RoadVitals

2002 Dodge Ram Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
116
Latest Aug 26, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Dodge Ram, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

16
reports

From owner reports, verbatim

DT: THE CONTACT HEARD A RATTLING NOISE IN THE BACK OF THE TRUCK. HE WAS MAKING A TRIP TO LOS VEGAS, WAS WALKING AROUND THE TRUCK ON AND LOOKED UNDER THE WHEEL AND HE NOTICED A CLAMP THAT HELD A SPRING IN PLACE BROKE. *AK

NHTSA ID 10132440 · filed Aug 11, 2005

WHILE DRIVING 40 MPH UPPER BALL JOINTS BROKE, CAUSING THE FRONT DRIVER SIDE WHEEL TO SEPARATE FROM THE VEHICLE. *AK

NHTSA ID 10061650 · filed Mar 9, 2004
All 16 reports naming suspension

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

15
reports

From owner reports, verbatim

THE DASHBOARD STARTED CRACKING AROUND 60,000 MILES. IT HAS CONTINUED TO CRACK AND ALL OF THE PLASTIC VENT COVERS HAVE FALLEN APART INTO THE VENTS. I HAVE NOW FOUND OUT THAT THE INSULATION IN THE DASH IS DRY ROTTING AND FALLING INTO THE A/C VENTS AND CAUSING PROBLEMS WITH THE A/C MOTOR. THIS COULD POTENTIALLY CAUSE AN ELECTRICAL PROBLEM. *TR

NHTSA ID 10456343 · filed Apr 24, 2012

TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

NHTSA ID 10434257 · filed Nov 4, 2011
All 15 reports naming body & structure

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

15
reports

From owner reports, verbatim

EMAIL CONCERNED THAT THE AIRBAGS IN HIS 2002 DODGE RAM TRUCK FAILED TO DEPLOY IN A 25 TO 30 MPH ACCIDENT. *KB

NHTSA ID 10206071 · filed Oct 11, 2007

WHILE DRIVING ON GRAVEL ROAD OAT 40-45 MPH VEHICLE HIT A POT HOLE, CAUSING IT TO HYDROPLANE. VEHICLE CAME DOWN, AND HIT THE FRONT OF THE VEHICLE FIRST AND COMMENCED TO FLIP OVER A FEW TIMES, LANDING ON THE PASSENGER'S SIDE. UPON IMPACT, NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. DRIVER SUSTAINED MAJOR INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL. *AK.......*AK

NHTSA ID 10103677 · filed Dec 13, 2004
All 15 reports naming airbags

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

14
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

NHTSA ID 10434257 · filed Nov 4, 2011

WHILE DRIVING 30 MPH, THE ENGINE STALLED DUE TO "ENGINE SLUDGE". THE CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM

NHTSA ID 10107291 · filed Jan 13, 2005
All 14 reports naming engine

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

14
reports

From owner reports, verbatim

The contact owns a 2002 Dodge Ram 1500. The contact stated that while her husband was driving at various speeds, the ABS warning light illuminated and the vehicle seized. The contact managed to coast the vehicle to the shoulder of the road and place the vehicle in park. The contact exit the vehicle to inspect the engine and without warning when the front hood was open 4-foot flames shoot out from the hood. The contact sustained burns to the right hand. No medical attention was sought. The contact ran to the rear of the vehicle open the trunk and poured water that he had in a bucket on the flames. No police report was made. The fire department was not contacted. The vehicle was not repaired or diagnosed. No dealer was contacted nor the manufacturer was notified of the failure. Damages were to the wire harness, ABS module, and connecting rod. The failure mileage was approximate 220,000.

NHTSA ID 11430600 · filed Aug 26, 2021

TRUCK BEGAN TO VIBRATE DRAMATICALLY UPON BRAKING. THE ROTORS WERE WARPED, THE BRAKE PADS IN THE FRONT WERE TOO SMALL AND WAS CAUSING THE PROBLEM, A CLUNKING NOISE HAD STARTED COMING FROM THE REAR AS TIME PROGRESSED AND RETURNED AFTER REPAIRS. *SC AT 30,000 MILES THE ENTIRE REAR DIFFERENTAIL WENT OUT.

NHTSA ID 10107049 · filed Jan 5, 2005
All 14 reports naming brakes

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

11
reports

From owner reports, verbatim

THE WINDSHIELD AND SIDE WINDOWS WOULD FOG UP WHEN THE HEATER AND DEFROSTER WERE ON, WHICH WAS MAKING IT DIFFICULT TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR TESTING, BUT THE CAUSE WAS UNDETERMINED. *AK *SC *JB

NHTSA ID 10109130 · filed Mar 30, 2005

WHILE HAVING VEHICLE SERVICED AT DEALER TECHNICIAN STATED THAT CONSUMER WOULD HAVE TO WAIT TWO WEEKS TO GET RECALL REPAIRS DONE FOR SIDE VIEW MIRROR REPLACEMENT WHILE VEHICLE WAS MISSING MIRROR. *AK

NHTSA ID 10022920 · filed Jun 12, 2003
All 11 reports naming visibility

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

11
reports

From owner reports, verbatim

DT*: THE CONTACT STATED THE DRIVER EXITED THE VEHICLE AFTER PUTTING IT IN PARK WITH THE ENGINE RUNNING. THE VEHICLE BEGAN TO ROLL BACKWARDS AND A BYSTANDER GOT IN AND PUT THE VEHICLE IN PARK. THERE WAS MINOR DAMAGE DONE TO THE DRIVER SIDE DOOR. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THERE IS A NHTSA RECALL, # 05V462000, REGARDING THE AUTOMATIC TRANSMISSION; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 7/25/2006 - *NM

NHTSA ID 10158772 · filed Jun 1, 2006

THE CONSUMER PLACED THE VEHICLE INTO PARK, WHILE EXITING THE VEHICLE THE DOOR KNOCKED THE CONSUMER TO THE GROUND. THE VEHICLE CONTINUED TO ROLL INTO A CREEK. THE CONSUMER STATED THAT THE GEAR WAS IN PARK, HOWEVER SHE WAS NOT SURE IF IT CAME OUT OF PARK. THE MANUFACTURE WILL BE CONTACTED. *JB

NHTSA ID 10103456 · filed Dec 9, 2004
All 11 reports naming transmission

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

8
reports

From owner reports, verbatim

DT*: THE CONTACT STATED WHILE PARKED, THERE WAS A PUDDLE UNDER THE FRONT END OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THERE WAS A LEAK IN THE STEERING RACK. THE STEERING RACK NEEDS TO BE REPLACED. UPDATED 03/28/06. *JB

NHTSA ID 10152388 · filed Mar 10, 2006

WHILE MAKING A LEFT TURN CONSUMER NOTICED THAT THE STEERING WHEEL BECAME STIFF AND WAS UNABLE TO STEER IT PROPERLY. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. *AK

NHTSA ID 10091745 · filed Sep 9, 2004
All 8 reports naming steering

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

7
reports

From owner reports, verbatim

1. REPLACED FUSE (ORIGINAL EQUIPMENT) ON MY 2002 DODGE RAM PICKUP FOR THE LEFT REAR TRAILER LIGHTS WITH STOREHOUSE FUSE BOUGHT AT HARBOR FREIGHT STORE. 2. FUSE DID NOT "BLOW" AS IT SHOULD AND "WELDED" ITSELF INTO FUSE BLOCK. I CANNOT REMOVE THE REMNANTS OF THE FUSE. 3. THIS MAY NECESSITATE COMPLETE REPLACEMENT OF THE FUSE BLOCK AT CONSIDERABLE COST. POSSIBLE HUNDREDS OF DOLLARS. *TR

NHTSA ID 10215125 · filed Jan 16, 2008

2002 DODGE RAM FRONT PASSENGER SIDE WHEEL CAME OFF THE VEHICLE. *KB (OHIO TRAFFIC CRASH REPORT) *JB

NHTSA ID 10194663 · filed Jun 26, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

7
reports

From owner reports, verbatim

1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM! *TT

NHTSA ID 10444610 · filed Jan 20, 2012

TRUCK BEGAN TO VIBRATE DRAMATICALLY UPON BRAKING. THE ROTORS WERE WARPED, THE BRAKE PADS IN THE FRONT WERE TOO SMALL AND WAS CAUSING THE PROBLEM, A CLUNKING NOISE HAD STARTED COMING FROM THE REAR AS TIME PROGRESSED AND RETURNED AFTER REPAIRS. *SC AT 30,000 MILES THE ENTIRE REAR DIFFERENTAIL WENT OUT.

NHTSA ID 10107049 · filed Jan 5, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

6
reports

From owner reports, verbatim

1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM! *TT

NHTSA ID 10444610 · filed Jan 20, 2012

1. REPLACED FUSE (ORIGINAL EQUIPMENT) ON MY 2002 DODGE RAM PICKUP FOR THE LEFT REAR TRAILER LIGHTS WITH STOREHOUSE FUSE BOUGHT AT HARBOR FREIGHT STORE. 2. FUSE DID NOT "BLOW" AS IT SHOULD AND "WELDED" ITSELF INTO FUSE BLOCK. I CANNOT REMOVE THE REMNANTS OF THE FUSE. 3. THIS MAY NECESSITATE COMPLETE REPLACEMENT OF THE FUSE BLOCK AT CONSIDERABLE COST. POSSIBLE HUNDREDS OF DOLLARS. *TR

NHTSA ID 10215125 · filed Jan 16, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

BACK SEATS HAVE NO HEAD RESTRAINTS. CONSUMER IS CONCERNED THAT IF THE VEHICLE IS REAR ENDED PASSENGERS WILL SUSTAIN MAJOR HEAD INJURIES. *AK

NHTSA ID 10065252 · filed Mar 30, 2004

WHILE DRIVING APPROXIMATELY 45MPH, HAD AN ACCIDENT BY REAR ENDING VEHICLE IN FRONT. ABS BRAKING SYSTEM HAD LOCKED UP. THIS CAUSED THE VEHICLE TO SKID INTO THE VEHICLE IN FRONT. AIR BAGS FAILED TO DEPLOY UPON IMPACT. FRONT END OF VEHICLE WAS DESTROYED. ALSO, SEAT BELTS FAILED TO RESTRAIN AND DRIVER SUFFERED CHEST PAINS FROM HITTING STEERING WHEEL, AND HAD TO BE TAKEN TO HOSPITAL.*AK

NHTSA ID 10026688 · filed Jul 7, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

5
reports

From owner reports, verbatim

WHILE DRIVING THE GLOVE COMPARTMENT LIGHT CAME ON AND WENT OFF ON ITS OWN. THE LIGHT BULB SWITCH RATTLED WHILE DRIVING. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THIS VEHICLE WAS NOT ON RECALL. *AK THE FRONT BRAKES WERE BAD. *SC *JB

NHTSA ID 10083258 · filed Aug 19, 2004

WHENEVER THE BRAKES ARE DEPRESSED DRIVER'S SIDE SEAT SHIFTS. DEALER REPLACED THE SEAT ONCE ALREADY BUT, EIGHT MONTHS LATER, ANOTHER SEAT NEEDED REPLACEMENT. *AK

NHTSA ID 10073489 · filed May 11, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

WHEN ENGAGING THE CRUISE CONTROL IT WOULD INTERMITTENTLY CAUSE THE VEHICLE TO SHIFT AND ADVANCE TO A HIGHER SPEED. DEALER WAS NOTIFIED VIA PHONE. THE DEALER OR A REPAIR SHOP MADE NO INSPECTION AT THIS TIME.*AK THE VEHICLE HAS ACCELERATED SUDDENLY A NUMBER OF TIMES IN THE PAST 3 YEARS. THE CRUISE CONTROL WAS RECENTLY FIXED BUT THAT WAS BECAUSE IT DIDN'T WORK AT ALL. *BF *NM

NHTSA ID 10115347 · filed Apr 18, 2005

WHILE DRIVING VEHICLE WILL EXPERIENCED SUDDEN ACCELERATION. HOWEVER, WHEN APPLYING THE ACCELERATOR PEDAL VEHICLE IDLED QUIETLY, AND THEN SUDDENLY ACCELERATED. *AK

NHTSA ID 10117278 · filed Apr 1, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

I BROUGHT MY TRUCK TO THE DEALER BECAUSE IT PULLED TO THE RIGHT AND SHUDDERED AT 75MPH. I HAD ALREADY HAD 3 ALIGNMENTS ON IT SINCE I BOUGHT IT. DEALER SAID IT WAS DUE TO THE TIRE WEAR. TIRES WORE OUT AT 27,000 MILES. DEALER WAS SHOCKED; IT?S A NEW TRUCK THE TIRES SHOULD HAVE LASTED 40,000 MILES. I GOT NEW TIRES BUT THE TRUCK STILL PULLS RIGHT AND NOW IT IS STARTING TO SHUDDER AT 65MPH. I HAVE HAD A PULL PROBLEM SINCE DAY ONE. I HAVE ALSO NOTICED THAT THE RAIDO LIGHTS AND ALL DASH LIGHTS GO OUT WHEN THE KEY IS TURNED TO THE REAR AND GIGGLED A BIT. I AM BRINGING THE TRUCK IN TO THE SHOP AGAIN THIS WEEK. I HOPE IT CAN BE FIXED.

NHTSA ID 10070142 · filed Jan 15, 2004

WHILE DRIVING 65 MPH A NOISE COULD BE HEARD COMING FROM THE PASSENGER SIDE TIRE. IT WAS DISCOVERED THAT THE VALVE STEM LEAKED AIR AND CAUSED THE RIMS TO RIDE THE TIRE. *NLM *TS

NHTSA ID 10019962 · filed May 15, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

NO PARTS AVAILABLE; RECEIVED A RECALL NOTICE #C10/C11FROM THE MANUFACTURER. IT HAS BEEN THREE MONTHS AND NO PARTS AVAILABLE. THE DEALERSHIP IS NAME GERALD NORTH 490 SOUTH STREET LOWVILLE TELEPHONE#315 376 6211. *AK

NHTSA ID 10022885 · filed Jun 11, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .