Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Nov 14, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 118 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2002 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
AirbagsBrakesSeat belts
Filed Nov 14, 2014
Crash reported2 injuries reported
THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP. *TR
NHTSA ID
10654900
Incident
Nov 12, 2014
Mileage
146,000 mi
Seat belts
Filed Jul 18, 2013
THE PASSENGER SEAT BELT DOES NOT COME OUT OR RETRACT. IT STUCK IN A HALF WAY OUT POSITION. IT CANNOT BE USED. IT HAS BEEN REPLACE TWICE ONLY TO GO BACK THE EXACT SAME WAY AND IS NOT SAFE TO USE. THE COST IS OVER $400.00 TO FIX IF YOU FIND THE PART. *TR
NHTSA ID
10525684
Incident
Feb 24, 2004
Seat belts
Filed Mar 31, 2013
PASSENGER SIDE SEAT BELT HAS ALWAYS BEEN SLOW TO RETRACT. NOW IT WILL NOT RELEASE AT ALL. DEALER REFUSES TO FIX OR REPLACE AS A DEFECT. WILL CHARGE OVER $500 TO FIX. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT, HAS BEEN TAKEN CARE OF, AND HAS NOT BEEN ABUSED AS THE CAR HAS LESS THAN 83K MILES. I THOUGHT SEAT BELTS WERE GUARANTEED FOR THE LIFE A VEHICLE! *TR
NHTSA ID
10505130
Incident
Mar 18, 2013
Mileage
82,700 mi
Seat belts
Filed Jun 7, 2012
TL* THE CONTACT OWNS A 2002 FORD MUSTANG. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT RETRACTOR WAS JAMMED. THE SEAT BELT WOULD NOT MOVE AND THE CONTACT FELT THAT IT WAS A SAFETY ISSUE THAT THE MANUFACTURER SHOULD REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO KNOWN SIMILAR FAILURES. THE FAILURE MILEAGE WAS 50,000.
NHTSA ID
10460886
Incident
May 30, 2012
Mileage
50,000 mi
Seat belts
Filed Sep 11, 2011
REAR PASSENGER SEATBELT DOES NOT RETRACT; UNUSABLE. *TR
NHTSA ID
10424629
Incident
May 5, 2011
Seat belts
Filed Apr 9, 2011
WE HAVE HAD A 2002 FORD MUSTANG FOR ONE YEAR. THE PASSENGER SEAT BELT WILL NOT FUNCTION PROPERLY. IT WILL NOT COME OUT ALL THE WAY MAKING IT USELESS. I HAD THE DEALERSHIP LOOK AT IT. IT WAS FIXED FOR APPROXIMATELY A WEEK. IT IS NOW UNUSABLE AGAIN. FROM MY SEARCH ON THIS ISSUE THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT IT. WHY SHOULD I PAY FOR A NEW ASSEMBLY FOR SOMETHING THAT OCCURS FREQUENTLY WITH SIMILAR CARS AND IS NOT BEING TAKEN CARE OF BY FORD. *TR
NHTSA ID
10395364
Incident
Jun 15, 2010
Mileage
80,000 mi
Seat belts
Filed Feb 23, 2010
TL*THE CONTACT OWNS A 2002 FORD MUSTANG. HE STATED THAT SINCE THE DATE OF PURCHASED HE NOTICED THAT THE SEAT BELT RETRACTORS WERE DEFECTIVE. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER. HE WILL NOT HAVE THE FAILURE REPAIRED, HE WILL SELL OR TRADE IN THE VEHICLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 7400. UPDATED 5/17/2010 * CN UPDATED 06/17/10*JB
NHTSA ID
10313366
Incident
Jun 19, 2009
Mileage
62,000 mi
Seat belts
Filed Feb 18, 2010
2002 MUSTANG SEATBELTS DO NOT FUNCTION PROPERLY, WILL NOT RETRACT, AND CAN NOT PULL OUT. THAT MEANS THAT IT CAN NOT BE USED. I HAVE TALKED TO MAY PEOPLE THAT HAVE TOLD ME THIS IS A COMMON PROBLEM WITH THE MUSTANG. ANY INFO WOULD BE HELPFUL. *TR
NHTSA ID
10311709
Incident
Feb 9, 2010
Mileage
100,000 mi
Seat beltsVisibility
Filed Feb 8, 2006
DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE SEATBELT WEBBING DID NOT RELEASE MORE THAN 3 INCHES. THE VEHICLE WAS PARKED WHEN THE SEATBELT BECAME UNUSABLE. THE VEHICLE HAS NOT BEEN INSPECTED CONCERNING THE SEATBELT. ADDITIONALLY, WHILE DRIVING 30MPH THE WINDSHIELD WIPERS WOULD NOT MOVE SMOOTHLY ACROSS THE WINDSHIELD. THE WIPERS MADE A THUMPING SOUND WHEN IN USE. THE WIPER BLADE ASSEMBLY WAS REPLACED PREVIOUSLY BY THE DEALERSHIP DURING A ROUTINE INSPECTION. THE DEALERSHIP DETERMINED THE WIPERS WERE THE CORRECT TYPE FOR THE VEHICLE. IT IS ALSO DIFFICULT TO SEE THROUGH THE FRONT WINDSHIELD WHEN IT IS RAINING. UPON INSPECTION THE DEALERSHIP DID NOT DETERMINE THERE WAS A PROBLEM WITH THE WINDSHIELD FOR VISIBILITY.
NHTSA ID
10149821
Incident
Jan 8, 2006
Mileage
62,500 mi
Seat belts
Filed Oct 26, 2004
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE PART HAD BEEN REPAIRED. HOWEVER, IT CONTINUED TO FAIL. *AK
NHTSA ID
10097716
Incident
Oct 26, 2004
Mileage
35,000 mi
AirbagsSeat belts
Filed Feb 23, 2004
Crash reported1 injury reported
WHILE DRIVING NORTH AT 45 MPH A VEHICLE TRAVELING SOUTH HIT CONSUMER'S VEHICLE HEAD ON. FRONT AIR BAGS DID NOT DEPLOY, AND DRIVER'S SEAT BELT DID NOT LOCK. DRIVER'S HEAD HIT THE STEERING WHEEL. DRIVER WAS TRANSPORTED TO THE EMERGENCY ROOM FOR TREATMENT OF NECK PAIN AND INJURIES TO THE LEGS. *AK
NHTSA ID
10059592
Incident
Feb 22, 2004
Mileage
27,000 mi
Seat belts
Filed Jan 15, 2004
BOTH FRONT SEAT BELTS FAILED TO RETRACT BACK INTO THE HOLSTER WHEN THEY WERE UNFASTENED. THE DEALERSHIP WILL BE CONTACTED. THE CAUSE HAD NOT BEEN DETERMINED. *JB
NHTSA ID
10054146
Mileage
5,000 mi
Seat belts
Filed Jun 24, 2002
DRIVER SIDE SEAT BELT IS VERY SENSITIVE, IT WILL RETRACT WHEN VEHICLE HITS THE SLIGHTEST BUMP IN THE ROAD. DRIVER HAS TO UNHOOK SEAT BELT FOR SEAT BELT NOT TO RETRACT. *AK *TT
NHTSA ID
8012501
Incident
Feb 23, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own