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2024 Ford Escape
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 76 NHTSA owner-reported complaints for the 2024 Ford Escape, most frequently naming the driver assistance, electrical and engine categories. 8 safety recalls have been issued covering this model year; and 145 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2024 | 1 | 1 |
| Jun 2024 | 1 | 2 |
| Nov 2024 | 1 | 3 |
| Dec 2024 | 1 | 4 |
| Jan 2025 | 1 | 5 |
| Feb 2025 | 3 | 8 |
| Mar 2025 | 4 | 12 |
| Apr 2025 | 9 | 21 |
| May 2025 | 1 | 22 |
| Jun 2025 | 3 | 25 |
| Jul 2025 | 3 | 28 |
| Aug 2025 | 4 | 32 |
| Sep 2025 | 3 | 35 |
| Oct 2025 | 1 | 36 |
| Nov 2025 | 17 | 53 |
| Dec 2025 | 7 | 60 |
| Jan 2026 | 3 | 63 |
| Feb 2026 | 2 | 65 |
| Mar 2026 | 3 | 68 |
| Apr 2026 | 3 | 71 |
| May 2026 | 2 | 73 |
| Jun 2026 | 1 | 74 |
| Jul 2026 | 1 | 75 |
| Aug 2026 | 1 | 76 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance3031.6%
- Electrical2728.4%
- Engine1414.7%
- Airbags66.3%
- Fuel system55.3%
- Brakes33.2%
- Body & structure22.1%
- Powertrain (other)22.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
8 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
BACK OVER PREVENTION:SOFTWARE
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
We are concerned that the seatbelt and possibly airbag malfunctioned and contributed to my mother in laws death on 11/17/2025. The drivers seatbelt had not been latching properly and would come unlatched at random times prior to the accident. The car was taken to dealership, based on the seatbelt not staying latched and it was repaired on 10/20/2025. She continued to have issues with it after the repair. Less than a month later, she was killed in a low speed collision. The cause of death was ruled blunt force trauma to the chest. The officer on the scene expressed concern that the seatbelt malfunctioned and that it did not hold her securely.
- NHTSA ID
- 11754539
- Incident
- Nov 17, 2025
I was driving my 2024 Ford Escape approximately at 20-25 mph on the street when the hood flew open, hit, and shattered my windshield. The hood remained against the windshield and I immediately stopped the car and removed the hood from the windshield. I was not injured as a result of this incident. There was no warning or alert that the hood might have been open. Most cars have a hood ajar alert but it appears that in this case the system failed. I subsequently drove the car home and alerted my insurance company and the Bill Brown Ford Dealership. I took the car to the dealership and they inspected the car and stated the safety hood latch was intact. However, prior to the incident, I did not open the hood nor did I release the hood safety latch. There was never a warning light to indicate the hood was ajar. I did filed a police report with the Farmington Hills Police Department. There were no
- NHTSA ID
- 11751097
- Incident
- Jul 11, 2026
The car was in an accident. The curtain bags and the ones in the floor went off. The steering wheel did not.
- NHTSA ID
- 11746059
- Incident
- Jun 18, 2026
I had problems with the brakes at first (system pressure). Than it was a powertrain failure. Followed by Turbocharger wastegate failure. It affected the vacuum system, brakes, and acceleration ability. Brakes became firm, but not stopping as well when applied. Had extreme loss of power trying to get up to speeds to enter highway & interstate at 60 then 70 mph. Dealership ended up replacing turbo wastegate. Exactly one week after getting it back. All the same happened again. Seeing others complaining of turbo wastegate failure (which is tied into vacuum/ pressure system & does in turn affect vehicle breaking system)
- NHTSA ID
- 11739552
- Incident
- Mar 31, 2026
On January [Insert Date], 2026, my 2024 Ford Escape suffered a sudden turbocharger failure that saturated the vehicle’s internal HVAC system with toxic ethylene glycol coolant. The vehicle’s ventilation system subsequently pumped these toxic chemical vapors directly into the enclosed passenger cabin. The inhalation of these toxic chemical vapors posed an immediate, life-threatening risk to my pregnant wife and myself (a patient with moderate persistent asthma), backed by formal medical warning letters from our OB/GYN and Pulmonologist. When I refused to take delivery of the un-remedied vehicle, a Ford corporate representative mandated that I drive it anyway, stating that if I suffered a respiratory crisis while operating the vehicle, I should simply "call the ambulance". This ultimatum caused an immediate severe hypertensive crisis (160/112 BP), requiring emergency medical transport to CHI Health Immanuel and cardiac evaluation. This represents a critical component failure causing toxic cabin air contamination, compounded by a complete failure of the manufacturer’s remedy. Ford Engineering and Woodhouse Ford Service admitted in writing that they have NO scientific test to verify cabin air safety and NO official technical procedure to decontaminate the internal HVAC housing following this chemical saturation. Ford’s only attempt at a remedy was an external spot clean and a simple filter replacement, leaving toxic residual chemicals inside the blower housing. Ford's directive to operate a chemically contaminated vehicle without any scientific validation of air safety constitutes an extreme, ongoing non-operational safety defect that risks public safety. To protect my family from severe injury, I was forced to abandon the vehicle at a massive financial loss.
- NHTSA ID
- 11738745
- Incident
- Jan 8, 2026
Power lift get kept closing which caused injury to my son. Lift gate if there is obstruction anywhere it should stop and go back up. Well this kept closing hit my son in the head caused severely bruised nose, laceration on his head and a mild concussion.
- NHTSA ID
- 11733934
- Incident
- Apr 25, 2026
Instrument screen went black. Was unable to power screen back on. Noted screen was hot to touch. After about 5 min screen powered back on by itself.
- NHTSA ID
- 11729255
- Incident
- Apr 4, 2026
The contact owns a 2024 Ford Escape. The contact stated that the radio display turned off while driving and while the vehicle was idling. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair; however, the dealer was unable to successfully perform the accessory protocol interface module (APIM) software update while receiving assistance from the manufacturer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The failure mileage was approximately 35,690.
- NHTSA ID
- 11728631
- Incident
- Feb 7, 2026
- Mileage
- 35,690 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
POWER TRAIN
This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
ELECTRICAL SYSTEM
Quality improvements include: -Updates the gear shift lock diagnostic logic to prevent false wrench lights
ELECTRICAL SYSTEM
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
POWER TRAIN
Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). Sometimes, this may be perceived/felt as an engine misfire. This may be due to the torque converter. If Pinpoint Test K: Torque Converter Clutch Operation in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing > Diagnosis by Symptom directs to replace the torque converter, remove and replace the torque converter and torque converter seal. Refer to WSM, Section 307-01 > Removal and Installation > Torque Converter Seal. Remove the main control valve body. Refer to WSM, Section 307-01 > Removal and Installation > Main Control Valve Body. Overhaul and thoroughly clean the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Reverse the removal procedure to reassemble the transmission. Install the transmission. Refer to WSM, Section 307-01 > Installation. For claim
ELECTRICAL SYSTEM; STEERING
Some of the following vehicles: 2025-2026 Mustang Mach-E vehicles built on or before 27-Jan-2026 2025-2026 Maverick/Bronco Sport vehicles built on or before 20-Jan-2026 2024-2026 Nautilus vehicles built on or before 02-Dec-2025 2023-2026 Escape/Corsair may exhibit reduced steering assist and a "Power Steering Assist Fault" message displayed in the instrument panel cluster (IPC) with the diagnostic trouble code (DTC) U2016:47 only, and no other steering DTCs stored in the power steering control module (PSCM). To correct this condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 3C529 and labor operations 3504E and PSCM. If a software update is not available for the PSCM, the PSCM is already at the latest software level. Refer to Workshop Manual (WSM), Section 211-02 for normal diagnostics. If the vehicle does not exhibit any observable symptoms described above and the DTC is only present in continuous memory, this DTC should be ignored. No further service action
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 3 | 2 | 0 | — |
| 2025 | 21 | 9 | 0 | 53.9 |
| 2024Viewing | 76 | 8 | 0 | 63.3 |
| 2023 | 94 | 11 | 0 | 60.3 |
| 2022 | 226 | 19 | 2 | 68.5 |
| 2021 | 332 | 19 | 2 | 67.9 |
| 2020 | 1,578 | 23 | 2 | 63.6 |
| 2019 | 571 | 3 | 0 | 60.0 |
| 2018 | 1,765 | 4 | 0 | 60.3 |
| 2017 | 2,654 | 4 | 0 | 58.8 |
| 2016 | 1,079 | 4 | 0 | 61.2 |
| 2015 | 1,056 | 9 | 2 | 68.0 |
| 2014 | 2,074 | 16 | 2 | 65.2 |
| 2013 | 2,743 | 18 | 3 | 61.4 |
| 2012 | 598 | 2 | 2 | 54.7 |
| 2011 | 1,313 | 3 | 4 | 56.2 |
| 2010 | 2,068 | 5 | 4 | 56.1 |
| 2009 | 1,691 | 3 | 3 | 55.2 |
| 2008 | 1,973 | 5 | 3 | 58.3 |
| 2007 | 254 | 4 | 2 | 54.8 |
| 2006 | 464 | 5 | 1 | 53.9 |
| 2005 | 1,394 | 5 | 2 | 55.3 |
| 2004 | 499 | 8 | 6 | 61.8 |
| 2003 | 558 | 9 | 8 | 65.2 |
| 2002 | 1,027 | 10 | 10 | 67.3 |
| 2001 | 996 | 15 | 11 | 66.3 |
| 2000 | 5 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.