2024 Chevrolet Equinox Problems

The fuel pump quit while driving, fortunately we were not on as interstate highway. I was able to coast to the side of the road and call for tow. If this occurred on an interstate highway it could have been very dangerous. The dealer repaired the vehicle under a warranty. The fuel pump and control module were replaced.

Earlier that morning the cluster displayed "Service Power Steering - Drive With Care" at 12,925 miles. I photographed it at a traffic light. The vehicle drove normally on that leg, steering assist was not lost, and I dismissed the notification, which cleared. I parked. On restarting a short time later, the vehicle went into failure mode. While driving on surface streets it lost power steering assistance three separate times in about eight minutes. The first was mid-turn: the wheel became substantially harder to turn and required significantly increased force to complete the corner. The second was on a main road. The third was as I turned into a dealership lot. Between those events, on two separate occasions, the vehicle continued propelling itself forward with my foot off the accelerator. It did not coast or decelerate as normal when I lifted off. Multiple warnings illuminated across the cluster and stayed lit. I photographed and recorded video showing "Service High Voltage System" and "Service ESC" at 12,942 miles. I judged the vehicle unsafe and drove directly to the nearest dealership, about eight minutes away, and surrendered it. I was on surface streets with traffic, cyclists and pedestrians. Loss of steering mid-turn plus a vehicle that would not stop propelling itself put me and others at risk. At highway speed, or with passengers, I do not believe I could have maintained control. The dealership confirmed the failure and reported an initial diagnosis of a burned out drive motor power distribution control module. Teardown is pending. The vehicle remains out of service and is available for inspection. The three losses of steering assistance remain unexplained. My understanding is that electric power steering is separate from the failed propulsion module, and the steering warning appeared before the module failure. UNKNOWN whether these were related or separate concurrent failures. Manufacturer has not inspected. No crash, no injuries, no police report.

Emergency braking engaged when backing into parking spot in between two vehicles. No obstruction was behind vehicle.

Earlier that morning the cluster displayed "Service Power Steering - Drive With Care" at 12,925 miles. I photographed it at a traffic light. The vehicle drove normally on that leg, steering assist was not lost, and I dismissed the notification, which cleared. I parked. On restarting a short time later, the vehicle went into failure mode. While driving on surface streets it lost power steering assistance three separate times in about eight minutes. The first was mid-turn: the wheel became substantially harder to turn and required significantly increased force to complete the corner. The second was on a main road. The third was as I turned into a dealership lot. Between those events, on two separate occasions, the vehicle continued propelling itself forward with my foot off the accelerator. It did not coast or decelerate as normal when I lifted off. Multiple warnings illuminated across the cluster and stayed lit. I photographed and recorded video showing "Service High Voltage System" and "Service ESC" at 12,942 miles. I judged the vehicle unsafe and drove directly to the nearest dealership, about eight minutes away, and surrendered it. I was on surface streets with traffic, cyclists and pedestrians. Loss of steering mid-turn plus a vehicle that would not stop propelling itself put me and others at risk. At highway speed, or with passengers, I do not believe I could have maintained control. The dealership confirmed the failure and reported an initial diagnosis of a burned out drive motor power distribution control module. Teardown is pending. The vehicle remains out of service and is available for inspection. The three losses of steering assistance remain unexplained. My understanding is that electric power steering is separate from the failed propulsion module, and the steering warning appeared before the module failure. UNKNOWN whether these were related or separate concurrent failures. Manufacturer has not inspected. No crash, no injuries, no police report.

See attached document for complaint.

the fuel pump control module failed at 22,016 miles on a basically NEW vehicle, with SUPPOSEDLY COVERED 36,000 mile manufacturer warranty!?

Subject vehicle has 11919 miles. The vehicle is less than three years old and covered under factory warranty. While driving 35MPH, engine suddenly did not respond to throttle. This engine stopped. Driver was able to coast to roadside. After OnStar analysis, engine control computer logged code 'P129F - An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption'. After towing to dealer, part number 13554821 was replaced. There were no prior warnings. The engine just stopped and would not restart. This is a major safety concern. This incident occurred 10 minutes after exiting the highway (65MPH). Having your engine stop unannounced at any speed in traffic is not safe, especially in high traffic and high speed situations. Dealer service nevertheless indicated this particular problem and part is well known but not considered a safety issue by the manufacturer. We disagree.

Check engine light with message engine running at diminished capacity as speed would not go above 20mph. Safety at risk from other vehicles on highway until able to reach safe location. Dealer states SES light on P0089 and P228C. GM bulletin on both codes. Programmed ECM with latest calibration for codes listed. If codes come back must do further diagnostics. Concerned about repeat possibility.

I was turning at a green light while following behind a truck pulling a trailer. All of the sudden, the car did the automatic emergency braking. It slammed on the brakes in the middle of an intersection while I was going ~15mph, and gave me whiplash. I am not sure if the car got confused by the trailer in front of me, but this is the first time this has happened in my first few weeks of owning this car. I've read that many others have had this issue with the Chevrolet Equinox EV, and this poses a serious safety issue for drivers of this car and others on the road.

On May 9, 2026, while pulling into a parking garage parking space at low speed (below 5 MPH), the brake pedal was pressed but failed to engage or slow the vehicle. The pedal was pressed completely to the floor with no resistance, and the vehicle continued moving forward until it struck a wall, causing damage to the vehicle. Earlier the same day, the brakes produced an abnormal hissing sound while pulling out of a parking space. No other symptoms or abnormalities were present prior to failure. The vehicle may also have recently received a software update, although it is unknown whether that is related to the incident. The failure appears to involve the brake system and the driver safety assistance systems equipped on the vehicle like forward collision alert, automatic emergency braking, and Dynamic Brake Support systems. The exact failed component is currently unknown and remains under inspection by a Chevrolet dealership. No warning lights, messages, or audible alerts appeared before, during, or after the incident. The automatic braking/collision avoidance system also did not activate. Because the vehicle had no braking capability at the time of the incident, the occupants and nearby pedestrians were placed at risk of serious injury. On May 10, 2026, the vehicle was taken to a Chevrolet dealership for inspection. The dealership has been unable to reproduce the issue, and no mechanical defects or diagnostic trouble codes related to the incident were identified. On May 13, 2026, the issue was escalated to the GM Technical Assistance Center (TAC) for further review, and the vehicle remains at the dealership awaiting a response to the TAC case. The dealership acknowledges similar brake-loss concerns referenced in GM service bulletins involving the 2025 Chevy Equinox and other models, including bulletin N24471431, although they stated the bulletin does not apply to this specific VIN.

Subject vehicle has 11919 miles. The vehicle is less than three years old and covered under factory warranty. While driving 35MPH, engine suddenly did not respond to throttle. This engine stopped. Driver was able to coast to roadside. After OnStar analysis, engine control computer logged code 'P129F - An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption'. After towing to dealer, part number 13554821 was replaced. There were no prior warnings. The engine just stopped and would not restart. This is a major safety concern. This incident occurred 10 minutes after exiting the highway (65MPH). Having your engine stop unannounced at any speed in traffic is not safe, especially in high traffic and high speed situations. Dealer service nevertheless indicated this particular problem and part is well known but not considered a safety issue by the manufacturer. We disagree.

My car seized while I was driving. It started fine and I drove about 10 min down the road and all of a sudden it seized. My car was towed to dealership. OnStar sent me a code p129f fuel pump. I was driving on the road and it seized. Could have caused a bad accident. Cars had to go around me. Yes the problem was “fixed” today 6/30. No prior error messages after is seized my battery light came on

My drivers side view mirror has been malfunctioning. Nearly ever time I get in my car the side mirror will randomly adjust to a different position, typically all the way up or all the way down. My safety is at risk as sometimes it adjusts and I forget, then when I go to merge on to a highway or even make an evasive driving maneuver the mirror is incorrectly positioned. While I try to adjust it before I get in the car, I should not have to do this every time. The vehicle has not been taken to a dealer yet as I am out of warranty and do not want to pay $250 for exploratory work. The vehicle has also not been inspected by any third party. There are no warning lamps and this change happened after a recent software update.

Intella beam system turns off while driving. Radio and lights won't shut off when car is turned off. Crash detection comes on when nothing is in front of you. Dash is blank when starting the vehicle. On star not connecting and then won't turn off.

Earlier that morning the cluster displayed "Service Power Steering - Drive With Care" at 12,925 miles. I photographed it at a traffic light. The vehicle drove normally on that leg, steering assist was not lost, and I dismissed the notification, which cleared. I parked. On restarting a short time later, the vehicle went into failure mode. While driving on surface streets it lost power steering assistance three separate times in about eight minutes. The first was mid-turn: the wheel became substantially harder to turn and required significantly increased force to complete the corner. The second was on a main road. The third was as I turned into a dealership lot. Between those events, on two separate occasions, the vehicle continued propelling itself forward with my foot off the accelerator. It did not coast or decelerate as normal when I lifted off. Multiple warnings illuminated across the cluster and stayed lit. I photographed and recorded video showing "Service High Voltage System" and "Service ESC" at 12,942 miles. I judged the vehicle unsafe and drove directly to the nearest dealership, about eight minutes away, and surrendered it. I was on surface streets with traffic, cyclists and pedestrians. Loss of steering mid-turn plus a vehicle that would not stop propelling itself put me and others at risk. At highway speed, or with passengers, I do not believe I could have maintained control. The dealership confirmed the failure and reported an initial diagnosis of a burned out drive motor power distribution control module. Teardown is pending. The vehicle remains out of service and is available for inspection. The three losses of steering assistance remain unexplained. My understanding is that electric power steering is separate from the failed propulsion module, and the steering warning appeared before the module failure. UNKNOWN whether these were related or separate concurrent failures. Manufacturer has not inspected. No crash, no injuries, no police report.

The vehicle’s software, steering, and Advanced Driver Assistance Systems (ADAS) create severe, active driving hazards. First, the steering and traction programming cause violent, unprompted lane deviations. While driving 20 mph on a snowy dirt road, the system automatically engaged and violently pulled the vehicle directly into the lane of an oncoming snowplow. A similar erratic swerving event occurred at 25 mph on [XXX] during icy conditions. Most recently, the steering violently pulled the vehicle 6 feet to the left at 50 mph, despite the suspension and wheels being in perfect factory specification with summer tires mounted. As a professional heavy-vehicle driver, I had to manually fight the wheel to maintain the lane. Second, the Adaptive Cruise Control unpredictably fails to recognize stopped traffic on both interstates and town roads. It repeatedly fails to apply the brakes when a lead vehicle stops, requiring emergency manual braking to avoid rear-end collisions. The system also triggers severe phantom braking without warning. We are forced to manually disable traction control and parking assist upon every vehicle start just to avoid losing control of the vehicle. The dealership has evaluated the vehicle multiple times but has failed to resolve these core software and ADAS defects, despite months of ongoing negotiations with GM Corporate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Chevrolet Equinox. The contact stated that while attempting to park into a parking spot, the vehicle unintendedly accelerated and drove over a curb onto the grass. The contact depressed the brake pedal with extra force; however, the vehicle crashed into another vehicle. The contact stated the passenger’s side front fender crashed into the passenger’s side door of the other vehicle. The vehicle came to a complete stop upon impact. The air bags had not deployed. There was no warning light illuminated prior to the crash. There were no injuries sustained. The vehicle was towed to a tow yard. A Police report was filed. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,000.

Electronics on car entirely go out including: Headlights, Turn signals, Hazard lights, Airbags, Electronic braking, Traction control, Tire pressure monitor, Fuel gage measurement, Speedometer, Odometer, Temperature gage and All Advanced Driver Assistance Systems. The vehicle has been to the dealership on 4 separate occasions from May 16th - June 27th 2025 Various inspections and repairs have been confirmed and completed by Dealership: Empire Chevrolet of Hicksville located at 236 South Broadway, Hicksville, N.Y. 11801. After driving for about 1 day the problems persist. The car is being brought back to the dealer tomorrow 6/28/25 for a fourth service call for the same issue. Driver and passenger safety is at risk due to lack of headlights, turn signals, hazard lights, airbags, electronic braking and speedometer etc... Warning lights appear simultaneously with electronics malfunction

2 of my rims have cracked the first one around 8,000 miles and the second at around 14,400 miles. I have never cracked a rim before in my life except these 2 within the last few months. I do not take it off-roading and drive on regular roads in Utah primarily. Tire size 275/40R21 however it is the rim that is breaking. I believe these rims are too thin and low profile to handle the weight of the vehicle. Many others online are also experiencing cracked rims. This is also a safety hazard as a rim cracking could cause the tire to fail at high speeds and cause an accident. The included pictures are of the 2 different rims on the same car.

The contact owns a 2024 Chevrolet Equinox equipped with Continental Tires, Tire Line: Crosscontact RX, Tire Size: 275/40/R21, DOT Number: IVY03HFMJ0224. The contact stated that while driving at an undisclosed speed, the contact briefly felt violent vibrations coming from the vehicle before the vehicle suddenly veered sharply to the right, slightly leaving the roadway, resulting in damage to the passenger’s side front wheel and tire. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with an unstated failure with the tires. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 82,045.

Between XXX, a 2024 Chevrolet Equinox RS experienced repeated sudden loss of engine power, throttle control, and steering control at highway speeds. Fuel management system, turbocharger, and catalytic converter failed repeatedly. GM-authorized dealer confirmed defects on multiple warranty repair orders. Breakdown 1: Nov 2024, interstate, rain, nighttime. Vehicle lost power and steering surrounded by semi-trucks on three sides with a ditch on the right. Towed to GM dealer. Breakdown 2: Dec 2024, [XXX], 2 miles from home. Same failure. Semi on driver side, vehicles fast approaching from rear, ditch on right. Crawled under 35 mph for 5 miles to next exit. GM OnStar app confirmed Engine/Transmission and Emissions System warnings. Independent scan confirmed P0299, P0171, P00C6. Check Engine FAIL, Emission Ready NO. Breakdown 3: XXX, [XXX] , 1 AM, winter storm. Same failure. Driver stranded. Sustained burns from superheated hood mechanism and fall injuries on wet pavement. Dealer confirmed turbocharger damage, blocked catalytic converter, and fuel rail pressure failures across multiple visits. On fourth repair attempt, dealer technician documented a component from a prior repair had fallen out and was not caught, directly causing the next breakdown. GM Technical Assistance Center was engaged. Same fault codes recurred across all four repair attempts. MyChevrolet app diagnostics, independent AutoZone scans, and dealer warranty repair orders confirm the recurring defect pattern. Vehicle was repossessed by lender in June 2025 following loan delinquency caused directly by extended repair periods and income loss from recurring defects. Vehicle no longer in owner's possession. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Intella beam system turns off while driving. Radio and lights won't shut off when car is turned off. Crash detection comes on when nothing is in front of you. Dash is blank when starting the vehicle. On star not connecting and then won't turn off.

See attached document for complaint.

The bottom of driver seat leans to the left and moves when stopping or accelerating, moving forward or backwards, and does not stay stabilized like it should. This issue is not an electrical or power issue but seems to be a broken support bolt that attaches to track for seat.

The contact owns a 2024 Chevrolet Equinox. The contact stated that the A/C failed to work as intended. The vehicle was taken to an independent mechanic where a diagnostic test was performed. The independent mechanic informed the contact that the frame on the front passenger’s side near the radiator had been put together with Bondo and was not welded. The contact was informed bottom part of the radiator had fractured and was not intact, and the A/C lines were damaged, and the front bumper was damaged. The mechanic refused to repair the vehicle due to the liability and informed the contact to stop driving the vehicle. The contact took the vehicle back to the private dealer where the vehicle was purchased, and the dealer agreed to repair the vehicle; however, the vehicle was not yet repaired. The contact stated that when the vehicle was purchased a Carfax Report indicated that the vehicle had been in an accident prior to the purchase. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,100.

Report of Dangerous Rental Vehicle and Serious Safety Incident – Rental Agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from Avis in May 2024. Several safety components malfunctioned and put the safety of my and my passenger in a life threatening situation. At the time of pickup, the vehicle had a visible dent near the front right tire, which was acknowledged by the rental agent and dismissed as cosmetic. I also noted a faulty rear hatch, which opened unpredictably and struck occupants in the head on multiple occasions as it behaved erratically. Over the course of the rental, the vehicle displayed additional signs of mechanical failure — including instability at highway speeds, loud squealing, and parts of the bumper physically falling off during the trip. On May 30th, while driving at highway speed, the vehicle suffered a sudden tire blowout. Critically, the onboard system misidentified the location of the blown tire, indicating the front right tire had failed when it was actually the rear right. This misinformation delayed proper response and nearly resulted in a rollover. We were stranded on the roadside for over an hour, narrowly avoiding several collisions. A critical system failure. A responding tow truck driver observed signs that the vehicle may have previously been involved in a collision — which aligns with the visible damage present when the vehicle was picked up. Avis has, despite multiple attempts, refused to confirm whether the vehicle was removed from service after the incident or whether any safety inspection was conducted -- we remain severely concerned for the safety of anyone else using this vehicle. This vehicle should not have been rented in its condition. The failure of safety systems, mechanical instability, prior collision damage, and the loss of exterior components created a serious and unacceptable risk to the driver, passenger, and others on the road.

Report of Dangerous Rental Vehicle and Serious Safety Incident – Rental Agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from Avis in May 2024. Several safety components malfunctioned and put the safety of my and my passenger in a life threatening situation. At the time of pickup, the vehicle had a visible dent near the front right tire, which was acknowledged by the rental agent and dismissed as cosmetic. I also noted a faulty rear hatch, which opened unpredictably and struck occupants in the head on multiple occasions as it behaved erratically. Over the course of the rental, the vehicle displayed additional signs of mechanical failure — including instability at highway speeds, loud squealing, and parts of the bumper physically falling off during the trip. On May 30th, while driving at highway speed, the vehicle suffered a sudden tire blowout. Critically, the onboard system misidentified the location of the blown tire, indicating the front right tire had failed when it was actually the rear right. This misinformation delayed proper response and nearly resulted in a rollover. We were stranded on the roadside for over an hour, narrowly avoiding several collisions. A critical system failure. A responding tow truck driver observed signs that the vehicle may have previously been involved in a collision — which aligns with the visible damage present when the vehicle was picked up. Avis has, despite multiple attempts, refused to confirm whether the vehicle was removed from service after the incident or whether any safety inspection was conducted -- we remain severely concerned for the safety of anyone else using this vehicle. This vehicle should not have been rented in its condition. The failure of safety systems, mechanical instability, prior collision damage, and the loss of exterior components created a serious and unacceptable risk to the driver, passenger, and others on the road.

Tire blow and lost control hit the tree

The contact owns a 2024 Chevrolet Equinox. The contact stated that the A/C failed to work as intended. The vehicle was taken to an independent mechanic where a diagnostic test was performed. The independent mechanic informed the contact that the frame on the front passenger’s side near the radiator had been put together with Bondo and was not welded. The contact was informed bottom part of the radiator had fractured and was not intact, and the A/C lines were damaged, and the front bumper was damaged. The mechanic refused to repair the vehicle due to the liability and informed the contact to stop driving the vehicle. The contact took the vehicle back to the private dealer where the vehicle was purchased, and the dealer agreed to repair the vehicle; however, the vehicle was not yet repaired. The contact stated that when the vehicle was purchased a Carfax Report indicated that the vehicle had been in an accident prior to the purchase. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,100.