RoadVitals

2017 Ford Escape

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2,654
+24 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 9, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
54
56 injuries, 0 deaths reported

Overview

Our database contains 2,654 NHTSA owner-reported complaints for the 2017 Ford Escape, most frequently naming the engine, powertrain (other) and electrical categories. 4 safety recalls have been issued covering this model year; and 249 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V374000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Jun 9, 2026
18,124 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
The remedy: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor CompanyManufacturer number 26C29View on NHTSA.gov
26V011000

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Jan 15, 2026
116,672 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The risk: An electrical short circuit can increase the risk of a fire.
The remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor CompanyManufacturer number 26S01View on NHTSA.gov
22V413000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

Jun 10, 2022
2,925,968 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor CompanyManufacturer number 22S43View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 2,654
Powertrain (other)
Filed Aug 12, 2026

Transmission failed/malfunctioned. Available for inspection. Safety at risk due to driving on busy road when transmission failed and car wouldn't move. Transmission recall for VIN [XXX] Vehicle component has not been inspected. No warning of any kind prior to failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11756473
Incident
Jul 30, 2026
Engine
Filed Aug 10, 2026

The engine is showing signs of coolant intrusion. Symptoms began by experiencing intermittent low power while driving, particularly when moving from complete stop. First discovered when we were at an intersection and the engine provided enough power to pull into the intersection, but not enough to complete the turn forcing traffic to swerve around us. There is a pending class action suit.

NHTSA ID
11756081
Incident
May 14, 2026
Powertrain (other)
Filed Aug 9, 2026

I am requesting that NHTSA document and investigate this issue, including the frequency of coolant intrusion and engine failure involving 2017 Ford Escape vehicles equipped with the 1.5L EcoBoost engine. I would also like NHTSA to determine whether the existing Ford service programs, technical service bulletins, recalls, or other corrective actions adequately address affected owners. My VIN is [XXX]. I believe Ford should be held responsible if this engine failure resulted from a known defect rather than ordinary vehicle wear INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11755704
Incident
Mar 4, 2026
Engine
Filed Aug 7, 2026

Coolant intrusion. A known 2017 escape issue in the motor block that is not being addressed. This repair costs $8,000+ and is a manufacturing defect.

NHTSA ID
11755579
Incident
Jun 30, 2026
Engine
Filed Aug 6, 2026

Driving uphill and the power dropped. Even flooring it the car could not get to 35 mph. We were on a windy mountain road with no safe place to pull over. Eventually found a spot and turns out there is a known design flaw that causes coolant intrusion and we have to pay $14,000 for a new engine and new turbo. The car has only 48,000 miles on it!

NHTSA ID
11755273
Incident
Jul 14, 2026
ElectricalEngine
Filed Aug 4, 2026

The customer may notice coolant spots on the driveway or garage floor, a loss of cabin heat, powertrain unit overheating, or a warning indicator for a low coolant level. Additionally, the condition can cause heat damage to the block heater electrical wiring and connector and the customer may notice an odor or smoke Matching Recall 26V011 my car is a 2017 Ford Escape 2.0 that was manufactured in Louisville KY

NHTSA ID
11754820
Incident
Aug 1, 2026
Engine
Filed Aug 3, 2026

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge became elevated and there was smoke coming from the exhaust pipe. The vehicle was driven to the shoulder of the road, and the check engine warning light illuminated. The contact stated that upon inspecting the vehicle, the coolant inside the reservoir was boiling. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed of coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 131,778.

NHTSA ID
11754587
Incident
Jul 4, 2026
Mileage
131,778 mi
Engine
Filed Aug 3, 2026

The contact owns a 2017 Ford Escape. The contact stated that the vehicle experienced rough start-ups with the check engine warning light remaining illuminated. The vehicle was taken to the local dealer, who diagnosed the vehicle with a cracked cylinder. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.

NHTSA ID
11754426
Incident
May 1, 2026
Mileage
30,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

25H05 S1

ELECTRICAL SYSTEM

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

TSB 25-2570

ELECTRICAL SYSTEM

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

SSM 54366

ELECTRICAL SYSTEM; POWER TRAIN

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

SSM 53040

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

TSB 24-2165

This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Escape by model year
YearComplaintsRecallsInvestigationsIssue Index
2026320—
2025219053.9
2024768063.3
20239411060.3
202222619268.5
202133219267.9
20201,57823263.6
20195713060.0
20181,7654060.3
2017Viewing2,6544058.8
20161,0794061.2
20151,0569268.0
20142,07416265.2
20132,74318361.4
20125982254.7
20111,3133456.2
20102,0685456.1
20091,6913355.2
20081,9735358.3
20072544254.8
20064645153.9
20051,3945255.3
20044998661.8
20035589865.2
20021,027101067.3
2001996151166.3
2000500—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.