2024 Honda Accord

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Subject of Complaint: Sudden, simultaneous failure of critical safety and driver assist systems originating from an electronic sensor/control module failure inside the electronic power steering (EPS) gearbox. Description of Safety Hazard and Dashboard Indicators: While operating the vehicle, the Driver Information Interface (DII) suddenly illuminated with multiple critical safety faults simultaneously. The primary indicator was the amber Electric Power Steering (EPS) System Problem warning light (steering wheel icon with an exclamation point). Due to the electronic architecture of the vehicle, the loss of reliable data from the steering gearbox caused a cascading failure across the Honda Sensing safety suite. The dashboard displayed a sequence of distinct system errors, explicitly disabling: Lane Keeping Assist System (LKAS) Problem Road Departure Mitigation System Problem Adaptive Cruise Control (ACC) Problem Safety Risk to Occupants: The unexpected failure of the EPS system immediately compromised the vehicle's handling characteristics, significantly increasing the steering effort required to control the vehicle. Furthermore, the simultaneous and total disabling of the Lane Keeping Assist, Road Departure Mitigation, and Adaptive Cruise Control systems unexpectedly stripped away active crash-avoidance features. This sudden degradation of vehicle control and driver-assist capabilities creates an immediate, severe collision hazard on public roadways.

NHTSA ID

11756266

Incident

Jul 26, 2026

Car lost power while driving and came to a slow stop, was unable to accelerate. This was dangerous and I was on a relatively busy street will a small shoulder. Car made no noises or gave any warnings prior to this issue. Car engine was eventually able to powered back on, engine light now shows, along with power system light

NHTSA ID

11755833

Incident

Aug 9, 2026

The contact owns a 2024 Honda Accord. The contact stated that while driving approximately 35 MPH, the electronic power steering seized, and the vehicle became difficult to maneuver. The contact depressed the brake pedal and stopped the vehicle. The vehicle failed to return to normal operation. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the electronic power steering module had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.

NHTSA ID

11753785

Incident

Jul 23, 2026

Mileage

79,000 mi

Apparently a very well known issue, I've had my car for 17 months and the software error see dealer had been on every time I start my car for the past 14 of them. And sometimes when I'm driving. Took it to the dealer, as the screen prompts, they said they reset it, turned it on, and there it was. Don't think they even did anything, except maybe waste my hour and a half and then try to sell me services. I know there is a known issue with the software on this model shutting down the vehicle whilst driving, I sure hope that isn't the case with mine. I'll try to take it back to the dealership, but like I said, they either didn't know, couldn't fix it, or just wanted me to get new brakes the first time I was there, and I'd really rather make sure that it gets done correctly if I bring it back. Thank you very much, and have a great rest of your day

NHTSA ID

11751713

Incident

May 14, 2025

The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to address this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.

NHTSA ID

11750582

Incident

Jul 15, 2026

When driving on highway the car displayed multiple warning messages on dashboard including electronic power system light, lane keeping assist system problem, TPMS system problem, etc. Mileage was 22380miles. I bought the car May 2026. I drove it for around 1000miles. The next day the warnings disapeared.

NHTSA ID

11747524

Incident

Jun 21, 2026

On 6/19/2026, I had four new tires (Goodyear Eagle Touring, size 235/40R19 96V) and a four-wheel alignment installed at an authorized Honda dealership. The post-service alignment printout showed the right front camber and left front caster remained out of specification both before and after the alignment was performed. I left the dealership at approximately 4:30 PM. At approximately 6:20 PM, while driving westbound on Interstate 10 at highway speed, the left front tire, one of the four tires installed roughly two hours earlier, suddenly blew out with no prior warning light or indication. Notably, the right front tire had triggered a TPMS warning earlier that day, which is what prompted the same-day tire replacement, but it was the left front, which gave no warning at all, that failed. The vehicle was safely maneuvered to the shoulder to avoid a collision with other vehicles. California Highway Patrol responded and later moved the failed tire after it was struck by passing vehicles, creating a hazard for other drivers. The tire itself was not recoverable due to the danger of retrieving debris from live traffic lanes, though photos were taken of the tire and wheel immediately following the incident. The vehicle's onboard tire repair kit could not be used because the vehicle is subject to open NHTSA recall 26V-366, confirmed incomplete on this vehicle. A flatbed tow was required since this model carries no spare tire. I am requesting investigation into whether an installation error (mounting, bead seating, valve stem) or a manufacturing defect contributed to this failure, given the short time between installation and failure.

NHTSA ID

11745350

Incident

Jun 19, 2026

The engine vibrates/shutters when switching from electric to gas. It almost feels like the engine is going to fall out. I’ve taken it to two different Honda dealerships multiple times and since they can’t duplicate the issue while it’s there then they say there’s nothing they can do. The oil also looks and smells like gas.

NHTSA ID

11744352

Incident

Sep 5, 2025

Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message displayed on the screen indicating "Setting Update Failure" when customers try to change certain settings.

Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.

Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's Android phone is connected via Bluetooth.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 Accords with a customer complaint of a noise from the instrument panel garnish in the center and passenger vent outlet areas with HVAC system off. The noise can be described as buzzing, rattling, or ticking. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Dealer Message - Due to a software programming issue of the telematics control unit (TCU/TSU), certain functions may not operate as designed when accessed from the Screen Audio display. This condition results in an error message being displayed on the screen indicating "Setting Update Failure" when customers attempt to change certain settings.

Service Bulletin - Customer complains of a clicking, light ticking, or binding sound while turning the steering wheel due to lack of sufficient clearance between the steering gearbox motor housing and the steering rack.