SEAT BELTS:FRONT:ANCHORAGE
2024 Hyundai Santa Fe
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 150 NHTSA owner-reported complaints for the 2024 Hyundai Santa Fe, most frequently naming the powertrain (other), driver assistance and electrical categories. 7 safety recalls have been issued covering this model year; and 38 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 2024 | 3 | 3 |
| May 2024 | 1 | 4 |
| Jun 2024 | 1 | 5 |
| Jul 2024 | 7 | 12 |
| Aug 2024 | 9 | 21 |
| Sep 2024 | 5 | 26 |
| Oct 2024 | 5 | 31 |
| Nov 2024 | 3 | 34 |
| Dec 2024 | 3 | 37 |
| Jan 2025 | 2 | 39 |
| Feb 2025 | 2 | 41 |
| Mar 2025 | 4 | 45 |
| Apr 2025 | 3 | 48 |
| Jun 2025 | 4 | 52 |
| Jul 2025 | 4 | 56 |
| Aug 2025 | 4 | 60 |
| Sep 2025 | 5 | 65 |
| Oct 2025 | 3 | 68 |
| Nov 2025 | 7 | 75 |
| Dec 2025 | 1 | 76 |
| Jan 2026 | 4 | 80 |
| Feb 2026 | 8 | 88 |
| Mar 2026 | 11 | 99 |
| Apr 2026 | 9 | 108 |
| May 2026 | 11 | 119 |
| Jun 2026 | 10 | 129 |
| Jul 2026 | 5 | 134 |
| Aug 2026 | 6 | 140 |
| Sep 2026 | 10 | 150 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)4223.7%
- Driver assistance2916.4%
- Electrical2916.4%
- Engine147.9%
- Brakes137.3%
- Seat belts105.6%
- Interior & seats95.1%
- Visibility84.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
7 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION:DISPLAY FUNCTION
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
It seems like the computer or electrical system is failing in the main ECU and the entertainment console. The car's entertainment console will blink when driving over a bump or while braking. It will disconnect from apple carplay and won't reconnect. More importantly, it will turn the car completely off while braking sometimes. This happens while moving. There was an incident where the car didn't wake up and unlock with the key fob first thing in the morning. I had to unlock it with the physical key. Once I opened the door th car woke up and the alarm went off.
- NHTSA ID
- 11766699
- Incident
- Sep 17, 2026
I got recall notice, called and scheduled appointment for July 10. I brought my car in and told them I was having issues with the seatbelt sticking sometimes. When I went to pick it up, they said the part had been ordered and would be in a few days. I never heard from them and contacted them to check on 7/21, 7/27, 8/5, 8/20, 8/28, and today. They have never reached out to me once. Today my seatbelt got stuck and I couldn’t get out of my car. I have been patient and I need the seatbelt fixed before something happens and I can’t get out or my children can’t get out.
- NHTSA ID
- 11766535
- Incident
- Sep 23, 2026
I am reporting an intermittent transmission/shifting issue that has not been resolved despite multiple visits to the dealership. On several occasions, when shifting my vehicle from Park into Drive or Reverse, the vehicle will not engage the selected gear and remains in Park. When this happens, the vehicle is not drivable until I place it back in Park, shut the engine off, and restart it. After restarting, the transmission will usually engage normally. I have reported this issue to the dealership multiple times. The dealership has connected diagnostic equipment to the vehicle; however, no diagnostic trouble codes have been stored, and they have been unable to identify the cause. Despite the lack of codes, the problem continues to occur intermittently. My concern is that this issue could create a safety hazard if the vehicle fails to engage a gear when needed, such as when entering traffic, leaving a parking area, or attempting to move the vehicle out of a dangerous situation. The fact that the vehicle only operates properly after being shut off and restarted suggests a possible defect within the shifting, transmission, or electronic control system. I am requesting that this complaint be documented and investigated, as the issue remains unresolved and may affect other vehicles of the same make and model.
- NHTSA ID
- 11766368
- Incident
- Sep 22, 2026
Passenger front seat belt. If the seat belt would have been used , due to the area that is coming apart and there would be an accident, the belt could come apart. The dealer refused to even take pictures or call the manufacturer. I called the manufacturer myself and basically all they have done is put the issue on a back burner. I’ve ask for a higher level person. They said that they didn’t have a phone number for them . But they would put notes on the account to have someone call me . A week or so goes by, they called asking if the vehicle was still at the dealer, I told her no because we have to have it to go to work . At the 2 nd trip to the dealership, after she said to take it in, they acted like they never got a call from the manufacturer. They said that they were going to take pictures this time and send them in . I also took pictures this time and the last time. The dealership called their supplier in Dallas and said it was on back order, and it could take as long as a year to get one . When I talked to the manufacturer representative, I told her I made 1 call and they had one . If I found one , why couldn’t the dealership do the same thing . My understanding is that they are saying it’s because it has 62,000 miles at the time . Barely over the 60,000 . We took it in to have it serviced and to have the seat belt recall checked . I guess the date would have been about [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11766019
- Incident
- Aug 13, 2026
I am filing an urgent complaint against Hyundai motor America for a direct violation of the national traffic and motor vehicle safety act. The manufacturer is actively refusing to honor and execute the mandated remedy for federal safety recall 263 (NHTSA campaign 24V-529). My 2024 Hyundai Santa Fe XRT suffered an immediate transmission failure, throwing DTC P086800, which is the precise fail-safe error logic covered under this safety recall. When escalated to Hyundai Motor America Corporate Consumer Affairs (Case #XXX), a corporate case manager issued a formal written denial. The manufacturer explicitly stated that the safety recall remedy would not be covered because the vehicle is "past its 10-year/100,000-mile warranty period". This denial is legally fraudulent. Under federal law, safety recalls do not carry mileage, time, or warranty status restrictions. Furthermore, my vehicle is a 2024 model year, making the manufacturer's claim of it being "over 10 years old" a clerical impossibility. Because my vehicle is a primary tool for my livelihood as a rideshare driver, this unlawful denial has caused extreme, compounding injuries. The vehicle entered limp mode and was rendered entirely undrivable. Hyundai's refusal to provide a loaner vehicle or repair the safety hazard has completely cut off my ability to earn an income. As a direct result of this prolonged corporate delay, I have suffered sudden job loss and immediate housing displacement, rendering myself and my family homeless and stranded in the state of [XXX]. I have suffered greatly having to sleep on the streets due to this non-compliance. I request that the National Highway Traffic Safety Administration immediately investigate Hyundai Motor America Case Management for systemic compliance violations regarding Recall 263, and compel the manufacturer to replace the failed transmission assembly immediately at zero cost INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11765103
- Incident
- Sep 9, 2026
Our vehicle does this all the time and has done so for almost two years. After starting the vehicle and then shifting to a gear, either drive or reverse. The vehicle does not always go into gear. When you take your foot off the brake to push on the accelerator, the vehicle will start to roll in the opposite direction if you are on a very small incline in the opposite direction. If you are on flat ground, the car will not move for a few seconds. If the incline is in the direction of your selected gear, you start rolling in that direction with no power from the transmission. In one to three seconds you get power to the transmission. This happens at any time of the day, from the very first start up, to anytime during the day when in use. If you stop to get gas and when you restart the vehicle it can happen. We have almost hit other cars and people several times from rolling backwards when we have drive selected because the transmission does not properly engage. Everytime it happens I say to the car, why are you doing this? The only reason we haven't hit anyone or another car is because I hit the brakes again very quickly once we start rolling backwards after we do not start going forward. Not sure if it is associated or not, but driving through the parking lot a few times in drive. We have lost all power to the transmission. You are driving along and without any visual indications or sounds, you just start slowing down. If you press on the gas more, it does nothing to increase the speed of the vehicle. It has only happened once to us on a road going 45 mph. The power came back after a few seconds.
- NHTSA ID
- 11763479
- Incident
- Sep 1, 2026
Electric oil pump failure in transmission
- NHTSA ID
- 11763396
- Incident
- Sep 9, 2026
Despite having the DCT software recall repaired, today the parking brake disengaged after the car was idling for a few minutes at my son’s school. It lurched forward, startling me, and then I was alerted that the emergency parking brake deployed. The rollaway could have injured a child in the parking lot. No alerts or lights have been on prior. Additionally, after the rollaway incident, I was stopped at a red light, and my brakes depressed halfway. The last few weeks the acceleration from stop is difficult, and the brakes shudder and partially depress, especially when driving over a bump - feeling every minor flaw in the road rattling beneath my foot on the pedal. To also be mentioned - I have retained an attorney to pursue a Magnusson Moss cash & keep settlement on the car. From June - August 2026 the car was out of service, 4 repair orders, 2 dealerships, and a FSE I demanded finally found & diagnosed faulty O-rings causing the freon to leak and the AC to fail. The car also smelled strongly of fuel one full day, and the dash & steering wheel felt hot to the touch - but no defect was found or diagnosed.
- NHTSA ID
- 11763167
- Incident
- Sep 9, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Some Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Digital Key 2 premium causing repeated wakeup of the vehicle. This bulletin provides instructions to perform software updates for the Ultra-Wide Band (UWB) and Body Domain Control (BDC) modules.
SEATS
Some Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles equipped with natural leather or Nappa leather seating surfaces may exhibit wrinkling on the first or second row seat cushions or seat backs, or tearing along the perforation holes due to the stiffness of the leather material. This bulletin provides instructions to replace the wrinkled or torn seat covers.
ELECTRICAL SYSTEM
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
ELECTRICAL SYSTEM
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 36 | 4 | 0 | 54.1 |
| 2025 | 133 | 5 | 0 | 58.3 |
| 2024Viewing | 150 | 7 | 0 | 62.6 |
| 2023 | 210 | 1 | 0 | 50.0 |
| 2022 | 199 | 5 | 0 | 57.0 |
| 2021 | 166 | 7 | 1 | 60.2 |
| 2020 | 213 | 2 | 1 | 67.5 |
| 2019 | 200 | 2 | 1 | 64.4 |
| 2018 | 109 | 2 | 2 | 60.0 |
| 2017 | 966 | 6 | 3 | 66.8 |
| 2016 | 236 | 3 | 3 | 58.4 |
| 2015 | 254 | 2 | 3 | 59.6 |
| 2014 | 493 | 3 | 7 | 62.6 |
| 2013 | 605 | 3 | 8 | 61.4 |
| 2012 | 353 | 1 | 6 | 56.4 |
| 2011 | 181 | 3 | 5 | 61.4 |
| 2010 | 258 | 3 | 3 | 57.8 |
| 2009 | 358 | 3 | 1 | 55.9 |
| 2008 | 541 | 6 | 1 | 54.4 |
| 2007 | 683 | 9 | 2 | 56.9 |
| 2006 | 106 | 1 | 0 | 42.8 |
| 2005 | 216 | 3 | 0 | 50.2 |
| 2004 | 303 | 3 | 0 | 53.3 |
| 2003 | 308 | 4 | 1 | 56.3 |
| 2002 | 165 | 4 | 1 | 54.2 |
| 2001 | 209 | 4 | 3 | 54.8 |
| 2000 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.