RoadVitals

2002 GMC Sierra 1500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
166
Latest Nov 17, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 17, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
8 injuries, 0 deaths reported

Overview

Our database contains 166 NHTSA owner-reported complaints for the 2002 GMC Sierra 1500, most frequently naming the brakes, suspension and body & structure categories. 4 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 146 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07E106000

WHEELS:HUB

Dec 17, 2007
130,000 units potentially affected
The defect: CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
The risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
The remedy: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
FEDERAL-MOGUL CORPORATIONView on NHTSA.gov
06E050000

SERVICE BRAKES, AIR

Jun 6, 2006
6,800 units potentially affected
The defect: CERTAIN FEDERAL-MOGUL NATIONAL AND CARQUEST AFTERMARKET HUB ASSEMBLIES, P/N 515058, SOLD FOR USE ON 2001-2006 GENERAL MOTORS 1500 AND 2500 4WD TRUCKS. ON THE SUBJECT HUB ASSEMBLIES, THE ABS SENSOR CORD DEPARTS FROM THE HUB ASSEMBLY AT A 90 DEGREE ANGLE. AS A RESULT, THERE IS A FIT ISSUE WITH THE BRAKE ROTOR DUST SHIELD INTERFERING WITH THE ABS SENSOR CORD. IF THE HUB ASSEMBLY IS INSTALLED DESPITE THIS INTERFERENCE, THE GAP BETWEEN THE ABS SENSOR AND THE TONE WHEEL MAY BE ALTERED. THIS MAY WEAKEN THE OUTPUT OF THE ABS SENSOR. DIMINISHED OUTPUT COULD RESULT IN AN UNWANTED ABS ACTIVATION AT LOW SPEEDS AND STOPPING DISTANCE COULD BE AFFECTED.
The risk: IF STOPPING DISTANCE IS LIMITED, A VEHICLE CRASH COULD OCCUR.
The remedy: FEDERAL-MOGUL WILL NOTIFY ITS OWNERS AND WILL EITHER CREDIT THE CUSTOMERS ACCOUNT OR REPLACE THE UNIT. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2006. OWNERS CAN CONTACT FEDERAL-MOGUL CUSTOMER SERVICE AT 1-800-563-8507 EXT 3530.
FEDERAL-MOGUL CORPORATIONView on NHTSA.gov
06E043000

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04011ClosedEngineering Analysis

PARKING BRAKE FAILURE

Opened Apr 9, 2004
Closed May 10, 2005

IN A LETTER DATED APRIL 20, 2005, GM NOTIFIED NHTSA THAT IT HAD DECIDED THAT DEFECTS THAT RELATE TO MOTOR VEHICLE SAFETY EXIST IN CERTAIN MODEL YEAR (MY) 1999-2002 C/K 1500 SERIES (PBR PARKING BRAKE SYSTEM) AND MY 2001-2005 C/K 2500 AND 3500 SERIES (TRW PARKING BRAKE SYSTEM) PICKUPS WITH MANUAL TRANSMISSIONS.ACCORDING TO GM, SOME OF THESE VEHICLES MAY HAVE CONDITIONS THAT CAUSE THE FRICTION LININGS TO WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.GM'S ACTION COVERS AN ESTIMATED TOTAL OF 142,585 VEHICLES.DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH THE PBR PARKING BRAKE SYSTEM AND INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM. A TOTAL OF 58 NON-DUPLICATIVE COMPLAINTS WERE RECEIVED BY ODI AND GM CONCERNING THE APPROXIMATELY 59,000 MY 1999-2002 C/K 1500 SERIES PICKUP TRUCKS WITH THE PBR PARKING BRAKE SYSTEM.THESE INCLUDED 22 ALLEGED ROLLAWAY INCIDENTS, RESULTING IN A RATE OF 38.5 ROLLAWAY INCIDENTS PER 100,000 VEHICLES.ODI IS AWARE OF 24 COMPLAINTS REGARDING THE MY 2001-2005 C/K 2500 AND 3500 SERIES MANUAL TRANSMISSION TRUCKS RECALLED BY GM, INCLUDING 5 ALLEGING ROLLAWAY INCIDENTS.THOUGH THE CONDITIONS DESCRIBED IN GM'S LETTER ARE ALSO PRESENT IN THE C/K TRUCKS WITH AUTOMATIC TRANSMISSIONS, THE ROLLAWAY RATE IN THOSE VEHICLES WAS SIMILAR TO THOSE OBSERVED IN PEER VEHICLES STUDIED BY ODI IN THIS INVESTIGATION.THIS ENGINEERING ANALYSIS IS CLOSED. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

PARKING BRAKE:CONVENTIONALLed to recall 05V161000
PE03057ClosedPreliminary Evaluation

PARKING BRAKE FAILURE

Opened Dec 8, 2003
Closed Apr 9, 2004

ODI OPENED PE03-057 TO ASSESS PARKING BRAKE INEFFECTIVENESS IN THE SUBJECT VEHICLES.THESE VEHICLES ARE EQUIPPED WITH FOUR WHEEL DISC BRAKES THAT INCORPORATE A SINGLE-SHOE DRUM-IN-HAT PARKING BRAKE INDEPENDENT OF THE SERVICE BRAKES.COMPLAINT AND WARRANTY DATA INDICATE THAT THE PARKING BRAKE LININGS TEND TO WEAR OUT EARLY IN THE LIFE OF THE VEHICLE (AT AN AVERAGE OF 24 MONTHS IN SERVICE), REDUCING THE PARKING BRAKE SYSTEM'S TORQUE BELOW THAT NEEDED TO IMMOBILIZE THE VEHICLE.GM HAS ATTRIBUTED THIS ACCELERATED WEAR TO FOREIGN MATERIAL INTRUSION AND A FAILURE OF THE BRAKE SHOE TO PROPERLY SELF-CENTER WITHIN ITS BRAKE DRUM.EFFECTIVE WITH THE START OF MY 2003 PRODUCTION, A NEWER REDUCED FORCE HOLD-DOWN CLIP WAS INTRODUCED TO FACILITATE BRAKE SHOE DISENGAGEMENT FROM THE DRUM SURFACE.THIS PART IS ALSO AVAILABLE AT THE SERVICE LEVEL FOR THE MY 1999-2002 VEHICLES.GM HAS INDICATED THAT THE PAKING BRAKE IS INTENDED TO OPERATE IN CONJUNCTION WITH THE TRANSMISSION TO IMMOBILZE PARKED VEHICLES, AND THAT IN MANY CASES, ACCELERATED PARKING BRAKE LINING WEAR IS CAUSED BY ROUGH USE, VEHICLE MODIFICATIONS, AND DRIVING WITH THE PARKING ENGAGED. ODI HAS UPGRADED THE PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING PARKING BRAKE USAGE FACTORS AND THE CIRCUMSTANCES SURROUNDING THE SEVENTEEN REPORTED VEHICLE CRASHES.

PARKING BRAKE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 166
Brakes
Filed Nov 17, 2020

I WAS DRIVING ABOUT 45 MILES AN HOUR COMING DOWN AN OVERPASS. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND I NARROWLY AVOIDED A CRASH. I TOOK TO MY MECHANIC. THEY SAID THAT THE BRAKE LINES WERE COMPLETELY RUSTED OUT. I AM NOT GETTING THIS FIXED AS IT IS AN OLDER TRUCK BUT I DO THINK THAT SOMEONE COULD DIE FROM THIS DEFECT.

NHTSA ID
11375020
Incident
Nov 16, 2020
Mileage
196,000 mi
Interior & seats
Filed Mar 6, 2020

VEHICLE WAS PARKED IN GARAGE. METAL SUPPORT BAR IN THE BACK UPPER PORTION OF DRIVER SEAT BROKE. SEAT WAS BEING USED AS ORDINARY AND SNAPPED WHEN I WENT TO RETRIEVE ITEM FROM BACK SEAT BY REACH OVER CENTER CONSOLE AND TO BACK SEAT TO GRAB PURSE. I WEIGHT 135 POUNDS AND AM SMALL PERSON. NO EXTRAORDINARY PRESSURE OR WEIGHT SHIFT. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE FROM PEOPLE SEEKING SOLUTIONS ON HOW TO REPAIR THIS EXTREMELY COMMON ISSUE AS TO LEAD ME TO BELIEVE THESE SEATS ARE DEFECTIVE AND DANGEROUS .REFUSE TO DRIVE TRUCK AS NOT CERTAIN THAT SAFETY BELT WILL BE OF ANY USE IN AN ACCIDENT AS SEAT FLOPS AROUND NOW AND HAS AWKWARD TILT BACK TO ONE SIDE ON THE CONSOLE SIDE AND LAYS BACK TO FAR TO CLEARLY SEE OVER DASH EVEN WHEN FULLY POSTURING ERECT.

NHTSA ID
11316642
Incident
Mar 1, 2020
Mileage
165,050 mi
Brakes
Filed Sep 19, 2019

TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE ABS AND BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BRAKE LINES WERE REPLACED DUE TO RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000. *BF BRAKE LINES WERE REPLACED TWICE SAME LOCATION ON THE VEHICLE. CONSUMER IS NOW HAVING PROBLEMS WITH ABS BRAKE LIGHTING ON DASH ( WHEEL SPEED SENSORS ON FRONT TONE RINGS).*JB

NHTSA ID
11256642
Incident
Dec 1, 2008
Mileage
120,000 mi
Other / unspecifiedSuspension
Filed Jul 12, 2019

TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE FRONT OF THE VEHICLE SHOOK AND WOBBLED SO VIOLENTLY THAT IT LEFT THE CONTACT DISORIENTED. THE CONTACT HAD NO CONTROL OVER THE VEHICLE AND HAD TO PULL OVER FOR A WHILE. WHEN THE CONTACT RETUNED TO THE ROAD, THE VEHICLE CONTINUED TO SHAKE. THE FAILURE OCCURRED BETWEEN THE SPEEDS OF 30-45 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSTALLED NEW BEARINGS, WHICH MADE THE FAILURE WORSE. THE VEHICLE WAS TAKEN TO TWO OTHER MECHANICS, BUT EACH REPAIR FAILED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.

NHTSA ID
11231442
Incident
Jul 17, 2017
Mileage
177,000 mi
Body & structureSuspension
Filed Apr 17, 2019

161131 MILES FRAME RUSTED REAL BAD BODY LOOKS GREAT FOR THE YEAR I JUST BOUGHT THE TRUCK LOOKED REAL CLEAN INSIDE AND OUT FROM ORIGANAL OWNER PUT IT ON A LIFT AND THE FRAME IS SO RUSTED OUT DID SOME GOOGLEING AND FOUND THAT MOST ALL THESE TRUCKS WERE BUILT TO ROT OUT IN 3 YEARS

NHTSA ID
11197051
Incident
Apr 17, 2019
Brakes
Filed Sep 4, 2018

TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE REVERSING THE VEHICLE, THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ALL THE BRAKE LINES WERE CORRODED, WHICH CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS TOWED TO BOWSER AUTOMOTIVE (132-168 NORTH LEWIS RUN ROAD, WEST MIFFLIN, PA 15236, (412) 469-2100) WHERE IT WAS DIAGNOSED THAT ALL THE BRAKE LINES WERE SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID
11124216
Incident
Aug 1, 2018
Mileage
75,000 mi
Brakes
Filed Jul 2, 2018

TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE'S BRAKING ABILITY WAS LOST AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE EVENTUALLY CAME TO A STOP AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

NHTSA ID
11105083
Incident
Jun 26, 2018
Mileage
158,000 mi
BrakesExterior lighting
Filed May 21, 2018

MY EMERGENCY BRAKE DOESNT WORK...MY HEAD LIGHTS ALWAYS BURN OUT...MY BED LINER IS WHARPED...

NHTSA ID
11097143
Incident
May 6, 2008
Mileage
50,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 1500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026742051.7
2025931048.2
20243261356.2
20234283363.0
20225456365.8
20215337468.5
202044312369.7
201961910268.5
20182967055.5
20173515056.4
20163407159.1
20157139259.5
20147379257.8
20131153254.3
20121073255.7
20112845255.6
20101674255.6
20092344255.9
20083792357.7
20072613356.4
20061442047.5
20051773048.2
20042125047.9
20031804052.3
2002Viewing1664261.9
20011405259.5
20001813258.8
19991584257.2
1998594053.3
1997835043.4
1996500—
1995300—
1994130029.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.