2020 Chevrolet Traverse Owner Complaints

The contact owns a 2020 Chevrolet Traverse. The contact stated that the transmission was slipping and there was a delay while the transmission was shifting gears. The vehicle was sputtering and jerking while driving. While turning out of a driveway and driving approximately 5 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence. The local dealer was contacted and informed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted but referred the owner back to the local dealer for assistance. There was no additional assistance provided. The failure mileage was approximately 150,970.

NHTSA ID

11753792

Incident

Dec 1, 2025

Mileage

150,970 mi

I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles for “catastrophic failure” where the fluids were dark, burnt, and several burnt up clutches. Then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. Took the vehicle again in on 7/21/26 for shudder returning at 16,450k miles where diagnostic shows dark, burnt fluid, with metal debri. Repair recommendations are to flush again and if not fixed to again replace the torque converter. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) which is referenced on my last car diagnostic report. This car is basically brand new and should never have needed a brand new transmission, torque converter replacement and still having shudder problems. These vehicles need to be recalled for their power train.

NHTSA ID

11752600

Incident

Jul 21, 2026

The contact owns a 2020 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer, who replaced the gear shifter. The manufacturer was made aware of the failure. The failure mileage was 26,818.

NHTSA ID

11752199

Incident

Jul 1, 2026

Mileage

26,818 mi

GM published bulletin PIP5681A on 10/05/20 regarding defective welds on the exhaust brackets near the catalytic converter. I had the same exact weld failure and GM is not honoring the warranty coverage, even though their bulletin said that all 2020 Traverse SUVs were included.

NHTSA ID

11751117

Incident

Jul 1, 2026

There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.

NHTSA ID

11751031

Incident

Jun 18, 2026

I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. This vehicle is practically brand new. I reached out to GM with no help other than to pay to have it diagnosed again at the dealership. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) This car is brand new and should never have needed a brand new transmission, torque converter replacement and still having the exact same problems as before.

NHTSA ID

11748672

Incident

May 4, 2026

The welds that hold the catalytic converter and exhaust pipe together have pinhole leaks. The hose that connects to the exhaust system is also failing. This has been confirmed by the Chevy dealership we took it too. No warning lights were triggered. We heard a rattling noise after having a prior hose replaced. One week later we were back at the same dealership. At this appointment they discovered the pinhole leaks and confirmed there are pinhole leaks while revving the engine to 1,000 RPMs. We requested GM pay to fix the issue and they have refused. Our safety is at risk because no sensors were triggered and we could smell exhaust fumes in the vehicle while using the air conditioning. This is not the first issue we had with this vehicle. Prior to this the whole car died while my wife was driving it with our 2 kids in the car with her. She had no steering or braking.

NHTSA ID

11748616

Incident

Jun 12, 2026

Getting error message on and off last several weeks - "Shift into park" which does not allow the ignition to be turned off!! The only way to resolve this issue is to jiggle the gear shift or restart the car, changing gears and trying again. Sometimes it works on the second or third try! Frustrating!!! What is it doing to the shift assembly? Have called local dealer they will diagnose and repair at my cost! In the neighborhood of $250.00 for diagnostic, which will be applied to the total repair costs. No idea what that bill will be. General Motors just advises if it needs repair save my receipts in the event of recall for reimbursement. The car only has 21,600 miles!! I have seen other complaints on line and there are videos on You Tube on how to repair this issue, obviously I'm not the only one this is happening to. The gear shift boot and console have to be removed to repair. If the above actions do not work, how do you shut the ignition off??? Just let the car run until it's out of gas??? Not what I would classify as safe! General Motors should be taking steps to rectify this problem immediately but since they have not had "enough" complaints to warrant investigating further they are sitting idly by! HELP!

NHTSA ID

11746904

Incident

Apr 14, 2026

This is a know issue on 2021 models. The exhaust bracket is breaking away from the muffler/catalytic converter. The weld is breaking causing the exhaust to break away and both pipes must be replaced resulting in a 1500 repair. Why if it bad in later years is there no maintenance bulletin or mandatory fix for the 2020 models? It was repaired and fixed by McClusky Chevrolet in Cincinnati OH.

NHTSA ID

11741510

Incident

Apr 1, 2025

Flex pipe for exhaust is broken at 61000 miles rattles and makes noise upon start up and acceleration.doesnt make sense repairs for model years before and after 2020 are being repaired for free

NHTSA ID

11741202

Incident

Feb 25, 2026

While driving the stereo went off, the ac, the car stopped in middle of the road and I lost all electrical. I tried turning back on and the emergency brake light was on and the dash said "Steering Assist is Reduced, Drive with Care.” I was able to put it in neutral and get it out of the way. Battery is good Fuses were all checked 350 replaced Car isn’t starting or Turing over, but some of the lights have turned on.

NHTSA ID

11740496

Incident

May 27, 2026

Brakes have screeching noise Transmission jumps when changing gear The shift to park is so constant can not even go out because it takes more than 20 to 30 tries for it to accept park and turn Vehicle off! I have taken it to the dealer for the concern stated no recall or warranty At this point I am afraid to even leave it in shift to park and walk to the store and it gets stolen or leaves me stranded with my children

NHTSA ID

11738401

Incident

May 17, 2026

I have 37,000 miles and have taken it to a Chevrolet dealer for all suggested routine maintenance. It started shuddering so I took in to dealer. They said known issue and may need a new torque converter which would cost approximately $8500. They suggested I try changing the transmission fluid even though suggested at 45,000 miles. They said to drive 200 miles and see if it goes away. I haven't yet put 200 miles but am very concerned there is a bigger issue with the Traverses out there and afraid this is a band-aid and feel a recall may be inevitable. Just wanted to share with you.

NHTSA ID

11737438

Incident

Apr 25, 2026

2020 Chevrolet Traverse started to shudder and hard shift between 25 to 30 miles per hour. Vehicle only has 64,925 miles on it (4,925 miles above warranty). Vehicle was taken to garage and told the torque converter along with valve body was needed to be replaced. The torque converter malfunctioned right after warranty expired due to mileage and could have left my family stranded on the side of the road. The components have been inspected by Chevrolet manufacturer and they deemed they needed to be replaced and replaced them. No lights or anything came on the only sign was the shudder and hard shift which if not taken in immediately could put the owner past the warranty mileage. Vehicle was purchased brand new and routine maintenance conducted.

NHTSA ID

11737232

Incident

Apr 20, 2026

We have had multiple issues with the exhaust system and the brackets that hold the catalytic converter in place. The catalytic converters have been replaced two times in the last 3 years with them currently needing to be replaced AGAIN. This is supposed to be our family car and it is in no way reliable. Not when we have to take it in every couple thousand miles on it to have the exhaust system repaired. We have had it into the dealership multiple times to confirm the problems.

NHTSA ID

11735128

Incident

May 1, 2026

Bracket fell off of the exhaust pipe on my 2020 Chevrolet Traverse LT, which in turn cracked the exhaust pipe, making my car create this loud noise every time the car was accelerating.

NHTSA ID

11733316

Incident

Apr 18, 2026

The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, the exhaust system made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where it was determined that the front clamp on the exhaust system was loose. The dealer tightened the clamp; however, the failure persisted. The contact related the failure to TSB Number: PIP5681A (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

NHTSA ID

11730238

Incident

Mar 9, 2026

Mileage

68,000 mi

Issue documented in PIP5681C

NHTSA ID

11728610

Incident

Mar 31, 2026

2020 Chevy Traverse High Country Exhaust bank 1 and bank 2. Transmission shudder.

NHTSA ID

11727645

Incident

Dec 17, 2025

Failing front exhaust pipe mounting bracket. GM has a special coverage program (N212356540) for 2019-2020 Chevrolet Traverse which covers the repair for 15 years or 150,000 miles from the original service date. The coverage is VIN specific. My vehicle has been having this issue for two years now and my VIN is not covered. This is unfair to the consumer/Chevrolet owners who's VIN's are not listed. This is an obvious ongoing problem for many Chevrolet Traverse owners, it should be an active recall on all 2018-2023 Chevrolet Traverse owners. Especially since Chevrolet/GM is aware of the problem. Most of us are paying off our vehicles because we can't afford a new one and GM is not providing assistance for some of us who at no fault of our own are having to pay for a defect they are aware of.

NHTSA ID

11724027

Incident

Mar 13, 2026

Active GM coverage on exhaust falling off, does not include all vins affected. My car is affected by this exact issue reported and refusal to fix or repair issue, because vin “not included” (n212356540) is gm special coverage for exhaust falling off that isn’t including all vehicles affected

NHTSA ID

11723804

Incident

Oct 15, 2025

The exhaust has a leak. Loud noise, rattling coming from exhaust. Smell of fumes in the cab of the vehicle. I believe there is a recall for 2018,2019,and 2021 year models for this same issue but no recall for the 2020 model.

NHTSA ID

11723287

Incident

Mar 5, 2026

A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. Exhaust is leaking into passenger cab due to a defective exhaust mounting bracket. Was replaced 1 year ago at the dealer at considerable cost to vehicle owner. Now this defective part has failed a second time. A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. This presents a health hazard as well as financial loss due to defective manufacturing. Other years of this particular vehicle have been recalled and this defective part was repaired/replaced it is supected to replaced with the same defective OEM part due to its repeated failure. It is unclear why this model year has been discriminated against. A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP.

NHTSA ID

11723040

Incident

Feb 2, 2026

ELECTRIC DOOR LOCK OF FRONT PASSENGER DOOR DOES NOT UNLOCK DOOR. PLUNGER TRIES TO MOVE UP WHEN ENERGIZED BUT STAYS IN LOCKED POSITION. DOOR DESIGN DOES NOT INCLUDE MECHANICAL KEY UNLOCK OVERRIDE. A FIRST RESPONDER WOULD NEED NEEDLE NOSE PLIERS TO LIFT UP THE DOOR LOCK STEM. THIS FAILURE PUTS ANY PASSENGER AT RISK OF DELAYED EXIT. THE LEFT REAR PASSENGER DOOR HAD THIS FAILURE MAY 2024, NO PRIOR SYMPTOMS. THE DRIVER DOOR HAD THIS FAILURE A FEW MONTHS LATER. EACH REPAIR COSTS OVER $700, DEALER IS AWARE OF THESE FAILURES. NO WARNINGS OF THIS FAILURE VISIBLE. NO INSPECTIONS MADE OTHER THAN DEALER

NHTSA ID

11722851

Incident

Mar 8, 2026

2020 Chevrolet Traverse vehicles may experience a loud, rumbling exhaust leak caused by a failing front exhaust pipe bracket weld, frequently noted in complaints. While special coverage exists for other model years, 2020 owners are experiencing similar issues, with some reports suggesting it may not be covered under the same official, extended recall. My vehicle is experiencing the same issues that the 2019, 2021, and 2022 model are experiencing why is my 2020 and other owners of a 2020 year skipped to be covered for this identical problem.

NHTSA ID

11722745

Incident

May 7, 2023