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2024 Chevrolet Silverado 2500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 139 NHTSA owner-reported complaints for the 2024 Chevrolet Silverado 2500, most frequently naming the electrical, brakes and powertrain (other) categories. 3 safety recalls have been issued covering this model year; and 841 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2023 | 2 | 2 |
| Jul 2023 | 6 | 8 |
| Aug 2023 | 8 | 16 |
| Sep 2023 | 3 | 19 |
| Oct 2023 | 4 | 23 |
| Nov 2023 | 4 | 27 |
| Dec 2023 | 1 | 28 |
| Jan 2024 | 2 | 30 |
| Feb 2024 | 1 | 31 |
| Mar 2024 | 1 | 32 |
| Apr 2024 | 3 | 35 |
| Jun 2024 | 1 | 36 |
| Jul 2024 | 9 | 45 |
| Aug 2024 | 3 | 48 |
| Sep 2024 | 3 | 51 |
| Oct 2024 | 2 | 53 |
| Nov 2024 | 3 | 56 |
| Dec 2024 | 1 | 57 |
| Jan 2025 | 6 | 63 |
| Feb 2025 | 3 | 66 |
| Mar 2025 | 12 | 78 |
| Apr 2025 | 6 | 84 |
| May 2025 | 5 | 89 |
| Jun 2025 | 7 | 96 |
| Jul 2025 | 7 | 103 |
| Aug 2025 | 2 | 105 |
| Sep 2025 | 1 | 106 |
| Oct 2025 | 4 | 110 |
| Dec 2025 | 4 | 114 |
| Jan 2026 | 7 | 121 |
| Feb 2026 | 2 | 123 |
| Mar 2026 | 4 | 127 |
| Apr 2026 | 4 | 131 |
| May 2026 | 1 | 132 |
| Jun 2026 | 3 | 135 |
| Jul 2026 | 4 | 139 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical4625.6%
- Brakes4525.0%
- Powertrain (other)3620.0%
- Engine137.2%
- Fuel system95.0%
- Exterior lighting73.9%
- Driver assistance63.3%
- Steering63.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
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Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact's husband owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving approximately 54 MPH, the steering wheel jerked to the left and sent the vehicle over onto the opposite side of the road, where the vehicle struck a steel electric pole. The contact stated that the two front and two side air bags deployed. The Police Department, Sheriff's Office, and the Fire Department were called, and the firemen used the jaws of life to extract the contact's husband from the vehicle. A Police report was filed. Medical attention was needed, and the contact's husband was taken by ambulance and then airlifted to a hospital. The contact's husband sustained a compound fracture to the left forearm, a fractured pelvic bone, fractures to the C5, C6, and C7 in the neck, a fractured first rib, a spine injury, and a left knee injury. The vehicle was towed to an independent mechanic, where the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 18,400.
- NHTSA ID
- 11753685
- Incident
- Jul 15, 2026
- Mileage
- 18,400 mi
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after turning off the vehicle with a trailer hitched to the vehicle, the trailer brake lights failed to turn off. The contact disconnected the trailer from the vehicle for the trailer brake lights to turn off. Additionally, the electric trailer brakes and turn signals intermittently failed to function properly. The vehicle was taken to the dealer; however, the dealer could not determine where the wiring harness 120-Volt power was going and was unable to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
- NHTSA ID
- 11753265
- Incident
- Jul 1, 2025
- Mileage
- 45,000 mi
Due to the Fuel Pump Power Control Module (Part number 13554821) failure, my vehicle stalled in the middle of a turn while pulling a 10,000 pound RV. This caused me to lose both power steering and braking capabilities. From what I gather, this part is part of a "phased" initiative recall (see N252516900 Fuel Pump Power Control Module). This part was seemingly installed in all or most of GM SUVs and Trucks since 2021. Unfortunately, only some 2021-2023 models are under recall due to the "phased" nature of this recall. Meanwhile, all Heavy Duty trucks are driving around on our roadways, highways, and interstates, just like I was, towing heavy machinery, equipment, and RVs because both you and GM are dragging your feet on demanding these flawed modules be removed from these vehicles. In summation, virtually every GM SUV and truck on the road produced since 2021 is a ticking time bomb that could stall at any moment and disable both power steering and braking capability. If thats not bad enough, concerned owners, such as myself, are stonewalled with the words "there is no active recall on your vehicle " both by GM and your very website. The "phased" nature of this recall is unacceptable and is putting lives at risk. Had I been traveling at highway speeds when this failure occurred, while towing a heavy load, with braking traffic in front of me or a sharp turn, I would not have been able to stop or turn. This is an urgent matter and should be addressed accordingly, not in a "phased" manner.
- NHTSA ID
- 11752781
- Incident
- Jul 17, 2026
First started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. Shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions. RPMs were approximately 2000 RPM shattering stopped in our PMs went down to 1500. This is occurred many times taken to a dealership always get same result, no problem found. Problem always occurs just after a transmission shift which I can tell by RPM. When I apply gas shuttering sometimes increases not always. Also noticed that sometimes shifting on a flat surface 65 miles an hour engine will speed up to almost 2000 RPM and when it goes to shift back, I get a clunk or sometimes a shutter normal cruising is about 1500 RPM at 65 mile an hour. I didn’t notice towing an empty trailer about 2600 pounds shattering seemed worse. With no Trailer I sometimes get erratic shifting where RPM goes 1500 to 2000 to 2500 and then back down again then back up again then it can shift all the way back to 1500 RPM still maintaining 65 mph. Also another problem may be connected to transmission, but I have pulled out into traffic pushed on the pedal and it feels like the truck has no power push on the pedal a little bit more still no power and all of a sudden it’s like everything kicks in RPMs, increase rapidly and truck accelerates extremely fast, throwing things off the dash moving things on the floorboard. Sometimes I see that a downshift occurs and RPMs increase other times I see RPM staying right at the 2000 mark and it still occurs almost got rear ended a couple of times. Check engine light has been on one dealership said they pulled over 40 codes. Still they all claim can’t duplicate problem. Yes I agree it is random but with me watching telemeter and County shift points biggest problem area is fourth gear fifth gear and sixth gear.
- NHTSA ID
- 11752372
- Incident
- Sep 7, 2025
Driving down the highway at 60mph, dash started blinking for trailer brake service needed. Was not trailering anything. Within 3 seconds I had smoke filling the cab, pulled over and got out. Within 3min truck was fully engulfed totally gone. God forbid I was alone but even at that I did not have time to get many things out and keep imagining what a different day I’d be looking at if there were kids with me.
- NHTSA ID
- 11745837
- Incident
- Jun 22, 2026
In May 2026, my vehicle began exhibiting serious and dangerous problems. It would shake violently after starting and occasionally stop on its own while driving. On [XXX], my wife and I got into the vehicle and started driving from our home in West Virginia. While driving uphill at approximately 30 mph, the vehicle suddenly began shaking severely and then came to a complete stop. After a few moments, it restarted itself and accelerated to about 30–40 mph while continuing to shake violently. This happened several times during the trip. Fuel consumption also became extremely abnormal, dropping to approximately 6 miles per gallon. Because Team One Chevrolet in Oakland, Maryland, is the nearest dealer, we drove there for service. After several hours, the dealer returned the vehicle and informed us that they had replaced a sensor. However, after leaving the dealership, the Check Engine light came on again after only three engine starts. I immediately returned to the dealership, where the warning light was cleared. The following day, the Check Engine light returned. When I contacted the dealership, I was told to continue driving the vehicle with the warning light on for one to two weeks. After more than a week, I returned to the dealership, and the light was reset again. A few days later, the same problem reappeared. At that point, I was informed that, according to dealership procedures, replacement parts could not be ordered until the issue had been reported three times. After the third visit, the parts were finally ordered, and I was required to wait several more weeks for another service appointment. I also reported the issue directly to Chevrolet. Despite multiple visits, repeated failures, and a significant amount of time spent attempting repairs, my vehicle remains unrepaired. My factory warranty is approaching expiration, and no one has provided a clear answer regarding what will happen if the upcoming repair attempt fails to resolve the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
- NHTSA ID
- 11745485
- Incident
- May 13, 2026
Transmission Control Valve failed causing my vehicle to drop from 70 miles per hour below 40 miles per hour rapidly on the highway/interstate which could have caused a fatal crash. Called OnStar and was told my code showing was P0747 meaning service now. I called dealerships to get an appt next morning and this happened in the evening and was told the soonest I could get in was a week away, most was longer than that. I did worked in and was told my TCV needed to be replaced. I was told this is a common problem with this truck but when I contacted GM they told me they could only do a 30% courtesy discount because my 2400 Chevy Silverado 2500HD already had 83,000 miles on it and is out of warranty. I have researched this and NHTSA already has a bulletin in place for this same issue but it didn’t include my VIN so they told me there was nothing more than can be done. This is a huge safety risk and concern. My daughter and wife could have been driving my truck and it could have caused a very bad wreck. My vehicle had no prior warning until this happened. My vehicle did say reduced engine performance and my check engine light came on during the event but nothing prior. Now my truck shifts hard and gets hot fast. We opted not to drive and took it to a local dealership for repair due to the risk of injury if we continued to drive it to us and others. We are not put out a vehicle and monthly payment as the part is on back order. GM pretty much is brushing us off and told us we can file a complaint with NHTSA if we feel like it’s something more that needs done. Bulletin number in place for this issue on other VINS is N242454441. I don’t want this to happen to others so I wanted to report it plus I feel like GM should have cover total cost especially with it being a known issue. Thanks
- NHTSA ID
- 11745093
- Incident
- Jun 10, 2026
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while at a stop sign all lights on the outside of the vehicle began to turn on and off independently. No warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the headlight control module needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure, and they referred him to call NHTSA to file a complaint. The failure mileage was 61,000.
- NHTSA ID
- 11740943
- Incident
- May 25, 2026
- Mileage
- 61,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PI to help diagnose A/C concern
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 4 | 2 | 0 | — |
| 2025 | 23 | 0 | 0 | 40.7 |
| 2024Viewing | 139 | 3 | 0 | 51.4 |
| 2023 | 44 | 1 | 0 | 49.5 |
| 2022 | 90 | 3 | 0 | 55.9 |
| 2021 | 84 | 6 | 1 | 61.8 |
| 2020 | 101 | 10 | 1 | 63.7 |
| 2019 | 74 | 7 | 0 | 61.3 |
| 2018 | 52 | 5 | 0 | 60.8 |
| 2017 | 54 | 5 | 0 | 53.1 |
| 2016 | 122 | 5 | 0 | 53.0 |
| 2015 | 175 | 6 | 1 | 60.0 |
| 2014 | 40 | 2 | 1 | 53.8 |
| 2013 | 51 | 3 | 1 | 46.7 |
| 2012 | 53 | 3 | 1 | 54.4 |
| 2011 | 104 | 4 | 1 | 51.2 |
| 2010 | 21 | 5 | 1 | 49.8 |
| 2009 | 61 | 5 | 1 | 59.7 |
| 2008 | 191 | 4 | 3 | 60.2 |
| 2007 | 204 | 3 | 3 | 58.6 |
| 2006 | 177 | 1 | 0 | 43.3 |
| 2005 | 269 | 1 | 0 | 43.8 |
| 2004 | 368 | 2 | 0 | 48.9 |
| 2003 | 449 | 2 | 1 | 52.7 |
| 2002 | 351 | 3 | 4 | 60.3 |
| 2001 | 300 | 1 | 3 | 48.9 |
| 2000 | 132 | 3 | 2 | 59.9 |
| 1999 | 81 | 2 | 0 | 46.4 |
| 1998 | 73 | 2 | 0 | 51.7 |
| 1997 | 64 | 2 | 0 | 48.5 |
| 1996 | 2 | 0 | 0 | — |
| 1995 | 3 | 0 | 0 | — |
| 1994 | 3 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.