RoadVitals

2002 Toyota Corolla

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
117
Latest Aug 22, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Feb 11, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
28
21 injuries, 0 deaths reported

Overview

Our database contains 117 NHTSA owner-reported complaints for the 2002 Toyota Corolla, most frequently naming the engine, airbags and driver assistance categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 96 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION

Feb 11, 2010
12,657 units potentially affected
The defect: RIDE CONTROL IS RECALLING CERTAIN FRONT STRUT MOUNTS BRANDED AS GABRIEL RIDE CONTROL OR ARVINMERITOR, P/NOS. 142435, 142193, 142305, 142303, SOLD AS REPLACEMENT EQUIPMENT FOR THE VEHICLES LISTED ABOVE. THE AFFECTED FRONT STRUT MOUNTS DID NOT CONTAIN A WELD JOINT BETWEEN THE BEARING HOUSING AND THE RATE PLATE.
The risk: THE ABSENCE OF THE WELD CAN ALLOW THE STRUT TO COME OUT OF ITS MOUNTING POSITION UNDER CERTAIN EXTREME DRIVING CONDITIONS WHICH COULD CAUSE DAMAGE TO SURROUNDING VEHICLE COMPONENTS INCREASING THE RISK OF A CRASH.
The remedy: RIDE CONTROL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED PARTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 15, 2010. OWNERS MAY CONTACT RIDE CONTROL AT 1-248-458-1396.
RIDE CONTROL, LLCView on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

May 11, 2009
42,540 units potentially affected
The defect: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE14016ClosedPreliminary Evaluation

Air Bag Inflator Rupture

Opened Jun 11, 2014
Closed Mar 2, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

AIR BAGS:FRONTALLed to recall 13V172000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Aug 22, 2023

Tire size: TM-1 185/65R14 86 T Tire. I bought 4 tires in Sept 2022. I just found out that, after 11 months of normal city driving (which added bout 10K miles to the mileage) and normal maintenance, the tires already showing belt. They have become a safety hazard so I have to buy 4 new tires of another brand.

NHTSA ID
11540135
Incident
Aug 19, 2023
Engine
Filed Apr 23, 2021

IVE OWNED THIS CAR FOR 3 WEEKS AND HAVE HAD TO PUT 2 QUARTS OF OIL IN EVERY WEEK BECAUSE EVERY MORNING I START MY CAR LOT OF BLUE SMOKE IS COMING OUT MY EXHAUST. THIS IS BECAUSE THE DESIGN TEMPERATURE FOR THE PISTONS IN THIS ENGINE WAS 120 DEGREES CELSIUS AND THE ACTUAL TEMPERATURES REACHED ARE 160 DEGREES CELSIUS, WHICH CAUSES THE PETROLEUM OIL TO SLUDGE UP AND CARBON TO ACCUMULATE IN THE PISTON OIL HOLES THAT ALLOW OIL TO FLOW TO THE PISTON RINGS. THIS BLOCKS THOSE OIL HOLES, PREVENTING OIL FROM GETTING TO THE PISTON RINGS AND SUBSEQUENTLY THE PISTON RINGS WEAR VERY, VERY QUICKLY, THEN ALLOWING OIL TO BE ABLE TO SLIP PAST THE PISTON RINGS, INTO THE COMBUSTION CHAMBER AND OUT THE EXHAUST. THIS WILL LEAD TO REPLACING THE PISTONS WHICH IS AN EXTREMELY EXPENSIVE AND LABOR INTENSIVE JOB JUST BECAUSE TOYOTA MADE A MISTAKE WITH THE WAY THEY BUILT THE ENGINE. IT'S A SHAME THAT TOYOTA HASN'T RECALLED THIS VEHICLE BECAUSE THERE ARE COUNTLESS AMOUNTS OF RECORDS ON THESE CARS HAVING THAT PROBLEM. THE CAR CAN BREAK DOWN AFTER SO MUCH OIL HAS BEEN BURNED AND THAT COULD HAPPEN UN EXPECTEDLY. IT'S DRIVABLE BUT NOT SAFE.

NHTSA ID
11413552
Incident
Apr 5, 2021
Mileage
74,047 mi
Engine
Filed Dec 3, 2019

THE ENGINE IS USING EXCESSIVE OIL. NEED TO ADD 1 QUART EVERY 300 MILES TO KEEP FILLED. THE CAR HAS 120,000 MILES. NOTICE BLUE SMOKE UPON ACCELERATION. CAR HAS BEEN REGULARLY SERVICED ACCORDING TO TOYOTA OWNER'S MANUAL.

NHTSA ID
11286750
Incident
Dec 1, 2019
Engine
Filed Oct 18, 2019

MY TOYOTA COROLLA 2002 CE HAS A DESIGN FLAW WITH THE PISTONS. THERE ARE NOT ENOUGH HOLES IN THE PISTONS TO ALLOW ENOUGH OIL TO GO THROUGH AND AS A RESULT, THE VEHICLE IS BURNING A LOT OF OIL, UP TO 1 QUART OF OIL EVERY 250 MILES. PLEASE! CAN YOU HELP ME WITH THIS SITUATION? THANK YOU.

NHTSA ID
11269404
Incident
Oct 18, 2019
Engine
Filed Nov 30, 2015

TL* THE CONTACT OWNS A 2002 TOYOTA COROLLA. WHILE DRIVING 65 MPH, THERE WAS A LOW RUMBLING SOUND COMING FROM THE ENGINE. THERE WAS ALSO A STRONG EXHAUST ODOR INSIDE THE VEHICLE AND IT BURNED MORE OIL THAN NORMAL. THE CONTACT HAD TO PLACE APPROXIMATELY FIVE QUARTS OF OIL INTO THE VEHICLE AFTER DRIVING 150 TO 200 MILES. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE NORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ID
10807455
Incident
Jun 15, 2002
Mileage
50,000 mi
Airbags
Filed Oct 13, 2015

THE DASH LIGHT INDICATING A PROBLEM WITH MY AIR BAG IS ON. TOYOTA STATES THAT A SAFETY RECALL IS PENDING THAT MIGHT AFFECT MY CAR. UNTIL THEN, THEY ARE UNABLE OR UNWILLING TO REPAIR MY CAR. THEY STATE THAT THE AIRBAG MAY GO OFF ON IT'S OWN. THEY CANNOT TELL ME HOW LONG IT MAY BE BEFORE THE RECALL IS ANNOUNCED. THIS SEEMS HIGHLY DANGEROUS TO ME.

NHTSA ID
10781515
Incident
Sep 23, 2015
Airbags
Filed May 5, 2015

TL* THE CONTACT OWNS A 2002 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10714687
Incident
Jan 27, 2015
Airbags
Filed Apr 6, 2015
Crash reported1 injury reported

AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE CRASH WAS SERIOUS; IT TOTOLED THE CAR. *TR

NHTSA ID
10704075
Incident
Jan 26, 2015
Mileage
54,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0038-24 Rev2

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0035-24 Rev2

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0061-23 Rev2

STRUCTURE:BODY

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

T-SB-0062-23 Rev2

STRUCTURE:BODY

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

T-SB-0038-24 Rev1

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Corolla by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026151063.7
2025270058.1
2024612060.5
2023723057.9
2022950049.1
20211841052.4
20203043055.6
20192005165.8
20181333266.1
20171773267.9
20162121260.9
20152191261.0
20142672263.8
20132015266.5
20124455264.2
20115849262.2
20101,24217365.7
20091,45913364.8
20083136467.4
20078366366.0
200683910466.8
200585310467.3
200447713466.9
200372013467.0
2002Viewing1175162.0
20011334058.0
20001455056.7
19991554055.4
19982254056.3
19971356059.0
19961296167.4
19951767269.8
19941728169.7
19931306167.7
1992632053.5
1991711047.2
1990271043.3
1989232056.7
1988261054.8
1987140133.0
1986301
1985301
1984621
1983102
1982500
1981300
1980210
1979210
1978010
1977110
1976101
1975000
1974000
1973100
1972000
1971021
1970010
1969020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.