RoadVitals

2016 Ford Escape

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,193
+37 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 15, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
49
21 injuries, 0 deaths reported

Overview

Our database contains 1,193 NHTSA owner-reported complaints for the 2016 Ford Escape, most frequently naming the powertrain (other), driver assistance and engine categories. 4 safety recalls have been issued covering this model year; and 176 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V011000

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Jan 15, 2026
116,672 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The risk: An electrical short circuit can increase the risk of a fire.
The remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor CompanyManufacturer number 26S01View on NHTSA.gov
25V695000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Oct 13, 2025
1,448,655 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Ford Motor CompanyManufacturer number 25SA9View on NHTSA.gov
22V413000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

Jun 10, 2022
2,925,968 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor CompanyManufacturer number 22S43View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 1,193
Filed Nov 9, 2026

My back-up camera is not working properly. Sometimes it works. But then flips and the image is upside down. Sometimes it's black. It has become a safety concern. This recall was announced over 1 year ago and I have been waiting for it to be repaired.

NHTSA ID
11776680
Incident
Nov 1, 2025
Filed Nov 7, 2026

Ever since before the date of issuance of recall 25v695 for my rear view camera, I have had numerous incidents of the camera failing or being completely distorted. It has been over a year and is becoming a significant safety issue because there have been times where it has been working while reversing, and then will suddenly not work midway through backing up. This can easily cause a crash by working and then suddenly not working while reversing. I don’t understand why other vehicles under this recall have had a remedy, yet I have not heard anything about a potential fix in over a year.

NHTSA ID
11776458
Incident
Jan 1, 2026
Driver assistance
Filed Nov 6, 2026

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera displayed a blank image, nearly causing the vehicle to crash with another vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 171,237.

NHTSA ID
11776307
Incident
Nov 6, 2026
Mileage
171,237 mi
Driver assistance
Filed Nov 5, 2026

I received a notice in XXX that the rear camera was subject to a safety recall 255A9, and that parts were not available yet to fix it. Over 1 year later, I am experiencing more frequent intermittent issues with the rear camera not operating. I called the local Ford dealer today and was told that they still do not have the parts. This is unacceptable. Why can't the government lean on Ford and make them take care of this safety hazard? [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11776004
Incident
Nov 5, 2026
Driver assistance
Filed Nov 5, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in reverse, the rear-view camera screen displayed a blank or distorted image. The dealer was contacted and informed the contact that parts to perform the recall repair were not yet available. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time. The failure mileage was 90,000.

NHTSA ID
11775954
Incident
Nov 5, 2026
Mileage
90,000 mi
Driver assistance
Filed Nov 5, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed a distorted image. The manufacturer was notified of the failure by phone and confirmed that parts were not yet available. The failure mileage was 25,000.

NHTSA ID
11775944
Incident
Oct 13, 2025
Mileage
25,000 mi
Powertrain (other)
Filed Nov 4, 2026

The vehicle was diagnosed as being stuck in 3rd gear, with 2 transmission related codes. The vehicle seems to struggle to get up to speed between 15-30mph, and sometimes when accelerating from a stop such as at a stop light. It revs high, catches up and rpms drop to normal. I have reached out to Ford dealerships and was told they couldn't help me.

NHTSA ID
11775574
Incident
Nov 25, 2024
Driver assistance
Filed Nov 2, 2026

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA ID
11775174
Incident
Nov 2, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

TSB 25-2570

ELECTRICAL SYSTEM

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

SSM 54366

ELECTRICAL SYSTEM; POWER TRAIN

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

SSM 53176

Some 2013-2016 Escape vehicles may exhibit an ABS warning indicator with diagnostic trouble code (DTC) U2300 after the ABS module is replaced.

SSM 53040

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

TSB 24-2165

This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Escape by model year
YearComplaintsRecallsInvestigationsIssue Index
2026320—
2025269052.5
2024788062.3
202310211060.2
202223919267.5
202135619267.3
20201,62323262.7
20196043059.4
20181,8334059.6
20172,7104057.7
2016Viewing1,1934062.8
20151,1489269.1
20142,09116264.0
20132,75318361.2
20126042254.8
20111,3203456.4
20102,0715455.7
20091,6933354.8
20081,9745358.2
20072544254.8
20064645153.9
20051,3945255.3
20044998661.8
20035589865.2
20021,027101067.3
2001996151166.3
2000500—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.