SEAT BELTS:PRETENSIONER
2017 Ford Mustang
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 264 NHTSA owner-reported complaints for the 2017 Ford Mustang, most frequently naming the driver assistance, body & structure and interior & seats categories. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 155 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2021 | 6 | 89 |
| Jun 2021 | 1 | 90 |
| Jul 2021 | 1 | 91 |
| Aug 2021 | 2 | 93 |
| Sep 2021 | 5 | 98 |
| Oct 2021 | 2 | 100 |
| Nov 2021 | 3 | 103 |
| Dec 2021 | 1 | 104 |
| Jan 2022 | 1 | 105 |
| Feb 2022 | 2 | 107 |
| Mar 2022 | 4 | 111 |
| Apr 2022 | 4 | 115 |
| May 2022 | 4 | 119 |
| Jun 2022 | 4 | 123 |
| Jul 2022 | 3 | 126 |
| Aug 2022 | 6 | 132 |
| Sep 2022 | 3 | 135 |
| Oct 2022 | 5 | 140 |
| Nov 2022 | 6 | 146 |
| Dec 2022 | 1 | 147 |
| Jan 2023 | 5 | 152 |
| Feb 2023 | 7 | 159 |
| Mar 2023 | 3 | 162 |
| Apr 2023 | 2 | 164 |
| May 2023 | 3 | 167 |
| Jun 2023 | 1 | 168 |
| Jul 2023 | 5 | 173 |
| Aug 2023 | 6 | 179 |
| Sep 2023 | 2 | 181 |
| Oct 2023 | 4 | 185 |
| Nov 2023 | 3 | 188 |
| Dec 2023 | 1 | 189 |
| Jan 2024 | 1 | 190 |
| Feb 2024 | 2 | 192 |
| Mar 2024 | 3 | 195 |
| Apr 2024 | 4 | 199 |
| May 2024 | 2 | 201 |
| Jun 2024 | 2 | 203 |
| Jul 2024 | 3 | 206 |
| Aug 2024 | 3 | 209 |
| Sep 2024 | 1 | 210 |
| Oct 2024 | 2 | 212 |
| Nov 2024 | 2 | 214 |
| Jan 2025 | 1 | 215 |
| Mar 2025 | 2 | 217 |
| Apr 2025 | 6 | 223 |
| May 2025 | 3 | 226 |
| Jun 2025 | 3 | 229 |
| Jul 2025 | 2 | 231 |
| Aug 2025 | 2 | 233 |
| Sep 2025 | 3 | 236 |
| Oct 2025 | 6 | 242 |
| Nov 2025 | 2 | 244 |
| Jan 2026 | 3 | 247 |
| Feb 2026 | 2 | 249 |
| Mar 2026 | 1 | 250 |
| Apr 2026 | 1 | 251 |
| May 2026 | 4 | 255 |
| Jun 2026 | 5 | 260 |
| Jul 2026 | 4 | 264 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance6923.1%
- Body & structure4013.4%
- Interior & seats3612.0%
- Engine3311.0%
- Electrical3311.0%
- Powertrain (other)217.0%
- Seat belts165.4%
- Steering113.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.
- NHTSA ID
- 11752554
- Incident
- Jul 23, 2026
The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
- NHTSA ID
- 11752210
- Incident
- Jul 20, 2026
- Mileage
- 120,000 mi
Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn operating properly it would not have been as nearly deadly as it was......Took it to my dealer, was told it is a common known problem, about $1000.00 to troubleshoot and fix....This is a extremely dangerous defect, known to everyone and should be a recall.....The expense to fix is ridiculous to the point that very few are getting it fixed and it is a continuing deadly issue.....
- NHTSA ID
- 11750675
- Incident
- Jul 13, 2026
Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for the passenger side. This is very dangerous and scares my wife. Ford seems to be very slow with giving attention to safety issues. Last year, our rearview camera on the same car was supposed to have been repaired. They did part of the job but said they are waiting on a part. That was October of 2025. I have heard nothing back. I have contacted the dealership, who tells me they will get back with me, but they basically have not. Meanwhile, I still have a nonworking backup camera. I know they are bogged down with recalls, but these are ongoing, very serious safety issues.
- NHTSA ID
- 11749603
- Incident
- Jul 9, 2026
The contact owns a 2017 Ford Mustang. The contact stated that the driver's and passenger's side seat belts were seizing. The occupants were concerned about being stuck inside the vehicle. There were no warning lights illuminated. The mechanic removed the inside panels of the seat belts and greased and cleaned the parts. The contact stated that the failure was associated with NHTSA Campaign Number: 25V614000 (Seat Belts). The vehicle was taken to the local dealer, where an inspection was performed, and it was confirmed that the seat belts were working as designed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 27,000.
- NHTSA ID
- 11746513
- Incident
- May 1, 2025
- Mileage
- 27,000 mi
This is a Mustang convertible. The doors would be open all of the sudden when the car is running especially on highway. It's not wide open but ajar. The wind would blow into the car, noisy and scary. Both doors have this issue, mainly on driver side. The passenger side also happened once on highway when my daughter was there. This typically happen in a long drive like couple of hours. The first time this happened is couple of years ago. This issue happened more and more often in the past year. I found online that this issue was reported and some of the cars were recalled. However, my car is not one of those that were recalled. I believe this is a big deal and should be taken care of seriously. Thank you.
- NHTSA ID
- 11745612
- Incident
- May 1, 2024
While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip. The door appeared to latch normally when closed, but would unexpectedly unlock and pop open while the vehicle was in motion. This created a significant safety concern due to the risk of occupant injury, driver distraction, and potential loss of vehicle control. I am aware that Ford has issued recalls related to door latch failures on certain Mustang models; however, my vehicle's VIN is not included in the recall population. Based on my research, numerous owners of Ford Mustang Convertibles from model years around 2017 have reported experiencing similar door latch and door-opening issues. Given the frequency of the occurrences and the obvious safety implications of a vehicle door opening while traveling at highway speeds, I believe this issue warrants further investigation.
- NHTSA ID
- 11744936
- Incident
- Jun 17, 2026
Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn’t even have parts out until 11/2026. When I questioned if recall was performed improperly per TSB she placed me on hold for a while and she said parts department doesn’t have parts for me /never ordered anything and I can’t get the recall done.
- NHTSA ID
- 11744206
- Incident
- Jun 15, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
ELECTRICAL SYSTEM; STRUCTURE:BODY
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
VISIBILITY/WIPER
Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen
VISIBILITY/WIPER
Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
ELECTRICAL SYSTEM
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
ELECTRICAL SYSTEM; POWER TRAIN
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 5 | 3 | 0 | — |
| 2025 | 14 | 5 | 0 | 57.1 |
| 2024 | 73 | 11 | 0 | 58.9 |
| 2023 | 15 | 6 | 0 | 62.7 |
| 2022 | 49 | 9 | 0 | 60.2 |
| 2021 | 55 | 6 | 0 | 59.4 |
| 2020 | 117 | 8 | 1 | 70.4 |
| 2019 | 142 | 6 | 0 | 56.1 |
| 2018 | 186 | 4 | 0 | 56.4 |
| 2017Viewing | 264 | 6 | 1 | 63.4 |
| 2016 | 371 | 5 | 1 | 58.4 |
| 2015 | 436 | 11 | 3 | 63.5 |
| 2014 | 359 | 4 | 0 | 54.6 |
| 2013 | 271 | 6 | 0 | 52.2 |
| 2012 | 469 | 7 | 1 | 54.0 |
| 2011 | 466 | 5 | 1 | 53.0 |
| 2010 | 260 | 6 | 0 | 52.5 |
| 2009 | 181 | 6 | 0 | 55.6 |
| 2008 | 347 | 8 | 4 | 62.7 |
| 2007 | 615 | 9 | 4 | 62.7 |
| 2006 | 422 | 9 | 3 | 58.8 |
| 2005 | 705 | 9 | 3 | 58.2 |
| 2004 | 116 | 6 | 3 | 64.9 |
| 2003 | 145 | 6 | 3 | 68.0 |
| 2002 | 118 | 6 | 1 | 61.3 |
| 2001 | 173 | 8 | 1 | 62.6 |
| 2000 | 311 | 9 | 1 | 63.8 |
| 1999 | 213 | 10 | 1 | 63.9 |
| 1998 | 236 | 14 | 2 | 65.3 |
| 1997 | 176 | 11 | 2 | 61.3 |
| 1996 | 246 | 12 | 3 | 61.8 |
| 1995 | 602 | 16 | 4 | 66.0 |
| 1994 | 356 | 13 | 4 | 64.3 |
| 1993 | 101 | 7 | 1 | 68.6 |
| 1992 | 69 | 5 | 3 | 72.1 |
| 1991 | 77 | 6 | 2 | 69.6 |
| 1990 | 85 | 5 | 3 | 72.8 |
| 1989 | 109 | 5 | 4 | 72.0 |
| 1988 | 108 | 5 | 5 | 73.3 |
| 1987 | 38 | 5 | 6 | 73.3 |
| 1986 | 30 | 2 | 5 | 68.0 |
| 1985 | 16 | 3 | 4 | 70.8 |
| 1984 | 18 | 4 | 4 | 67.0 |
| 1983 | 5 | 1 | 3 | — |
| 1982 | 1 | 1 | 4 | — |
| 1981 | 0 | 2 | 4 | — |
| 1980 | 4 | 2 | 2 | — |
| 1979 | 0 | 7 | 2 | — |
| 1978 | 3 | 5 | 0 | — |
| 1977 | 0 | 3 | 0 | — |
| 1976 | 2 | 3 | 0 | — |
| 1975 | 0 | 0 | 1 | — |
| 1974 | 0 | 1 | 0 | — |
| 1973 | 0 | 1 | 0 | — |
| 1972 | 0 | 1 | 0 | — |
| 1971 | 0 | 1 | 0 | — |
| 1970 | 0 | 2 | 0 | — |
| 1969 | 3 | 4 | 0 | — |
| 1968 | 1 | 2 | 0 | — |
| 1967 | 2 | 5 | 0 | — |
| 1966 | 4 | 1 | 0 | — |
| 1965 | 4 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.