RoadVitals

2024 Hyundai Santa Fe

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
150
+10 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Apr 6, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
12
9 injuries, 0 deaths reported

Overview

Our database contains 150 NHTSA owner-reported complaints for the 2024 Hyundai Santa Fe, most frequently naming the powertrain (other), driver assistance and electrical categories. 7 safety recalls have been issued covering this model year; and 38 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:FRONT:ANCHORAGE

Apr 6, 2026
294,448 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Hyundai Ioniq 6, 2023-2026 Genesis G90, 2024-2026 Hyundai Santa Fe, and Hyundai Santa Fe Hybrid vehicles. The driver and passenger seat belt anchors may detach.
The risk: A detached seat belt anchor will not adequately restrain the seat occupant, increasing the risk of injury in a crash.
The remedy: Dealers will inspect and reinforce or replace the seat belt anchors, as necessary, free of charge. Owner notification letters were mailed beginning May 29, 2026. Owners may contact Hyundai customer service at 1-855-371-9460 and Genesis customer service at 844-340-9741. Hyundai's numbers for this recall are 298 and 032G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 8, 2026.
Hyundai Motor AmericaManufacturer number 298-032GView on NHTSA.gov

BACK OVER PREVENTION:DISPLAY FUNCTION

Nov 20, 2025
143,472 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe and Santa Fe Hybrid vehicles. The rearview camera may not have been installed properly, which can damage the wiring harness and cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will replace the camera wiring harness, free of charge. Owner notification letters were mailed beginning January 15, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 288. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.
Hyundai Motor AmericaManufacturer number 288View on NHTSA.gov

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Oct 2, 2025
135,386 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe vehicles. The B+ positive terminal cover on the starter motor assembly may be improperly installed, which can cause an electrical short during a crash.
The risk: An electrical short increases the risk of a fire.
The remedy: Dealers will inspect and reinstall the starter motor terminal cover, as necessary, free of charge. Owner notification letters were mailed beginning October 22, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 285. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 4, 2025.
Hyundai Motor AmericaManufacturer number 285View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Sep 24, 2026

It seems like the computer or electrical system is failing in the main ECU and the entertainment console. The car's entertainment console will blink when driving over a bump or while braking. It will disconnect from apple carplay and won't reconnect. More importantly, it will turn the car completely off while braking sometimes. This happens while moving. There was an incident where the car didn't wake up and unlock with the key fob first thing in the morning. I had to unlock it with the physical key. Once I opened the door th car woke up and the alarm went off.

NHTSA ID
11766699
Incident
Sep 17, 2026
Seat belts
Filed Sep 23, 2026

I got recall notice, called and scheduled appointment for July 10. I brought my car in and told them I was having issues with the seatbelt sticking sometimes. When I went to pick it up, they said the part had been ordered and would be in a few days. I never heard from them and contacted them to check on 7/21, 7/27, 8/5, 8/20, 8/28, and today. They have never reached out to me once. Today my seatbelt got stuck and I couldn’t get out of my car. I have been patient and I need the seatbelt fixed before something happens and I can’t get out or my children can’t get out.

NHTSA ID
11766535
Incident
Sep 23, 2026
Engine
Filed Sep 23, 2026

I am reporting an intermittent transmission/shifting issue that has not been resolved despite multiple visits to the dealership. On several occasions, when shifting my vehicle from Park into Drive or Reverse, the vehicle will not engage the selected gear and remains in Park. When this happens, the vehicle is not drivable until I place it back in Park, shut the engine off, and restart it. After restarting, the transmission will usually engage normally. I have reported this issue to the dealership multiple times. The dealership has connected diagnostic equipment to the vehicle; however, no diagnostic trouble codes have been stored, and they have been unable to identify the cause. Despite the lack of codes, the problem continues to occur intermittently. My concern is that this issue could create a safety hazard if the vehicle fails to engage a gear when needed, such as when entering traffic, leaving a parking area, or attempting to move the vehicle out of a dangerous situation. The fact that the vehicle only operates properly after being shut off and restarted suggests a possible defect within the shifting, transmission, or electronic control system. I am requesting that this complaint be documented and investigated, as the issue remains unresolved and may affect other vehicles of the same make and model.

NHTSA ID
11766368
Incident
Sep 22, 2026
Seat belts
Filed Sep 22, 2026

Passenger front seat belt. If the seat belt would have been used , due to the area that is coming apart and there would be an accident, the belt could come apart. The dealer refused to even take pictures or call the manufacturer. I called the manufacturer myself and basically all they have done is put the issue on a back burner. I’ve ask for a higher level person. They said that they didn’t have a phone number for them . But they would put notes on the account to have someone call me . A week or so goes by, they called asking if the vehicle was still at the dealer, I told her no because we have to have it to go to work . At the 2 nd trip to the dealership, after she said to take it in, they acted like they never got a call from the manufacturer. They said that they were going to take pictures this time and send them in . I also took pictures this time and the last time. The dealership called their supplier in Dallas and said it was on back order, and it could take as long as a year to get one . When I talked to the manufacturer representative, I told her I made 1 call and they had one . If I found one , why couldn’t the dealership do the same thing . My understanding is that they are saying it’s because it has 62,000 miles at the time . Barely over the 60,000 . We took it in to have it serviced and to have the seat belt recall checked . I guess the date would have been about [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11766019
Incident
Aug 13, 2026
Powertrain (other)
Filed Sep 17, 2026

I am filing an urgent complaint against Hyundai motor America for a direct violation of the national traffic and motor vehicle safety act. The manufacturer is actively refusing to honor and execute the mandated remedy for federal safety recall 263 (NHTSA campaign 24V-529). My 2024 Hyundai Santa Fe XRT suffered an immediate transmission failure, throwing DTC P086800, which is the precise fail-safe error logic covered under this safety recall. When escalated to Hyundai Motor America Corporate Consumer Affairs (Case #XXX), a corporate case manager issued a formal written denial. The manufacturer explicitly stated that the safety recall remedy would not be covered because the vehicle is "past its 10-year/100,000-mile warranty period". This denial is legally fraudulent. Under federal law, safety recalls do not carry mileage, time, or warranty status restrictions. Furthermore, my vehicle is a 2024 model year, making the manufacturer's claim of it being "over 10 years old" a clerical impossibility. Because my vehicle is a primary tool for my livelihood as a rideshare driver, this unlawful denial has caused extreme, compounding injuries. The vehicle entered limp mode and was rendered entirely undrivable. Hyundai's refusal to provide a loaner vehicle or repair the safety hazard has completely cut off my ability to earn an income. As a direct result of this prolonged corporate delay, I have suffered sudden job loss and immediate housing displacement, rendering myself and my family homeless and stranded in the state of [XXX]. I have suffered greatly having to sleep on the streets due to this non-compliance. I request that the National Highway Traffic Safety Administration immediately investigate Hyundai Motor America Case Management for systemic compliance violations regarding Recall 263, and compel the manufacturer to replace the failed transmission assembly immediately at zero cost INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11765103
Incident
Sep 9, 2026
Powertrain (other)
Filed Sep 10, 2026

Our vehicle does this all the time and has done so for almost two years. After starting the vehicle and then shifting to a gear, either drive or reverse. The vehicle does not always go into gear. When you take your foot off the brake to push on the accelerator, the vehicle will start to roll in the opposite direction if you are on a very small incline in the opposite direction. If you are on flat ground, the car will not move for a few seconds. If the incline is in the direction of your selected gear, you start rolling in that direction with no power from the transmission. In one to three seconds you get power to the transmission. This happens at any time of the day, from the very first start up, to anytime during the day when in use. If you stop to get gas and when you restart the vehicle it can happen. We have almost hit other cars and people several times from rolling backwards when we have drive selected because the transmission does not properly engage. Everytime it happens I say to the car, why are you doing this? The only reason we haven't hit anyone or another car is because I hit the brakes again very quickly once we start rolling backwards after we do not start going forward. Not sure if it is associated or not, but driving through the parking lot a few times in drive. We have lost all power to the transmission. You are driving along and without any visual indications or sounds, you just start slowing down. If you press on the gas more, it does nothing to increase the speed of the vehicle. It has only happened once to us on a road going 45 mph. The power came back after a few seconds.

NHTSA ID
11763479
Incident
Sep 1, 2026
Filed Sep 10, 2026

Electric oil pump failure in transmission

NHTSA ID
11763396
Incident
Sep 9, 2026
Brakes
Filed Sep 9, 2026

Despite having the DCT software recall repaired, today the parking brake disengaged after the car was idling for a few minutes at my son’s school. It lurched forward, startling me, and then I was alerted that the emergency parking brake deployed. The rollaway could have injured a child in the parking lot. No alerts or lights have been on prior. Additionally, after the rollaway incident, I was stopped at a red light, and my brakes depressed halfway. The last few weeks the acceleration from stop is difficult, and the brakes shudder and partially depress, especially when driving over a bump - feeling every minor flaw in the road rattling beneath my foot on the pedal. To also be mentioned - I have retained an attorney to pursue a Magnusson Moss cash & keep settlement on the car. From June - August 2026 the car was out of service, 4 repair orders, 2 dealerships, and a FSE I demanded finally found & diagnosed faulty O-rings causing the freon to leak and the AC to fail. The car also smelled strongly of fuel one full day, and the dash & steering wheel felt hot to the touch - but no defect was found or diagnosed.

NHTSA ID
11763167
Incident
Sep 9, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

26-BE-026H TSB

ELECTRICAL SYSTEM

Some Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Digital Key 2 premium causing repeated wakeup of the vehicle. This bulletin provides instructions to perform software updates for the Ultra-Wide Band (UWB) and Body Domain Control (BDC) modules.

26-BD-008H TSB

SEATS

Some Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles equipped with natural leather or Nappa leather seating surfaces may exhibit wrinkling on the first or second row seat cushions or seat backs, or tearing along the perforation holes due to the stiffness of the leather material. This bulletin provides instructions to replace the wrinkled or torn seat covers.

26-GI-002H TSB

ELECTRICAL SYSTEM

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

DTN DL

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

DTN DCS

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

26-01-035H TSB

ELECTRICAL SYSTEM

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Santa Fe by model year
YearComplaintsRecallsInvestigationsIssue Index
2026364054.1
20251335058.3
2024Viewing1507062.6
20232101050.0
20221995057.0
20211667160.2
20202132167.5
20192002164.4
20181092260.0
20179666366.8
20162363358.4
20152542359.6
20144933762.6
20136053861.4
20123531656.4
20111813561.4
20102583357.8
20093583155.9
20085416154.4
20076839256.9
20061061042.8
20052163050.2
20043033053.3
20033084156.3
20021654154.2
20012094354.8
2000000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.