ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2023 Kia Sportage Hybrid
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 102 NHTSA owner-reported complaints for the 2023 Kia Sportage Hybrid, most frequently naming the electrical, driver assistance and engine categories. 1 safety recall has been issued covering this model year; and 67 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2022 | 2 | 2 |
| Dec 2022 | 1 | 3 |
| Jan 2023 | 1 | 4 |
| Feb 2023 | 1 | 5 |
| Apr 2023 | 5 | 10 |
| Jun 2023 | 3 | 13 |
| Jul 2023 | 2 | 15 |
| Aug 2023 | 3 | 18 |
| Sep 2023 | 3 | 21 |
| Oct 2023 | 4 | 25 |
| Nov 2023 | 2 | 27 |
| Dec 2023 | 1 | 28 |
| Jan 2024 | 4 | 32 |
| Feb 2024 | 1 | 33 |
| Mar 2024 | 4 | 37 |
| Apr 2024 | 2 | 39 |
| Jun 2024 | 2 | 41 |
| Jul 2024 | 4 | 45 |
| Aug 2024 | 2 | 47 |
| Sep 2024 | 1 | 48 |
| Oct 2024 | 1 | 49 |
| Nov 2024 | 3 | 52 |
| Dec 2024 | 2 | 54 |
| Jan 2025 | 4 | 58 |
| Feb 2025 | 2 | 60 |
| Mar 2025 | 1 | 61 |
| Apr 2025 | 3 | 64 |
| May 2025 | 1 | 65 |
| Jun 2025 | 2 | 67 |
| Jul 2025 | 5 | 72 |
| Aug 2025 | 2 | 74 |
| Oct 2025 | 4 | 78 |
| Dec 2025 | 1 | 79 |
| Jan 2026 | 3 | 82 |
| Feb 2026 | 1 | 83 |
| Apr 2026 | 1 | 84 |
| May 2026 | 3 | 87 |
| Jun 2026 | 2 | 89 |
| Jul 2026 | 4 | 93 |
| Aug 2026 | 4 | 97 |
| Sep 2026 | 2 | 99 |
| Oct 2026 | 2 | 101 |
| Nov 2026 | 1 | 102 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical3925.8%
- Driver assistance2919.2%
- Engine2717.9%
- Powertrain (other)1811.9%
- Brakes138.6%
- Fuel system106.6%
- Visibility42.6%
- Body & structure32.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Driving on hwy, hybrid battery light comes on. Car basically dies you have to pull over, shut car off, hit battery reset and start . Very dangerous It's been happening off and on for a while. Started about 28000 miles , now have 42000. Dealership is 1 1/2 hrs away, very heavy traffic. Plus our only car and have to work various hrs. No rental car avail. Can happen 6-7 times one day then a month goes by nothing.
- NHTSA ID
- 11775511
- Incident
- Nov 3, 2026
I was driving on the highway going about 70mph and the car completely shut off. When off I couldn’t accelerate or brake. I put my hazards on and pulled over. The car continued to turn off and on. It couldn’t stay on. Still don’t know what’s wrong with it but a HUGE safety concern.
- NHTSA ID
- 11774550
- Incident
- Oct 28, 2026
In the newer Kia's, the gas lid is completely electronic. There is no emergency release for the gas lid. The Lee's Summit Kia dealership is claims that Kia has designed their newer cars with no emergency latch to open my gas lid so I can put gas in my car. I have a working car that I cannot put gas in. Then the Lee's Summit Kia dealership states the part takes 5-7 days to get there and I still have no vehicle. I randomly attempted to get gas Monday 10/11/2026 and the gas lid wouldn't open. Sometimes it gets stuck (which is also an issue), and went on my way. The next day, the same thing happened. When it happened, I went to the dealership, who graciously told me that they could charge me $500 for the privilege to access my gas tank to put gas in my car. This is not a safety issue. This is a scam by Kia and probably Hyundai too.
- NHTSA ID
- 11772305
- Incident
- Oct 14, 2026
Was driving my child to school when the Hybrid System alert came on, I only had a few seconds to try and pull over before the car completely shut down, we lost all motive power. I was on a downward incline right in front of an uncontrolled intersection with very little shoulder as I live in a rural mountain town. Since the parking brake is part of the integrated system I did not feel I had full control of the car while pulled to the side and even moved a bit while trying to wait to restart the system via the 12volt re-set button. This was a very serious safety issue, the difference of less than a minute could have led to my child and I being helpless in the middle of a highway intersection. This is a reoccurrence of a previously documented problem from April of 2026. We took it to an authorized dealership for repair who stated it was due to two battery cells reading higher (diagnotic codes P1B200 and P0A1B), they performed a BMS cell balance and reset the values. Despite the repair the same situation occurred again in a significantly more dangerous situation. I was able to drive the car home with no reoccurrence but due to the unpredictable nature and severity of the issue the car Kia provided a tow back to the dealership as it was deemed unsafe to drive. Allstar Kia in San Bernadino has stated it could be 7-10 days before they can look at the car, they have declined to provide alternative driving assistance while they determine if this is covered by warranty, even though the previous issue was.
- NHTSA ID
- 11767869
- Incident
- Sep 29, 2026
The contact owns a 2023 Kia Sportage. The contact stated that while driving 30 MPH, the message "Brake Carefully" was displayed. The contact slightly depressed the brake pedal to test the brakes and continued driving; however, the vehicle lost motive power. The vehicle was towed to an independent mechanic, where the contact was informed that the failure was an electrical issue. The vehicle was then towed to a dealer, where it was diagnosed and DTC: P1BB200 was retrieved. The contact was informed that the hybrid braking system had failed and needed to be replaced. The vehicle was repaired. The contact associated the failure with NHTSA Campaign Number: 23V410000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure. The failure mileage was 43,000.
- NHTSA ID
- 11764793
- Incident
- Sep 3, 2026
- Mileage
- 43,000 mi
I was driving my 2023 Kia Sportage Hybrid when the vehicle displayed a "Check Hybrid System"/ "Stop Safely" warning and suddenly lost motive power/acceleration. I was unable to accelerate normally. I had luckily pulled of the road that I was going 55 mph into a parking lot prior to the lass of power or I would have stopped right on the roadway with cars going the same speed directly behind me. This created a serious safety concern because if this had occurred while traveling at highway speed or in heavy traffic, the sudden loss of power could have resulted in a collision. There had been no indication to me that the vehicle was about to lose motive power before the hybrid-system warning appeared. The vehicle is currently at an authorized Kia dealership for inspection and diagnosis. The cause has not yet been provided to me. The vehicle is available for inspection. I am reporting this because a sudden loss of motive power associated with a broad-system warning presents a significant safety risk. I have also learned that other Kia Sportgage Hybrid owners have reported similar hybrid-system warning and loss-of-ower incidents.
- NHTSA ID
- 11760098
- Incident
- Aug 27, 2026
2023 Kia Sportage Hybrid. Drop in power/acceleration! Upsetting, stressful & unsafe. Purchased brand new, Nov 2023. When this occurred approx. 35695 miles. I left work, got on the freeway, (only maybe 1-2 miles away) and was trying to accelerate to merge with traffic flow and could only go approx. 52-54 MPH. I tried to "floor" the pedal, but with no further acceleration. No check engine light turned on, only display message noting depleted battery/drained warning. Since power was limited, and unsure of safety of driving further or if the car would literally stop, I pulled to the shoulder of the freeway. It is a miracle that I was in the slow lane already! Unsettling! It was towed to a Kia Dealership. They had it for 2 days. The technician said there were two error codes (P017100 - System Too Lean, and P019100 Fuel Rail Pressure Sensor Circuit Range/Performance). They were unsure how/why this incident occurred. They said some kind of glitch in the system. I asked if they have had other cars with this similar issue brought in, and the technician said he did not know of any. The issue was not replicated upon initial diagnostics. Technician cleared codes, reset the engine adaptive values and road tested, and deemed the vehicle "safe to drive". But said if it occurs again, try turning off the engine, wait a bit and try driving! WHAT?! Also if it occurs again to bring it back and a technical ticket should be opened to investigate further. I have read online forums of this SAME issue, and it is a KNOWN ISSUE "especially early-production 2023-2024 models, and hard for dealers to reproduce issue after a reset". It is also noted that "many cases resolve with the free BMS software update or related module/control unit work under warranty. Some report reoccurrence even after updates". I found this information AFTER the fact, otherwise I would have pushed for the software update or related work to be done. I plan to seek that out next!
- NHTSA ID
- 11758663
- Incident
- Aug 17, 2026
Electronic parking brake switch has failed. Yes the switch is available for inspection. Electronic parking brake can no longer be manually activated. Failure of the electronic parking brake switch has been confirmed by a dealer (Citrus Kia, Ontario, CA). Electronic parking brake switch has not yet been inspected by the manufacturer, police, insurance representatives or others. No warnings have been given regarding function of the electronic parking brake switch.
- NHTSA ID
- 11756367
- Incident
- Jul 22, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
SUSPENSION
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR SHOCK ABSORBER INSPECTION & REPLACEMENT (WTY047) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY047) to inspect, and if necessary, replace one or both left and right rear shock absorber assemblies on certain 2023-2025MY Sportage (NQ5), Sportage Hybrid (NQ5 HEV), and Sportage Plug-in Hybrid (NQ5 PHEV) vehicles listed in the table below and were originally sold or are currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV. The warranty coverage for repairs related to the replacement of the rear shock absorbers due to corrosion or oil leakage will be extended from 5 years / 60,000 miles to 7 years / 90,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
SUSPENSION
WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
SUSPENSION
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY047) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used on certain 2023-2025 MY Sportage vehicles manufactured from December 15, 2021 through January 21, 2025, certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from March 2, 2022 through January 25, 2025, and certain 2023-2025 MY Sportage Plug-in Hybrid (PHEV) vehicles manufactured from June 16, 2022 through January 22, 2025.
SUSPENSION
WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program launch.
SUSPENSION
WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY047) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used on certain 2023-2025 MY Sportage vehicles manufactured from December 15, 2021 through January 21, 2025, certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from March 2, 2022 through January 25, 2025, and certain 2023-2025 MY Sportage Plug-in Hybrid (PHEV) vehicles manufactured from June 16, 2022 through January 22, 2025.
SUSPENSION
WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY047) - This document is the announcement to dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originally sold in or are currently registered in states where heavy amounts of road salt are used on certain 2023-2025 MY Sportage vehicles manufactured from December 15, 2021 through January 21, 2025, certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from March 2, 2022 through January 25, 2025, and certain 2023-2025 MY Sportage Plug-in Hybrid (PHEV) vehicles manufactured from June 16, 2022 through January 22, 2025.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.