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2023 Ford Escape
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 102 NHTSA owner-reported complaints for the 2023 Ford Escape, most frequently naming the electrical, engine and powertrain (other) categories. 11 safety recalls have been issued covering this model year; and 196 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2023 | 1 | 1 |
| Sep 2023 | 1 | 2 |
| Oct 2023 | 4 | 6 |
| Nov 2023 | 1 | 7 |
| Dec 2023 | 1 | 8 |
| Jan 2024 | 5 | 13 |
| Feb 2024 | 1 | 14 |
| Mar 2024 | 1 | 15 |
| Apr 2024 | 6 | 21 |
| May 2024 | 2 | 23 |
| Jun 2024 | 1 | 24 |
| Jul 2024 | 2 | 26 |
| Aug 2024 | 4 | 30 |
| Nov 2024 | 1 | 31 |
| Dec 2024 | 1 | 32 |
| Jan 2025 | 3 | 35 |
| Feb 2025 | 1 | 36 |
| Mar 2025 | 5 | 41 |
| Apr 2025 | 4 | 45 |
| May 2025 | 2 | 47 |
| Jun 2025 | 4 | 51 |
| Jul 2025 | 2 | 53 |
| Aug 2025 | 1 | 54 |
| Oct 2025 | 1 | 55 |
| Nov 2025 | 4 | 59 |
| Dec 2025 | 1 | 60 |
| Jan 2026 | 7 | 67 |
| Feb 2026 | 6 | 73 |
| Mar 2026 | 8 | 81 |
| Apr 2026 | 1 | 82 |
| May 2026 | 6 | 88 |
| Jun 2026 | 5 | 93 |
| Jul 2026 | 1 | 94 |
| Aug 2026 | 1 | 95 |
| Sep 2026 | 4 | 99 |
| Oct 2026 | 3 | 102 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical4127.7%
- Engine3221.6%
- Powertrain (other)2516.9%
- Driver assistance2315.5%
- Fuel system74.7%
- Body & structure53.4%
- Brakes53.4%
- Visibility32.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
11 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
ENGINE
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I was driving to work and the transmission faltered, grinded, tried to shift, and I thought the vehicle was going to crash. There were cars around me, and I was going about 30 to 35 miles per hour. I was able to pull over and turned off the car. I then drove it to an auto shop and the mechanic stated that it is the transmission. My Ford Escape 2023 has 68,000 miles. It has stalled twice on the road at a stop light/stop sign since August 2026 also. I no longer trust that the vehicle is safe.
- NHTSA ID
- 11773832
- Incident
- Oct 26, 2026
The transmission failed while driving around XXX near the Legends in [XXX]. Restarting from a stop the transmission clunked and after parking it would no longer go in reverse. Safety was a concern because the incident happened in a heavy traffic area. There were no other warnings from the car itself. The day before it had a little difficulty starting but it worked fine once driving began. In retrospect, that may have been a sign. Now, the company Kansas Municipal Utilities has had three Escapes from the fleet have failed transmissions for the same reason, loose pins, over just a month, that it seems like a larger issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11772431
- Incident
- Aug 23, 2026
The contact owns a 2023 Ford Escape. The contact stated that while driving 45 MPH, the vehicle decelerated unintendedly. Additionally, the transmission was unable to be shifted in reverse(R). An unknown warning light flashed briefly. The contact stated that after the transmission was shifted in reverse to reverse out of the driveway, the vehicle jerked abnormally. The dealer was contacted. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 63,000.
- NHTSA ID
- 11769085
- Incident
- Aug 6, 2026
- Mileage
- 63,000 mi
While driving, multiple unrelated warning lights and warning messages appeared on the dashboard. Odometer changed to display dashes instead of mileage. Speedometer got stuck displaying an incorrect value (such as '0' when the vehicle was in motion, or '59' when the vehicle was as a complete stop). Warning messages displayed while vehicle was in motion included "Park brake fault Service now", "Pre-Collision Assist not available", "Service AdvanceTrac", "Cross-Traffic System fault", and several more. Ford mobile app connected to the car reported 26 different errors. Safety was at risk due to speedometer displaying incorrect values and safety features going offline. Symptoms would come and go without driver intervention. After turning off the vehicle, vehicle failed to start entirely and had to be towed to the dealer. Dealer found the "whole FD-CAN network will not communicate" and traced the issue to an intermittent open circuit in the Power Steering Control Module. Additional photo + video evidence available upon request.
- NHTSA ID
- 11766858
- Incident
- Jul 20, 2026
About a month ago, my vehicles dash lit up and the car told me to shut it off. I had it towed to the dealership who then completed module updates and said I was all set. 20 minutes after picking it up, all of the lights came back on the dash and I brought it back. They again completed some kind of update with little to no information on what they did or the steps they took. Once again, I picked up my vehicle and immediately had a lit up dash. It was brought back and they had my car for 2 weeks before installing a new module. After picking up my car, I again dealt with lights on my dash, but this time one in particular. I had a notice to “Service Advancetrac” and a notification on my Ford app about Powertrain Failure.
- NHTSA ID
- 11766827
- Incident
- Sep 24, 2026
The liftgate hinge cover flew off of my car on the highway and hit the car behind me. Other Escape years have been recalled, but the 2023 year was skipped.
- NHTSA ID
- 11766687
- Incident
- Sep 16, 2026
Ford issued notice 25SC4 then issued another one, 26N15 about the risk of fire with the high voltage battery in my car. These notices state a potential for a short circuit in the battery which they say could result in "increasing the risk of a crash" , "increasing the risk of injury", and it "can progress to a vehicle fire". These are all unacceptable risks to me and my family. Their software "remedy" is to reduce the charging limit to 80% (12% of the electric driving range.) This is not acceptable to me. And the remedy only reduces the risk of a fire, it does not eliminate it. I think to best and safest resolution is to replace the batteries.
- NHTSA ID
- 11765612
- Incident
- Sep 1, 2026
**On August 19, 2026, while driving my 2023 Ford Escape on Interstate 57 (I-57), with approximately 35,575 miles on the vehicle, the vehicle suddenly accelerated unexpectedly. I immediately attempted to apply the brakes, but the vehicle did not respond as expected and I could not stop it immediately. I became very frightened and started sounding the horn and turned on the hazard warning lights. I noticed that the lane immediately to my right was relatively clear, so I moved into that lane and applied the brakes again. The vehicle then responded to the brakes, allowing me to slow down and stop. I moved as far to the right as possible and stopped on the side of the road. I was extremely shaken and felt dizzy after the incident. I stopped to catch my breath and contacted my husband to tell him what had happened. During the incident, the Check Engine Light came on and the vehicle displayed the message “Powertrain Malfunction / Reduced Power.” I took the vehicle to a Ford dealer for inspection. The dealer diagnosed a turbocharger problem and advised that the turbocharger needs to be replaced under warranty. The vehicle was left at the dealership for repair, and I was provided with a loaner vehicle. The vehicle and the affected components are available for inspection upon request. No collision occurred, but the unexpected acceleration and the vehicle’s initial failure to respond to braking created a serious safety risk and I nearly had an accident.**
- NHTSA ID
- 11758424
- Incident
- Aug 21, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
This bulletin supersedes 26-2428. Reason for update: update the Service Procedure to remove the fuel tank isolationvalve replacement and include the fuel vapor vent valve replacement, and update the causal part number.
POWER TRAIN
Special Field Action 26L03 Certain 2013-2024 Model Year California Emissions-Certified Vehicles Transmission Fluid Auxiliary Pump Reimbursement
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
This bulletin supersedes 26-2428. Reason for update: to update the Service Procedure to remove the fuel tank isolation valve replacement and include fuel vapor vent valve replacement and update the causal part number. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel vapor vent valve.
ELECTRICAL SYSTEM
This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
ELECTRICAL SYSTEM
Quality improvements include: -Enhanced Android Auto and Car Play connectivity
ELECTRICAL SYSTEM; POWER TRAIN
For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 3 | 2 | 0 | — |
| 2025 | 26 | 9 | 0 | 52.5 |
| 2024 | 78 | 8 | 0 | 62.3 |
| 2023Viewing | 102 | 11 | 0 | 60.2 |
| 2022 | 240 | 19 | 2 | 67.5 |
| 2021 | 356 | 19 | 2 | 67.3 |
| 2020 | 1,625 | 23 | 2 | 62.7 |
| 2019 | 605 | 3 | 0 | 59.4 |
| 2018 | 1,834 | 4 | 0 | 59.6 |
| 2017 | 2,711 | 4 | 0 | 57.7 |
| 2016 | 1,194 | 4 | 0 | 62.8 |
| 2015 | 1,150 | 9 | 2 | 69.1 |
| 2014 | 2,091 | 16 | 2 | 64.0 |
| 2013 | 2,753 | 18 | 3 | 61.2 |
| 2012 | 604 | 2 | 2 | 54.8 |
| 2011 | 1,321 | 3 | 4 | 56.4 |
| 2010 | 2,071 | 5 | 4 | 55.7 |
| 2009 | 1,696 | 3 | 3 | 54.8 |
| 2008 | 1,974 | 5 | 3 | 58.2 |
| 2007 | 254 | 4 | 2 | 54.8 |
| 2006 | 464 | 5 | 1 | 53.9 |
| 2005 | 1,394 | 5 | 2 | 55.3 |
| 2004 | 499 | 8 | 6 | 61.8 |
| 2003 | 558 | 9 | 8 | 65.2 |
| 2002 | 1,027 | 10 | 10 | 67.3 |
| 2001 | 996 | 15 | 11 | 66.3 |
| 2000 | 5 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.