EXTERIOR LIGHTING:HEADLIGHTS
2002 Ford Mustang
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 118 NHTSA owner-reported complaints for the 2002 Ford Mustang, most frequently naming the engine, airbags and driver assistance categories. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 72 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2003 | 5 | 42 |
| Aug 2003 | 3 | 45 |
| Oct 2003 | 1 | 46 |
| Nov 2003 | 1 | 47 |
| Dec 2003 | 1 | 48 |
| Jan 2004 | 2 | 50 |
| Feb 2004 | 1 | 51 |
| Mar 2004 | 1 | 52 |
| Apr 2004 | 3 | 55 |
| Jun 2004 | 1 | 56 |
| Jul 2004 | 4 | 60 |
| Aug 2004 | 1 | 61 |
| Oct 2004 | 1 | 62 |
| Feb 2005 | 1 | 63 |
| Mar 2005 | 1 | 64 |
| Apr 2005 | 1 | 65 |
| Jul 2005 | 6 | 71 |
| Aug 2005 | 1 | 72 |
| Sep 2005 | 2 | 74 |
| Oct 2005 | 1 | 75 |
| Jan 2006 | 1 | 76 |
| Feb 2006 | 1 | 77 |
| Mar 2006 | 1 | 78 |
| Jul 2006 | 1 | 79 |
| Oct 2006 | 1 | 80 |
| Nov 2006 | 1 | 81 |
| Oct 2007 | 2 | 83 |
| Nov 2007 | 1 | 84 |
| Feb 2008 | 1 | 85 |
| Mar 2008 | 1 | 86 |
| Dec 2008 | 1 | 87 |
| Feb 2009 | 1 | 88 |
| Jun 2009 | 1 | 89 |
| Oct 2009 | 1 | 90 |
| Nov 2009 | 1 | 91 |
| Feb 2010 | 2 | 93 |
| Apr 2010 | 1 | 94 |
| Dec 2010 | 1 | 95 |
| Jan 2011 | 1 | 96 |
| Apr 2011 | 1 | 97 |
| Aug 2011 | 1 | 98 |
| Sep 2011 | 2 | 100 |
| Jun 2012 | 1 | 101 |
| Feb 2013 | 1 | 102 |
| Mar 2013 | 1 | 103 |
| May 2013 | 1 | 104 |
| Jul 2013 | 1 | 105 |
| Sep 2013 | 1 | 106 |
| Jul 2014 | 1 | 107 |
| Nov 2014 | 1 | 108 |
| May 2015 | 1 | 109 |
| Apr 2016 | 1 | 110 |
| Mar 2017 | 1 | 111 |
| May 2018 | 1 | 112 |
| Apr 2019 | 1 | 113 |
| Nov 2019 | 1 | 114 |
| Dec 2020 | 1 | 115 |
| Mar 2021 | 1 | 116 |
| Oct 2021 | 1 | 117 |
| Mar 2023 | 1 | 118 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine2617.6%
- Airbags2013.5%
- Driver assistance1510.1%
- Seat belts138.8%
- Brakes106.8%
- Body & structure106.8%
- Fuel system96.1%
- Electrical85.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING
EXTERIOR LIGHTING:HEADLIGHTS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
On or about 01/28/2023 I purchased a 2002 Ford Mustang GT for a N.J. used car dealer. I was assured by the sales person that the Mustang had been thoroughly inspected and there were no mechanical problems whatsoever. Upon delivery of the Mustang, that had only 68,886 miles, I took the Mustang for a required Virginia Safety Inspection and learned that the front brakes were completely worn out and must be replaced. I had a complete front brake job done, to include: new brake pads, rotors, calipers and hoses. The front brake job cost $637.17. Mula Auto Group 117 E Main St Somerville, NJ 08876 mulaautogroup.com (908) 231-1777 - Main (908) 231-1799 - Fax On Mon, Mar 13, 2023 at 5:19 PM [XXX] wrote: Dear sir: On or about 01/28/2023, I purchased a 2002 Mustang GT from Mulaj Auto. Before I purchased the car from [XXX], he told me there were no mechanical problems whatsoever and the car had been inspected. It took almost three weeks for me to get the Mustang transported from New Jersey to Virginia. After the Mustang arrived on February 13, 2023, I was away for two weeks and did not drive the car until early March. I recently had a Virginia state safety inspection done and the Mustang barely passed inspection because of the badly worn front brakes. Both pads were worn to minimum limits, both rotors were badly grooved and the left caliper was seized. I just had the front brake work done today, for a total of $637.17. Invoice #[XXX] is attached. If I had been told the Mustang needed front brakes, I would not have bought the car. There is no doubt that Mulaj Auto should have advised me of the bad front brakes. Because Mulaj Auto failed to do so, I think you'll agree that Mulaj Auto should compensate me for the front brake job. Your assistance with this matter would be greatly appreciated. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- NHTSA ID
- 11514765
- Incident
- Mar 9, 2023
No
- NHTSA ID
- 11438547
- Incident
- Oct 28, 2021
THE FUEL PUMP IN MY 2002 3.8L MUSTANG STOPPED WORKING. WHEN I LOWERED THE GAS TANK TO REPLACE IT, I FOUND THAT THE PLASTIC PART THE FUEL PUMP/SENDING UNIT SETS DOWN INTO IS OFFSET FROM THE HOLE AND THE FUEL PUMP/SENDING UNIT CAN NOT BE REMOVED WITHOUT BREAKING THE PART THAT IT SETS DOWN INTO. SO NOT ONLY DO I HAVE TO REPLACE THE PUMP, I HAVE TO BUY AN ENTIRE GAS TANK SINCE THAT PART COMES PRE-INSTALLED
- NHTSA ID
- 11405713
- Incident
- Mar 29, 2021
WHILE IDLING MY CAR SUDDENLY HAD CYLINDER #3 MISFIRE AND THE SPARK PLUG BLOW OUT OF THE CYLINDER HEAD.
- NHTSA ID
- 11385042
- Incident
- Dec 25, 2020
- Mileage
- 150,000 mi
TEN MINUTES PRIOR TO AIR BAGS DEPLOYING I COMPLAINED TO MY TWO PASSENGERS THAT MY EYES WERE BURNING. I WAS STOPPED IN TRAFFIC, WITH MY FOOT ON BRAKE IN CENTER LANE IN CITY TRAFFIC, WHEN I HEAR A LOUD BANG AND INSTANTLY BOTH AIRBAGS ON DRIVER AND PASSENGER SIDE DEPLOYED. THE NOISE AND FORCE STARTLED ME TAKING MY FOOT OF BRAKE AND ROLLING FORWARD. THE AIR BAGS BLEW BOTH MY PASSENGER AND MY GLASSES INTO THE BACK SEAT OF CAR. THE PASSENGER BAG WAS SMOKING BADLY AND I QUICKLY PUT DOWN BOTH WINDOWS AND I PULLED OFF STREET INTO SHOPPING CENTER PARKING LOT. THE CAR IN FRONT OF ME WHOM I ROLLED INTO PULLED OVER AS WELL. WE CHECKED BOTH THE FRONT OF MY CAR AND REAR BUMPER OF HER CAR AND BECAUSE NO VISIBLE DAMAGE. I TOOK A PICTURE OF HER BUMPER AND LICENSE PLATE TO SHOW NO DAMAGE. MY PASSENGER IN FRONT SEAT WAS BRUISED FROM AIRBAG AS FOR MYSELF AND THE OTHER PASSENGER WE WERE SHAKEN BY THE EXPERIENCE.
- NHTSA ID
- 11278233
- Incident
- Oct 28, 2019
- Mileage
- 1,128,000 mi
WHILE MY DAUGHTER WAS DRIVING ON A IN TOWN ROAD SHE CAME UPON CONSTRUCTION, ALL TRAFFIC WAS STOPPED BECAUSE THE 2 LANES WERE DOWN TO 1. AS SHE WAS WAITING FOR TRAFFIC TO START MOVING HER BOOT GOT CAUGHT UNDER SEAT LEVER (THIGH HIGH BOOTS FLAP GOT CAUGHT) AND IT MADE HER FOOT SLIP FROM BRAKE, SHE THEN BUMPED INTO THE VAN IN FRONT OF HER, LESS THEN 5MPH AND BOTH WHICH THERE WAS NO PASSENGER OR ANYTHING ON HER SEAT AIRBAGS DEPLOYED DESTROYING HER COLUME. ABSOLUTELY NO FRONT END DAMAGE, NO DAMAGE TO OTHER VEHICLE, CAR STILL RUNS AND SEATBELTS STILL WORK. HAVING IT CHECKED FOR MALFUNCTIONS.
- NHTSA ID
- 11196165
- Incident
- Apr 11, 2019
- Mileage
- 98,000 mi
TL* THE CONTACT OWNS A 2002 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND, AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
- NHTSA ID
- 11098781
- Incident
- May 29, 2018
- Mileage
- 70,000 mi
TL* THE CONTACT OWNS A 2002 FORD MUSTANG. WHILE DRIVING 35 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE STEERING WHEEL AND DASHBOARD WERE DAMAGED DUE TO THE DEPLOYMENT. THE CONTACT TOOK THE VEHICLE TO AN AUTO REPAIR FACILITY WHERE IT WAS DIAGNOSED AS AN AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 115,000.
- NHTSA ID
- 10959138
- Incident
- Mar 6, 2017
- Mileage
- 115,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING:ENGINE
SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
POWER TRAIN:AXLE ASSEMBLY
LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
ENGINE AND ENGINE COOLING
WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
SEAT BELTS:FRONT:RETRACTOR
SAFETY BELT RETRACTION SPEED. *TT
SEAT BELTS
SAFETY BELT WEB STOP BUTTON SERVICE. *EH
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 5 | 3 | 0 | — |
| 2025 | 14 | 5 | 0 | 57.1 |
| 2024 | 73 | 11 | 0 | 58.9 |
| 2023 | 15 | 6 | 0 | 62.7 |
| 2022 | 49 | 9 | 0 | 60.2 |
| 2021 | 55 | 6 | 0 | 59.4 |
| 2020 | 117 | 8 | 1 | 70.4 |
| 2019 | 142 | 6 | 0 | 56.1 |
| 2018 | 186 | 4 | 0 | 56.4 |
| 2017 | 264 | 6 | 1 | 63.4 |
| 2016 | 371 | 5 | 1 | 58.4 |
| 2015 | 436 | 11 | 3 | 63.5 |
| 2014 | 359 | 4 | 0 | 54.6 |
| 2013 | 271 | 6 | 0 | 52.2 |
| 2012 | 469 | 7 | 1 | 54.0 |
| 2011 | 466 | 5 | 1 | 53.0 |
| 2010 | 260 | 6 | 0 | 52.5 |
| 2009 | 181 | 6 | 0 | 55.6 |
| 2008 | 347 | 8 | 4 | 62.7 |
| 2007 | 615 | 9 | 4 | 62.7 |
| 2006 | 422 | 9 | 3 | 58.8 |
| 2005 | 705 | 9 | 3 | 58.2 |
| 2004 | 116 | 6 | 3 | 64.9 |
| 2003 | 145 | 6 | 3 | 68.0 |
| 2002Viewing | 118 | 6 | 1 | 61.3 |
| 2001 | 173 | 8 | 1 | 62.6 |
| 2000 | 311 | 9 | 1 | 63.8 |
| 1999 | 213 | 10 | 1 | 63.9 |
| 1998 | 236 | 14 | 2 | 65.3 |
| 1997 | 176 | 11 | 2 | 61.3 |
| 1996 | 246 | 12 | 3 | 61.8 |
| 1995 | 602 | 16 | 4 | 66.0 |
| 1994 | 356 | 13 | 4 | 64.3 |
| 1993 | 101 | 7 | 1 | 68.6 |
| 1992 | 69 | 5 | 3 | 72.1 |
| 1991 | 77 | 6 | 2 | 69.6 |
| 1990 | 85 | 5 | 3 | 72.8 |
| 1989 | 109 | 5 | 4 | 72.0 |
| 1988 | 108 | 5 | 5 | 73.3 |
| 1987 | 38 | 5 | 6 | 73.3 |
| 1986 | 30 | 2 | 5 | 68.0 |
| 1985 | 16 | 3 | 4 | 70.8 |
| 1984 | 18 | 4 | 4 | 67.0 |
| 1983 | 5 | 1 | 3 | — |
| 1982 | 1 | 1 | 4 | — |
| 1981 | 0 | 2 | 4 | — |
| 1980 | 4 | 2 | 2 | — |
| 1979 | 0 | 7 | 2 | — |
| 1978 | 3 | 5 | 0 | — |
| 1977 | 0 | 3 | 0 | — |
| 1976 | 2 | 3 | 0 | — |
| 1975 | 0 | 0 | 1 | — |
| 1974 | 0 | 1 | 0 | — |
| 1973 | 0 | 1 | 0 | — |
| 1972 | 0 | 1 | 0 | — |
| 1971 | 0 | 1 | 0 | — |
| 1970 | 0 | 2 | 0 | — |
| 1969 | 3 | 4 | 0 | — |
| 1968 | 1 | 2 | 0 | — |
| 1967 | 2 | 5 | 0 | — |
| 1966 | 4 | 1 | 0 | — |
| 1965 | 4 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.