2016 Ford Escape Driver assistance Problems

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera displayed a blank image, nearly causing the vehicle to crash with another vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 171,237.

NHTSA ID

11776307

Incident

Nov 6, 2026

Mileage

171,237 mi

I received a notice in XXX that the rear camera was subject to a safety recall 255A9, and that parts were not available yet to fix it. Over 1 year later, I am experiencing more frequent intermittent issues with the rear camera not operating. I called the local Ford dealer today and was told that they still do not have the parts. This is unacceptable. Why can't the government lean on Ford and make them take care of this safety hazard? [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11776004

Incident

Nov 5, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in reverse, the rear-view camera screen displayed a blank or distorted image. The dealer was contacted and informed the contact that parts to perform the recall repair were not yet available. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time. The failure mileage was 90,000.

NHTSA ID

11775954

Incident

Nov 5, 2026

Mileage

90,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed a distorted image. The manufacturer was notified of the failure by phone and confirmed that parts were not yet available. The failure mileage was 25,000.

NHTSA ID

11775944

Incident

Oct 13, 2025

Mileage

25,000 mi

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA ID

11775174

Incident

Nov 2, 2026

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera failed to function as intended. The dealer was contacted and made aware of the failure. The contact was offered the option to pay out of pocket for the repair and be reimbursed by the manufacturer when the parts became available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11775140

Incident

Nov 17, 2021

Mileage

60,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted on several occasions. The failure mileage was approximately 108,806.

NHTSA ID

11775111

Incident

Aug 15, 2026

Mileage

108,806 mi

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flashed off and on. The failure was a persistent failure. The dealer was contacted and made aware of the failure. The contact was informed that parts were scheduled to be available by October 2026. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 68,000.

NHTSA ID

11775087

Incident

Oct 14, 2025

Mileage

68,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention). The manufacturer was contacted and the contact was informed that a letter would be sent when parts were available for the recall repair. The dealer was contacted but provided no additional assistance.

NHTSA ID

11774362

Incident

Oct 1, 2025

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While reversing, there was a delay in the back over prevention camera displaying an image, almost causing the contact to reverse into a pole. The failure mileage was 119,000.

NHTSA ID

11774236

Incident

Oct 28, 2025

Mileage

119,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 80,000.

NHTSA ID

11774192

Incident

Oct 13, 2025

Mileage

80,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA ID

11773970

Incident

Oct 27, 2026

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the back over prevention camera was blank and failed to operate as needed. The message that the camera was unavailable was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 109,540.

NHTSA ID

11773766

Incident

Sep 1, 2024

Mileage

109,540 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the rearview camera displayed a black screen. The failure mileage was 100,000.

NHTSA ID

11773748

Incident

Jun 26, 2025

Mileage

100,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The contact stated that the failure posed a significant safety hazard due to a pre-existing neck injury. The dealer was contacted several times and confirmed that parts were unavailable and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 55,000.

NHTSA ID

11773696

Incident

Oct 26, 2025

Mileage

55,000 mi

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flickered. In addition, the contact stated that occasionally the rear-view camera displayed an upside-down image. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with the rear-view camera failure. The contact was informed that the rear-view camera needed to be replaced. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 50,000.

NHTSA ID

11773191

Incident

Oct 23, 2023

Mileage

50,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

NHTSA ID

11773176

Incident

Oct 15, 2025

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image or a blank screen with the message "Camera Not Available" displayed. Two dealers were contacted about the recall and informed the contact that parts were only available for Mustang model vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000.

NHTSA ID

11773041

Incident

Oct 22, 2024

Mileage

50,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 45,100.

NHTSA ID

11772990

Incident

Oct 13, 2025

Mileage

45,100 mi

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rear-view camera displayed a blank, distorted, or upside-down image. The message "Camera Unavailable" was intermittently displayed. The dealer was notified of the failure, and contact was provided an estimate for the repair; however, the contact declined the repair. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 110,000.

NHTSA ID

11772947

Incident

Mar 2, 2024

Mileage

110,000 mi

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted and made aware of the failure. The contact was informed that the part was unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was unavailable for the recall repair. The failure mileage was approximately 65,000.

NHTSA ID

11772656

Incident

Oct 22, 2024

Mileage

65,000 mi

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact’s wife stated that the rear-view camera displayed a blank screen with the message “Camera Not Available” inverted. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and stated that parts were only available for Mustang vehicles. The dealer had been contacted on several occasions and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

NHTSA ID

11772426

Incident

Oct 20, 2026

Mileage

120,000 mi

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted image. The contact stated that the failure was persistent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The dealer was notified of the failure. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 28,000.

NHTSA ID

11772349

Incident

Oct 14, 2025

Mileage

28,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while reversing, the rearview camera screen display was black. The vehicle was taken to a local dealer, where the failure was confirmed. The vehicle was then taken to Pacifico Ford(6701 Essington Ave, Philadelphia, PA 19153) for a second opinion. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.

NHTSA ID

11772334

Incident

Jan 15, 2025

Mileage

95,000 mi

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable and displayed a blank screen, resulting in a collision with the stairwell of the contact's residence. The vehicle was taken to an independent body shop for body repairs. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000.

NHTSA ID

11772171

Incident

Feb 13, 2026

Mileage

130,000 mi