SUSPENSION
2002 Toyota Corolla
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 117 NHTSA owner-reported complaints for the 2002 Toyota Corolla, most frequently naming the engine, airbags and driver assistance categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 96 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2003 | 2 | 30 |
| Sep 2003 | 1 | 31 |
| Oct 2003 | 2 | 33 |
| Nov 2003 | 2 | 35 |
| Jan 2004 | 2 | 37 |
| Feb 2004 | 1 | 38 |
| Apr 2004 | 1 | 39 |
| Aug 2004 | 2 | 41 |
| Sep 2004 | 1 | 42 |
| Oct 2004 | 1 | 43 |
| Feb 2005 | 1 | 44 |
| Mar 2005 | 2 | 46 |
| Apr 2005 | 1 | 47 |
| Jun 2005 | 1 | 48 |
| Aug 2005 | 1 | 49 |
| Oct 2005 | 1 | 50 |
| Feb 2006 | 1 | 51 |
| Mar 2006 | 1 | 52 |
| May 2006 | 2 | 54 |
| Jun 2006 | 2 | 56 |
| Jul 2006 | 1 | 57 |
| Jan 2007 | 1 | 58 |
| Mar 2007 | 1 | 59 |
| May 2007 | 1 | 60 |
| Jul 2007 | 1 | 61 |
| Oct 2007 | 3 | 64 |
| Feb 2008 | 1 | 65 |
| Mar 2008 | 1 | 66 |
| May 2008 | 1 | 67 |
| Jun 2008 | 2 | 69 |
| Sep 2008 | 1 | 70 |
| Feb 2009 | 1 | 71 |
| Aug 2009 | 2 | 73 |
| Oct 2009 | 1 | 74 |
| Nov 2009 | 3 | 77 |
| Feb 2010 | 8 | 85 |
| Mar 2010 | 5 | 90 |
| Apr 2010 | 1 | 91 |
| Jun 2010 | 2 | 93 |
| Jul 2010 | 1 | 94 |
| Aug 2010 | 2 | 96 |
| Dec 2010 | 1 | 97 |
| Jan 2011 | 1 | 98 |
| Jul 2011 | 1 | 99 |
| Jan 2012 | 3 | 102 |
| Oct 2012 | 1 | 103 |
| Apr 2013 | 1 | 104 |
| May 2013 | 1 | 105 |
| Jul 2014 | 1 | 106 |
| Sep 2014 | 1 | 107 |
| Jan 2015 | 1 | 108 |
| Mar 2015 | 1 | 109 |
| Apr 2015 | 1 | 110 |
| May 2015 | 1 | 111 |
| Oct 2015 | 1 | 112 |
| Nov 2015 | 1 | 113 |
| Oct 2019 | 1 | 114 |
| Dec 2019 | 1 | 115 |
| Apr 2021 | 1 | 116 |
| Aug 2023 | 1 | 117 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine2417.6%
- Airbags2316.9%
- Driver assistance118.1%
- Interior & seats96.6%
- Visibility85.9%
- Brakes85.9%
- Seat belts75.1%
- Fuel system75.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:HEADLIGHTS
EXTERIOR LIGHTING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Tire size: TM-1 185/65R14 86 T Tire. I bought 4 tires in Sept 2022. I just found out that, after 11 months of normal city driving (which added bout 10K miles to the mileage) and normal maintenance, the tires already showing belt. They have become a safety hazard so I have to buy 4 new tires of another brand.
- NHTSA ID
- 11540135
- Incident
- Aug 19, 2023
IVE OWNED THIS CAR FOR 3 WEEKS AND HAVE HAD TO PUT 2 QUARTS OF OIL IN EVERY WEEK BECAUSE EVERY MORNING I START MY CAR LOT OF BLUE SMOKE IS COMING OUT MY EXHAUST. THIS IS BECAUSE THE DESIGN TEMPERATURE FOR THE PISTONS IN THIS ENGINE WAS 120 DEGREES CELSIUS AND THE ACTUAL TEMPERATURES REACHED ARE 160 DEGREES CELSIUS, WHICH CAUSES THE PETROLEUM OIL TO SLUDGE UP AND CARBON TO ACCUMULATE IN THE PISTON OIL HOLES THAT ALLOW OIL TO FLOW TO THE PISTON RINGS. THIS BLOCKS THOSE OIL HOLES, PREVENTING OIL FROM GETTING TO THE PISTON RINGS AND SUBSEQUENTLY THE PISTON RINGS WEAR VERY, VERY QUICKLY, THEN ALLOWING OIL TO BE ABLE TO SLIP PAST THE PISTON RINGS, INTO THE COMBUSTION CHAMBER AND OUT THE EXHAUST. THIS WILL LEAD TO REPLACING THE PISTONS WHICH IS AN EXTREMELY EXPENSIVE AND LABOR INTENSIVE JOB JUST BECAUSE TOYOTA MADE A MISTAKE WITH THE WAY THEY BUILT THE ENGINE. IT'S A SHAME THAT TOYOTA HASN'T RECALLED THIS VEHICLE BECAUSE THERE ARE COUNTLESS AMOUNTS OF RECORDS ON THESE CARS HAVING THAT PROBLEM. THE CAR CAN BREAK DOWN AFTER SO MUCH OIL HAS BEEN BURNED AND THAT COULD HAPPEN UN EXPECTEDLY. IT'S DRIVABLE BUT NOT SAFE.
- NHTSA ID
- 11413552
- Incident
- Apr 5, 2021
- Mileage
- 74,047 mi
THE ENGINE IS USING EXCESSIVE OIL. NEED TO ADD 1 QUART EVERY 300 MILES TO KEEP FILLED. THE CAR HAS 120,000 MILES. NOTICE BLUE SMOKE UPON ACCELERATION. CAR HAS BEEN REGULARLY SERVICED ACCORDING TO TOYOTA OWNER'S MANUAL.
- NHTSA ID
- 11286750
- Incident
- Dec 1, 2019
MY TOYOTA COROLLA 2002 CE HAS A DESIGN FLAW WITH THE PISTONS. THERE ARE NOT ENOUGH HOLES IN THE PISTONS TO ALLOW ENOUGH OIL TO GO THROUGH AND AS A RESULT, THE VEHICLE IS BURNING A LOT OF OIL, UP TO 1 QUART OF OIL EVERY 250 MILES. PLEASE! CAN YOU HELP ME WITH THIS SITUATION? THANK YOU.
- NHTSA ID
- 11269404
- Incident
- Oct 18, 2019
TL* THE CONTACT OWNS A 2002 TOYOTA COROLLA. WHILE DRIVING 65 MPH, THERE WAS A LOW RUMBLING SOUND COMING FROM THE ENGINE. THERE WAS ALSO A STRONG EXHAUST ODOR INSIDE THE VEHICLE AND IT BURNED MORE OIL THAN NORMAL. THE CONTACT HAD TO PLACE APPROXIMATELY FIVE QUARTS OF OIL INTO THE VEHICLE AFTER DRIVING 150 TO 200 MILES. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE NORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
- NHTSA ID
- 10807455
- Incident
- Jun 15, 2002
- Mileage
- 50,000 mi
THE DASH LIGHT INDICATING A PROBLEM WITH MY AIR BAG IS ON. TOYOTA STATES THAT A SAFETY RECALL IS PENDING THAT MIGHT AFFECT MY CAR. UNTIL THEN, THEY ARE UNABLE OR UNWILLING TO REPAIR MY CAR. THEY STATE THAT THE AIRBAG MAY GO OFF ON IT'S OWN. THEY CANNOT TELL ME HOW LONG IT MAY BE BEFORE THE RECALL IS ANNOUNCED. THIS SEEMS HIGHLY DANGEROUS TO ME.
- NHTSA ID
- 10781515
- Incident
- Sep 23, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10714687
- Incident
- Jan 27, 2015
AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE CRASH WAS SERIOUS; IT TOTOLED THE CAR. *TR
- NHTSA ID
- 10704075
- Incident
- Jan 26, 2015
- Mileage
- 54,500 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 15 | 1 | 0 | 63.7 |
| 2025 | 27 | 0 | 0 | 58.1 |
| 2024 | 61 | 2 | 0 | 60.5 |
| 2023 | 72 | 3 | 0 | 57.9 |
| 2022 | 95 | 0 | 0 | 49.1 |
| 2021 | 184 | 1 | 0 | 52.4 |
| 2020 | 304 | 3 | 0 | 55.6 |
| 2019 | 200 | 5 | 1 | 65.8 |
| 2018 | 133 | 3 | 2 | 66.1 |
| 2017 | 177 | 3 | 2 | 67.9 |
| 2016 | 212 | 1 | 2 | 60.9 |
| 2015 | 219 | 1 | 2 | 61.0 |
| 2014 | 267 | 2 | 2 | 63.8 |
| 2013 | 201 | 5 | 2 | 66.5 |
| 2012 | 445 | 5 | 2 | 64.2 |
| 2011 | 584 | 9 | 2 | 62.2 |
| 2010 | 1,242 | 17 | 3 | 65.7 |
| 2009 | 1,459 | 13 | 3 | 64.8 |
| 2008 | 313 | 6 | 4 | 67.4 |
| 2007 | 836 | 6 | 3 | 66.0 |
| 2006 | 839 | 10 | 4 | 66.8 |
| 2005 | 853 | 10 | 4 | 67.3 |
| 2004 | 477 | 13 | 4 | 66.9 |
| 2003 | 720 | 13 | 4 | 67.0 |
| 2002Viewing | 117 | 5 | 1 | 62.0 |
| 2001 | 133 | 4 | 0 | 58.0 |
| 2000 | 145 | 5 | 0 | 56.7 |
| 1999 | 155 | 4 | 0 | 55.4 |
| 1998 | 225 | 4 | 0 | 56.3 |
| 1997 | 135 | 6 | 0 | 59.0 |
| 1996 | 129 | 6 | 1 | 67.4 |
| 1995 | 176 | 7 | 2 | 69.8 |
| 1994 | 172 | 8 | 1 | 69.7 |
| 1993 | 130 | 6 | 1 | 67.7 |
| 1992 | 63 | 2 | 0 | 53.5 |
| 1991 | 71 | 1 | 0 | 47.2 |
| 1990 | 27 | 1 | 0 | 43.3 |
| 1989 | 23 | 2 | 0 | 56.7 |
| 1988 | 26 | 1 | 0 | 54.8 |
| 1987 | 14 | 0 | 1 | 33.0 |
| 1986 | 3 | 0 | 1 | — |
| 1985 | 3 | 0 | 1 | — |
| 1984 | 6 | 2 | 1 | — |
| 1983 | 1 | 0 | 2 | — |
| 1982 | 5 | 0 | 0 | — |
| 1981 | 3 | 0 | 0 | — |
| 1980 | 2 | 1 | 0 | — |
| 1979 | 2 | 1 | 0 | — |
| 1978 | 0 | 1 | 0 | — |
| 1977 | 1 | 1 | 0 | — |
| 1976 | 1 | 0 | 1 | — |
| 1975 | 0 | 0 | 0 | — |
| 1974 | 0 | 0 | 0 | — |
| 1973 | 1 | 0 | 0 | — |
| 1972 | 0 | 0 | 0 | — |
| 1971 | 0 | 2 | 1 | — |
| 1970 | 0 | 1 | 0 | — |
| 1969 | 0 | 2 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.