2022 Honda Accord

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

My 2022 Honda Accord has an ongoing issue with the infotainment touchscreen making selections on its own without being touched, commonly referred to as “ghost touch.” The screen randomly presses buttons, changes menus, changes audio/settings, and interferes with Apple CarPlay and normal touchscreen operation. The issue occurs repeatedly and can be very distracting while driving because the screen operates on its own and requires attention to correct or stop it. Restarting the system does not permanently resolve the problem. I am reporting this because it creates a driver-distraction/safety concern and I would like the issue documented and investigated.

NHTSA ID

11766407

Incident

May 1, 2026

The infotainment center screen flickers and beeps and turns the radio on and off while I’m driving, creating a distraction that makes driving difficult and unsafe. I have reported this issue since I bought the car new in January 2022 to the dealer and they say the manufacturer is aware of it but has come up with no solution. The issue would temporarily stop for a few months at a time but has become consistent now. The navigation and GPS are nonfunctional. The issue has become so extreme that I am afraid of driving the car. The dealer has examined the car several times in The past theee years, always saying that that Honda is working in a solution.

NHTSA ID

11766065

Incident

Sep 22, 2026

The infotainment touchscreen/display system in my 2022 Honda Accord Hybrid is malfunctioning and experiences repeated false or “ghost/phantom” touches even though nobody is touching the screen. The system makes selections and changes functions on its own. The problem has gotten progressively worse over time, with a significant increase during the summer of 2026, particularly during hot weather. This creates a safety concern and significant driving distraction. When the phantom touches occur, I cannot reliably use the vehicle's hands-free phone system or map/navigation display. Because the map becomes unreliable, I sometimes have to look down at my phone rather than using the vehicle's display. The system has also initiated phone calls on its own. During phone calls, it will randomly activate the mute function without me touching the screen, causing me to look at the display and attempt to correct the problem while driving. These malfunctions interfere with hands-free features intended to reduce driver distraction. I showed a video of the malfunction to personnel at a Honda dealership. A service representative/manager told me that the dealership has seen this problem on multiple vehicles and has replaced screens and/or infotainment units without necessarily correcting the problem. He also indicated that the problem appears to occur more frequently or become worse with heat. My vehicle has not yet received a formal diagnostic inspection for this issue. There were no warning lamps or warning messages before the malfunction. The main symptom is the touchscreen registering inputs without being touched. The issue has become progressively worse, with a substantial increase during hot weather in the summer of 2026. During cooler conditions, it occurs less frequently. My vehicle and infotainment system are available for inspection upon request.

NHTSA ID

11765892

Incident

Sep 21, 2026

The touchscreen in my 2022 Honda Accord has a "ghost touch" defect. It registers touches I never made. While I'm driving, it changes settings, opens menus, makes phone calls, and changes the volume or audio source on its own. This has happened about over 10 times since last year This is a safety issue. The sudden changes distract me while I'm driving, and I can't reliably control the screen, which also shows the backup camera. I request that NHTSA investigate this defect.

NHTSA ID

11765503

Incident

Sep 19, 2026

Touch screen on console has lots of ghost-touches .The audio screen keeps switching radio on when it was in off position. It goes into settings or prompts for factory reset while driving, and without touching it. Also, Android AutoPlay navigation keeps jumping around on the map, and giving excessive warnings for next turn, without touching it. This is an EXTREME driver distraction, esp. while trying to use navigation.

NHTSA ID

11765365

Incident

Sep 18, 2026

Driver safety issue. The touchscreen is nonrepsonsive and constantly glitches creating issues with navigation and also distraction. I have mad wrong turns, missed exits, and been completely distracted when dealing with this since I bought the vehicle. This is a common issue across this model with widespread complaints on the internet and dedicated discussion forums. The dealerships do patch jobs (sw updates) which does not directly resolve the issue. There are no actual diagnostics available that can identify a touchscreen issue to discern between an actual touch and a "ghost" touch. This is a driver safety issue and there are many videos online that show this type of glitching while driving. The technicians at the dealerships do not take the time to ever fully resolve this issue. I am taking my car back in for the 4th time tomorrow to get it reviewed. I imagine I am wasting more of my time and money to do this but it is not safe to drive like this. You have to experience it before you can say "it's just a touchscreen" issue. I've had passengers not understand how I can drive like this. And as mentioned above, it is not just me. Check the web. Honda should do a full recall on the infotainment system before someone, if it hasn't happened already, gets killed or injured. Thanks for reading. Very passionate on this issue. Can provide video of the issue if needed but there are plenty online if you should choose to search. It's bigger than my "touchscreen doesn't work."

NHTSA ID

11764569

Incident

Apr 28, 2025

Infotainment system

NHTSA ID

11763991

Incident

Jun 2, 2024

The contact owns a 2022 Honda Accord. The contact stated that while driving 65 MPH, the infotainment screen unexpectedly started scrolling randomly. Additionally, there was a beeping sound during the failure. The failure was a recurring failure. The dealer was contacted and diagnosed the vehicle with an electrical failure. The contact stated that the manufacturer had not authorized the dealer to do the repair, even though the vehicle was under warranty. The manufacturer was contacted by phone and was made aware of the failure and stated there was no remedy available. The failure mileage was approximately 59,000.

NHTSA ID

11763466

Incident

Aug 30, 2026

Mileage

59,000 mi

Dealer Message - On August 21st, 2026, American Honda issued a Product Update for certain 2018-2022 Accord and Accord Hybrid models that received the accessory Wireless CarPlay and Android Auto upgrade. Refer to Service Bulletin 26-068 for additional information regarding the Product Update.

Tech Line Summary - Customers may report that the center display unit changes screens on its own, registers unintended inputs, or operates erratically without user interaction. The condition may be more noticeable when vehicle interior temperatures are elevated.

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

Service Bulletin - On certain 2018-2022 Accord and 2018-22 Accord Hybrid vehicles equipped with the Wireless CarPlay and Android Auto software upgrade, a programming issue within the Wireless CarPlay and Android Auto software may cause an invalid "License Authentication Error" message to appear on the display audio screen after approximately 1,500 ignition ON/OFF cycles.

Dealer Message - Due to a software programming issue within the Wireless CarPlay and Android Auto system, an invalid "License Authentication Error" message may appear on the Display Audio screen after approximately 1,500 ignition switch activations ON/OFF.