FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2012 Ford Escape
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 598 NHTSA owner-reported complaints for the 2012 Ford Escape, most frequently naming the fuel system, steering and engine categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 43 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2020 | 3 | 462 |
| Jul 2020 | 2 | 464 |
| Aug 2020 | 2 | 466 |
| Sep 2020 | 1 | 467 |
| Oct 2020 | 1 | 468 |
| Nov 2020 | 1 | 469 |
| Dec 2020 | 1 | 470 |
| Jan 2021 | 4 | 474 |
| Feb 2021 | 4 | 478 |
| Mar 2021 | 3 | 481 |
| Apr 2021 | 3 | 484 |
| May 2021 | 3 | 487 |
| Jun 2021 | 2 | 489 |
| Jul 2021 | 3 | 492 |
| Aug 2021 | 4 | 496 |
| Sep 2021 | 2 | 498 |
| Nov 2021 | 1 | 499 |
| Dec 2021 | 8 | 507 |
| Jan 2022 | 1 | 508 |
| Mar 2022 | 1 | 509 |
| May 2022 | 2 | 511 |
| Jun 2022 | 3 | 514 |
| Jul 2022 | 3 | 517 |
| Aug 2022 | 2 | 519 |
| Sep 2022 | 2 | 521 |
| Oct 2022 | 1 | 522 |
| Nov 2022 | 2 | 524 |
| Dec 2022 | 3 | 527 |
| Jan 2023 | 1 | 528 |
| Feb 2023 | 4 | 532 |
| Mar 2023 | 2 | 534 |
| Apr 2023 | 3 | 537 |
| May 2023 | 2 | 539 |
| Jun 2023 | 5 | 544 |
| Jul 2023 | 1 | 545 |
| Aug 2023 | 2 | 547 |
| Sep 2023 | 1 | 548 |
| Oct 2023 | 3 | 551 |
| Nov 2023 | 1 | 552 |
| Dec 2023 | 1 | 553 |
| Jan 2024 | 2 | 555 |
| Feb 2024 | 5 | 560 |
| Mar 2024 | 1 | 561 |
| Apr 2024 | 1 | 562 |
| Jun 2024 | 2 | 564 |
| Aug 2024 | 3 | 567 |
| Sep 2024 | 2 | 569 |
| Oct 2024 | 3 | 572 |
| Jan 2025 | 3 | 575 |
| Mar 2025 | 2 | 577 |
| Apr 2025 | 3 | 580 |
| Jun 2025 | 1 | 581 |
| Jul 2025 | 4 | 585 |
| Aug 2025 | 2 | 587 |
| Sep 2025 | 1 | 588 |
| Oct 2025 | 5 | 593 |
| Jan 2026 | 2 | 595 |
| Mar 2026 | 1 | 596 |
| Apr 2026 | 1 | 597 |
| May 2026 | 1 | 598 |
What owners report
Complaints grouped by the component NHTSA recorded
- Fuel system16021.5%
- Steering13718.4%
- Engine7810.5%
- Driver assistance7510.1%
- Body & structure679.0%
- Powertrain (other)638.5%
- Electrical425.7%
- Airbags243.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSUSPENSION:FRONT:WHEEL BEARING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Electronic Throttle Body Malfunction
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
Electronic Throttle Body Malfunction
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
No power steering hard to turn left and right
- NHTSA ID
- 11739497
- Incident
- May 21, 2026
Vehicle: 2012 Ford Escape Issue: Loss of steering assist while driving While operating my vehicle, the power steering assist suddenly fails, making the steering wheel extremely difficult to turn. This creates a dangerous driving condition and significantly increases the risk of an accident. This issue appears to match known problems with the electric power steering system in this vehicle, which has been the subject of recalls for similar model years. However, my VIN is not currently included. The failure has occurred while driving and has now made the vehicle unsafe to operate. I am requesting investigation into this issue and expansion of the recall to include additional affected vehicles, as this is a serious safety hazard.
- NHTSA ID
- 11734932
- Incident
- Mar 15, 2026
I was driving approximately 35mph and the steering got extremely difficult. I had to use all my strength to try to turn the wheel. I pulled into a gas station parking lot, turned the car off, restarted the car and steering was back to normal. Has happened 2 times since. I had a mechanic friend look at it and he couldn't find a reason why it would do that.
- NHTSA ID
- 11726745
- Incident
- Oct 1, 2025
The contact owns a 2012 Ford Escape. The contact stated that after refueling the vehicle, there was a strong fuel-like odor entering the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 153,000.
- NHTSA ID
- 11713853
- Incident
- Jan 28, 2026
- Mileage
- 153,000 mi
Clearly the vehicle is leaking and is a fire hazard. I received a notice that it has been recalled but it’s not showing up under my vin.
- NHTSA ID
- 11709651
- Incident
- Dec 31, 1969
The contact owns a 2012 Ford Escape. The contact stated that while driving at 30 MPH, the steering wheel locked. The contact used force to turn the steering wheel while driving to the residence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who inspected the vehicle and retrieved DTC: B2278. The independent mechanic determined that the power steering control module and sensor had failed and needed to be replaced. The sensor was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.
- NHTSA ID
- 11696458
- Incident
- Oct 22, 2025
- Mileage
- 121,000 mi
Took my mothers car to the Ford dealership for inspection. Upon inspection the mechanic told us that the subframe is rotted out and that it is not safe to drive which is why there was issues with steering and tire leaning due to control arm coming off subframe. This vehicle has been taken care of through out the years. My 70 year old mother could have been seriously injured if not dead. Never have i seen a sub frame rot like that on a car unless it was sitting for many years. Now the dealership wants 3,000 dollars to replace sub frame.
- NHTSA ID
- 11693844
- Incident
- Oct 16, 2025
Driving at normal rate of speed, Power steering quits and almost lost control of vehicle. I had to struggle with steering to park vehicle away from traffic. Steering wheel becomes very stiff.
- NHTSA ID
- 11692723
- Incident
- Sep 9, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; STRUCTURE:BODY
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 3 | 2 | 0 | — |
| 2025 | 21 | 9 | 0 | 53.9 |
| 2024 | 76 | 8 | 0 | 63.3 |
| 2023 | 94 | 11 | 0 | 60.3 |
| 2022 | 226 | 19 | 2 | 68.5 |
| 2021 | 332 | 19 | 2 | 67.9 |
| 2020 | 1,578 | 23 | 2 | 63.6 |
| 2019 | 571 | 3 | 0 | 60.0 |
| 2018 | 1,765 | 4 | 0 | 60.3 |
| 2017 | 2,654 | 4 | 0 | 58.8 |
| 2016 | 1,079 | 4 | 0 | 61.2 |
| 2015 | 1,056 | 9 | 2 | 68.0 |
| 2014 | 2,074 | 16 | 2 | 65.2 |
| 2013 | 2,743 | 18 | 3 | 61.4 |
| 2012Viewing | 598 | 2 | 2 | 54.7 |
| 2011 | 1,313 | 3 | 4 | 56.2 |
| 2010 | 2,068 | 5 | 4 | 56.1 |
| 2009 | 1,691 | 3 | 3 | 55.2 |
| 2008 | 1,973 | 5 | 3 | 58.3 |
| 2007 | 254 | 4 | 2 | 54.8 |
| 2006 | 464 | 5 | 1 | 53.9 |
| 2005 | 1,394 | 5 | 2 | 55.3 |
| 2004 | 499 | 8 | 6 | 61.8 |
| 2003 | 558 | 9 | 8 | 65.2 |
| 2002 | 1,027 | 10 | 10 | 67.3 |
| 2001 | 996 | 15 | 11 | 66.3 |
| 2000 | 5 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.