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2023 Ford Escape
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 98 NHTSA owner-reported complaints for the 2023 Ford Escape, most frequently naming the electrical, engine and driver assistance categories. 11 safety recalls have been issued covering this model year; and 184 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2023 | 1 | 1 |
| Sep 2023 | 1 | 2 |
| Oct 2023 | 4 | 6 |
| Nov 2023 | 1 | 7 |
| Dec 2023 | 1 | 8 |
| Jan 2024 | 5 | 13 |
| Feb 2024 | 1 | 14 |
| Mar 2024 | 1 | 15 |
| Apr 2024 | 6 | 21 |
| May 2024 | 2 | 23 |
| Jun 2024 | 1 | 24 |
| Jul 2024 | 2 | 26 |
| Aug 2024 | 4 | 30 |
| Nov 2024 | 1 | 31 |
| Dec 2024 | 1 | 32 |
| Jan 2025 | 3 | 35 |
| Feb 2025 | 1 | 36 |
| Mar 2025 | 5 | 41 |
| Apr 2025 | 4 | 45 |
| May 2025 | 2 | 47 |
| Jun 2025 | 4 | 51 |
| Jul 2025 | 2 | 53 |
| Aug 2025 | 1 | 54 |
| Oct 2025 | 1 | 55 |
| Nov 2025 | 4 | 59 |
| Dec 2025 | 1 | 60 |
| Jan 2026 | 7 | 67 |
| Feb 2026 | 6 | 73 |
| Mar 2026 | 8 | 81 |
| Apr 2026 | 1 | 82 |
| May 2026 | 6 | 88 |
| Jun 2026 | 5 | 93 |
| Jul 2026 | 1 | 94 |
| Aug 2026 | 1 | 95 |
| Sep 2026 | 3 | 98 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical4028.2%
- Engine3222.5%
- Driver assistance2215.5%
- Powertrain (other)2114.8%
- Fuel system74.9%
- Body & structure53.5%
- Brakes53.5%
- Visibility32.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
11 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
ENGINE
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
About a month ago, my vehicles dash lit up and the car told me to shut it off. I had it towed to the dealership who then completed module updates and said I was all set. 20 minutes after picking it up, all of the lights came back on the dash and I brought it back. They again completed some kind of update with little to no information on what they did or the steps they took. Once again, I picked up my vehicle and immediately had a lit up dash. It was brought back and they had my car for 2 weeks before installing a new module. After picking up my car, I again dealt with lights on my dash, but this time one in particular. I had a notice to “Service Advancetrac” and a notification on my Ford app about Powertrain Failure.
- NHTSA ID
- 11766827
- Incident
- Sep 24, 2026
The liftgate hinge cover flew off of my car on the highway and hit the car behind me. Other Escape years have been recalled, but the 2023 year was skipped.
- NHTSA ID
- 11766687
- Incident
- Sep 16, 2026
Ford issued notice 25SC4 then issued another one, 26N15 about the risk of fire with the high voltage battery in my car. These notices state a potential for a short circuit in the battery which they say could result in "increasing the risk of a crash" , "increasing the risk of injury", and it "can progress to a vehicle fire". These are all unacceptable risks to me and my family. Their software "remedy" is to reduce the charging limit to 80% (12% of the electric driving range.) This is not acceptable to me. And the remedy only reduces the risk of a fire, it does not eliminate it. I think to best and safest resolution is to replace the batteries.
- NHTSA ID
- 11765612
- Incident
- Sep 1, 2026
**On August 19, 2026, while driving my 2023 Ford Escape on Interstate 57 (I-57), with approximately 35,575 miles on the vehicle, the vehicle suddenly accelerated unexpectedly. I immediately attempted to apply the brakes, but the vehicle did not respond as expected and I could not stop it immediately. I became very frightened and started sounding the horn and turned on the hazard warning lights. I noticed that the lane immediately to my right was relatively clear, so I moved into that lane and applied the brakes again. The vehicle then responded to the brakes, allowing me to slow down and stop. I moved as far to the right as possible and stopped on the side of the road. I was extremely shaken and felt dizzy after the incident. I stopped to catch my breath and contacted my husband to tell him what had happened. During the incident, the Check Engine Light came on and the vehicle displayed the message “Powertrain Malfunction / Reduced Power.” I took the vehicle to a Ford dealer for inspection. The dealer diagnosed a turbocharger problem and advised that the turbocharger needs to be replaced under warranty. The vehicle was left at the dealership for repair, and I was provided with a loaner vehicle. The vehicle and the affected components are available for inspection upon request. No collision occurred, but the unexpected acceleration and the vehicle’s initial failure to respond to braking created a serious safety risk and I nearly had an accident.**
- NHTSA ID
- 11758424
- Incident
- Aug 21, 2026
My 2023 Ford Escape (with fewer than 50,000 miles) began experiencing significant mechanical issues. I noticed exhaust fumes entering the cabin that passengers and I would inhale, loud noises from under the hood, and lose power during acceleration. After inspecting the vehicle, the dealership determined that the turbocharger wastegate/flapper valve had failed mechanically, causing the turbocharger to overboost and sustain internal damage. This failure led to numerous drivability issues, including hesitation, rough shifting, delayed upshifts, loud whining noises during cold starts, slipping during acceleration, and, at times, the inability to shift beyond second gear. Ultimately, the dealership concluded that the transmission needed to be rebuilt or replaced. My vehicle remained at the dealership from January 28, 2026, through May 14, 2026, over three and a half months. The vehicle still has transmission issues and loses power at times when driving on the highway commuting to work. At this moment of time, I scheduled it to go back to the dealership on July 9th.
- NHTSA ID
- 11748002
- Incident
- Jan 27, 2026
The contact owns a 2023 Ford Escape. The contact stated that while driving approximately 65 MPH the "WRENCH Icon" was illuminated and the message "Service Gear Shifter" and the vehicle began to rapidly reduce speed. The contact was able to drive the vehicle to the shoulder of the highway road and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be rebuilt. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 33,000.
- NHTSA ID
- 11747401
- Incident
- Jun 10, 2026
- Mileage
- 33,000 mi
The car started and when I went to put it in gear, turns off. Park brake limited function appeared on the dash . The car would not let me put it in gear without turning off. A month prior my dash with the speedometer was blank while driving not allowing me to see my speed . I turned the car off and on three different times. Only after sitting for several hours would the dash info reappear.
- NHTSA ID
- 11746394
- Incident
- Jun 25, 2026
The contact owns a 2023 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the unrepaired recall repair was an inconvenience because the battery could only be charged to 80-percent. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.
- NHTSA ID
- 11745757
- Incident
- Jun 22, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; ENGINE; POWER TRAIN
Some 2023-2025 Escape vehicles built on or before 16-Sep-2024 equipped with 1.5L EcoBoost engine may exhibit an "Engine Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature 2 (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20°C (-4°F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern cannot be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Perform the Engine Cooling System Flushing procedure in Workshop Manual (WSM) > 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures. Do not use the VC1 flush additive. Reassemble the engine. Fill and bleed the coolant system and re-evaluate the concern. If the concern pers
SEATS
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
POWER TRAIN
This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
ELECTRICAL SYSTEM
Quality improvements include: -Updates the gear shift lock diagnostic logic to prevent false wrench lights
ELECTRICAL SYSTEM
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 3 | 2 | 0 | — |
| 2025 | 24 | 9 | 0 | 53.3 |
| 2024 | 76 | 8 | 0 | 62.6 |
| 2023Viewing | 98 | 11 | 0 | 60.4 |
| 2022 | 231 | 19 | 2 | 68.1 |
| 2021 | 346 | 19 | 2 | 67.7 |
| 2020 | 1,600 | 23 | 2 | 63.1 |
| 2019 | 587 | 3 | 0 | 59.3 |
| 2018 | 1,797 | 4 | 0 | 59.8 |
| 2017 | 2,684 | 4 | 0 | 58.1 |
| 2016 | 1,123 | 4 | 0 | 61.4 |
| 2015 | 1,100 | 9 | 2 | 68.1 |
| 2014 | 2,084 | 16 | 2 | 64.6 |
| 2013 | 2,749 | 18 | 3 | 61.4 |
| 2012 | 599 | 2 | 2 | 54.7 |
| 2011 | 1,316 | 3 | 4 | 56.2 |
| 2010 | 2,069 | 5 | 4 | 56.0 |
| 2009 | 1,693 | 3 | 3 | 55.2 |
| 2008 | 1,974 | 5 | 3 | 58.2 |
| 2007 | 254 | 4 | 2 | 54.8 |
| 2006 | 464 | 5 | 1 | 53.9 |
| 2005 | 1,394 | 5 | 2 | 55.3 |
| 2004 | 499 | 8 | 6 | 61.8 |
| 2003 | 558 | 9 | 8 | 65.2 |
| 2002 | 1,027 | 10 | 10 | 67.3 |
| 2001 | 996 | 15 | 11 | 66.3 |
| 2000 | 5 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.