RoadVitals

2002 Hyundai Santa Fe Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Oct 12, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 165 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Oct 12, 2018

RIGHT SIDE MAIN FRAME RUSTED THREW. CAN NOT PASS STATE INSPECTION. CAR FOR ALL PRACTICAL PURPOSES THE CAR IS TOTALED AND NOT COVERED BY CAR INSURANCE !!!

NHTSA ID
11139990
Incident
Oct 11, 2018
Body & structure
Filed Mar 2, 2017

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, A LOUD SQUEAKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.

NHTSA ID
10958254
Incident
Mar 1, 2017
Mileage
164,000 mi
Body & structureOther / unspecifiedSuspension
Filed Mar 23, 2015

WHILE DRIVING AT 25 MPH, MY WIFE HAD TO HOLD THE STEERING WHEEL AT 10 O'CLOCK IN ORDER TO KEEP THE VEHICLE GOING STRAIGHT. THE DEALER TOLD US THAT THE SUBFRAME AND CONTROLLER ARM HAD BROKE - A RECALL CAMPAIGN WHICH WAS REPAIRED IN 2010 (OR SO WE THOUGHT). DUE TO THIS THE CAR IS NOT DRIVABLE AND WE ARE TOLD BY THE DEALERSHIP THAT, ALTHOUGH THE SUBFRAME AND CONTROLLER ARM WILL BE COVERED, THE DAMAGE TO THE STRUTS AND TIRES ARE OUR RESPONSIBILITY TO THE SUM $973.31. OUR PERSONAL MECHANIC STATES THAT THE FRONT TIRES (UNDER 4 YEARS OLD AND HAVING LESS THAN 3000 MILES ON THEM) AND THE STRUTS (UNDER 5 YEARS OLD) WOULD NOT NEED TO BE REPLACED IF NOT FOR THE ISSUE WITH THE SUBFRAME AND CONTROLLER ARM. AT OUR RECALL APPOINTMENT ON DECEMBER 22, 2014 (FOR A SEPARATE ISSUE), THE DEALERSHIP SAW NO ISSUE DURING THEIR INSPECTION OF THE VEHICLE. OUR 2002 SANTA FE HAS 91,000 MILES, AND IN THE LAST 3 MONTHS SINCE THAT APPOINTMENT HAS BEEN DRIVEN LESS THAN 300 MILES, AS MY WIFE'S WORK IS LESS THAN 2 MILES FROM HOME. HYUNDAI MOTORS AMERICA STATES THAT THEY ARE SEPARATE ISSUES AND THEREFORE NOT PART OF THE REPAIRS THEY WILL COVER. *TR

NHTSA ID
10701219
Incident
Mar 21, 2015
Mileage
91,000 mi
Body & structureSteering
Filed Dec 14, 2014

TOOK VEHICLE IN FOR A NORMAL OIL CHANGE, AND WHEN TECHNICIAN WAS UNDER THE CAR, HE TOOK SOME PICTURES OF THE FRAME IN THE FRONT RIGHT CORNER BY THE FRONT RIGHT TIRE. HE WAS SHOWING ME THE FRAME WAS RUSTING VERY, VERY BADLY. HE WARNED US THAT IF WE HIT A SMALL POT HOLE/BUMP OR THE CURB AT EVEN 5 MPH THE FRAME COULD BUST AND WE COULD CRASH. THE STEERING WOULD SHAKE AND MADE CHUGGING FEELING WHEN TRYING TO TURN, WAS LOOKED AT AND POWER STEERING LOOKED TO BE FINE AND FLUID WAS FULL. AFTER JULY 7TH IT MADE IT VERY HARD TO DRIVE AND NOT SAFE FOR OUR FAMILY. *TR

NHTSA ID
10664149
Incident
Jun 11, 2014
Mileage
184,500 mi
Body & structureEngineSuspension
Filed Nov 28, 2014

TIRE BLOW OUT SERVICE TECH FOUND ROTTED OUT ENGINE CRADLE. *TR

NHTSA ID
10661208
Incident
Nov 26, 2014
Mileage
105,000 mi
Body & structure
Filed Aug 19, 2014

TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE A FRONT END ALIGNMENT PERFORMED, THE TECHNICIAN FOUND THAT THE DRIVER SIDE SUB FRAME WAS CORRODED. THE TECHNICIAN ADDED THAT ONE OF THE BOLTS HAD FRACTURED INTO THE FRAME AND THE OTHER BOLT WOULD BRAKE SOON. AS A RESULT OF THE FAILURE, TECHNICIAN REFUSED TO PERFORMED THE ALIGNMENT AND STATED THAT THE FAILURE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,000.

NHTSA ID
10626282
Incident
Aug 18, 2014
Mileage
219,000 mi
Body & structureSuspension
Filed Jun 30, 2014

WHILE DRIVING TO WORK, ALL OF A SUDDEN IT FELT LIKE THE BODY OF THE CAR WAS SWAYING AWAY FROM THE FRAME; THERE WAS COMPLETE LOSS OF CONTROL SO I PULLED OVER TO THE SIDE OF THE ROAD; THIS SCARED THE DAYLIGHTS OUT OF ME. A FEW MINUTES LATER, I DROVE THE CAR TO MY MECHANIC AND HE TOLD ME LATER AFTER HE'D EXAMINED THE VEHICLE THAT THERE WAS SO MUCH CORROSION IN THE REAR TRAILING ARM THAT THERE WAS NO PLACE TO WELD ANYTHING ON TO. COMPLETE CORROSION OF THE REAR TRAILING ARMS. I COULDN'T DRIVE THE VEHICLE ANY FURTHER. I WAS TOLD IT WAS A TOTAL LOSS. I HAD TO BUY ANOTHER VEHICLE, WHICH I COULD NOT AFFORD, BEING ON UNEMPLOYMENT. *TR

NHTSA ID
10606982
Incident
Mar 19, 2014
Mileage
100,002 mi
Body & structureSteeringSuspension
Filed Dec 3, 2012

WHILE DRIVING MY 2002 HYUNDAI SANTA FE, THERE IS PULLING OF THE WHEEL CAUSING THE VEHICLE TO TURN SHARPLY TO THE RIGHT. THERE IS SIGNIFICANT WEAR ON THE FRONT TIRES AND THE VEHICLE WILL NOT STAY IN ALIGNMENT. THERE IS A SCREECHING NOISE COMING FROM THE REAR. AFTER HAVING THE TIMING BELT REPLACED, I WAS INFORMED BY THE MECHANIC THERE WAS A RUST PROBLEM IN THE FRONT PART OF THE VEHICLE TOWARD THE FRONT RIGHT TIRE. HE TOLD ME THE CAR IS UNSAFE TO DRIVE AND THE RUST ON THIS VEHICLE IS MORE LIKE RUST OF A VEHICLE THAT IS 50 YEARS OLD NOT TEN YEARS. HE ALSO SAID THE FRAME COULD BREAK AT ANY TIME TO CONTACT A HYUNDAI DEALERSHIP. I CONTACTED THE DEALERSHIP AND WAS TOLD THERE WERE NO RECALLS FOR THIS PROBLEM FOR MY VEHICLE. I CALLED HYUNDAI'S 800 NUMBER ONLY TO BE TOLD THE SAME THING. *TR

NHTSA ID
10487214
Incident
Nov 26, 2012
Mileage
230,000 mi
Body & structureSteeringSuspension
Filed Oct 17, 2012

WHILE DRIVING ON EXPRESSWAY I NOTICED THE STEERING WHEEL WENT OUT OF CENTER AND THE VEHICLE BEGAN TO WANDER. AN INSPECTION FOUND THAT WHERE THE RIGHT FRONT LOWER CONTROL ARM ATTACHES TO THE SUBFRAME WAS COMPLETELY ROTTED OUT ON THE FRONT BOLT. ORDERED A NEW SUB FRAME AND LOWER CONTROL ARMS TO REMEDY THE CONDTION. *TR

NHTSA ID
10480844
Incident
Oct 15, 2012
Mileage
120,012 mi
Body & structureSteeringSuspension
Filed Sep 18, 2012

TOOK MY CAR FOR AN ALIGNMENT AND TIRES. FRAME WHERE THE LOWER CONTROL ARMS BOLT UP HAS SERIOUS RUST ISSUES. I SEE IN SOME NOTES THAT THE RUST AND CORROSION HAS BEEN AN ISSUE FOR THE HYUNDAI'S. IS THERE ANY WAY I AM ELIGIBLE TO GET THIS REPAIRED BY HYUNDAI OR AT LEAST AT SOME DISCOUNTED RATE? *TR

NHTSA ID
10475887
Incident
Sep 18, 2012
Mileage
160,022 mi
Body & structureSuspension
Filed Jul 23, 2012

I WAS GOING TO HAVE THE OIL CHANGED & ALIGNMENT ON A 2002 SANTE FE. I WAS TOLD THAT THERE WAS RUST/ROTTED OUT FRAME WAS WHERE THE LOWER CONTROL ARM MOUNTS UP TO THE RIGHT TIRE AREA. I AM VERY UPSET WITH THIS SINCE I HAD A PRE-INSPECTION DONE & ALL CAME BACK OK. IT IS IN AN AREA WHERE IF THE TIRES ARE NOT OFF OF IT, IT IS VERY HARD TO SEE. I SUSPECT IT IS RUSTED DUE TO THE SALTY LOCATION OF ILLINOIS. *TR

NHTSA ID
10467125
Incident
Jul 23, 2012
Mileage
183,000 mi
Body & structureSuspension
Filed Jul 30, 2011

THERE IS EXTENSIVE AND THROUGH THICKNESS CORROSION ON THE FRONT RIGHT SUBFRAME OF MY HYUNDAI 2002 SANTA FE, IT HAS RESULTED IN THE BOLTED JOINT OF THE CONTROL ARM SEPARATING FROM THE SUB FRAME. THIS WAS FORTUNATELY CAUGHT BY A REPAIR SHOP AND DID NOT RESULT IN AN ACCIDENT. THE SYMPTOMS WERE STEERING PULL, AND NOISE WHEN TURNING, AND EXCESSIVE WEAR ON THE FRONT TIRES. THIS APPEARS TO BE AN IDENTICAL PROBLEM TO THAT WHICH TRIGGERED THE 089 RECALL ON THE SONATA. PHOTOS HAVE BEEN TAKEN AND ARE AVAILABLE. NO REPAIRS HAVE BEEN MADE AS OF YET. THE LEFT SIDE OF THE CAR IS FINE, NO CORROSION AT ALL. *TR

NHTSA ID
10416337
Incident
Jul 29, 2011
Mileage
157,000 mi
Body & structure
Filed May 19, 2011

HYUNDAI 2002 SANTA FE BEGAN DRIFTING DURING DRIVING AND DEVELOPED UNEVEN TIRE WEAR. BROUGHT TO GARAGE - DURING INSPECTION FOR CAUSE, MECHANIC FOUND RUSTED FRAME WHERE FRONT BOLT OF CONTROL ARM IS BOLTED TO FRAME (FRAME COMPLETELY GONE, BOLT WAS NOT ATTACHED TO ANYTHING). FRAME AND TIRES REPLACED AND ALIGNMENT ACCOMPLISHED TO FIX PROBLEM - OLD PART IS AVAILABLE. CAR WAS PART OF INITIAL RUST RECALL AND INSPECTED BY HYUNDAI DEALERSHIP WITH ONLY ACTION BEING UNDERCOATING APPLIED. *TR

NHTSA ID
10402015
Incident
May 10, 2011
Mileage
190,000 mi
Body & structure
Filed Feb 7, 2011

TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP TO HAVE THE ALIGNMENT REPAIRED. WHILE THE VEHICLE WAS BEING REPAIRED, THE CONTACT WAS INFORMED THE FRONT FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.

NHTSA ID
10380934
Incident
Feb 4, 2011
Mileage
90,000 mi
Body & structure
Filed Mar 1, 2010

MY 2002 SANTE FE HAS BEEN RECALLED FOR REAR TRAILING ARM REPAIR AND I'VE BEEN INFORMED BY THE DEALER THAT THEY WILL NOT PAY FOR A LOANER CAR. THE DEALER IS FAR FROM BOTH MY HOME AND WORK AND THIS WILL REQUIRE ME TO RENT A CAR AT MY EXPENSE. REPAIRING THE DEFECT IS THE VERY LEAST HYUNDAI SHOULD DO. TO TRULY BE AT NO COST TO THE CONSUMER, THE RECALL SHOULD INCLUDE A LOANER CAR, AS IT WOULD WITH ANY WARRANTY REPAIR. *TR

NHTSA ID
10315237
Incident
Feb 28, 2010
Body & structure
Filed Mar 21, 2009

I PURCHASED A 2002 HYUNDAI SANTE FE IN SPRING 2007. I HAVE HAD NO PROBLEMS WITH UNTIL TWO DAYS AGO I BEGAN TO FEEL THE CAR WHEEL JERK ON THE FREEWAY. I BROUGHT THE CAR HOME AND ASKED MY BOYFRIEND TO DRIVE THE CAR AND SEE HOW HE FELT IN IT. THAT NIGHT ON HIS WAY TO WORK AS HE WAS EXITING THE FREEWAY THE TIRE POPPED OFF. WHEN THE CAR WAS TOWED TO THE CAR STORE THE MECHANIC SAID THE TIRE POPPED OFF DUE THE FRONT SUBFRAME BEING ROTTED AND RUSTED OUT. TO CORRECT THE PROBLEM WILL BE $3400. NO ONE WAS INJURED. HOWEVER DURING THESE TOUGH ECONOMIC TIMES I CAN BARELY MAKE ENDS MEET. MY FAMILY HAS NO TRANSPORTATION TO SCHOOL OR WORK. GRANTED THAT I RECEIVE THE JOB OFFER FROM A COMPANY I RECENTLY INTERVIEWED WITH I WILL BE UNABLE TO ACCEPT FOR I HAVE NO TRANSPORTATION TO GET THERE. I NOTICE THAT HYUNDAI HAS THIS PROBLEM WITH MANY OF ITS CARS WHAT'S THE DEAL WITH THEIR QUALITY? *TR

NHTSA ID
10262645
Incident
Mar 19, 2009
Mileage
125,000 mi
Body & structureEngine
Filed Sep 9, 2007

PURCHASED A NEW 2002 HYUNDAI SANTA FE 11/2001 WITH 11 MILES ON IT. IN 3/2007, THE RADIATOR NEEDED TO BE REPLACED. IN REPLACING IT, 2 MAJOR SAFETY DEFECTS WERE DISCOVERED - NO SAFETY/PROTECTIVE FOAM IN THE FRONT BUMPER AND THE SAFETY/CRASH BAR WAS BENT - I WAS TOLD THAT THE CAR MUST HAD BEEN IN A MAJOR ACCIDENT. I TOOK THE CAR BACK TO THE ORIGINAL DEALER AND THEY ACCEPTED NO RESPONSIBILITY - THEY SAID I MUST HAVE DONE IT. I HAVE HAD NO ACCIDENTS OR TICKETS AND MY DRIVING RECORD PROVES THAT. I PURCHASED A VEHICLE HISTORY REPORT, WHICH SHOWED NO ACCIDENT HISTORY. THE ONLY CONCLUSION IS THAT THE DEFECTS WERE PRESENT AT THE TIME OF SALE. THE CAR SLIPPED THROUGH THE CRACKS OF THE SAFETY INSPECTIONS. *JB

NHTSA ID
10202314
Incident
Mar 10, 2007
Mileage
85,558 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .