2024 Hyundai Santa Fe Owner Complaints

It seems like the computer or electrical system is failing in the main ECU and the entertainment console. The car's entertainment console will blink when driving over a bump or while braking. It will disconnect from apple carplay and won't reconnect. More importantly, it will turn the car completely off while braking sometimes. This happens while moving. There was an incident where the car didn't wake up and unlock with the key fob first thing in the morning. I had to unlock it with the physical key. Once I opened the door th car woke up and the alarm went off.

NHTSA ID

11766699

Incident

Sep 17, 2026

I got recall notice, called and scheduled appointment for July 10. I brought my car in and told them I was having issues with the seatbelt sticking sometimes. When I went to pick it up, they said the part had been ordered and would be in a few days. I never heard from them and contacted them to check on 7/21, 7/27, 8/5, 8/20, 8/28, and today. They have never reached out to me once. Today my seatbelt got stuck and I couldn’t get out of my car. I have been patient and I need the seatbelt fixed before something happens and I can’t get out or my children can’t get out.

NHTSA ID

11766535

Incident

Sep 23, 2026

I am reporting an intermittent transmission/shifting issue that has not been resolved despite multiple visits to the dealership. On several occasions, when shifting my vehicle from Park into Drive or Reverse, the vehicle will not engage the selected gear and remains in Park. When this happens, the vehicle is not drivable until I place it back in Park, shut the engine off, and restart it. After restarting, the transmission will usually engage normally. I have reported this issue to the dealership multiple times. The dealership has connected diagnostic equipment to the vehicle; however, no diagnostic trouble codes have been stored, and they have been unable to identify the cause. Despite the lack of codes, the problem continues to occur intermittently. My concern is that this issue could create a safety hazard if the vehicle fails to engage a gear when needed, such as when entering traffic, leaving a parking area, or attempting to move the vehicle out of a dangerous situation. The fact that the vehicle only operates properly after being shut off and restarted suggests a possible defect within the shifting, transmission, or electronic control system. I am requesting that this complaint be documented and investigated, as the issue remains unresolved and may affect other vehicles of the same make and model.

NHTSA ID

11766368

Incident

Sep 22, 2026

Passenger front seat belt. If the seat belt would have been used , due to the area that is coming apart and there would be an accident, the belt could come apart. The dealer refused to even take pictures or call the manufacturer. I called the manufacturer myself and basically all they have done is put the issue on a back burner. I’ve ask for a higher level person. They said that they didn’t have a phone number for them . But they would put notes on the account to have someone call me . A week or so goes by, they called asking if the vehicle was still at the dealer, I told her no because we have to have it to go to work . At the 2 nd trip to the dealership, after she said to take it in, they acted like they never got a call from the manufacturer. They said that they were going to take pictures this time and send them in . I also took pictures this time and the last time. The dealership called their supplier in Dallas and said it was on back order, and it could take as long as a year to get one . When I talked to the manufacturer representative, I told her I made 1 call and they had one . If I found one , why couldn’t the dealership do the same thing . My understanding is that they are saying it’s because it has 62,000 miles at the time . Barely over the 60,000 . We took it in to have it serviced and to have the seat belt recall checked . I guess the date would have been about [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11766019

Incident

Aug 13, 2026

I am filing an urgent complaint against Hyundai motor America for a direct violation of the national traffic and motor vehicle safety act. The manufacturer is actively refusing to honor and execute the mandated remedy for federal safety recall 263 (NHTSA campaign 24V-529). My 2024 Hyundai Santa Fe XRT suffered an immediate transmission failure, throwing DTC P086800, which is the precise fail-safe error logic covered under this safety recall. When escalated to Hyundai Motor America Corporate Consumer Affairs (Case #XXX), a corporate case manager issued a formal written denial. The manufacturer explicitly stated that the safety recall remedy would not be covered because the vehicle is "past its 10-year/100,000-mile warranty period". This denial is legally fraudulent. Under federal law, safety recalls do not carry mileage, time, or warranty status restrictions. Furthermore, my vehicle is a 2024 model year, making the manufacturer's claim of it being "over 10 years old" a clerical impossibility. Because my vehicle is a primary tool for my livelihood as a rideshare driver, this unlawful denial has caused extreme, compounding injuries. The vehicle entered limp mode and was rendered entirely undrivable. Hyundai's refusal to provide a loaner vehicle or repair the safety hazard has completely cut off my ability to earn an income. As a direct result of this prolonged corporate delay, I have suffered sudden job loss and immediate housing displacement, rendering myself and my family homeless and stranded in the state of [XXX]. I have suffered greatly having to sleep on the streets due to this non-compliance. I request that the National Highway Traffic Safety Administration immediately investigate Hyundai Motor America Case Management for systemic compliance violations regarding Recall 263, and compel the manufacturer to replace the failed transmission assembly immediately at zero cost INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765103

Incident

Sep 9, 2026

Our vehicle does this all the time and has done so for almost two years. After starting the vehicle and then shifting to a gear, either drive or reverse. The vehicle does not always go into gear. When you take your foot off the brake to push on the accelerator, the vehicle will start to roll in the opposite direction if you are on a very small incline in the opposite direction. If you are on flat ground, the car will not move for a few seconds. If the incline is in the direction of your selected gear, you start rolling in that direction with no power from the transmission. In one to three seconds you get power to the transmission. This happens at any time of the day, from the very first start up, to anytime during the day when in use. If you stop to get gas and when you restart the vehicle it can happen. We have almost hit other cars and people several times from rolling backwards when we have drive selected because the transmission does not properly engage. Everytime it happens I say to the car, why are you doing this? The only reason we haven't hit anyone or another car is because I hit the brakes again very quickly once we start rolling backwards after we do not start going forward. Not sure if it is associated or not, but driving through the parking lot a few times in drive. We have lost all power to the transmission. You are driving along and without any visual indications or sounds, you just start slowing down. If you press on the gas more, it does nothing to increase the speed of the vehicle. It has only happened once to us on a road going 45 mph. The power came back after a few seconds.

NHTSA ID

11763479

Incident

Sep 1, 2026

Electric oil pump failure in transmission

NHTSA ID

11763396

Incident

Sep 9, 2026

Despite having the DCT software recall repaired, today the parking brake disengaged after the car was idling for a few minutes at my son’s school. It lurched forward, startling me, and then I was alerted that the emergency parking brake deployed. The rollaway could have injured a child in the parking lot. No alerts or lights have been on prior. Additionally, after the rollaway incident, I was stopped at a red light, and my brakes depressed halfway. The last few weeks the acceleration from stop is difficult, and the brakes shudder and partially depress, especially when driving over a bump - feeling every minor flaw in the road rattling beneath my foot on the pedal. To also be mentioned - I have retained an attorney to pursue a Magnusson Moss cash & keep settlement on the car. From June - August 2026 the car was out of service, 4 repair orders, 2 dealerships, and a FSE I demanded finally found & diagnosed faulty O-rings causing the freon to leak and the AC to fail. The car also smelled strongly of fuel one full day, and the dash & steering wheel felt hot to the touch - but no defect was found or diagnosed.

NHTSA ID

11763167

Incident

Sep 9, 2026

Currently unknown on how the fire started, but something under the hood caught fire

NHTSA ID

11762232

Incident

Aug 28, 2026

Our vehicle has twice gone from parking to drive and moved on its own! Both times almost running over my wife

NHTSA ID

11761572

Incident

Jan 1, 2025

2024 Hyundai Santa Fe gasoline model. My VIN was included in Hyundai Safety Recall 263 / NHTSA Recall 24V-529 involving the Transmission Control Unit and potential damage to the dual-clutch transmission. On September 25, 2024, at fewer than 5,000 miles, the transmission failed and the vehicle was taken to a Hyundai dealership. The transmission repair/replacement was approved and the vehicle remained out of service until October 21, 2024. On June 5, 2026, the vehicle would not start and required towing to an authorized Hyundai dealership. The vehicle has remained at the dealership continuously since June 5 and has not been returned to me. The dealer has undertaken multiple unsuccessful repair/diagnostic efforts during the current visit. I am currently being told that the condition involves the engine/powertrain. Hyundai is now sending an engineer to the dealership because the condition remains unresolved. I am reporting this history because this vehicle experienced a transmission failure shortly after being subject to a federal transmission-related safety recall and has now developed another major engine/powertrain condition while still relatively new.

NHTSA ID

11759564

Incident

Jun 5, 2026

2024 Hyundai Santa Fe VIN [XXX], June 2024 build, 62k miles. Vehicle experienced total loss of power and drive, matching NHTSA recall 24V-529 / 263 for DCT failure. Dealer is refusing to perform recall, refusing to provide diagnostic codes via email, and demanding title and all service records before any work. Dealer claims new engine needed but won’t provide proof. This is a safety defect and dealer is violating recall law." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11759442

Incident

Aug 25, 2026

On multiple occasions the error “transmission system error check transmission oil immediately” Have taken vehicle to dealership 3 separate times. Believe entire unit to be faulty

NHTSA ID

11758995

Incident

Aug 17, 2026

See attached document for complaint

NHTSA ID

11758334

Incident

Jun 11, 2026

The 2024 Caligraphy trim line, has a unique illumination for all dash controls that control; AC, seat heat, seat AC, fan AC, steering wheel heat, ect. Each of these controls are illuminated with a dull Amber color that is impossible to see in bright sunshine, and difficult in all daylight situations. This force the driver to take their eyes off the road to insure proper calibration of each. I confirmed with the sales manager of my serivice dealer Hyundai Nashua ….he drives the same model there is no illumination adjustment that will make the controls visible in sun. Other trim lines have different illumination of the same controls. It would seem this is an easy swap and fix

NHTSA ID

11754399

Incident

May 1, 2024

Windshield breaks with no reason. I have had 2 windshields crack with no sign of any damage. First windshield is within 3,000 miles of owning the car. Replaced one has already cracked and has less than 500 miles. This issue is affecting multiple Sante fe drivers

NHTSA ID

11754262

Incident

Jul 22, 2026

sunroof shattered completely without any force of impact. The glass appears to have imploded.

NHTSA ID

11752511

Incident

Jul 23, 2026

With my 2024 Hyundai Santa Fe SEL, at Cold start the coolant gage on the digital cluster always shows 2-3 bars on the gauge and once the vehicle is put into drive (at least 30-45 seconds start up), the coolant gauze immediately increases in temperature reading without full drive (15 feet after gear placed in Drive). This may be improperly reading the coolant temperature and the OEM thermostat may be defective from manufacturer build. This can cause improper cooling and increase engine failure due to overheating.

NHTSA ID

11752272

Incident

Jul 22, 2026

I purchased a 2024 Hyundai Santa Fe SEL with 16,087 miles that has a the 8-speed Wet Dual-Clutch Transmission (DCT) stutters to catch gear properly while accelerating from low speeds and back to high, example driving onto a highway ramp and matching speeds with ongoing traffic). Unfortunately, there have been multiple fears and risk of safety where accidents almost occured due to the transmission not catching the engines rotational speed to exact, causing slow to no acceleration. This is very dangerous and unsafe to not be considered under investigation. This unresolved issue will deteriorate the clutch and transmission itself over time. HELP!

NHTSA ID

11752271

Incident

Jul 16, 2026

I was merging onto the highway and the acceleration stopped working and the vehicle would not go more than 25 mph. Had to restart car in shoulder, isue seemed to self correct but then it happened 10 minutes later stranding me in between the highway and exit ramp. This was a huge safety issue and myself and others lives were at risk. I am bringing the vehicle in for inspection but this seems to be a recurring hyundai issue. There were no warnings that came on. The auto mode on the dash went from green to an amber color. When i restarted the vehicle nothing changed. After the second time it occurred a check engine light came on.

NHTSA ID

11750041

Incident

Jul 12, 2026

I have had the vehicle in 4 times for check forward attendition warning system light keeps coming on. The first time they replaced the front camera. The situation came back after I was using the cruise control on a express way. Did not do it do it on the road but as soon as you stopped and turned the vehicle off the vehicle check forward attention warning system would come on and off and the only way to shut it off was to stop from more than 20 minutes and it would reset. Took the vehicle back 3 times and they could replicate so there was nothing they could do. The issue came back today. The check forward attention warning system light keeps going on and off. We stopped and let the vehicle sit and upon restarting the check forward attention did not reset . This time the vehicle lost all volume from the dash board. You could recieve phone but no volume. No radio volume. All the safety features that Bing are not working. Check the set up and the volume had a red 🔺️ next to the volume. 4 times into the shop for the same issur

NHTSA ID

11748853

Incident

Jul 7, 2026

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle jerked and shuddered and lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was initially informed that the failure was not related to the transmission; however, the dealer later diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The transmission was replaced, and the contact was advised to pick up the vehicle; however, the failure recurred while driving. The vehicle was taken back to the dealer. The vehicle was not yet repaired. The contact's Attorney notified the manufacturer, who proposed an unsatisfactory settlement. The failure mileage was approximately 28,000.

NHTSA ID

11746705

Incident

Jun 26, 2025

Mileage

28,000 mi

The rear occupant seat sensor after an update even if there is nothing on the back or on the seat it continues to activate the horn and advising we received a rear occupant alarm. I even deactivate the option and still goes off constantly. I have to leave the car unlocked to avoid the alarm going off.

NHTSA ID

11746185

Incident

Jun 1, 2026

Recall for Rearvirw camera and been waiting for over 2 months for the part to become available. Everytime I call they say we only get 1 once in a while sorry. This is not safe if anything happens for visibility.

NHTSA ID

11746181

Incident

Nov 30, 2025

On May 30, 2026, my 2024 Hyundai Santa Fe was involved in a multi-impact interstate collision in the Sandy Springs/Atlanta area while traveling with my family which includes 1 year old kid. The vehicle was struck from behind, spun out, and impacted the concrete highway barrier multiple times before coming to a stop in the travel lanes. The collision resulted in substantial structural vehicle damage, and occupants sustained head concussions and bruising. The airbag system did not deploy during the sequence of impacts. I am submitting this report to request an evaluation of the crash parameters and deployment logic to determine whether the system operated within its intended safety design specifications under these specific multi-impact conditions. I don't have the footage but i have seen on police laptop of the incident.

NHTSA ID

11745782

Incident

May 30, 2026