RoadVitals

2017 Ford Escape

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2,710
+14 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 9, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
54
56 injuries, 0 deaths reported

Overview

Our database contains 2,710 NHTSA owner-reported complaints for the 2017 Ford Escape, most frequently naming the engine, powertrain (other) and electrical categories. 4 safety recalls have been issued covering this model year; and 249 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Jun 9, 2026
18,124 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
The remedy: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor CompanyManufacturer number 26C29View on NHTSA.gov

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Jan 15, 2026
116,672 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The risk: An electrical short circuit can increase the risk of a fire.
The remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor CompanyManufacturer number 26S01View on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

Jun 10, 2022
2,925,968 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor CompanyManufacturer number 22S43View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 9, 2026

2017 Ford Escape with the 2.0L Ecoboost Engine. Engine failed with the known coolant intrusion issue with only ~65,000 miles on it. Engine started misfiring, and the check engine light came on (solid, not blinking). No leaks under the vehicle. Within 2 days, the cabin lost heat while running the defroster on a cold morning. Brought vehicle to Ford dealer where it was diagnosed for low coolant (no external leaks) and then coolant was found inside cylinder 2. It was recommended that I replace the engine long block, and was told that the replacement long block no longer has the same issue as the original. The original engine could have failed and stopped operating while I was driving putting me, and others, in a dangerous situation, and could have potentially started a fire. I am by far not the only Escape owner experiencing this; the service advisor that I talked to at the dealer admitted that he has seen "a lot" of Escapes with this issue, and there is an ongoing class action lawsuit (see below): XXX . The lawsuit alleges, among other things, that Ford Motor Company: failed to disclose that these vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11776648
Incident
Oct 1, 2026
Engine
Filed Nov 6, 2026

During regular operation, the vehicle began running roughly, stalling at intersections, and triggering a 'Coolant Over-Temperature' warning alongside a Check Engine Light. A certified mechanic confirmed internal coolant intrusion into the engine cylinders—a documented defect in this model year. This defect causes unpredictable engine stalling and complete loss of motive power while driving. Operating a vehicle prone to sudden, unprovoked stalling in active traffic poses a severe safety hazard to myself, my passengers, and surrounding drivers."

NHTSA ID
11776121
Incident
Oct 28, 2026
Engine
Filed Nov 5, 2026

My 2017 Ford Escape was diagnosed with a coolant intrusion. Apparently the only way to fix this is replacing the engine block for more than the car is worth (~$10,000). The car only has 70,000 miles on it. It is available for inspection upon request. This problem has been confirmed by a dealer ([XXX] Ford of [XXX]). The check engine light came on and the problem was originally diagnosed as a cylinder fault with the course of action being 4 spark plugs and 1 ignition coil replaced. The check engine light continued to flash and it was then diagnosed with coolant intrusion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11776017
Incident
Oct 30, 2026
Engine
Filed Nov 4, 2026

The contact owns a 2017 Ford Escape. The contact stated that the vehicle had experienced catastrophic engine failure. While driving, the vehicle started sputtering and running rough before emitting smoke and excessive steam. The contact noticed a sweet odor coming from the exhaust before the failure. The steam became severe enough to obstruct the view of the driver. The contact discovered that coolant was leaking into the cylinders, causing the engine to hydro lock. The coolant contaminated the engine oil, and the engine oil became milky. The vehicle failed to start, and the engine seized. The contact notified Ford Motor Company of the failure and sent a complaint by certified mail. The manufacturer provided a case number and confirmed receipt of the correspondence but declined to provide any additional assistance. The contact visited the local Ford dealer and was informed that no assistance would be provided. The failure mileage was approximately 62,037.

NHTSA ID
11775711
Incident
May 20, 2026
Mileage
62,037 mi
Engine
Filed Nov 3, 2026

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving 60 MPH, the vehicle unexpectedly started shaking violently and sputtering while driving on the highway. The contact associated the failure with TSB: 19-2346. The dealer was contacted, and the vehicle was diagnosed with coolant intrusion in cylinder #2. The failure mileage was approximately 77,025.

NHTSA ID
11775457
Incident
Oct 3, 2026
Mileage
77,025 mi
Engine
Filed Nov 2, 2026

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was shaking with the messages, " Cylinder #1 Misfire" and "Coolant Level Low" displayed. The coolant level was low. The vehicle was taken to an independent mechanic, who diagnosed a misfire in cylinder #1, replaced the spark plugs, and added coolant; however, the coolant level was low within the week and coolant was added. The vehicle was taken to the dealer, who determined that the engine needed to be replaced. The manufacturer was notified of the failure by phone and informed the contact that the vehicle was out of warranty. The failure mileage was 93,692.

NHTSA ID
11775102
Incident
Oct 14, 2026
Mileage
93,692 mi
Engine
Filed Oct 27, 2026

1. The EcoBoost engine block suffered a severe structural failure caused by a factory manufacturing defect known as internal cylinder block coolant intrusion (as documented in Ford TSB 19-2208). Antifreeze leaks directly past the cylinder wall block grooves into the combustion chambers. This vehicle is currently parked and is fully available for physical inspection upon request at the location provided. 2. The engine suffered a sudden, severe mechanical malfunction while driving, causing an immediate drop in cylinder compression, engine misfires, and a dangerous loss of control and motive power. Driving a vehicle prone to sudden stall or failure creates an extreme hazard on public roads, dramatically increasing the risk of a high-speed rear-end collision or stranding the driver in live traffic without propulsion. 3. Yes. The vehicle’s loss of coolant, engine misfire codes, and cylinder block leak characteristics were physically inspected and confirmed by a private, independent auto mechanic. 4. The vehicle has not been inspected by the police or insurance as no crash has occurred yet. Ford Motor Company's customer service and Tier 2 Automotive Consumer Operations (ACO) divisions have been formally notified of the defect, and corporate Case File #CXH-0934-5907 was opened. However, a physical dealership inspection has not been completed due to the manufacturer's refusal to waive upfront diagnostic fees for an out-of-warranty vehicle. 5. Prior to total engine failure, the vehicle displayed an aggressive engine overheat warning indicator on the dashboard. The reservoir was found entirely stripped of coolant, with no visible external fluid leaks underneath the vehicle. These active symptoms and high engine temperature alerts first appeared suddenly on the dashboard on the day of the breakdown.

NHTSA ID
11774063
Incident
Jul 25, 2026
Engine
Filed Oct 27, 2026

THE ENGINE HASCOOLING INTRUSION TO DO MANUFRATURE DEFECT

NHTSA ID
11773927
Incident
Oct 24, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

25H05 S1

ELECTRICAL SYSTEM

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

TSB 25-2570

ELECTRICAL SYSTEM

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

SSM 54366

ELECTRICAL SYSTEM; POWER TRAIN

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

SSM 53040

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

TSB 24-2165

This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Escape by model year
YearComplaintsRecallsInvestigationsIssue Index
2026320—
2025269052.5
2024788062.3
202310211060.2
202223919267.5
202135619267.3
20201,62323262.7
20196043059.4
20181,8334059.6
2017Viewing2,7104057.7
20161,1934062.8
20151,1489269.1
20142,09116264.0
20132,75318361.2
20126042254.8
20111,3203456.4
20102,0715455.7
20091,6933354.8
20081,9745358.2
20072544254.8
20064645153.9
20051,3945255.3
20044998661.8
20035589865.2
20021,027101067.3
2001996151166.3
2000500—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.