2024 Chevrolet Silverado 2500 Electrical Problems

The backup camera system blackout for half a second and shows up in another position as if the vehicle moved sideways as backup straight. Completely throwing me off direction which make the entire experience full off uncertainty. This has happened since the day I purchased it in 2024 from McNeil chevrolet and they only wasted my time telling me that they reset the computer and SHOULD BE FIXED ( never fixed it !!) Constantly asked about a fix for backup camera when getting other services and recall work done but never fixed or even a apology. They just add on the bill that they washed my truck which never ever happened (lies). So I tried a different dealership (Ballas) and they did replace the 0w20 weight oil that wasn't supposed to be ran in my 6.6 gas motor that Swanton Ballas had put in it, trust the dealership professional they state in their ads now had the wrong oil in it for 1-2 thousand miles. So this dealership looked into the camera system and seen the issue but wouldn't verify it by a simple video or even just put it in writing (Protecting the manufacturer company from responsibility). I contacted GM and I was told that I can get it fixed when they have a fix and here's 30,000 GM points for the waiting. I have already waited nearly 3 years and still no fix. I paid $95,000 for a truck that should have been $70,000 because I originally purchased a 2024 diesel truck from Yark in [XXX] and on my way home with this brand new truck the engine light comes on. I called and the salesperson told me to bring it back right away, and when I got there I told him I don't want it being a problem right away after that he reinsured me diesel motors don't have any issues. He just said that my money was already in the bank. After months of a check engine light coming on constantly and having to go back to have the dealership turn it off GM agreed to build me another truck but I don't get any money back from the 10k motor. GM will not back their own work!!!!!!! Scamming INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

NHTSA ID

11774555

Incident

Jun 18, 2026

Instrument cluster black out, flickering brightly, and beeping distracting driver. Can not see safety warnings, speed, gear shifting, seat belt status , and more. This creates confusion, distraction, and flashes brightly while driving at night. It is blinding and a safety issue.

NHTSA ID

11769093

Incident

Sep 28, 2026

Recall on my truck. The truck batteries were damaged due to updates from GM. GM did not cover the repair costs of the batteries due to the recall.

NHTSA ID

11768425

Incident

Sep 8, 2026

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after turning off the vehicle with a trailer hitched to the vehicle, the trailer brake lights failed to turn off. The contact disconnected the trailer from the vehicle for the trailer brake lights to turn off. Additionally, the electric trailer brakes and turn signals intermittently failed to function properly. The vehicle was taken to the dealer; however, the dealer could not determine where the wiring harness 120-Volt power was going and was unable to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

NHTSA ID

11753265

Incident

Jul 1, 2025

Mileage

45,000 mi

Driving down the highway at 60mph, dash started blinking for trailer brake service needed. Was not trailering anything. Within 3 seconds I had smoke filling the cab, pulled over and got out. Within 3min truck was fully engulfed totally gone. God forbid I was alone but even at that I did not have time to get many things out and keep imagining what a different day I’d be looking at if there were kids with me.

NHTSA ID

11745837

Incident

Jun 22, 2026

In May 2026, my vehicle began exhibiting serious and dangerous problems. It would shake violently after starting and occasionally stop on its own while driving. On [XXX], my wife and I got into the vehicle and started driving from our home in West Virginia. While driving uphill at approximately 30 mph, the vehicle suddenly began shaking severely and then came to a complete stop. After a few moments, it restarted itself and accelerated to about 30–40 mph while continuing to shake violently. This happened several times during the trip. Fuel consumption also became extremely abnormal, dropping to approximately 6 miles per gallon. Because Team One Chevrolet in Oakland, Maryland, is the nearest dealer, we drove there for service. After several hours, the dealer returned the vehicle and informed us that they had replaced a sensor. However, after leaving the dealership, the Check Engine light came on again after only three engine starts. I immediately returned to the dealership, where the warning light was cleared. The following day, the Check Engine light returned. When I contacted the dealership, I was told to continue driving the vehicle with the warning light on for one to two weeks. After more than a week, I returned to the dealership, and the light was reset again. A few days later, the same problem reappeared. At that point, I was informed that, according to dealership procedures, replacement parts could not be ordered until the issue had been reported three times. After the third visit, the parts were finally ordered, and I was required to wait several more weeks for another service appointment. I also reported the issue directly to Chevrolet. Despite multiple visits, repeated failures, and a significant amount of time spent attempting repairs, my vehicle remains unrepaired. My factory warranty is approaching expiration, and no one has provided a clear answer regarding what will happen if the upcoming repair attempt fails to resolve the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

NHTSA ID

11745485

Incident

May 13, 2026

Power tailgate opens and closes by itself. Safety of others is at risk if materials fall out on the road while driving if the tailgate opens by itself. There has been a recall for this but my truck vin is not included yet had the same issue. No warning when tailgate started having issues.

NHTSA ID

11729622

Incident

Apr 7, 2026

Batteries being drawn down from a parasitic draw. Tailgate won’t operate from outside the truck and infotainment system malfunctioning also lights flashing periodically. This is the second time in about a month this has happened. The first time the dealer said I had bad batteries so I replaced both of them with Napa batteries. Waiting to hear from the dealer now on the findings this time.

NHTSA ID

11729142

Incident

Apr 3, 2026

The check engine light goes on continously and it goes to limp mode. The truck cannot be driven daily and most of the time is in the dealer fixing the updates or computer. It is not an equipment problem but a computer problem.

NHTSA ID

11713133

Incident

Dec 13, 2025

I was leaving my farm property after loading my truck and tailgate and drove home 20 miles. At some point in the drive my tailgate dropped and fell onto the trailer tongue. This caused damage to my tailgate. I have called the dealer and they informed me there was a recall on the tailgate latch but they completed the work on the recall defect. I am questioning this and want to understand what to do now. I don't trust the tailgate and the truck has no warning system for when the tailgate drops like a door open signal.

NHTSA ID

11712339

Incident

Jan 9, 2026

Transmission lags and slips while over reving the engine. A local gm dealer has confirmed transmission issues and slippage

NHTSA ID

11704310

Incident

Dec 10, 2025

Very limited while driving in the dark cause head lights go off and can’t drive in the rain or snow cause wipers turn off not save for my family and I and other drivers on the road Thai all happen, After the dealer (Lithia Chevrolet of Redding, CA) performed GM recall programming on the Serial Data Gateway Module (SDGM) and related software updates, my truck began having serious electrical failures. Immediately after the recall work, all exterior lights, interior lights, and trailer lights began flickering on and off while driving. The windshield wipers also pause or stop for a moment when this happens. None of these issues existed before the recall. This appears to be a module reset or corrupted calibration caused during the recall reprogramming. GM has already told NHTSA that they have hundreds of field complaints about flickering headlamps on 2024 trucks, and they identified lighting flicker as a safety defect. My symptoms match those issues exactly. The dealer refuses to accept responsibility, saying the recall is “closed,” but the electrical failure only began immediately after their programming. This is a safety hazard when driving at night or in the rain, and it affects the trailer braking/lighting circuits as well. I have an active GM case opened for this issue. The truck is unsafe to operate in this condition. I am requesting that NHTSA investigate whether the recall programming is causing electrical module failures and whether additional action is needed.

NHTSA ID

11702451

Incident

May 6, 2025

Instrument cluster stopped working, I have no speed or fuel remaining indicators. Dealer completed software recall work which did not fix the issue. Replacement is on back order so I am unable to drive the vehicle for an unknown amount of time.

NHTSA ID

11675076

Incident

Jun 29, 2025

Truck keeps losing trailer brakes, intermittent as i am towing a 10,000 lb camper. Very unsafe

NHTSA ID

11668850

Incident

Jun 22, 2025

I bought my track about a year ago. Within the first week of owning it. Multiple times a week, when I start it there is no sound. No radio, music, blinkers, etc. Absolutely no sound. Some of the time once I get to where im going, turn it off. Once I start it again it's back. The other times takes a couple times to hear it again. When I asked the dealership, I was told it's a known issue. 9 months later it still does it. Some weeks once or twice. Other weeks up to 10 times. I pd alot of money for my truck and yes I expect it to have no problems like this.

NHTSA ID

11666877

Incident

Sep 15, 2024

While pulling my Vilano fifth wheel trailer to Alabama from my home state of Texas the driver information center alerted me that the trailer brakes were disconnected. Then a short while later it alerted that trailer brakes were connected. This situation continued for the entire trip to Alabama. When the info center indicated trailer brakes were disconnected, they were indeed not working. Several times I almost rear ended cars stopping in front of me. (The vehicle had a recall notice urging to take it in and replace the brake module shortly after purchasing it. I did this.) Once I arrived in Alabama I took the vehicle to the Chevrolet dealership in Foley, Alabama to check the braking system. They told me there was no problem with the braking system. I retrurned to my home in Little Elm, Texas with the problem occurring the entire trip. I finally made it home and today took the vehicle to James Wood Chevrolet in Denton, Texas to have the braking systme checked again. They told me there was nothing wrong with the braking system. The service writer did say that because the trailer has LED lights the braking system does not recognize the voltage from the trailer and that is why the brakes are disconnecting. Please help me find out how to correct this extremely dangerous condition while I am towing my 16,000 pound fifth wheel trailer.

NHTSA ID

11664955

Incident

May 7, 2025

Intermittent loss of trailer brakes. Trailer has small break away battery

NHTSA ID

11650669

Incident

Mar 26, 2025

Intermittent lose of trailer brakes.

NHTSA ID

11649850

Incident

Mar 22, 2025

Intermittent lose of trailer brakes. Dealerships are unable to duplicate issue, will not replace under factory warranty. Chevy has not issued a recall for this specific vin. But other 2024 Chevy 2500 have had recalls for it. Would like a recall for my vin die to this being an issue if an accident occurs. Traveling with multiple 10K pound trailers and no brakes.

NHTSA ID

11649836

Incident

Mar 21, 2025

My trailer brake controller routinely does not allow me to adjust the brake gain. Multiple times (and on recorded video), I’ve had instances where I could not increase gain while hauling heavy loads in the trailer and this has caused me to lose my ability to stop the vehicle effectively. This has nearly cause accidents a few times while hauling on the interstate, and down my mountain road. The driver must be able to adjust trailer gain at any point while operating the vehicle. This issue has happened with multiple trailers. I’ve taken the vehicle in multiple times and had the brake controller components replaced but this issue still exists and the dealerships are unable to resolve. I was informed I have trailer issues even though this only occurs in this vehicle while towing and not other vehicles pulling the trailers. This is a major safety issue and will cause an accident if it isn’t resolved. My only option at this point is to purchase an aftermarket brake controller as my factory brake controller is unsafe. I have multiple videos of this issue and nearly had the trailer push me over my mountain from the issue. This issue has happened since I purchased the vehicle and continues to happen. There are multiple service records which show I requested the brake controller to be fixed. This isn’t a one time date or speed. I’m unable to upload videos I’ve taken on my phone but I can send them in. Reach out to [XXX] for videos. The manufacturer and service centers aren’t helping resolve this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11649674

Incident

Mar 21, 2025

Intermittent lose of trailer brakes. Dealer failed to diagnose and fix issues. Stayed if they can not replicate it, they will not warranty it.

NHTSA ID

11649623

Incident

Mar 20, 2025

intermittent lose of trailer brakes.

NHTSA ID

11649557

Incident

Mar 18, 2025

Trailer brake control module in vehicle will have intermittent loss of trailer brakes. Dealership stated they will not fix the issue if they are unable to replicate it. Even with video or picture evidence. Dealership has been uncooperative during the process.

NHTSA ID

11648991

Incident

Mar 17, 2025

Vehicle’s braking system for the trailer constantly disconnects while driving. The trailer will then lose all braking capabilities. Multiple service trailer brake system, check trailer wiring harness, trailer brake connected messages. Issues started shortly after purchasing the truck new at only 55 miles on the odometer

NHTSA ID

11648624

Incident

Mar 16, 2025

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while the vehicle was stationary, being driven, or parked, the audible alerts failed to operate as needed. The contact stated while the vehicle was stationary, the audible chime failed to sound whenever the doors were opened, or the seat belt buckle was unlatched. No warning light was illuminated. The vehicle was then taken to a dealer where it was diagnosed with an intermittent loss of audio. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 7,400.

NHTSA ID

11641775

Incident

Sep 15, 2024

Mileage

7,400 mi