RoadVitals

2023 Ford Escape

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
102
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Jun 3, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
1 injuries, 0 deaths reported

Overview

Our database contains 102 NHTSA owner-reported complaints for the 2023 Ford Escape, most frequently naming the electrical, engine and powertrain (other) categories. 11 safety recalls have been issued covering this model year; and 196 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE

Jun 3, 2025
404 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.
The risk: An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
The remedy: Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.
Ford Motor CompanyManufacturer number 25S61View on NHTSA.gov

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

May 23, 2025
6,781 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
The risk: An overheated engine block heater can increase the risk of a fire.
The remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.
Ford Motor CompanyManufacturer number 25S52View on NHTSA.gov

ENGINE

May 23, 2025
1,809 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
The risk: An engine compartment fire increases the risk of injury.
The remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Ford Motor CompanyManufacturer number 25S54View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Oct 26, 2026

I was driving to work and the transmission faltered, grinded, tried to shift, and I thought the vehicle was going to crash. There were cars around me, and I was going about 30 to 35 miles per hour. I was able to pull over and turned off the car. I then drove it to an auto shop and the mechanic stated that it is the transmission. My Ford Escape 2023 has 68,000 miles. It has stalled twice on the road at a stop light/stop sign since August 2026 also. I no longer trust that the vehicle is safe.

NHTSA ID
11773832
Incident
Oct 26, 2026
Powertrain (other)
Filed Oct 20, 2026

The transmission failed while driving around XXX near the Legends in [XXX]. Restarting from a stop the transmission clunked and after parking it would no longer go in reverse. Safety was a concern because the incident happened in a heavy traffic area. There were no other warnings from the car itself. The day before it had a little difficulty starting but it worked fine once driving began. In retrospect, that may have been a sign. Now, the company Kansas Municipal Utilities has had three Escapes from the fleet have failed transmissions for the same reason, loose pins, over just a month, that it seems like a larger issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11772431
Incident
Aug 23, 2026
Powertrain (other)
Filed Oct 5, 2026

The contact owns a 2023 Ford Escape. The contact stated that while driving 45 MPH, the vehicle decelerated unintendedly. Additionally, the transmission was unable to be shifted in reverse(R). An unknown warning light flashed briefly. The contact stated that after the transmission was shifted in reverse to reverse out of the driveway, the vehicle jerked abnormally. The dealer was contacted. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 63,000.

NHTSA ID
11769085
Incident
Aug 6, 2026
Mileage
63,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Sep 25, 2026

While driving, multiple unrelated warning lights and warning messages appeared on the dashboard. Odometer changed to display dashes instead of mileage. Speedometer got stuck displaying an incorrect value (such as '0' when the vehicle was in motion, or '59' when the vehicle was as a complete stop). Warning messages displayed while vehicle was in motion included "Park brake fault Service now", "Pre-Collision Assist not available", "Service AdvanceTrac", "Cross-Traffic System fault", and several more. Ford mobile app connected to the car reported 26 different errors. Safety was at risk due to speedometer displaying incorrect values and safety features going offline. Symptoms would come and go without driver intervention. After turning off the vehicle, vehicle failed to start entirely and had to be towed to the dealer. Dealer found the "whole FD-CAN network will not communicate" and traced the issue to an intermittent open circuit in the Power Steering Control Module. Additional photo + video evidence available upon request.

NHTSA ID
11766858
Incident
Jul 20, 2026
Driver assistanceElectricalPowertrain (other)
Filed Sep 24, 2026

About a month ago, my vehicles dash lit up and the car told me to shut it off. I had it towed to the dealership who then completed module updates and said I was all set. 20 minutes after picking it up, all of the lights came back on the dash and I brought it back. They again completed some kind of update with little to no information on what they did or the steps they took. Once again, I picked up my vehicle and immediately had a lit up dash. It was brought back and they had my car for 2 weeks before installing a new module. After picking up my car, I again dealt with lights on my dash, but this time one in particular. I had a notice to “Service Advancetrac” and a notification on my Ford app about Powertrain Failure.

NHTSA ID
11766827
Incident
Sep 24, 2026
Body & structure
Filed Sep 24, 2026

The liftgate hinge cover flew off of my car on the highway and hit the car behind me. Other Escape years have been recalled, but the 2023 year was skipped.

NHTSA ID
11766687
Incident
Sep 16, 2026
Electrical
Filed Sep 20, 2026

Ford issued notice 25SC4 then issued another one, 26N15 about the risk of fire with the high voltage battery in my car. These notices state a potential for a short circuit in the battery which they say could result in "increasing the risk of a crash" , "increasing the risk of injury", and it "can progress to a vehicle fire". These are all unacceptable risks to me and my family. Their software "remedy" is to reduce the charging limit to 80% (12% of the electric driving range.) This is not acceptable to me. And the remedy only reduces the risk of a fire, it does not eliminate it. I think to best and safest resolution is to replace the batteries.

NHTSA ID
11765612
Incident
Sep 1, 2026
BrakesDriver assistancePowertrain (other)
Filed Aug 21, 2026

**On August 19, 2026, while driving my 2023 Ford Escape on Interstate 57 (I-57), with approximately 35,575 miles on the vehicle, the vehicle suddenly accelerated unexpectedly. I immediately attempted to apply the brakes, but the vehicle did not respond as expected and I could not stop it immediately. I became very frightened and started sounding the horn and turned on the hazard warning lights. I noticed that the lane immediately to my right was relatively clear, so I moved into that lane and applied the brakes again. The vehicle then responded to the brakes, allowing me to slow down and stop. I moved as far to the right as possible and stopped on the side of the road. I was extremely shaken and felt dizzy after the incident. I stopped to catch my breath and contacted my husband to tell him what had happened. During the incident, the Check Engine Light came on and the vehicle displayed the message “Powertrain Malfunction / Reduced Power.” I took the vehicle to a Ford dealer for inspection. The dealer diagnosed a turbocharger problem and advised that the turbocharger needs to be replaced under warranty. The vehicle was left at the dealership for repair, and I was provided with a loaner vehicle. The vehicle and the affected components are available for inspection upon request. No collision occurred, but the unexpected acceleration and the vehicle’s initial failure to respond to braking created a serious safety risk and I nearly had an accident.**

NHTSA ID
11758424
Incident
Aug 21, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

26-2449 v2

ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM

This bulletin supersedes 26-2428. Reason for update: update the Service Procedure to remove the fuel tank isolationvalve replacement and include the fuel vapor vent valve replacement, and update the causal part number.

26L03

POWER TRAIN

Special Field Action 26L03 Certain 2013-2024 Model Year California Emissions-Certified Vehicles Transmission Fluid Auxiliary Pump Reimbursement

TSB 26-2449

ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM

This bulletin supersedes 26-2428. Reason for update: to update the Service Procedure to remove the fuel tank isolation valve replacement and include fuel vapor vent valve replacement and update the causal part number. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel vapor vent valve.

TSB 26-2442

ELECTRICAL SYSTEM

This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.

SYNC-26.2.9.3 F-150,Escap

ELECTRICAL SYSTEM

Quality improvements include: -Enhanced Android Auto and Car Play connectivity

SSM 55221

ELECTRICAL SYSTEM; POWER TRAIN

For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Escape by model year
YearComplaintsRecallsInvestigationsIssue Index
2026320—
2025269052.5
2024788062.3
2023Viewing10211060.2
202224019267.5
202135619267.3
20201,62523262.7
20196053059.4
20181,8344059.6
20172,7114057.7
20161,1944062.8
20151,1509269.1
20142,09116264.0
20132,75318361.2
20126042254.8
20111,3213456.4
20102,0715455.7
20091,6963354.8
20081,9745358.2
20072544254.8
20064645153.9
20051,3945255.3
20044998661.8
20035589865.2
20021,027101067.3
2001996151166.3
2000500—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.