RoadVitals

2002 Dodge Ram

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
116
Latest Aug 26, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
15 injuries, 1 deaths reported

Overview

Our database contains 116 NHTSA owner-reported complaints for the 2002 Dodge Ram, most frequently naming the suspension, body & structure and airbags categories. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 64 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E012000

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
SABERSPORTView on NHTSA.gov
09E009000

VISIBILITY:WINDSHIELD WIPER/WASHER

Mar 13, 2009
1,364 units potentially affected
The defect: CHRYSLER IS RECALLING 1,364 WINDSHIELD WIPER MODULES, P/N 55077098AJ, SOLD DURING THE 2008 AND 2009 CALENDAR YEAR FOR USE AS AFTERMARKET REPLACEMENT EQUIPMENT ON MY 2002-2009 DODGE RAM PICKUP TRUCKS. THESE WIPER MODULE ASSEMBLIES MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD RESULT IN PARTIAL OR COMPLETE LOSS OF WINDSHIELD WIPER CAPABILITY.
The risk: WHEN THE WIPER SYSTEM FAILS, THE OPERATOR WILL HAVE REDUCED VISIBILITY WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL REPLACE THE WIPER MODULE ASSEMBLIES WITH VENTED WIPER MOTOR HOUSINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 28, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER LLCManufacturer number J11View on NHTSA.gov
07E066000

EQUIPMENT:ELECTRICAL

Aug 28, 2007
175 units potentially affected
The defect: CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
The risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
The remedy: ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
CEQUENT ELECTRICAL PRODUCTSView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE02096ClosedPreliminary Evaluation

REAR AXLE FAILURE

Opened Dec 26, 2002
Closed May 15, 2003

SEE ATTACHED REPORT.

POWER TRAIN:AXLE ASSEMBLY

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 116
Brakes
Filed Aug 26, 2021
Fire reported1 injury reported

The contact owns a 2002 Dodge Ram 1500. The contact stated that while her husband was driving at various speeds, the ABS warning light illuminated and the vehicle seized. The contact managed to coast the vehicle to the shoulder of the road and place the vehicle in park. The contact exit the vehicle to inspect the engine and without warning when the front hood was open 4-foot flames shoot out from the hood. The contact sustained burns to the right hand. No medical attention was sought. The contact ran to the rear of the vehicle open the trunk and poured water that he had in a bucket on the flames. No police report was made. The fire department was not contacted. The vehicle was not repaired or diagnosed. No dealer was contacted nor the manufacturer was notified of the failure. Damages were to the wire harness, ABS module, and connecting rod. The failure mileage was approximate 220,000.

NHTSA ID
11430600
Incident
Aug 19, 2021
Mileage
220,000 mi
Body & structure
Filed Apr 24, 2012

THE DASHBOARD STARTED CRACKING AROUND 60,000 MILES. IT HAS CONTINUED TO CRACK AND ALL OF THE PLASTIC VENT COVERS HAVE FALLEN APART INTO THE VENTS. I HAVE NOW FOUND OUT THAT THE INSULATION IN THE DASH IS DRY ROTTING AND FALLING INTO THE A/C VENTS AND CAUSING PROBLEMS WITH THE A/C MOTOR. THIS COULD POTENTIALLY CAUSE AN ELECTRICAL PROBLEM. *TR

NHTSA ID
10456343
Incident
Aug 1, 2006
Mileage
60,000 mi
ElectricalPowertrain (other)
Filed Jan 20, 2012

1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM! *TT

NHTSA ID
10444610
Incident
Jan 5, 2009
Mileage
60,000 mi
Body & structureEngine
Filed Nov 4, 2011
Fire reported1 injury reported

TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

NHTSA ID
10434257
Incident
Oct 29, 2011
Mileage
50,000 mi
Body & structure
Filed Oct 21, 2011

THE DASH IN MY 2002 DODGE RAM QUAD CAB PICKUP BEGAN TO CRACK AND HAS NOW COMPLETELY SHATTERED. THERE ARE PIECES THAT HAVE BROKEN OFF AND ARE NOW EFFECTING MY HEATING AND COOLING SYSTEM. I AM CONCERNED THAT IF I HIT A BUMP TO HARD THAT A PIECE MIGHT ACTUALLY DISLODGE AND HARM SOMEONE. OR CAUSE EVEN MORE SEVERE INTERNAL DAMAGE THAT MIGHT EFFECT MY ABILITY TO OPERATE THE VEHICLE. *TR

NHTSA ID
10432304
Incident
Aug 6, 2009
Mileage
80,000 mi
Body & structure
Filed Aug 29, 2011

THE DASH WAS FINE NO EVENTS UNTIL SEPT.2008. OPENED THE TRUCK UP ONE DAY TO REVEAL A HUGE CRACK IN THE DASH. THE DASH IS CRACKING IN THE RATE OF 2 CRACKS IN 2008 AND ONE IN 2009 ,ONE IN 2010. WE ARE UP TO 4 CRACKS NOW. HASN'T BEEN FIXED. I AM HEARING HORROR STORIES OF THIS CAUSING SERIOUS PROBLEMS. I DO NOT LET MY KIDS RIDE IN IT.THE MORE IT CRACKS THE LESS SAFE WE FEEL DRIVING IT. *TR

NHTSA ID
10422521
Incident
Sep 8, 2008
Body & structure
Filed Feb 9, 2011

DASH CRACKING ON 2002 DODGE RAM QUADCAB; NOT THE FIRST VEHICLE TO BE EXPERIENCING THIS. MANY FORUMS AND COMPLAINTS REGARDING THIS MATTER. FORMAL COMPLAINT ON DODGE TO NHTSA. VEHICLE HAD ABOUT 95K WHEN FIRST APPEARED; PROGRESSIVELY WORSE, BECOMING A DRIVING HAZARD. *TR

NHTSA ID
10381304
Incident
Jan 1, 2008
Mileage
95,000 mi
Body & structure
Filed Jul 24, 2008

TL*THE CONTACT OWNS A 2002 DODGE RAM. WHILE THE VEHICLE WAS STATIONERY, THE EXTERIOR BODY PAINT EXPOSED A WHITE SPOT THE SIZE OF A SOFTBALL. THE DEFECT WAS LOCATED ON THE DRIVER'S SIDE DOOR AND THE HOOD. IN ADDITION, THERE WAS BUBBLING ON THE EXTERIOR PAINT NEAR THE DRIVER'S SIDE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE EXTERIOR BODY PAINT DEFECT WOULD EVENTUALLY RUST FROM THE INNER TO THE OUTER SURFACE. THE AUTHORIZED DEALER ADVISED THAT THE VEHICLE BE BROUGHT IN WHEN IT BEGINS TO RUST AND POSSIBLY REPAIRED AT NO COST. AS OF JULY 24, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN AUTO BODY SHOP FOR A SECOND OPINION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 89,000.

NHTSA ID
10235686
Incident
Feb 2, 2008
Mileage
85,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2500108

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES -- INVOLVES INSTALLING REVISED PCV SYSTEM COMPONENTS. *NJ

2301307

TRAILER TOWING MIRROR - NEW MIRROR GLASS LOCKING TAB - NEW REMOVAL PROCEDURE. *KB

0803006

POWER TRAIN:AUTOMATIC TRANSMISSION

POWERTRAIN CONTROL MODULE INITIALIZATION. *KB

06003

SUSPENSION:REAR

REAR SUSPENSION VIBRATION WHILE DRIVING AT HIGHWAY SPEEDS. *TT

2500106

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES. *TT

05002

ENGINE AND ENGINE COOLING

NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Ram by model year
YearComplaintsRecallsInvestigationsIssue Index
2011041—
2010275159.7
2009961—
2008254156.1
2007174049.2
2006254046.7
2005405053.1
2004587261.0
2003537159.0
2002Viewing1166158.4
200131814162.0
200014711163.4
199936613056.1
199848317057.4
199739811565.2
199662514966.6
1995611161066.9
1994469221366.6
1993541247.9
1992582153.5
1991513258.5
1990230044.4
1989280042.6
1988220042.6
1987180029.9
1986180049.3
1985100041.8
1984200—
1983100—
1982000—
1981200—
1980000—
1979300—
1977200—
1976100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.