2017 Ford Escape Other / unspecified Problems

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, causing the RPM to fluctuate. The contact received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 157,000.

NHTSA ID

11728885

Incident

Aug 24, 2023

Mileage

157,000 mi

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine temperature warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion into the engine. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 105,459.

NHTSA ID

11728467

Incident

Sep 9, 2025

Mileage

105,459 mi

The contact owns a 2017 Ford Escape. The contact stated that while taking the vehicle in for a routine tire rotation, the dealer informed the contact that the lug nuts were swollen, and the tires could not be rotated. The contact's wife purchased a tool to remove the lug nuts and purchased replacement lug nuts. The vehicle was returned to the dealer, who was unable to use the tool to remove the lug nuts. The vehicle was taken to another dealer, AutoNation Ford Gulf Freeway (12227 Gulf Fwy, Houston, TX 77034), who was also unable to use the equipment to remove the lug nuts to replace them lug nuts with ones purchased by the contact. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 74,800. The VIN was not available.

NHTSA ID

11697180

Incident

Nov 3, 2021

Mileage

74,800 mi

The contact owns a 2017 Ford Escape. The contact stated that while receiving regular maintenance, the mechanic informed the contact that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The contact stated that after researching the issue, the contact became aware that the lug nut chrome caps would swell after a while, making the lug nuts difficult to remove with the standard equipment. The vehicle was taken to another mechanic, who was unable to remove the lug nuts due to the swelling. The manufacturer was informed of the failure and confirmed that there was no recall associated with the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

NHTSA ID

11682076

Incident

Aug 15, 2025

Mileage

95,000 mi

I have a 2017 Ford Escape and just had it in the Ford dealer for inspection and was informed that all of my lug nuts are swollen a;nd stripped and need replacement.  I checked online and found that this is a recurrent issue with Ford vehicles where the lug nuts can swell due to a two-piece design with a steel core and decorative outer shell, often made of aluminum or chrome. The outer shell can corrode, swell, and delaminate making it difficult or impossible to remove the lug nut with a standard lug wrench. This is a common issue among Ford models and can lead to drivers being stranded with flat tires.  There was a Class Action suit started in 2017 that was subsequently dismissed.  I feel that this is negligent on Ford's behalf as it is a known design fault and safety issue and they should be issuing a recall to replace these lug nuts at no cost. I agreed to have Ford replace the lug nuts as I was concerned for my safety, should I need to get the lug nuts off. The cost was $267.95 plus 6% tax = $284.03. I was also informed that the replacement lug nuts are the same design and are only guaranteed for 2 years. I fail to understand why this safety issue doesn't warrant a recall to be issued and I should be reimbursed for my replacement.

NHTSA ID

11677859

Incident

Jul 31, 2025

The Nuna Revv we own is a rotating convertible car seat. When we first installed the car seat, we heard metallic rattling from inside the car seat and base when driving. I went to inspect the car seat and found excessive movement between the car seat and the base. This motion is well over a quarter inch of travel in all directions regardless if the car seat is in the locked or unlocked position. This movement appears to be a safety concern and I do not trust this car seat to safely restrain my child in the event of a crash. We contacted the manufacturer about our concerns and they said some movement is expected but did not quantify how much movement is acceptable between the car seat and the base. The manufacturer offered to send replacement parts, but this car seat and base are not made to be detached from each other and I find it concerning that the manufacturer expects a customer to disassemble the internals of car seat. There are also no instructions on how to remove the base in the car seat user manual. No one has inspected the car seat in person.

NHTSA ID

11632013

Incident

Dec 14, 2024

The contact owns a 2017 Ford Escape. The contact stated that upon inspection at a local dealer, it was noticed that the 16 lug nuts for all four tires were swollen and the rear shocks needed to be replaced. The vehicle was repaired under warranty with the same parts used prior to the failure. The contact was concerned that the repair was intern and the failure would be recurring. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

NHTSA ID

11626115

Incident

Sep 9, 2024

Mileage

58,000 mi

The contact owns a 2017 Ford Escape. The contact stated that upon inspection at a local Tire Shop, the contact was informed that the lug nuts on all four wheels were cracked. The contact had 14 lug nuts replaced out-of-pocket; however, there were 6 lug nuts that still needed to be replaced. The vehicle was not repaired. The lug nuts were OEM parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,135.

NHTSA ID

11622564

Incident

Oct 29, 2024

Mileage

54,135 mi

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was at the dealer for a tire rotation, the dealer informed the contact that the lug nuts were defective and needed to be replaced to perform the tire rotation. The lug nuts were replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,596.

NHTSA ID

11609028

Incident

Aug 16, 2024

Mileage

41,596 mi

The lug nuts were swollen

NHTSA ID

11602948

Incident

Jul 17, 2024

Rear differential failing causing the back tires to go at different speed than the front. Causes steering issues. Part is limited in availability per dealership as so many ford cars are having the issue.

NHTSA ID

11602740

Incident

May 15, 2024

Wheel lug nuts have swollen and are distorted. Have been told by ford dealer to replace them. Car has 41,000 miles. Ford is responsible and needs to replace.

NHTSA ID

11587441

Incident

May 7, 2024

The contact owns a 2017 Ford Escape. The contact stated while attempting to change a flat tire, he became aware that the lug nuts became deformed. The vehicle was taken to the dealer, who diagnosed a failure with the lug nuts, informing the contact that the lug nuts were over torqued, resulting in damages to the lug nuts. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The VIN was not available.

NHTSA ID

11578274

Incident

Mar 19, 2024

Mileage

77,000 mi

The contact's wife owned a 2017 Ford Escape. While the contact's wife was driving at 80 MPH, both a stop engine and check engine warning lights appeared on the instrument panel. The contact's wife called the contact who was then informed to immediately pull over. As the contact's wife pulled over, black smoke began to emit from the engine. The contact's wife exited the vehicle as the vehicle quickly caught fire. The authorities were called to the scene and the fire was extinguished. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was destroyed as a result of the fire. The failure mileage was 100,000.

NHTSA ID

11577947

Incident

Mar 16, 2024

Mileage

100,000 mi

The lug nuts are swollen/distorted and some cannot be removed with the factory-provided lug wrench. They are supposed to be 19mm, but a 19mm socket does not fit over most of my lug nuts and strips them. Other size sockets do not fit either. Three are damaged. I had to buy a set of extraction sockets to remove them and a full set of aftermarket lug nuts to replace all of the Ford nuts

NHTSA ID

11574335

Incident

Feb 17, 2024

The contact owns a 2017 Ford Escape. The contact stated that while attempting to rotate the tires, it was discovered that the lug nuts on all four wheels were swollen and damaged. The contact indicated that the lug nuts were unable to be removed. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 60,000. The VIN was not available.

NHTSA ID

11571813

Incident

Feb 14, 2024

Mileage

60,000 mi

I took my Escape to the Dealership for routine oil change and tire rotation. (almost 43000 miles). I received a call from Dealership that I had "swollen lug nuts" and to rotate my tires these needed to be changed. I had never heard of such a thing. My Significant Other had not either and he spoke to the Dealership Representative who said that this was true and that in order to rotate tires the lug nuts required changing. The Representative said they had them in stock and the cost would be around $180.00. We decided to investigate further and deferred the change at that time. After discussing with another repair shop and reading about other issues with Ford vehicle, dodge, and a few Toyota we ascertained this was an issue. I took my Escape to the other Repair shop and had the lug nuts changed for $110.00. It appears to me that this has been an issue previously and class action suit was filed and dismissed. This appears to be a problem that can lead to bigger problems if not corrected. ie swollen lug nut car has flat tire, tire cannot be changed due to special equipment required to change flat, all resulting in car being towed to appropriate dealership for change out of lug nuts. I bought a Ford product promoted as being a Quality product. How can this be if the lug nuts do not withstand 43000 miles and the vehicle being in a garage at all times when not in use, then develops this problem. I see potential for major safety issues if this is not corrected by potential injury to the driver of a vehicle with this issue and to the vehicle if a flat should occur and unable to change flat tire. Please review and advise . Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11569345

Incident

Jan 3, 2024

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was at the dealer for routine maintenance, the contact was informed that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer declined to cover the cost of repairs due to wear and tear. The failure mileage was 44,346.

NHTSA ID

11558497

Incident

Sep 12, 2023

Mileage

44,346 mi

On November 26, 1923 I had a flat tire on my 2017 Ford Escape. I tried to take the flat tire off & put the spare tire on with the lug wrench provided by Ford & it would not fit on the lug nuts enough to remove them. The size of the lug nuts were bigger than the opening on the lug wrench & I could not get any lug nuts off. My son gave me the lug wrench from his wife’s 2014 Ford Focus. It was identical to my lug wrench. He told me this lug wrench would not fit the lug nuts of his wife's car. It would not fit on the lug nuts of my car. We called roadside assistance to change the flat, but they could not. We borrowed our daughter’s 2016 Ford Escape to drive home. I took the lug wrench out of her car & it was an exact match of my lug wrench & the one from my sons wife's car. I tried to put this lug wrench on the lug nuts of my daughter’s car & it would not fit. All 3 vehicles had lug nuts that could not be loosened by the lug wrenches Ford provided. The next day our 2017 Ford Escape was towed to a Walmart & they fixed the flat tire without any difficulty removing or reinstalling the lug nuts. I have spent about $50 on tools that allow me to remove & tighten the lug nuts on my 2017 Escape. On November 30, 2023 I took our car to my local Ford dealer & they confirmed I had swollen lug nuts. They said the solution was for me to buy new ones that would not swell & the cost would be about $100. On December 1,2023 I talked to Ashley at the Ford Customer Care Center about this & was told Ford considers swollen lug nuts normal wear & tear. I have been driving & maintaining Ford vehicles for 50 years & never experienced this problem before now. I sent a letter to the Ford Customer Care Center requesting Ford solve this problem. Ford should tell owners of its vehicles that may have swollen lug nuts of the possible implications. In certain circumstances this could have caused my wife & I great harm or death. I have attached the letter I sent to Ford.

NHTSA ID

11558083

Incident

Nov 26, 2023

lug nuts are striped and wont spin off.

NHTSA ID

11554133

Incident

Mar 17, 2021

The base of the carseat does not stay locked into position. it freely slides from 5-1 and back. i have video footage showing the carseat rocking forward and backwards when locked. this puts a child at risk for positional asphyxiation and at risk for severe injury or death in the event of an accident. evenflo is refunding the money for both of the carseats that i bought in the beginning of august and refused to replace with the same carseat. there are other reviews online that said this is a common occurence. these seats should be recalled. i drove around without knowing they were damaged for a month with my 2 yo and almost 1 yo.

NHTSA ID

11542596

Incident

Sep 1, 2023

Lug nut has a two piece design a nut with a chrome cover that swells making it impossible to remove the lugs with the tool provided by the manufacturer. The safety issue is it leaves people stranded without any tool to replace a tire in the event of a flat.

NHTSA ID

11541656

Incident

Aug 1, 2023

During scheduled oil change service on 8/8/2023, informed that wheel lug nuts were swollen and tire rotation was not completed. Replacement lugnuts were not in stock. Returned on 8/17/2023 and had all wheel lugnuts replaced.

NHTSA ID

11539349

Incident

Aug 8, 2023

The contact owns a 2017 Ford Escape. The contact stated while having a routine brake check, the mechanic was not able to remove the lug nuts on all four wheels. The dealer stated was aware of the failure but stated there was no recall for the failure. The dealer recommended the replacement of the lug nuts. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 26,000.

NHTSA ID

11538988

Incident

Aug 9, 2023

Mileage

26,000 mi

Wheel lug nuts stretching and become stripped. Lug nuts installed by a Ford Qualified service technician only.

NHTSA ID

11538549

Incident

Aug 14, 2023