2024 Chevrolet Silverado 2500

Air bag light is on and the airbags will not deploy if there is an accident. There is a service bulletin currently for it to include all the way up to 2024 year models for the Chevrolet Silverado 2500. Bulletin No.: 21-NA-005.

NHTSA ID

11774677

Incident

Sep 1, 2026

The backup camera system blackout for half a second and shows up in another position as if the vehicle moved sideways as backup straight. Completely throwing me off direction which make the entire experience full off uncertainty. This has happened since the day I purchased it in 2024 from McNeil chevrolet and they only wasted my time telling me that they reset the computer and SHOULD BE FIXED ( never fixed it !!) Constantly asked about a fix for backup camera when getting other services and recall work done but never fixed or even a apology. They just add on the bill that they washed my truck which never ever happened (lies). So I tried a different dealership (Ballas) and they did replace the 0w20 weight oil that wasn't supposed to be ran in my 6.6 gas motor that Swanton Ballas had put in it, trust the dealership professional they state in their ads now had the wrong oil in it for 1-2 thousand miles. So this dealership looked into the camera system and seen the issue but wouldn't verify it by a simple video or even just put it in writing (Protecting the manufacturer company from responsibility). I contacted GM and I was told that I can get it fixed when they have a fix and here's 30,000 GM points for the waiting. I have already waited nearly 3 years and still no fix. I paid $95,000 for a truck that should have been $70,000 because I originally purchased a 2024 diesel truck from Yark in [XXX] and on my way home with this brand new truck the engine light comes on. I called and the salesperson told me to bring it back right away, and when I got there I told him I don't want it being a problem right away after that he reinsured me diesel motors don't have any issues. He just said that my money was already in the bank. After months of a check engine light coming on constantly and having to go back to have the dealership turn it off GM agreed to build me another truck but I don't get any money back from the 10k motor. GM will not back their own work!!!!!!! Scamming INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

NHTSA ID

11774555

Incident

Jun 18, 2026

My brake rotors are damaged to the point where they have to be replaced at 36,000 miles this doesn’t sound right to me because I had the same truck in a 2018 and I had over 60,000 miles on it and the brakes were still like new. I was just trying to find out if they’re having a problem with their brake rotors. I never told anything with it and I know other people that tow with the same truck and they have twice as many miles and their brakes are still good.

NHTSA ID

11770297

Incident

Oct 7, 2026

Instrument cluster black out, flickering brightly, and beeping distracting driver. Can not see safety warnings, speed, gear shifting, seat belt status , and more. This creates confusion, distraction, and flashes brightly while driving at night. It is blinding and a safety issue.

NHTSA ID

11769093

Incident

Sep 28, 2026

Recall on my truck. The truck batteries were damaged due to updates from GM. GM did not cover the repair costs of the batteries due to the recall.

NHTSA ID

11768425

Incident

Sep 8, 2026

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed during a rainstorm, the contact discovered that the tailgate had inadvertently opened. The contact attempted to close the tailgate, but the failure persisted. The vehicle was taken to the dealer, who determined that the exterior touchpad switch assemblies needed to be replaced. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 63,000.

NHTSA ID

11766621

Incident

Sep 22, 2026

Mileage

63,000 mi

The contact's husband owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving approximately 54 MPH, the steering wheel jerked to the left and sent the vehicle over onto the opposite side of the road, where the vehicle struck a steel electric pole. The contact stated that the two front and two side air bags deployed. The Police Department, Sheriff's Office, and the Fire Department were called, and the firemen used the jaws of life to extract the contact's husband from the vehicle. A Police report was filed. Medical attention was needed, and the contact's husband was taken by ambulance and then airlifted to a hospital. The contact's husband sustained a compound fracture to the left forearm, a fractured pelvic bone, fractures to the C5, C6, and C7 in the neck, a fractured first rib, a spine injury, and a left knee injury. The vehicle was towed to an independent mechanic, where the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 18,400.

NHTSA ID

11753685

Incident

Jul 15, 2026

Mileage

18,400 mi

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after turning off the vehicle with a trailer hitched to the vehicle, the trailer brake lights failed to turn off. The contact disconnected the trailer from the vehicle for the trailer brake lights to turn off. Additionally, the electric trailer brakes and turn signals intermittently failed to function properly. The vehicle was taken to the dealer; however, the dealer could not determine where the wiring harness 120-Volt power was going and was unable to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

NHTSA ID

11753265

Incident

Jul 1, 2025

Mileage

45,000 mi

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

This Preliminary Information (PI) relays to dealer technicians to inspect the valve lifters during adjustment or repair for a rocker arm concern or an instance of low lift height.

Beginning with 2026 model year production, the floor console/armrest lamp design was changed by removing the tilt-switch ball. As a result, the lamp remains illuminated when the floor console compartment lid is closed. The BCM turns the lamp off after the ignition is switched off to prevent battery rundown. This PI is to inform dealers of the change in the lamp and operation of the lamp following repairs.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.