SEAT BELTS:PRETENSIONER
2017 Ford Mustang
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 269 NHTSA owner-reported complaints for the 2017 Ford Mustang, most frequently naming the driver assistance, body & structure and interior & seats categories. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 155 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2021 | 2 | 93 |
| Sep 2021 | 5 | 98 |
| Oct 2021 | 2 | 100 |
| Nov 2021 | 3 | 103 |
| Dec 2021 | 1 | 104 |
| Jan 2022 | 1 | 105 |
| Feb 2022 | 2 | 107 |
| Mar 2022 | 4 | 111 |
| Apr 2022 | 4 | 115 |
| May 2022 | 4 | 119 |
| Jun 2022 | 4 | 123 |
| Jul 2022 | 3 | 126 |
| Aug 2022 | 6 | 132 |
| Sep 2022 | 3 | 135 |
| Oct 2022 | 5 | 140 |
| Nov 2022 | 6 | 146 |
| Dec 2022 | 1 | 147 |
| Jan 2023 | 5 | 152 |
| Feb 2023 | 7 | 159 |
| Mar 2023 | 3 | 162 |
| Apr 2023 | 2 | 164 |
| May 2023 | 3 | 167 |
| Jun 2023 | 1 | 168 |
| Jul 2023 | 5 | 173 |
| Aug 2023 | 6 | 179 |
| Sep 2023 | 2 | 181 |
| Oct 2023 | 4 | 185 |
| Nov 2023 | 3 | 188 |
| Dec 2023 | 1 | 189 |
| Jan 2024 | 1 | 190 |
| Feb 2024 | 2 | 192 |
| Mar 2024 | 3 | 195 |
| Apr 2024 | 4 | 199 |
| May 2024 | 2 | 201 |
| Jun 2024 | 2 | 203 |
| Jul 2024 | 3 | 206 |
| Aug 2024 | 3 | 209 |
| Sep 2024 | 1 | 210 |
| Oct 2024 | 2 | 212 |
| Nov 2024 | 2 | 214 |
| Jan 2025 | 1 | 215 |
| Mar 2025 | 2 | 217 |
| Apr 2025 | 6 | 223 |
| May 2025 | 3 | 226 |
| Jun 2025 | 3 | 229 |
| Jul 2025 | 2 | 231 |
| Aug 2025 | 2 | 233 |
| Sep 2025 | 3 | 236 |
| Oct 2025 | 6 | 242 |
| Nov 2025 | 2 | 244 |
| Jan 2026 | 3 | 247 |
| Feb 2026 | 2 | 249 |
| Mar 2026 | 1 | 250 |
| Apr 2026 | 1 | 251 |
| May 2026 | 4 | 255 |
| Jun 2026 | 5 | 260 |
| Jul 2026 | 4 | 264 |
| Aug 2026 | 1 | 265 |
| Oct 2026 | 3 | 268 |
| Nov 2026 | 1 | 269 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance7123.3%
- Body & structure4213.8%
- Interior & seats3611.8%
- Engine3411.1%
- Electrical3310.8%
- Powertrain (other)227.2%
- Seat belts165.2%
- Steering113.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
2017 Ford Mustang EcoBoost unintended downshift; potential relevance to Ford Recall 26S28 / NHTSA Recall 26V237 and Investigation EA26001 I am submitting a vehicle safety complaint concerning a sudden, unintended downshift in my 2017 Ford Mustang EcoBoost while traveling on Interstate 10 with my wife and son. I request that Ford investigate my vehicle and that NHTSA evaluate whether the lead-frame safety concern addressed by Recall 26S28 / 26V237 may also affect Mustang vehicles and other Ford models equipped with related 6R80 transmission components. On 9/26/2026, while driving on interstate I-10 in New Orleans approximately 60–70 mph, my vehicle suddenly and erratically downshifted to what appeared to be first or second gear. I could not independently verify the precise gear during the emergency. As I attempted to reach the shoulder, the vehicle remained in a low gear, which I understood to be second, and eventually entered limp mode. The abrupt change in speed and inability to accelerate normally created a near-collision situation with other vehicles traveling at interstate speeds. My wife, son, and I were placed in immediate danger. Before this event, I had noticed no signs of transmission trouble. I brought the vehicle to Supreme Ford of Slidell for diagnosis. After the dealership had the vehicle for more than a week, a service representative told me that it needed a replacement transmission costing more than $10,000. Based on my subsequent discussions with the dealership, I understood that the recommendation relied on a diagnostic scan showing a Shift Solenoid A fault. I was not provided with an explanation of additional testing establishing why replacement of the complete transmission was necessary. I returned the vehicle to my garage for further investigation. I tested all existing transmission solenoids, and all passed the testing I performed. Based on those results and my subsequent repair outcome, I identified the molded lead frame as the source.
- NHTSA ID
- 11774990
- Incident
- Sep 26, 2026
My 2017 Ford Mustang Convertible front door unlatched to the secondary safety position while driving at highway speeds. This became a huge issue on October 13, 2026 while taking a long-distance trip. The passenger door unlatched at least 10 times. During this trip, my car exceded the 150,000 mile limit to Ford customer satisfication program 21N10. When I contacted both my local dealer and the Ford customer service team, both said their is nothing they can do to help me. I am quite frustrated that Ford rejected my safety concerns on this known issue and was unwilling to recognize the extunuating circumstances of when this happened.
- NHTSA ID
- 11772041
- Incident
- Oct 13, 2026
I have attached a complaint which sets for the odometer fraud resulting in severe damage to my engine. I have also attached mileage discrepancies and the documentation created and maintained by AutoNation Ford Valencia which records my odometer at 26,250 in September 2022 and after taking my vehicle in for service of the air condition, I received it back with an odometer reading of 25,134 which appear on the odometer. Please review my complaint and supporting documentation.
- NHTSA ID
- 11770947
- Incident
- Jun 26, 2023
I have experienced a concerning issue twice while driving. On both occasions, I was traveling at approximately 72 mph with all doors closed and locked when the vehicle indicated that the passenger door was ajar. Although the door did not fully open, it appears that the latch may not have remained securely engaged. My concern is that if I have a passenger in the vehicle and this occurs again, it could create a serious safety risk. I would like to know what may be causing this issue and what can be done to correct it. Could this be related to a defective door latch, sensor, or another component?
- NHTSA ID
- 11769699
- Incident
- Sep 25, 2026
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the third brake light failed to function as intended. In addition, the rear-view camera flashed on and off. The contact replaced the third brake light housing, but the failure reoccurred. The contact purchased and replaced the third brake light three times; however, the failure reoccurred. The dealer was made aware of the failure, and the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
- NHTSA ID
- 11761116
- Incident
- Jun 12, 2023
- Mileage
- 100,000 mi
Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.
- NHTSA ID
- 11752554
- Incident
- Jul 23, 2026
The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
- NHTSA ID
- 11752210
- Incident
- Jul 20, 2026
- Mileage
- 120,000 mi
Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn operating properly it would not have been as nearly deadly as it was......Took it to my dealer, was told it is a common known problem, about $1000.00 to troubleshoot and fix....This is a extremely dangerous defect, known to everyone and should be a recall.....The expense to fix is ridiculous to the point that very few are getting it fixed and it is a continuing deadly issue.....
- NHTSA ID
- 11750675
- Incident
- Jul 13, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
ELECTRICAL SYSTEM; STRUCTURE:BODY
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
VISIBILITY/WIPER
Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen
VISIBILITY/WIPER
Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
ELECTRICAL SYSTEM
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
ELECTRICAL SYSTEM; POWER TRAIN
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 8 | 5 | 0 | — |
| 2025 | 20 | 6 | 0 | 56.1 |
| 2024 | 85 | 12 | 0 | 57.3 |
| 2023 | 15 | 6 | 0 | 60.6 |
| 2022 | 51 | 9 | 0 | 59.4 |
| 2021 | 55 | 6 | 0 | 57.7 |
| 2020 | 122 | 8 | 1 | 69.5 |
| 2019 | 153 | 6 | 0 | 55.9 |
| 2018 | 197 | 4 | 0 | 56.3 |
| 2017Viewing | 269 | 6 | 1 | 62.7 |
| 2016 | 380 | 5 | 1 | 59.3 |
| 2015 | 439 | 11 | 3 | 62.0 |
| 2014 | 359 | 4 | 0 | 54.3 |
| 2013 | 271 | 6 | 0 | 51.8 |
| 2012 | 470 | 7 | 1 | 54.3 |
| 2011 | 466 | 5 | 1 | 53.0 |
| 2010 | 261 | 6 | 0 | 52.9 |
| 2009 | 181 | 6 | 0 | 55.6 |
| 2008 | 347 | 8 | 4 | 62.3 |
| 2007 | 615 | 9 | 4 | 62.7 |
| 2006 | 424 | 9 | 3 | 59.5 |
| 2005 | 705 | 9 | 3 | 58.2 |
| 2004 | 116 | 6 | 3 | 64.9 |
| 2003 | 145 | 6 | 3 | 66.8 |
| 2002 | 118 | 6 | 1 | 61.3 |
| 2001 | 173 | 8 | 1 | 62.6 |
| 2000 | 311 | 9 | 1 | 63.1 |
| 1999 | 213 | 10 | 1 | 63.9 |
| 1998 | 236 | 14 | 2 | 65.3 |
| 1997 | 176 | 11 | 2 | 61.3 |
| 1996 | 246 | 12 | 3 | 61.8 |
| 1995 | 602 | 16 | 4 | 66.0 |
| 1994 | 356 | 13 | 4 | 64.3 |
| 1993 | 101 | 7 | 1 | 68.6 |
| 1992 | 69 | 5 | 3 | 72.1 |
| 1991 | 77 | 6 | 2 | 69.6 |
| 1990 | 85 | 5 | 3 | 72.8 |
| 1989 | 109 | 5 | 4 | 72.0 |
| 1988 | 108 | 5 | 5 | 73.3 |
| 1987 | 38 | 5 | 6 | 73.3 |
| 1986 | 30 | 2 | 5 | 68.0 |
| 1985 | 16 | 3 | 4 | 70.8 |
| 1984 | 18 | 4 | 4 | 67.0 |
| 1983 | 5 | 1 | 3 | — |
| 1982 | 1 | 1 | 4 | — |
| 1981 | 0 | 2 | 4 | — |
| 1980 | 4 | 2 | 2 | — |
| 1979 | 0 | 7 | 2 | — |
| 1978 | 3 | 5 | 0 | — |
| 1977 | 0 | 3 | 0 | — |
| 1976 | 2 | 3 | 0 | — |
| 1975 | 0 | 0 | 1 | — |
| 1974 | 0 | 1 | 0 | — |
| 1973 | 0 | 1 | 0 | — |
| 1972 | 0 | 1 | 0 | — |
| 1971 | 0 | 1 | 0 | — |
| 1970 | 0 | 2 | 0 | — |
| 1969 | 3 | 4 | 0 | — |
| 1968 | 1 | 2 | 0 | — |
| 1967 | 2 | 5 | 0 | — |
| 1966 | 4 | 1 | 0 | — |
| 1965 | 4 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.