RoadVitals

2017 Ford Mustang

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
269
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Sep 12, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
11 injuries, 0 deaths reported

Overview

Our database contains 269 NHTSA owner-reported complaints for the 2017 Ford Mustang, most frequently naming the driver assistance, body & structure and interior & seats categories. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 155 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:PRETENSIONER

Sep 12, 2025
332,778 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. Water and road salt may corrode the front seat belt anchor pretensioner cables.
The risk: A corroded cable can break, preventing the seat belt from properly restraining an occupant, and increasing the risk of injury during a crash.
The remedy: Dealers will inspect and replace both front seat belt anchor pretensioner assemblies, as necessary. In addition, dealers will remove sections of the carpet and underlayment that contact the cables. Dealers will also inspect the A-pillar sealing patches, and as necessary, install A-pillar body plugs, and/or inspect and replace the front outboard seat bolts. Repairs will be performed free of charge. Interim letters, notifying owners of the safety risk, were mailed October 20, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S92. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov September 17, 2025.
Ford Motor CompanyManufacturer number 25S92View on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Sep 3, 2025
1,456,417 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
The risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor CompanyManufacturer number 25S89View on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Feb 16, 2022
330,784 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
The risk: A rearview camera that displays a blank or distorted image can reduce the driver's rear view, increasing the risk of a crash.
The remedy: Dealers will inspect and repair the decklid wiring harness and/or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed December 23, 2022 and June 26, 2023. Remedy parts are expected to become available in the 4th Quarter of 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S06.
Ford Motor CompanyManufacturer number 22S06View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistancePowertrain (other)
Filed Nov 1, 2026

2017 Ford Mustang EcoBoost unintended downshift; potential relevance to Ford Recall 26S28 / NHTSA Recall 26V237 and Investigation EA26001 I am submitting a vehicle safety complaint concerning a sudden, unintended downshift in my 2017 Ford Mustang EcoBoost while traveling on Interstate 10 with my wife and son. I request that Ford investigate my vehicle and that NHTSA evaluate whether the lead-frame safety concern addressed by Recall 26S28 / 26V237 may also affect Mustang vehicles and other Ford models equipped with related 6R80 transmission components. On 9/26/2026, while driving on interstate I-10 in New Orleans approximately 60–70 mph, my vehicle suddenly and erratically downshifted to what appeared to be first or second gear. I could not independently verify the precise gear during the emergency. As I attempted to reach the shoulder, the vehicle remained in a low gear, which I understood to be second, and eventually entered limp mode. The abrupt change in speed and inability to accelerate normally created a near-collision situation with other vehicles traveling at interstate speeds. My wife, son, and I were placed in immediate danger. Before this event, I had noticed no signs of transmission trouble. I brought the vehicle to Supreme Ford of Slidell for diagnosis. After the dealership had the vehicle for more than a week, a service representative told me that it needed a replacement transmission costing more than $10,000. Based on my subsequent discussions with the dealership, I understood that the recommendation relied on a diagnostic scan showing a Shift Solenoid A fault. I was not provided with an explanation of additional testing establishing why replacement of the complete transmission was necessary. I returned the vehicle to my garage for further investigation. I tested all existing transmission solenoids, and all passed the testing I performed. Based on those results and my subsequent repair outcome, I identified the molded lead frame as the source.

NHTSA ID
11774990
Incident
Sep 26, 2026
Body & structure
Filed Oct 19, 2026

My 2017 Ford Mustang Convertible front door unlatched to the secondary safety position while driving at highway speeds. This became a huge issue on October 13, 2026 while taking a long-distance trip. The passenger door unlatched at least 10 times. During this trip, my car exceded the 150,000 mile limit to Ford customer satisfication program 21N10. When I contacted both my local dealer and the Ford customer service team, both said their is nothing they can do to help me. I am quite frustrated that Ford rejected my safety concerns on this known issue and was unwilling to recognize the extunuating circumstances of when this happened.

NHTSA ID
11772041
Incident
Oct 13, 2026
Engine
Filed Oct 13, 2026

I have attached a complaint which sets for the odometer fraud resulting in severe damage to my engine. I have also attached mileage discrepancies and the documentation created and maintained by AutoNation Ford Valencia which records my odometer at 26,250 in September 2022 and after taking my vehicle in for service of the air condition, I received it back with an odometer reading of 25,134 which appear on the odometer. Please review my complaint and supporting documentation.

NHTSA ID
11770947
Incident
Jun 26, 2023
Body & structure
Filed Oct 7, 2026

I have experienced a concerning issue twice while driving. On both occasions, I was traveling at approximately 72 mph with all doors closed and locked when the vehicle indicated that the passenger door was ajar. Although the door did not fully open, it appears that the latch may not have remained securely engaged. My concern is that if I have a passenger in the vehicle and this occurs again, it could create a serious safety risk. I would like to know what may be causing this issue and what can be done to correct it. Could this be related to a defective door latch, sensor, or another component?

NHTSA ID
11769699
Incident
Sep 25, 2026
Driver assistance
Filed Aug 31, 2026

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the third brake light failed to function as intended. In addition, the rear-view camera flashed on and off. The contact replaced the third brake light housing, but the failure reoccurred. The contact purchased and replaced the third brake light three times; however, the failure reoccurred. The dealer was made aware of the failure, and the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ID
11761116
Incident
Jun 12, 2023
Mileage
100,000 mi
ElectricalInterior & seats
Filed Jul 24, 2026
Fire reported

Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.

NHTSA ID
11752554
Incident
Jul 23, 2026
Body & structure
Filed Jul 22, 2026
Fire reported

The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ID
11752210
Incident
Jul 20, 2026
Mileage
120,000 mi
Electrical
Filed Jul 15, 2026

Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn operating properly it would not have been as nearly deadly as it was......Took it to my dealer, was told it is a common known problem, about $1000.00 to troubleshoot and fix....This is a extremely dangerous defect, known to everyone and should be a recall.....The expense to fix is ridiculous to the point that very few are getting it fixed and it is a continuing deadly issue.....

NHTSA ID
11750675
Incident
Jul 13, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

25N15 S1

ELECTRICAL SYSTEM

Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

25N15

VISIBILITY/WIPER

Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen

25N15

VISIBILITY/WIPER

Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

TSB 25-2570

ELECTRICAL SYSTEM

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

SSM 54366

ELECTRICAL SYSTEM; POWER TRAIN

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Mustang by model year
YearComplaintsRecallsInvestigationsIssue Index
2026850—
2025206056.1
20248512057.3
2023156060.6
2022519059.4
2021556057.7
20201228169.5
20191536055.9
20181974056.3
2017Viewing2696162.7
20163805159.3
201543911362.0
20143594054.3
20132716051.8
20124707154.3
20114665153.0
20102616052.9
20091816055.6
20083478462.3
20076159462.7
20064249359.5
20057059358.2
20041166364.9
20031456366.8
20021186161.3
20011738162.6
20003119163.1
199921310163.9
199823614265.3
199717611261.3
199624612361.8
199560216466.0
199435613464.3
19931017168.6
1992695372.1
1991776269.6
1990855372.8
19891095472.0
19881085573.3
1987385673.3
1986302568.0
1985163470.8
1984184467.0
1983513—
1982114—
1981024—
1980422—
1979072—
1978350—
1977030—
1976230—
1975001—
1974010—
1973010—
1972010—
1971010—
1970020—
1969340—
1968120—
1967250—
1966410—
1965410—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.