WAS A FACTORY DEFAULT AND SHOULD BE COVERED BY HYUNDAI. THANK YOU *TR

NHTSA ID

10554261

Incident

Sep 1, 2013

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH AND APPROACHING A TRAFFIC STOP, THE BRAKE PEDAL BEGAN TO VIBRATE WITH A WHINING NOISE UPON ENGAGEMENT. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE ABS HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10536130

Incident

Apr 1, 2013

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AND DRIVING AT LOW SPEEDS, THE ANTI-LOCK BRAKES WOULD THEN ENGAGE INDEPENDENTLY. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10393957

Incident

Sep 1, 2010

Mileage

140,000 mi

TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN A SLIGHT DECLINE, PRESSURE WAS APPLIED TO THE BRAKES AND SHE HEARD A GRINDING SOUND. THE BRAKES DID NOT FUNCTION AND AFTER REPEATED PRESSURE TO THE EMERGENCY BRAKE HE WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME AND BEGAN TO RECUR MORE FREQUENTLY. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS AND INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. BOTH THE FRONT AND REAR BRAKES HAVE BEEN REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 100,000.

NHTSA ID

10346280

Incident

Jul 30, 2006

Mileage

65,000 mi

PREMATURE RUSTING OF POWERSTERING 2 (5 YEAR), & TRANSMISSION 2 (6 YEAR ), & BRAKE (7 YEAR), STEEL LINES . AND ABS, TRACTION CONTROL SENSOR RING ON FRONT DRIVE WHEELS SHAFT, RUST & SPLIT, NEEDED TO REPLACE AXLES AS THE ONLY FIX. RIGHT FRONT AXLE TO TRANSMISSION CASE SEAL SLIPS OUT AND LEAKS OIL HAS BEEN REPAIRED 5 TIMES UNDER WARRANTY & STILL NEED TO BE PUT BACK IN A OIL CHANGES (3000MILES) ON 2002 HYUNDAI SANTA FE . *TR

NHTSA ID

10296870

Incident

Mar 17, 2007

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE ATTEMPTING TO DECELERATE THE BRAKE PEDAL FELL TO THE FLOOR. HE HAD USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE BRAKE LINE HAD RUPTURED. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 56000.

NHTSA ID

10295592

Incident

Dec 5, 2009

Mileage

56,000 mi

TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHEN THE CONTACT ENGAGED THE BRAKE PEDAL, SHE HEARD A THUMP AND MOMENTS LATER THE PARKING BRAKE LIGHT APPEARED ON THE DASHBOARD. A LOCAL MECHANIC STATED THAT THE ABS LIGHT NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70000. UPDATED 11/06/09 *BF THE CONSUMER STATED THE ABS MASTER CYLINDER FAILED. SHE STATED SHE HAD NO BRAKES AND WENT THROUGH A RED LIGHT AND HAD TO PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO STOP. UPDATED 11/09/09

NHTSA ID

10288572

Incident

Oct 3, 2009

Mileage

70,000 mi

2002 HYUNDAI SANTA FE GLS. WHEN MODERATELY BRAKING TO SLOW DOWN TO EXIT THE INTERSTATE THE CAR RAPIDLY DECELERATED AND VIBRATED VIOLENTLY. PULLED OVER AND COULD NOT GET THE CAR TO GO OVER 20 MPH. MY INITIAL IMPRESSION WAS THAT THE TRANSMISSION WAS FAILING. THIS HAPPENED RANDOMLY ON SEVERAL OCCASIONS. THE 2ND TIME IT OCCURRED I HAD THE CAR TOWED TO THE NEAREST HYUNDAI DEALER. DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. I DROVE THE CAR BACK WITHOUT INCIDENT AND DROPPED IT OFF AT THE HYUNDAI DEALER THAT SOLD ME THE CAR. THEY HAD THE VEHICLE FOR SEVERAL DAYS BEFORE THEY COULD REPRODUCE THE PROBLEM. THE DIAGNOSIS WAS A FAULTY BRAKE SYSTEM MASTER CYLINDER AND PROPORTIONING VALVE. COST OF THE REPAIR WAS OVER $500. I INVESTIGATED THIS PROBLEM AT VARIOUS HYUNDAI FORUMS ON THE INTERNET AND LEARNED THAT THIS SAME PROBLEM HAS BEEN REPORTED ON OTHER HYUNDAI VEHICLES (INCLUDING MY GENERATION OF SANTA FE). I FEEL THAT ANY BRAKE SYSTEM FAILURE IS A SERIOUS SAFETY DEFECT THAT SHOULD BE INVESTIGATED. *TR

NHTSA ID

10277988

Incident

Jun 30, 2009

Mileage

85,669 mi

TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. ON MAY 27, 2008, WHILE DRIVING BETWEEN 1-20 MPH, THE ABS LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT STOP. THE CONTACT WAS ABLE TO AVOID CRASHING SEVERAL TIMES BY APPLYING THE HAND BRAKE. ON JUNE 17, 2005, SHE TOOK THE VEHICLE TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 04V131000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE); HOWEVER, THEY COULD NOT DUPLICATE THE FAILURE IN THE 2002 MODEL. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE BACK TO THE DEALER FOR A DIAGNOSIS. THE CONTACT WILL TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 50,744 AND CURRENT MILEAGE WAS 115,864.

NHTSA ID

10229227

Incident

Jun 17, 2005

Mileage

50,744 mi

GRINDING AND OTHER ODD NOISES WHEN BRAKING IN MY 2002 SANTE FE. PURCHASED THE CAR NEW AND I HAVE REPLACED THE HYDRAULIC BRAKES ONCE A YEAR SINCE I PURCHASED IT. I HAVE COMPLAINED TO TWO DIFFERENT HYUNDAI DEALERSHIPS AND TO HYDUNDAI MOTOR CORPORATION. ITSELF AND WAS TOLD THAT I MUST BE A BRAKE RIDER AND CITY DRIVER. EITHER OF THESE IS TRUE. I HAVE NEVER HAD TO REPLACE BRAKES EVERY 8-10,000 MILES ON ANY CAR I HAVE EVER OWNED. I WAS TOLD A COMPLETE, FULL BRAKE JOB MUST BE DONE EACH TIME BECAUSE THE ROTORS ARE SO THIN THAT THERE IS LITTLE MARGIN FOR ERROR OF OVER RESURFACING. THIS COULD CAUSE A VERY SERIOUS SITUATION. I WAS TOLD BY ONE SERVICE MANAGER FROM ONE HYUNDAI DEALERSHIP THAT HE WOULD NEVER ALLOW HIS WIFE AND CHILDREN IN THIS PARTICULAR CAR WITH TURNED DOWN ROTORS AND THAT HE WOULD RATHER LAY OUT THE HUNDREDS OF DOLLARS ON CONSTANTLY REPLACING THE FRONT BRAKES FOR PIECE OF MIND. I WAS SPOKEN TO LIKE I WAS AN IDIOT BY HYUNDAI CUSTOMER SERVICE LINE WHEN I COMPLAINED AND MY CONCERNS OF AN INFERIOR BRAKING SYSTEM WERE IGNORED. I HAVE JUST HAD MY FIFTH SET OF FRONT BRAKES PUT ON THE CAR AND WAS ACTUALLY TOLD BY A NEW SERVICE MANAGER THAT BETWEEN HIM AND I, THAT THE BRAKE PADS WERE MADE FOR A SMALL VEHICLE NOT AN SUV OF THIS SIZE, AND THAT THIS CAR WAS KNOWN FOR BRAKE PROBLEMS. THIS ONLY CONFIRMED WHAT I TRIED TO EXPLAIN TO HYUNDAI AS WAS ALSO TOLD TO ME BY TWO OTHER PRIVATE PARTY REPAIR CENTERS. I NOW REFUSE TO ALLOW HYUNDAI TO CHARGE ME ALMOST DOUBLE THE PRICE TO REPLACE THEIR INFERIOR, CHEAP BRAKING SYSTEM. THEY APPARENTLY PUT CHEAP, HORRIBLE WEAR AND TEAR PARTS IN THEIR CAR, SO YOU WILL NEED TO REPLACE THEM VERY REGULARLY. RESULTING IN THEM MAKING A BUNDLE AND THEN SOME BACK ON THEIR OH SO GREAT BUMPER TO BUMPER WARRANTY. I ACTUALLY SAW THEIR BRAKE PAD AND IT IS SMALL. *AK

NHTSA ID

10195526

Incident

Jul 5, 2007

PURCHASED "NEW" IT TOOK OVER SIX HOURS TO DELIVER THE VEHICLE ON SITE. 1.)THE "SECURITY SYSTEM FAILED RETURNED TO JIM ELLIS; "NO CORRECTION" TO DATE. 2.)SEVERAL OTHER DEFECTS EXISTED: BATTERY FAILED LEAVING ME STRANDED AT LEAST TWICE, BRAKES WARE QUICKLY AND REPEATEDLY REQUIRE REPAIRS, HEATED SEATS ON AT "ALL" TIMES, THE TEMPERATURE REMAINS ON "CELSIUS" RATHER THAN ON THAN "FEREINHEIGHT" TEMPERATURES, CLOCK WON'T SET TO CURRENT MONTH,DATE, YEAR. 3.)THE 10 YEAR;100 MILE WARRANTY IS DISREGARDED/MINIMIZED; FROM 24,000 MILES. 4.) WHILE IN FOR DEFECT REVIEW; THE CAR HAS BEEN RETURNED TO ME FROM 2 DEALERSHIPS WITH "DINGS" UP AND DOWN THE SIDE; DENTS ON CORNERS(PHYSICAL DAMAGE). IN ADDITION REPAIRS WEREN'T MADE AND MANAGERS LOOKED THE "OTHER WAY" AND FAILED TO RETURN CALLS OR RESPOND TO LETTERS. ALSO THE "CHECK ENGINE" LIGHT BECAME A NEW ISSUE AND DEFECT INITIATED THE EVENING THE VEHICLE WAS RETURNED HOME. WAS TOLD TO ANTICIPATE ENGINE TROUBLE TO BE INITIATED IN THE NEAR FUTURE DESPITE THE OIL CHANGE DATE BEING WITHIN LIMITS. WAS TOLD THAT EXCESSIVE OIL EXISTED AND BLAMED ME. THEN DEMANDED I PAY SEVERAL HUNDRED DOLLARS "BEFORE" THEY'D RELEASE CAR TO ME.(NEEDED FOR WORK). MGRS WERE DEFENSIVE AND SHUT DOWN REGARDING INFORMATION. 5.)THE "RECALLS" AREN'T RECOGNIZED OR CORRECTED ON 1ST,2ND, OR 3RD REQUEST-I'M TOLD BY THE DEALERSHIP THEY DON'T HAVE THE COMPUTER TO DO IT. *JB

NHTSA ID

10163892

Incident

Aug 15, 2002

Mileage

24 mi

THERE HAVE BEEN NUMEROUS ISSUES WITH MY 2002 SANTA FE. THE FIRST BEING 6 MONTHS AFTER PURCHASING THE VEHICLE. I HEARD A CONSTANT GRINDING NOISE AND NOTICED THE VEHICLE SUSPSENION NOT RESPONDING SMOOTHLY. WHEN THE DEALER CHECKED THE PROBLEM, THEY DETERMINED THAT THE FRONT BEARINGS NEEDED TO BE REPLACED, BUT THERE WERE NO PROBLEMS WITH THE BRAKES. SINCE THIS TIME, I HAVE HAD THE BRAKES CHECKED FREQUENTLY, (SINCE I PERCEIVE A FREQUENT PROBLEM WITH GRINDING AND PROBLEMS STOPPING...THE CAR DOESN'T STOP WELL)...AND I'M OFTEN AFRAID IT WON'T STOP. THIS SUMMER AFTER HAVING THE BRAKES CHECKED, WHILE PARALLEL PARKING, THE CAR WOULD NOT STOP WHEN THE BRAKES WERE APPLIED RESULTING IN MY VEHICLE HITTING ANOTHER PARKED CAR. THE VEHICLE DID NOT STOP UNTIL I QUICKLY PUT THE CAR IN PARK AND TURNED IT OFF...NOT YET BEING IN THE SPOT COMPLETELY. MY REAR BRAKES HAVE BEEN REPLACED EVERY 6 - 8 MONTHS SINCE THE CAR WAS PURCHASED. MY MECHANIC STATES THAT THE BRAKES FOR THE SANTA FE'S ARE CONFIGURED LIKE SMALL CAR BRAKES AND ARE NOT SUFFICIENT FOR THIS SIZE VEHICLE THUS REQUIRING THEM TO BE REPLACED OFTEN. ANOTHER, SEPARATE INCIDENT OCCURED APPROX 6 MONTHS AGO, AGAIN WHEN THE CAR WOULD NOT STOP (HEARD A CLICKING/GRINDING NOISE). HAD THE VEHICLE TOWED TO THE DEALER AND WAS TOLD THE BALL JOINTS (I THINK IT WAS ALSO THE BALL JOINTS) AND FRONT AXLE NEEDED TO BE REPLACED. DEALER SAID HE HAD NEVER SEEN ANYTHING LIKE THE CRACK IN THE AXLE, BUT WAS NOT USER CAUSED. *AK

NHTSA ID

10114122

Incident

Jul 1, 2004

CONSUMER EXPERIENCED AN ALARMING GRINDING SOUND WHEN ATTEMPTING TO BRAKE. GRINDING SOUND OF THE BRAKES OCCURRED SEVERAL TIMES WHILE ON SNOW-COVERED ROADS. (NAR) *LA ONCE THE VEHICLE WAS DRIVEN ABOUT 30 MINUTES THE BRAKES WORKED FINE. *NM

NHTSA ID

10059893

Incident

Jan 1, 1901