RoadVitals

2004 Ford Escape

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
499
Latest Mar 3, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Sep 29, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
43
16 injuries, 1 deaths reported

Overview

Our database contains 499 NHTSA owner-reported complaints for the 2004 Ford Escape, most frequently naming the suspension, body & structure and driver assistance categories. 8 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 47 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Sep 29, 2015
57 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
The risk: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
The remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor CompanyManufacturer number 15S28View on NHTSA.gov

SUSPENSION:FRONT:WHEEL BEARING

Jun 3, 2015
576 units potentially affected
The defect: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
The risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
The remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Timken CompanyView on NHTSA.gov

STRUCTURE:FRAME AND MEMBERS

Apr 2, 2014
348,950 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
The risk: A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
The remedy: Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Ford Motor CompanyManufacturer number 14S02View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP12005ClosedDefect Petition

Cruise Control Cable

Opened Jul 17, 2012
Closed Jul 17, 2012

On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ? 2004 Ford Escape and Mazda Tribute vehicles with certain cruise control cables.The Center for Auto Safety has also petitioned for a hearing to address whether Ford Motor Company (Ford) and Mazda North American Operations (Mazda) met their obligations to notify owners and correct a defect in certain Ford Escape and Mazda Tribute vehicles.The petitions to open investigations are denied as unnecessary and the petitions to conduct hearingsare denied.ODI IDs referenced above are: 10109921, 10116267, 10116574,10121108, 10125928, 10128545, 10130133,10137520, 10153327, 10155295, 10155817, 10159048, 10164205, 10165007, 10177337, 10184382, 10195378,10199728, 10201424, 10203178, 10204179, 10207677, 10214472, 10218668, 10222869, 10229600, 10255417,10256387, 10258046, 10259777, 10260591, 10266150, 10273613, 10291508, 10303282, 10303434, 10316154,10321828, 10323339, 10325817, 10331278, 10334038, 10335779, 10341773, 10342450, 10345004, 10363982,10370338, 10379444, 10432635, 10451652, 10466261, 891605, 10053779, 10125132, 10146998, 10149101,10160004, 10161052, 10170988, 10178811, 10204780, 10215610, 10222996, 10239609, 10252790, 10253666,10262773, 10264280, 10280669, 10289784, 10294932, 10312464, 10316440, 10343662, 10354530, 10413665,10461195

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
PE12019ClosedPreliminary Evaluation

Stuck Throttle

Opened Jul 17, 2012
Closed Feb 21, 2013

In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-353 to NHTSA identifying a safety defect involving inadequate clearance between the engine cover and the speed control cable connector, which could result in a stuck throttle condition.The vehicles involved are model year (MY) 2001 through MY 2004 Ford Escape vehicles equipped with 3.0L V6 engines and speed (cruise) control.A redesigned engine cover was implemented in production beginning in MY 2005, which provided additional clearance of the speed control cable to the engine cover.Similarly on July 26, 2012 Mazda North American Operations (Mazda) on behalf of Mazda Motor Corporation of Hiroshima, Japan submitted a DIR to NHTSA, NHTSA Recall No. 12V-357, identifying the safety defect described above in MY 2001 through MY 2006 and MY 2008 Mazda Tribute vehicles (no Tribute vehicles were produced in MY 2007) equipped with 3.0L V6 engines and speed control.Unlike the Ford Escape recall scope, the Mazda Tribute scope is broader as Mazda Tribute vehicles incorporated a similar engine cover design as related to the clearance to the speed control cable in MYs 2001 through 2006 and MY 2008.The failure report summary above reflects reports identified by ODI in review of data submitted to the Office of Defects Investigation (ODI) and reports submitted to Ford and to Mazda.ODI identified 44 reports likely related to the safety defect described in the DIRs; 39 involving Ford Escape vehicles and 5 involving Mazda Tribute vehicles. This Preliminary Evaluation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10116267, 10128545, 10128681, 10137520, 10153327, 10165007, 10199728, 10234846, 10335779, 10466261, and 10468307.

VEHICLE SPEED CONTROL:CABLESLed to recall 12V353000
AQ10001ClosedAudit Query

Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010
Closed Dec 28, 2015

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

UNKNOWN OR OTHER
EA10002ClosedEngineering Analysis

Engine Compartment Fire

Opened Jan 14, 2010
Closed Feb 29, 2012

Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately 545,700 vehicles were subject to the initial safety recalls and approximately 424,700 vehicles were serviced under those campaigns. The campaigns addressed potentially damaged, missing or misplaced seals in the ABS control module wiring harness electrical connector that could allow brake fluid to enter the connector, possibly resulting in corrosion, short-circuit, melting, smoke and/or fire.Since the recall, the agency is aware of 260 subject vehicles that have reportedly experienced non-crash fires or non-fire thermal events originating at or near the ABS control module in vehicles some time after being serviced under the campaign. The post-recall repair incident rates for MY 2001 and 2002 subject vehicles are 90.9 and 126.7 (normalized per 100,000 vehicles serviced under the recall campaigns), respectively.These rates are much higher than the post-recall repair incident rate for MY 2003 and 2004 subject vehicles, which are 5.0 and 3.7 per 100K, respectively.Similarly, the post-recall repair key-off fire incident rates in the MY 2001 and 2002 subject vehicles is 54.3 per 100K, compared to 0.5 per 100K for the MY 2003 and 2004 subject vehicles.The agency is aware of 12 key-off fire incidents, all involving MY 2001 and 2002 subject vehicles, where the vehicle was parked inside a structure when the fire started.In five of those incidents, the fire spread from the vehicle to the structure itself.Ford has identified the brake master cylinder reservoir cap in certain MY 2001 and 2002 subject vehicles as a potential source for brake fluid leaks that could affect ABS module connector integrity.The reservoir caps used on the MY 2003 and 2004 subject vehicles are reportedly an improved design from those used on the earlier models.By letter dated January 4, 2012, Ford notified the agency that it would conduct another safety recall (identified by NTHSA Recall No. 12V-005 and Ford Recall No. 11S24) of certain MY 2001 and 2002 Ford Escape vehicles to perform a more thorough remedy to address the risk of fire originating at the ABS control module.In addition to double-checking the ABS control module wiring harness electrical connector weather seal (which should have been addressed under the previous recall campaign), Ford will replace brake master cylinder reservoir caps to address the leaking cap problem and reduce the risk of brake fluid entering the subject electrical connector.Ford will also modify the electrical system such that the ABS control module is de-energized when the ignition key is switched off to further reduce the risk of an unattended vehicle fire in units that may have sustained some small loss of connector integrity that may not be evident upon visual examination.Similarly, Mazda notified the agency by letter dated January 19, 2012, that it would also conduct a safety recall (identified by NTHSA Recall No. 12V-016 and Mazda Recall No. 6712A) of certain MY 2001 and 2002 Mazda Tribute vehicles.Ford estimates repair parts will be available beginning the second quarter of 2012. Until recall repairs are made both Ford and Mazda are advising owners of affected vehicles to reduce the safety concern by parking their vehicles outdoors away from structures to prevent a potential fire from spreading.Accordingly, this investigation is closed.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULELed to recall 12V005000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Mar 3, 2026

The contact owns a 2004 Ford Escape. The contact received notification of NHTSA Campaign Number: 04V602000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where other recall repairs were performed; however, the contact was advised that parts for NHSTA Campaign: 04V602000 (Latches/Locks/Linkages); were no longer being manufactured. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11721781
Incident
Feb 20, 2026
Body & structure
Filed Apr 2, 2024
Crash reported

The contact owned a 2004 Ford Escape. The contact's son stated while driving at approximately 45 MPH, he lost control of the vehicle and rolled. The contact stated that her son had gone unconscious and did not remember any details. The contact arrived at the scene and saw that the vehicle had rolled into a ditch. The contact stated that the vehicle had been rolled back over onto its four wheels. The contact noted that none of the air bags had deployed. The contact stated that the police were on the scene but had not issued a report. The contact drove her son to a local hospital where he received stitches to close a cut over his left eye on his forehead. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact was not aware of NHTSA Campaign Number: 14V165000 (Structure). The manufacturer had not been notified of the failure. The failure mileage was approximately 217,000.

NHTSA ID
11580651
Incident
Mar 20, 2024
Mileage
217,000 mi
BrakesDriver assistance
Filed Jan 22, 2024
2 injuries reported

A few times I have pressed the brakes when coming to a red light and stop signs But instead of my vehicle stopping it propelled me forward as it excellerated out of no where and pushed me into oncoming traffic, I almost was hit by other cars and I almost hit other cars and even have had to swerve onto the side walk to prevent myself from getting g hit by another car. If there were people walking, I would have definitely hit them! When I press the brake, I’m not expecting to accelerate instead Also apparently this recall of this issue was already done back in 2005 but i just purchased this vehicle in the fall of 2023 And the dealer says there is no recall since it’s already been fixed by the previous owner years ago But it needs to be fixed as it’s still doing it to me

NHTSA ID
11566969
Incident
Jan 15, 2024
Brakes
Filed Apr 14, 2023

Brake master cylinder is leaking brake fluid I read about a previous recall not sure if it pertains to my model but it leaks everytime I push my brake pedal

NHTSA ID
11516988
Incident
Mar 15, 2023
BrakesDriver assistance
Filed Jan 22, 2023
Crash reported

UNKNOWN

NHTSA ID
11503053
Incident
Oct 2, 2022
Airbags
Filed Apr 11, 2022

I have a 2004 Ford Escape which I absolutely love knocking on the door of almost 300,000 miles. Go Ford. But lately my airbag light blinks and my escape beeps 5 times every 8 seconds or so and then it repeats itself with a total of 20 beeps. After the beeping is finished my airbag light stays illuminated. When I checked online what it means it says a defective airbag. It is intermittent or when I am on long trips.

NHTSA ID
11460368
Incident
Jan 3, 2022
Fuel system
Filed Feb 4, 2022

The contact owns a 2004 Ford Escape. The contact stated while driving 45 MPH, he heard an abnormal noise coming from the rear of the vehicle and started to smell fuel in the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and noticed the fuel tank straps were corroded and had caused the fuel tank to detach from the vehicle. The contact stated he manually taped the fuel tank straps and drove to his destination. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA ID Number: 10183774, however his year, make and model were not included. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

NHTSA ID
11450444
Incident
Feb 1, 2022
Mileage
160,000 mi
Body & structureSuspension
Filed Dec 30, 2021

The body panel around the rear driver side shock mount has almost completely rusted away. Driving one day, I started to hear a loud clunking noise from the rear driver side. It started to get louder the more I drove it. Upon inspection, I found the body panel had completely rusted around the shock mount tower, which is only now connected to the rear floor panel. Without the support of the rest of the body panel, the metal is slowing ripping away where it is connected to the floor if it is driven. The vehicle is completely unsafe to drive now as the rear shock could rip away from the vehicle at any moment. There have been many complaints of this happening on the rear passenger side, which I also had on this vehicle. Roughly 5 years ago, I had an independent auto body shop repair rust on the passenger side shock mount/body panel where it had rusted through. I noticed a hole in the body panel when changing the rear shocks, but it was not large enough or bad enough at that point to create a safety issue. So, I had time to safety get it to an auto body shop for repair before it got bad. This same issue has now happened on the driver side and I am left with a car that is unsafe to drive. When the other side was repaired, there was no sign of rust or concern on the other side. So, it has completely rusted through in that 5-year time frame. I inquired about repairing this with an auto body shop, and I was told that the rust is too significant to repair safely and cost effectively. It would require extensive metal repair on the body and frame underneath it. This absolutely could have put myself, my passengers, and other drivers at risk if the rear shock and mount had unexpectedly ripped away from the body of the vehicle. It could have ripped through the rear body of the car or come in contact with the rear wheel while driving, causing a significant risk of losing control of the vehicle.

NHTSA ID
11445535
Incident
Nov 11, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 46085

ENGINE; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

16-0071

STRUCTURE; SUSPENSION

2001-2004 Escape vehicles Safety Recall 14S02 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a corrosion-related separation of the forward attachment of the lower control arm (LCA) from the subframe may occur. Separation of the LCA from the subframe may result in diminished vehicle directional control, increasing the risk of a crash.

TSB160071

SUSPENSION

Safety recall 14S02 - Corrosion at forward attachment of lower control arm - requests for recall service action

TSB-14-0143

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

FORD: THE LOWER CONTROL ARM (LCA) FORWARD ATTACHMENT WILL SEPARATE FROM SUBFRAME, CAUSING DIMINISHING DIRECTIONAL CONTROL, DUE TO OPERATING IN HIGH CORROSION AREAS FOR EXTENDED PERIOD OF TIME. MODEL 2001-2004 ESCAPE. *PE

19016

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

REPLACE TIMING BELT IDLER PULLEY DURING 2.0L ZETEC ENGINE CYLINDER HEAD REPLACEMENT - SERVICE TIP. *TT

04208

ENGINE AND ENGINE COOLING:ENGINE

CAMSHAFT TICK NOISE - 3.0L 4V ENGINE ONLY. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Escape by model year
YearComplaintsRecallsInvestigationsIssue Index
2026320
2025219053.9
2024768063.3
20239411060.3
202222619268.5
202133219267.9
20201,57823263.6
20195713060.0
20181,7654060.3
20172,6544058.8
20161,0794061.2
20151,0569268.0
20142,07416265.2
20132,74318361.4
20125982254.7
20111,3133456.2
20102,0685456.1
20091,6913355.2
20081,9735358.3
20072544254.8
20064645153.9
20051,3945255.3
2004Viewing4998661.8
20035589865.2
20021,027101067.3
2001996151166.3
2000500

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.