Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 221 NHTSA owner-reported complaints for the 2022 Honda Accord. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 221 · page 1 of 9
My Honda Accord 2022 has a touchscreen in the center dashboard. Many times it will not register touches, and many times there will be phantom touches wherein the screen clicks randomly without anyone touching it.
I purchase this car December 5, 2022 within 1 year I started having problems with the infotainment system glitching, muting my calls, the radio station jumping from station to station all kinds on things going on ghost touches as people describe them. The Honda dealership has replaced the screen itself and something else within the system while under warranty . This did not fix the problem it continued. The last thing I was told by the dealership is they were waiting on Panasonic to come out with a system and that was that and I would have to deal with it basically. I reached out to the maker of Honda and there was also no help from them. Any advice? This is by far the worst Honda I’ve had and I’ve owned 3 of them. I also had to have the head replaced while under warranty because it started cracking badly, the other one was too but not as bad so they would not replace that one.
The radio has a ghost touch, dealer does not see it as a problem. I hope government do.
The contact owns a 2022 Honda Accord. The contact stated that there were persistent failures with the infotainment system. The contact stated that occasionally the screen flickered abnormally, the navigation system zoomed in and out unexpectedly, unintended phone calls were made while driving, and the screen occasionally became frozen or was unresponsive to touch. The vehicle was taken to the dealer, where the infotainment head unit was replaced under warranty; however, the issues persisted. The manufacturer was notified of the failure, and the dealer and the manufacturer determined that a software update was needed. The vehicle was not repaired. The manufacturer had not yet developed a fix for the failure. A case was filed with the manufacturer. The failure mileage was approximately 22,000.
The touchscreen something’s fails to work. It freezes and it doesn’t allow me to push on anything. If I have it under CarPlay and I’m GPS mode to get directions to where I’m going too and then it begins to have glitches . It switches back and forth from am/fm radio then to pandora then back to am/fm non stop. The screen randomly starts clicking on its own— I tried factory reset and it hasn’t resolved my issue. It often a happens mostly when the screen is hot but it’s done it too when the screen is in normal temperature .
Erratic uncontrolled phantom touches on the primary console screen create severe driver distraction, alter settings whuke driving, and that multiple dealer replacements (screen + head unit) failed to remedy the issue under warranty.
Screen glitch acting erratic. Absolutely annoying. Even USB connection glitches. Apps jump. Phone disconnect… Total disappointment. No solution in 4 years?
Infotainment is unresponsive and also ghost touches on its own. It’ll turn on and blast the radio on its own, end phone calls, call people and switch out of navigation all which is extremely distracting. System was reproduced by the dealer, got replaced and the problem came back. Dealer says Honda tech line says that there is no fix but that it is in the works.
This event occurred after a history of ABS system issues as well as Infotainment system issues since 10k miles. During morning commute at approximately 60 mph, all dash warnings began to chime associated with the Touring features of the sedan. TPMS, Collision Avoidance, Braking System, Lane Departure, etc. AND Electric Power Steering. The steering wheel clicked and immediately became difficult to steer. I found a safe pullover point and managed to return the car safely the short distance home.
The car suddenly started to miss fire and lose power. This puts the driver and others in dangerous situations. If it happens when pulling out into traffic and the car misfired it could cause a serious crash. Honda service diagnosed that a blown head gasket causes coolant to leak into the cylinders, leading to engine misfires and a sudden loss of motive power at highway speeds. This issue is well documented on 2016 to 2022 honda Accords. There are many documented cases of this exact premature failure. Honda is aware of this issue and has awarded some owners goodwill repair when outside of warranty. There is currently ongoing litigation because of the 10s of thousands of head gasket failures. My car has 75k miles and went out of warranty at 60k miles. My goodwill request was denied by local regional Honda Rep but I elevated the request to corporate Honda and currently waiting on their response.
The screen is now severely ghost-touching, overriding navigation, and falsely reporting accidents while I drive. This is a severe distraction and a safety hazard.
The infotainment screen has ghost/phantom touches. So the touchscreen registers taps I didn't make. This occurs while I’m driving, make it impossible to have my GPS navigation, or my Apple car play. It even freezes the screen. I’ve replaced my infotainment screen and the same error occurred a year later. I had to pay out of pocket for an error than is occurring in the other vehicles with the same make and model. This shouldn’t be something customers need to pay for, it should be a recall.
All of the 7 warning light came up on my 2022 accord 1.5
While reversing the screen froze and I could not safely back up
My 2022 Honda Accord Sport screen / navigation is malfunctioning / failing and it is available for inspection. This is a MAJOR SAFETY issue because unless the screen is in Anti-Theft mode (after a reset) which locks all functions, the screen will start glitching / ghost-tapping to where the screen nonstop beeps and flashes from feature to feature without any ability to stop it or even tap the screen to try to fix it. While driving this is a major safety issue that inherently draws the driver's attention away from the road to trying to fix the screen (which is obviously a safety problem while driving. This is a common issue among Honda Accords and I do not know how this has not been addressed yet. My car is currently in the dealership shop and they are saying because it in outside 3 years, it will cost over $1000 to fix for A SAFETY ISSUE that can't be worked around besides turning off the whole system. There were no problems with the car or the screen prior to this randomly starting to happen about a week ago on a hot summer's day. Please help with this, this is a huge safety issue and someone will get hurt someday because they aren't focusing on the road and instead trying to get the non-stop beeping fixed.
This is just a copy of what I sent to Honda. navigation cannot even be used because of this problem. this does create a safety issue when I'm in areas I'm not familiar with and the fact that I cannot use the maps function and have to look at my phone for directions. not to mention the constant distraction. Is Honda ever going to do anything about this trash? This is not okay and IS A SAFETY issue! This needs to be rectified. IM SICK OF IT and the lack of care from Honda is astonishing. I have my own videos but these are links of issues that others are having. mine is doing the exact same thing. read the comments for the amount of people dealing with this. THERE IS CLEARLY A PART ISSUE HERE! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My husband was driving our 2022 Honda Accord home eastbound on [XXX] on Friday, [XXX] from Oswego to Saratoga Springs from a funeral. It was extremely hot that day. It started to rain and he was going the speed limit and the steering locked up. He ended up doing at least one 360 possible two and then hit the guardrail. We never had a recall on our steering but a lot of issues while driving on the lane controls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
BRAKE SYSTEM ERROR AND TURBO AND HEAD GASKET NEED TO BE CHANGED. SO MAY COMPLAINTS ABOUT THIS...
While driving at 50 mph, the infotainment touchscreen began experiencing severe ghost touches, where the screen acts as if it is being repeatedly tapped by itself. The system rapidly cycled through menus on its own, making random phone calls via Bluetooth and changing the navigation map coordinates while I was in motion. This created a massive visual and mental distraction as I try to mute or stop the erratic behavior. Also When putting the vehicle in reverse, the phantom touches freeze the screen, blocking the backup camera feed entirely. The problem is worse on hot days. The dealer stated it is a known hardware delamination issue but I was told honda corporate told them not to replace it as the issue will re-occur do to their hardware malfunctioning. This is an extreme safety hazard and a distraction while driving. I am submitting this complaint to get honda to resolve this issue.
2022 Honda Accord Infotainment “Ghost Touch” Defect I am reporting a recurring safety defect involving the infotainment touchscreen in my 2022 Honda Accord. The touchscreen intermittently registers false inputs (“ghost touches”) without any user interaction. During operation, the screen randomly changes radio stations, switches applications, exits navigation, opens menus, changes settings, and becomes unresponsive. The issue occurs while driving and forces the driver to divert attention from the roadway in an effort to regain control of the system. This defect creates a significant distraction and increases the risk of a crash, particularly when navigation is being used in unfamiliar areas. In some instances, the screen becomes completely unusable for extended periods. My understanding is that many other 2021–2022 Honda Accord owners have reported identical symptoms, including screen replacements that failed to permanently resolve the problem. Numerous public complaints describe the same malfunction and indicate that the issue may be widespread. I believe this defect warrants investigation because it affects a driver interface that is relied upon during vehicle operation. Honda has not provided a permanent repair solution, and affected owners continue to experience recurring failures across multiple Honda models and trims. I respectfully request that NHTSA investigate this defect and determine whether a recall or other corrective action is warranted. Vehicle: 2022 Honda Accord
Component Affected: Electrical System / Vehicle Speed Control / Forward Visibility / Navigation / Infotainment Description of Safety Hazard: I am experiencing a severe, highly unpredictable, and dangerous hardware defect involving the factory infotainment system on my 2022 Honda Accord Sport SE. The screen suffers from a hardware failure known as "ghost touching," where the digital interface registers rapid, erratic touch inputs completely on its own without being touched. This defect creates an immediate and severe driver distraction while the vehicle is in motion by automatically placing uncommanded phone calls to random contacts, changing settings, turning the radio on, and forcing sudden, loud audio spikes that startle the driver. Furthermore, these chaotic system glitches directly impact critical driving, navigation, and safety systems: GPS Navigation Failure: The ghost touches actively disrupt the GPS navigation system. The screen will randomly force the GPS map on when not in use, or it will glitch, freeze, and misroute while I am actively trying to navigate heavy traffic. This renders the primary navigation entirely useless, leaving me stranded and forcing my attention away from the road to attempt a manual override. Cruise Control Dropout & Auditory Panic Hazard: The system intermittently triggers a critical error on the dashboard that completely disables the vehicle’s Cruise Control / Adaptive Cruise Control (ACC) systems at highway speeds. When this error flashes, the vehicle emits a loud, non-stop, continuous warning chime that refuses to turn off until the car's computer system randomly resets itself. This non-stop beeping creates an intense visual and auditory panic situation while driving at high speeds, completely shattering driver focus.
The random ghost punches on the infotainment screen cause distractions while driving. It beeps and blares music without anyone touching it. Sometimes the screen goes dark and makes it hard to reset maintenance issues etc. Also, the car has braked really hard when getting on an off ramp from the interstate. Nothing in the road and lines clearly marked.
My display screen (infotainment) that has almost all the setting to my car on it has been glitching every single time I drive my car. It has what is being described as "ghost touch". It will just flick back and forth between all different settings to my car, turn on and off the radio and go between stations, set destinations on my maps, submitting incidents on my maps, calling my contacts, requesting voice commands which lowers the fan speed on my ac and heat when doing so and numerous other settings including how my car locks itself, rear camera setting, audio settings, it is going through everything while driving and while stationary. I believe it is a major hazard, it as startled me so many time by just randomly blasting a radio station while im driving, messing with my navigation on maps while driving, I have been distracted so many times when I should have been focused on the road but instead I am trying to stop it from changing settings, calling people, trying to cancel routes its setting on my maps and ect. The problem is a "known issue" according to the Honda dealership I bought it from and took in to look at for repair. Also I quick Google search of "2022 honda accord sport screen glitching" brings up tons of other people dealing with this same issue and there is apparently no fix for it. Honda said you can buy a new screen but it may still do it since there is no official fix for this. It drives me crazy to even drive this car and I commute to work over a hour and a half on highways with it freaking out the whole way most of the time.
I had brought my Honda Accord into Honda of Muskogee to have the touchscreen looked at for ghost touching while the car was still under warranty. On the very first visit, the morning I brought it in the temperature was low and it was nice outside and they could not reproduce the issue. They also did not complete the oil change properly on my car, nor rotated the tires, they also mangled the nuts that hold the positive battery post down. This was on a brand new car when it happened. Fast forward to 2026, my manufacturer's warranty is expired. I have contacted Honda Corporate probably 3 times to see if they would honor the warranty on my factory unmodified radio that came with the car. I advised them I wanted any other dealership that is certified to do the work, besides Muskogee. That location has a vendetta against me now because I am reporting them for stealing people's money and not doing the work their customers paid for. Their customers are ASKING for work that they pretend they have no idea about. PROBLEM: The digitizer is failing due to bad parts/delamination of some sort, it causes frequent ghost touching which can disrupt important safety information on the screen such as navigation data on a fast highway. It also ghost touches and turns off the HVAC system so the microphone can hear you, in the summertime this is incredibly dangerous as you cannot bypass it to ensure you stay cool in a heat wave if the radio keeps doing this. I am afraid this distraction is either going to cause myself, or anyone else with a 2022 Honda Accord that - for whatever reason they have NOT issued a manufacturers' recall for defective digitizers. This radio has done this practically the entire time I have owned the car, I am so upset with it.
Ghost touch/tapping on my radio display. Screen is malfunctioning as if someone is tapping the screen when no one is touching it.
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