2022 Honda Accord

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

My Honda Accord 2022 has a touchscreen in the center dashboard. Many times it will not register touches, and many times there will be phantom touches wherein the screen clicks randomly without anyone touching it.

NHTSA ID

11756216

Incident

Aug 11, 2026

I purchase this car December 5, 2022 within 1 year I started having problems with the infotainment system glitching, muting my calls, the radio station jumping from station to station all kinds on things going on ghost touches as people describe them. The Honda dealership has replaced the screen itself and something else within the system while under warranty . This did not fix the problem it continued. The last thing I was told by the dealership is they were waiting on Panasonic to come out with a system and that was that and I would have to deal with it basically. I reached out to the maker of Honda and there was also no help from them. Any advice? This is by far the worst Honda I’ve had and I’ve owned 3 of them. I also had to have the head replaced while under warranty because it started cracking badly, the other one was too but not as bad so they would not replace that one.

NHTSA ID

11756003

Incident

Dec 5, 2023

The radio has a ghost touch, dealer does not see it as a problem. I hope government do.

NHTSA ID

11755563

Incident

Aug 7, 2026

The contact owns a 2022 Honda Accord. The contact stated that there were persistent failures with the infotainment system. The contact stated that occasionally the screen flickered abnormally, the navigation system zoomed in and out unexpectedly, unintended phone calls were made while driving, and the screen occasionally became frozen or was unresponsive to touch. The vehicle was taken to the dealer, where the infotainment head unit was replaced under warranty; however, the issues persisted. The manufacturer was notified of the failure, and the dealer and the manufacturer determined that a software update was needed. The vehicle was not repaired. The manufacturer had not yet developed a fix for the failure. A case was filed with the manufacturer. The failure mileage was approximately 22,000.

NHTSA ID

11753240

Incident

May 1, 2026

Mileage

22,000 mi

The touchscreen something’s fails to work. It freezes and it doesn’t allow me to push on anything. If I have it under CarPlay and I’m GPS mode to get directions to where I’m going too and then it begins to have glitches . It switches back and forth from am/fm radio then to pandora then back to am/fm non stop. The screen randomly starts clicking on its own— I tried factory reset and it hasn’t resolved my issue. It often a happens mostly when the screen is hot but it’s done it too when the screen is in normal temperature .

NHTSA ID

11752931

Incident

May 1, 2026

Erratic uncontrolled phantom touches on the primary console screen create severe driver distraction, alter settings whuke driving, and that multiple dealer replacements (screen + head unit) failed to remedy the issue under warranty.

NHTSA ID

11752928

Incident

Jun 4, 2026

Screen glitch acting erratic. Absolutely annoying. Even USB connection glitches. Apps jump. Phone disconnect… Total disappointment. No solution in 4 years?

NHTSA ID

11752803

Incident

Feb 2, 2025

Infotainment is unresponsive and also ghost touches on its own. It’ll turn on and blast the radio on its own, end phone calls, call people and switch out of navigation all which is extremely distracting. System was reproduced by the dealer, got replaced and the problem came back. Dealer says Honda tech line says that there is no fix but that it is in the works.

NHTSA ID

11752366

Incident

Sep 23, 2024

Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds potentially due to the bump stop contacting the top of the front damper body.

Tech Line Summary - Customers who have purchased the Accessory CarPlay /Android Auto upgrade are complaining that a pop-up message appears on the audio unit display stating, “Please insert USB drive containing valid software license file, and press OK button”. When this message is displayed, the audio unit is not responsive to control inputs, however the rear-view camera remains fully functional.

Dealer Message - Some customers have reported a pop-up message on the audio unit display stating: “Please insert USB drive containing valid software license file and press OK button.” When this message appears, the audio unit becomes unresponsive. The rear-view camera remains functional.

Dealer Message - Some customers have reported a pop-up message on the audio unit display stating: “Please insert USB drive containing valid software license file and press OK button.” When this message appears, the audio unit becomes unresponsive. The rear-view camera remains functional.

Service Bulletin - Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on inspection cover.

Service Bulletin - There is a dull creaking, rubbing, popping, or clicking noise coming from the front of the vehicle while turning at low speeds due to the bump stop contacting the top of the front damper body.